PROFESSIONAL SUMMARY:

• With six years of diversified experience with Quality Assurance, Analysis, Design and Development. Worked in Banking, Mortgage and Healthcare industry for six years.
• Experienced with complete software test methodology which includes development of test plans, creation of test cases for both manual and automated testing, setup and configuration of test environment, developing automated scripts for regression testing, test execution and documentation of test results.
• Experience with all kinds of testing functional, integration performance and user acceptance testing.
• Performed manual and automated testing for web - based, client server and n-tier applications.
• Expertise lies at manual testing and handling of different automated tools like Rational Suite, QTP, MS Visio, SQL, Mercury Interactive Tools.
• Over six years of experience in Software Quality Assurance, Software Testing, Software Design, Development and Analysis.
• Excellent knowledge of all phases of Software Development Life Cycle methodologies like Agile, Iterative Software Development and Rational Unified Process.
• Strong aptitude in implementing Quality Assurance Standards and Testing
• Strong experience in Siebel CRM, Sales and Marketing applications.
• Methodologies for Large Enterprise Client-Server and Web-Based applications using Use Case Documents, Functional Specifications and Business Requirements.
• Solid understanding of object oriented analysis and design using UML diagrams such as Use Cases, Class Diagrams, Activity Diagrams and Sequence Diagrams.
• Experienced in creating/maintaining Test Plans, Test Strategy, Test Cases, Traceability Metrics, Test Summary Reports and Test Scripts for end to end functionality testing and configuring Defect Management Process.
• Used MS Visio to create flow charts.
• Adept at using both manual and automated testing tools to troubleshoot systems, user acceptance, positive and negative, functionality, object, integration andregression testing.
• Expertise in working on various platforms like Windows.
• Knowledge of MS Excel features such as pivot tables, formulas and etc.
• Expertise in business UAT support for system implementations
• Extensively used tools like Quality Center for defect tracking and change management and Quick Test Pro for automation, regression and data driven testing.
• Strong understanding of testing of Salesforces applications.
• Excellent judgment and management skills acquired through experience in identifying areas of high risk early in development life cycle and prioritizing my tasks to focus my testing effort when time is limited.
• Goal oriented professional with superior analytical, communication and presentation skills.

TECHNICAL SKILLS:

Testing Tools: QuickTest Professional(UFT12.0)

Defect Tracking Tools: Quality Center(ALM)

Modeling Tools: MS Visio, MS Project, Rational Rose

Databases: Oracle, MS Access, SQL

Operating Systems: Windows, Linux

PROFESSIONAL EXPERIENCE:

Confidential, San Francisco, CA

QA Analyst

Responsibilities:

• Analyzed Functional Requirement Documents.
• Attended QA meetings with the QA lead and other tester in order to discuss any critical problems and plan for future strategic decisions.
• Defined Functional Test Cases, documented, executed test cases and entered defects in Quality Center and authored manual test scripts that met the requirements.
• Created Test Plans and Test Cases for the integration and system testing.
• Categorized test cases based on their business critical requirements.
• Analyzed requirement updates and mapped them with the respective manual Test Cases using Quality Center.
• Wrote and executed manual test cases in Quality Center.
• Performed Assembly testing (Integration Testing), Smoke Testing, End - to-End and Functional Testing.
• Active participation in decision making and Defect Tracking Meetings with Business Analysts, Developers and Project Manager.
• Collected the Test Data in the pre-testing phase for positive and negative scenarios.
• Performed GUI testing on various screens and verified the properties and functionality of the objects on various windows.
• Evaluated test results and reported defects identified during test execution phase.
• Performed regression testing after defects are fixed.
• Tested integration testing between FileNet and Salesforce (SFDC)
• Tested workflow and alerts with customer information on Salesforce

Environment: IBM FileNet P8, Kofax 5.0, QA Website, SharePoint, QTP, MS Office, Windows, Quality Center 10, Salesforce.

