PROFESSIONAL SUMMARY:

• 7+ years of experience in quality assurance in Web - based software engineering environment.
• Extensive experience in various Software Development Life Cycle (SDLC) Phases and Quality Assurance Life Cycle (QALC) including Requirement Gathering, Business Analysis, System, Object Oriented Design and Testing.
• Have ability to lead the identification and analysis of user requirements, procedures, and problems to improve existing processes
• Experienced in developing and executing automation Regression testing and System testing using QTP and ALM/Quality Center.
• Extensive knowledge on all phases of Software Development Life Cycle (SDLC).
• Experience in Agile and Waterfall models of SDLC.
• Extensive experience in Test Life Cycle.
• Extensive experience in Medicaid and Medicare program.
• In-depth knowledge of all QA Phases that include Manual, Functional, System, Integration, End-to-End testing.
• Experience in testing Web-based / E-commerce, Health care Insurance applications on different environments.
• Proficient in designing, reviewing and documenting system test plans, defining test procedures and creating test cases on the basis of product release features, client’s requirements and related technical documents.
• Expertise in developing Test Plans, Test cases and designing Test Strategies.
• Knowledge in Business Process Testing using HP Quality Center/ALM.
• Extensive hands on experience in using relational databases like MS-SQL Server.

TECHNICAL SKILLS:

SDLC Methodologies: Agile, Waterfall, RUP

Testing Tools: Quick Test Professional, Unified Functional Testing, Rational Quality Manager, Microsoft Test Manager

Defect Tracking Tools: Quality Center/ALM, Rational Clear Quest

Databases: Microsoft SQL Server, SoapUI

Database Tools: SQL * Plus, SQL Server, TFS, Toad

Operating System: Windows (XP, Vista, Win 7), Unix

Other Application: MMIS,MIS,MS Office Suite,FACETS, AMISYSAdvance

PROFESSIONAL EXPERIENCE:

Confidential, Mclean, VA

QA Analyst

Responsibilities:

• Developed Test Plans, Test Cases for the testing.
• Good Understanding of the EDI (Electronic data interchange), Implementation and Knowledge of HIPAA code sets.
• Involved in Up-gradation of HIPAA X12 4010 transactions to HIPAA X12 5010 and ICD-9-CM to ICD 10
• Worked on HIPAA Transactions and Code Sets Standards according to the test scenarios such as 270/271, 276/277, 837/835 transactions.
• Utilized survey assessment results of ICD 10 to create listing constraints, processes, projects and systems, applications and vendor software to be impacted by the ICD 10 Conversion Project.
• Involved in Facets Implementation, end-to-end testing of FACETS Enrollment Claim Processing and Subscriber/Member module
• Set claim processing data for different Facets Module
• Tested the interface between database and the application.
• Maintained a traceability matrix of the requirements and created test cases, as well as testing matrix of the test cases and any corresponding defects. Conducting business validations, covering the following deliverables: FACETS Providers, Facets Claims and Facets Membership and Operational reports
• Responsible for working with the Plan to review and modify process flows to increase productivity and effectively utilize FACETS features not provided by the legacy systems.
• Responsible for writing the Test Cases and Test Scenarios based on the Functional Specification and technical Specification and documented in Mercury Quality Center.
• Authored and executed Test cases for Claims and Customer Service Workflow by manually.
• Identified, analyzed and documented defects, error and inconsistencies in the application using Quality Center.
• Logged the errors, reported defects, determined repair priorities and tracked the defects until resolution using Mercury Quality
• Logged errors and reported defects using Mercury Quality Center.
• Maintained Traceability matrix and Test Matrix
• Maintained various versions of Test Scripts
• Worked on uploading all the Test cases to the Quality Center for the current and prior releases.
• Performed Sanity Testing and Smoke Testing
• Extensive use of SQL to test within Facets core system, on Oracle, SQL and Sybase platforms.
• Performed Backend testing by writing SQL validation queries in Oracle Toad against the database.
• Checked the data flow from front end to backend and used SQL queries to extract the data from the database
• Investigating software bugs and reporting to the developers using Quality Center Defect Module
• Analyzed system requirements and developed detailed test plan for testing
• Tracked and reported defects using Quality Center.
• Generated defect reports using Quality Center for the developers.

