SUMMARY:

• Routing Protocols - OSPF, EIGRP, IGRP, MPLS, Link State, RIP, and BGP.
• Build, configure, and troubleshoot simulated networks.
• Knowledge of IP concepts, static and dynamic IP addressing and routing.
• Working Knowledge of the TCP/IP, UDP, OSI Model with the 7 layers.
• Experienced in networking and cabling Scientific Atlanta equipment.
• Working knowledge of RF concepts and IP networks.
• Familiar with Load balancing between servers.

TECHNICAL SKILLS:

Programming Language: C++, Java and C# (mainly focused on algorithm usage and GUI development), VHDL, PIC

Software Knowledge: Office Suite (MS Word, Excel, PowerPoint, Visio, Outlook), Visual Studio, Multisim, Notepad++, Altera II Quartus, Eclipse, JIRA, Enterprise Tester (Confluence), Putty, fiddler, WinSCP, EMM, Cisco Packet Tracer, SoapUI, Termite and CodeWarrior .

Hardware Knowledge: Extensive use of Function Waveform Generator, Oscilloscope, Digital Multi-meter, DC Power Supply, Multi-view Stations, Router, switches, IR sensors on DVR boxes, barcode reader scanner guns and HCS12 Dragon Board, Set top Box, I Pad, Apple TV.

Operating Systems: LINUX Platform - command line operations packet loss, tail log files, more & less log files, Grep log files, Windows Vista, windows 7, windows server 2003.

Environment: s: Agile, Scrum

PROFESSIONAL EXPERIENCE:

Confidential

Firmware /Software QA Engineer Test Engineer

Responsibilities:

• Performed manual smoke, functional, regression, ad hoc and web testing on fleet management application
• Attended Daily scrum meeting
• Complete End to End Testing
• Performed manual smoke, functional, regression, ad hoc and hardware testing on fleet management GPS devices
• Developed Test Plan, Test Cases and Test Reports throughout the sprint
• Experience working in agile environment Document issues in Jira through various sprints.
• Performed regression testing for verified test cases and issue after every new build from the Dev Team in an Agile/Scrum environment
• Performed smoke testing in Production after code was deployed to production and content went live
• Test new Web applications
• Performed regression testing after the code was deployed to Staging and production to look for any bugs and/or log the bugs and defects in Jira
• Attended train the trainer session and offered support to the Customer support team by answering question that Customer Support team needed clarification on
• Did team peer reviews on various test cases for better comprehension to streamline to test procedures
• Tested the fleet management application on Android, IOS and Windows platforms
• Tested new firmware releases
• Tested Firmware for GPS Devices
• Created test cases to perform unit test on the firmware application
• Created test cases To perform Integration testing for the various GPS modules
• Created and presented flow charts to conceptualize the logical functionality of the devise and for test case development and scrum

Confidential

Firmware/ Software QA Engineer

Responsibilities:

• Performed manual smoke, functional, regression, ad hoc and web testing on fleet management application
• Developed Test Plan, Test Cases and Test Reports throughout the sprint
• Working in agile environment where I dealt with developers on ways to test the test cases.
• Document issues on Jira through various sprints.
• Performed regression testing for verified test cases and issue after every new build from the Dev Team
• Performed smoke testing in Production after code was deployed to production and content went live
• Performed regression testing after the code was deployed to production to look for any bugs and/or log the bugs and defects in Jira
• Attended train the trainer session and offered support to the Customer support team by answering question that Customer Support team needed clarification on new features
• Did team peer reviews on various test cases for better comprehension to streamline to test procedures
• Tested new firmware version for GPS tracking devices performed Regression Testing, Integration Testing, Unit testing and Black Box testing for different power statuses on GPS Devices.
• Verified gateway transactions between web application and GPS tracking devices
• Tested Firmware for GPS Devices
• Created test cases to perform unit test on the firmware application
• Created test cases To perform Integration testing for the various GPS modules
• Created flow charts to conceptualize the logical functionality of the devise and for test case development

Confidential

Video Operations Engineer

Responsibilities:

• Performed first responder break/fix duties on geographically distributed Video on Demand networks.
• Performed code upgrades on our VOD platform and complete the maintenance activity assigned by fellow team members and field partners. This work is critical to the stability and success of our business.
• Managed capacity, function, performance and stability of VOD environment is at acceptable level.
• Participated in the design review of new technical features and architecture changes to the Video on Demand content management and delivery systems.
• Performed Microsoft Windows system administration, installation, upgrades, patching, tuning, hardening and troubleshooting on thousands of distributed servers.
• Performed application software installation, upgrades, and troubleshooting, including Microsoft Windows installations, Microsoft SQL Server installation, and vendor supplied software installation and configuration.
• Participated in planning, testing and execution of system and application level upgrades.
• Perform troubleshooting and problem resolution activities with other support teams (e.g. network support, VSS and vendors).
• Contribute to Root Cause Analysis that focuses on recommendations to lessons learned and avoid problem recurrence.
• Participated in productive relationships with peer organizations and vendors.
• Experienced with networking standards and protocols - (TCP/IP, DNS, DHCP, SNMP, and packet analysis)
• Experienced with remote management of servers in a distributed environment.
• Clear and effective verbal and written communication skills.
• Team player with professional work ethic and positive attitude.