Confidential, Fremont, CA

QA Analyst

Responsibilities:

• Analyzed Functional Requirement Documents.
• Attended QA meetings with the QA lead and other tester in order to discuss any critical problems and plan for future strategic decisions.
• Defined Functional Test Cases, documented, executed test cases and entered defects in Quality Center and authored manual test scripts that met the requirements.
• Created Test Plans and Test Cases for the integration and system testing.
• Categorized test cases based on their business critical requirements.
• Analyzed requirement updates and mapped them with the respective manual Test Cases using Quality Center.
• Wrote and executed manual test cases in Quality Center.
• Performed Assembly testing (Integration Testing), Smoke Testing, End-to-End and Functional Testing.
• Tested 15 different users roles in PCAT based on their access rights.
• Validate data between PCAT and the Legacy system
• Active participation in decision making and Defect Tracking Meetings with Business Analysts, Developers and Project Manger.
• Collected the Test Data in the pre-testing phase for positive and negative scenarios.
• Performed GUI testing on various screens and verified the properties and functionality of the objects on various windows.
• Evaluated test results and reported defects identified during test execution phase.
• Performed regression testing after defects are fixed.
• Involved in User Acceptance Testing (UAT) with users. Created UAT Test Strategy, UAT Test Plans and UAT defect reporting.

Environment: P.C.A.T, SharePoint, MS Office, Windows, Quality Center.

Confidential, WA

QA Analyst

Responsibilities:

• Analyzed the requirements of the end user and evaluated the traceability, test strategies, and created and prioritized test cases.
• Assisted by Quality Center was able to create and develop Test Plans, Test Cases for matching the requirements.
• Performed manual testing of the functionality of the application by inserting varying data on different test runs. Covered both positive and negative data inputs. Reported results and defects in Quality Center.
• Conducted functional testing at GUI level and module level for checking end to end functionality. The data from the front end had to be validated whether it actually reached the database.
• Performed test data conditioning, regression testing, End-to-End testing and testing validation for User Acceptance Testing (ACPT).
• Created Individual and Group Policy in Siebel for Medical and Lifewise.
• Manually rated Quotes in Underwriting (Stepwise) and in Siebel for policy.
• Validated the policy in Facet after successfully creating in Siebel.
• Created individual policy on eHealth site and validated the data between and website and Siebel.
• Attended Daily Stand up meetings and made sure the testing is done based on the QA master plan and the deadlines are met.
• Constantly involved in Defect review meetings with developers and BA's during functional and regression testing phase.
• Used Object repository in QTP for capturing objects information for the current application under test.
• Used QTP to run BVT for automation to create policy after every update.

Environment: Siebel, Facet, Stepwise, eHealth, SharePoint, Lifewise, Windows, QTP, Quality Center.

Confidential

QA Analyst

Responsibilities:

• Closely interacted with development and project teams to understand system requirements.
• Reviewed Business and Functional Requirement documents and detail design documents.
• Developed detailed Test Cases from business requirements using Quality Center.
• Worked on the test plan, test lab and defect reports and generated customized reports in Quality Center.
• Manually executed test cases by using positive and negative data inputs in Quality Center.
• Executed Manual test cases and identified the test cases needed for regression testing.
• Worked on the internal and external software in Siebel CRM Applications
• Executed and Validated Test Cases in Test Lab Tab of Quality Center.
• Analyzed functionalities and corrected errors within Siebel
• Tested the Performance of the database (SQL queries) in real world workloads.
• Identified defects and generated defect reports using Quality Center’s Defect Module.
• Responsible for updating test cases and logging in defects in Quality Center.
• Assisted with integration, system, and User Acceptance Testing (UAT).
• Attended QA meetings with the QA lead and other testers in order to discuss any critical problems and plan for future strategic decisions.

Environment: Quality Center, Siebel 8.0, Windows, MS Office, TOAD, MS SQL Server, MS Visio.