Environment: Windows 7, Quality Centre, Facets 4.71, SQL Advantage

Confidential, Norcross, GA

Functional QA Analyst

Responsibilities:

• Developed and documented test plans, test strategies, system testing.
• Carried out positive and negative testing
• Performed manual testing using ALM.
• Involved in executing the test cases in ALM.
• Involved in tracking and maintaining defects using ALM.
• Involved in reporting defects using ALM.
• Involved in data mapping, integrating& validating in the backend of the application.
• Participated in pre - UAT and UAT testing.
• Created test scenarios for Cross Browser testing to validate browser compatibilities.
• Performed tests for EDI transactions (834, 837, 835, 270, 271,276 and 277) in various phases of implementations.
• Analyzed EDI transactions in XML and X-12 responses.
• Tracked and logged defects in Quality Center/ALM.
• Used Crosswalk table to map the conversion of for the EDI transactions.
• Logged defects using HPQC
• Used QTP to conduct Regression testing and functional testing.
• Used SQL queries for back end testing to validate the information with the database.
• Involved in Facets implementations and end-to-end testing of Facets Billing, Claim Processing and Subscriber/Member module.
• Documented the test results and reported the status of assigned test tasks to Developer.
• Participated in weekly meetings, where test status and defects were discussed, wrote enhancement and modification requests.
• Created and maintained Test matrix and Traceability matrix.

Environment: QC, QTP, Windows, SQL, and, Agile

Confidential, Dallas, TX

QA Analyst/ Tester

Responsibilities:

• Involved in HIPAA/EDI Medical Claims Analysis, Design, Implementation and Documentation
• Involved in HIPPA Complaint X12N837 Transaction testing.
• Developed and implemented EDI applications to process Health Care transactions as per the HIPAA implementation
• Responsible for testing of claims adjudication process for the New MMIS system.
• Conducted Black Box Testing on the application and validated the dataflow in the application.
• Participated in Section 508 compliance testing.
• Involved in preparing the Test Scenarios for Health Care Claim Payment/Advice
• Wrote multiple Test Cases (System, Integration) for multiple transactions include 837I, 837P, 835, (both inbound and outbound) transactions
• Reviewed Use Case Requirement, Functional Design Documents and Technical Specification documents.
• Created Test Cases after analyzing the BRD’s.
• Performed Functional and GUI testing on Facets.
• Prepared test matrices based through defect status in Quality Center.
• Logged defects in Quality Center& interacted with developers to resolve technical issues.
• Performing Backend Testing extensively by writing validation queries on DB database.
• Validating member’s benefits against the benefits matrix.
• Analyzed and tested data on claims manually and writing queries on DB database for validating data.

Environment: Facets, SQL, MS Office, Quality Center, and QTP

Confidential, Bethesda, MD

QA Analyst

Responsibilities:

• Created test plans and test cases as they relate to testing project requirements to ensure the overall quality of software delivered.
• Tested the eligibility requirement criteria and other functionality with all possible negative and positive test data.
• Checked data flow through the frontend to backend and used SQL Queries to extract the data from the database in different phases of ETL Processes to validate data.
• Followed the HIPAA Standards, Electronic Data Interchange (EDI) formats for processing of claims.
• Prepared RTM and also involved in testing walkthrough meetings.
• Used Rational Clear Quest for bug reporting.
• Performed functional testing, system testing, integration testing and regression testing for added functionality to OAM.
• Developed comprehensive test cases and executions to ensure proper operations of system.

Environment: Windows, Rational Suite, Oracle Database, UNIX, Clear Quest. SQL

Confidential, Fairfax, VA

QA Analyst/ Tester

Responsibilities:

• Worked collaboratively within the Agile Scrum team to ensure requirements and acceptance criteria were met.
• Followed the HIPAA standards in various phases of implementation.
• Developed and implemented EDI applications to process Health Care transactions as per the HIPAA implementation.
• Used Complex SQL queries using joins and sub-queries to test the reports generated by the different modules as a part of back-end testing.
• Designed, updated and reviewed the Test Cases.
• Conducted Black Box Testing on the application and validated the dataflow in the application.
• Developed and maintained the test scripts, test data and test cases.
• Developed Test Scenarios for Cross Browser testing.
• Developed the test scripts using Quick Test professional (QTP).

Environment: Windows, SQL Server Quality Center, QTP, UNIX, Facets