Confidential

IPTV Integration Test Engineer (Mobile App Testing)

Responsibilities:

• Work with QC component for client and server components developed by the CDG team.
• Functional and non-functional testing of client UIs, as well as client and server component APIs using scripts and emulators.
• With support from development create and maintain scripts and emulators to support testing.
• Configuration management of scripts and emulators, then release them to downstream test groups with each corresponding component release.
• Produce test plans and repeatable test cases for CDG components based on analysis of requirements and specifications.
• Develop level integration and test for client and server components in both virtual and end-to-end lab environments.
• Integrate CDG components with NDS and complex 3rd party vendor solutions.
• Produce installation, configuration and invocation documentation to go with formal component releases from development.
• Determine optimal software/hardware configurations for product releases.
• Perform smoke, sanity, and regression tests, also verify fixes prior to a formal release and update release notes with test results.
• Provide technical support to transition code out of development and into System Integration & Test.
• Triage and troubleshoot defects coming out of downstream groups to identify root cause and recommend system level fixes (configuration, networking, etc) or pass onto development for code fixes.
• Function as part of a highly collaborative cross-site international team.
• Troubleshoots and resolves complex network issues.
• Determines and documents internal telecommunications systems.
• Designs and configures telecommunications systems.
• Establishes and maintains network performance objectives .
• Consistent exercise of independent judgment and discretion in matters of significance.

Confidential

Video System Support Engineer

Responsibilities:

• Working knowledge of MPEG, Multiplexer equipment, Digital Headend equipment, including encoders, routers, digital add splicing, QAMs, QPSK, and other RF equipment running on a Scientific Atlanta or Motorola Digital Controller.
• Working knowledge and understanding of Concurrent, SeaChange, Bigband SDV and SA systems. Will work to procure, assemble, install, configure, and troubleshoot all equipment related to digital video and digital video Headend equipment from a variety of manufacturers as it relates to the Digital Video deployment lab and field operations.
• General understanding of how 3 party services are delivered on the video platform.
• Maintain site configuration information to design engineers and management.
• Assisted on various installs, wiring and configuration of new equipment in complex networked systems and validates proper operation. Updates lab drawings to include new equipment added to lab area.
• Maintain, document, and perform other administration activities, such as attending meetings and providing updates on projects, support issues and technical changes or fixes.
• Assist with troubleshooting system issues on all Digital video lab installations.
• Provisioned Set Top Boxes by adding EMMs to allow the boxes to receive video services from the head end.
• Configured and tested set top boxes, to make sure that they had video services, IP addresses, Guide information, and that the set top boxes were acquiring the right information from the carousel, V2B servers, DAC and DNCS.
• Working knowledge of Mpeg2.
• Test various products on different platforms (I-pad, Xbox, and other Mobile devices.
• Test clients and server components with 3rd parties in a secure, OTT, IP video content delivery network and digital cable environment.
• Experience with Sea Change VOD systems, including Axiom and Media Cluster product lines.
• Experience with remote management of servers in a distributed environment.
• Clear and effective verbal and written communication skills.
• Team player with professional work ethic and positive attitude.
• Performed code upgrades on Sea Change VOD platform to complete maintenance activities assigned by fellow team members and field partners.
• Managed capacity, functionality, performance and stability of VOD environment on a daily basis.

Confidential

Video Quality Assurance Test Engineer

Responsibilities:

• Developed and executed QA test scripts, test plans, analyze definition document, checklists and test the quality of software products.
• Utilize my working knowledge of Scientific-Atlanta and Motorola Set Top Boxes.
• Configure Set Top Boxes and document problems/issues that prevent Application testing.
• ICOMS knowledge of video billing and account management.
• Working basic knowledge of DNCS and DAC 6000.
• Expert in Enterprise Tester and JIRA.
• Expert in identifying, locating, writing test cases, and defects.
• Oracle SQL knowledge.
• Knowledge & understanding of Video Customer Care and Billing accounts via ICOMS billing system.
• Working knowledge of Selenium, application testing, and Selenium RC server.
• Worked with DNCS troubleshooting tools: Xterm Window, Tracing utility, DNCS Alarm Manager Utility, DHCT Diagnostic Screens, and DNCS Control Program.
• Created and maintained business services for passport server.
• Working knowledge of complete end-to-end testing.
• Working knowledge of Regression, Smoke, Sanity, and Static testing.
• Test tru2Way, EBIF, Cable card technologies (Motorola and Cisco Technologies), ITV Applications deployment on Set top Boxes Technologies.