SUMMARY:

• Over 7year’s expertise in Quality Assurance Analysis with hands on experience in Energy, Cloud Computing, Retail, Finance, Sales force, Healthcare, Telecom and Web Based applications .
• Expertise in Software Test Design, Test Planning and Test Implementation for software projects.
• Expertise in QA methodology, Web Applications, Web Services and Software Development Life Cycle (SDLC).
• In - depth knowledge of all QA Phases that include Manual, Functional, System, Integration, End-to-End testing.
• Experienced in Legacy Testing.
• Experienced in software testing which involved development of test cases and test scripts and User Acceptance Testing (UAT).
• Extensive experience in Sales Force modules- Orders, Invoicing, Returns, Refunds and Payments.
• Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Reports, Dashboards, Tasks and Events
• In-depth experience in CRM business processes like Forecasting, Campaign Management, Lead Management, Pipeline Management, Order Management, Account Management, Case Management.
• Extensive experience in analyzing business requirements, entity relationships and converting to Salesforce custom objects, lookup relationships, junction objects, master-detail relationships
• Strong analytical and QA/ testing skills, capacity for work and diagnostic ability, gathering different kind of projects requirement.
• Proficiency in development, execution, and maintenance of test cases.
• Experience in creating Requirements Traceability Matrix to ensure comprehensive test coverage of requirements
• Configured and maintained user security permissions in compliance with organizational needs
• Experienced in SOAP UI for Web Services testing.
• Experienced in Selenium IDE for Web Application Testing.
• Extensive experience in Functional, Smoke, Regression and Integration Testing, System testing of web-based and client-server.
• Extensively involved in Test Summary Report and Defect Report.
• Extensive testing experience in all phases and stages of testing with good working knowledge of testing disciplines, tasks, resources and scheduling.
• Skills include defining Project Scope, Business Process Analysis, Business Process Reengineering, Requirements Gathering, Data and Process Modeling
• Expertise in Business Process Modeling, Business Process Re-design and in designing Process Architecture.
• Worked as Team Lead of three to four member team.
• Experience with Iterative Software Development Life Cycle Process as per Rational Unified Process (RUP), involved in inception, elaboration, construction & transition phases using rational tools like RequisitePro, ClearCase, ClearQuest during various phases of RUP.
• Depth knowledge in Cloud computing model- Iaas, Paas, Saas
• Excellent knowledge in creating Test Strategy, Test Plan, Test Input Data for positive and negative testing, Test matrix creation and Defect Analysis
• Expertise in preparing Test plans, Test Scripts and Test Cases for Manual and Automated Testing.
• Effectively used Rational Requisite Pro to organize, track and change requirements of the system.
• Knowledge of Defect/Bug tracking system with the use of tools like Confidential QC, Jira, Bugzilla, Fogbugz, Microsoft Test Manager. Experience in importing/ exporting the Test case /data into QC and Bugzilla by using MS Word and Excel Add-ins.
• Experience working with query languages like SQL
• Facilitated User Acceptance Testing (UAT) with the stakeholders and the business users as well as trained users to use the system configured.
• Experience in creating Test deliverables- Test Plan, Use Case, Test Report, Test Graph Report, Bug Report, User Manual, Application Build, Performance Report using Quality Center and Ms Office.
• Worked closely with Developers, Business Analyst and Project manager to test and document new product and new product enhancements. Excellent Analytical, Decision-Making and Organizational Skills to trouble shoot the problems.
• Excellent in co-ordination and communication with different type of team. Committed Team Player with an ability to handle/organize multiple projects simultaneously.
• Expertise in Manual and Automated testing of various Web based and Cloud based applications. Expertise in developing test documents like Test Plans, Creating and Executing Test Cases & Test Scripts

TECHNICAL SKILLS:

Programming Languages: C, VB ScriptOperating Systems: Ubuntu 14.04, Windows 95/98/NT/2000/XP/Vista/Windows7, 8

Databases: MySQL, Oracle

VMware Tools: VMware Cloud Director, vShield Manager

Utility Tools: MS Office Suite, MS Project, Open Office, Ubuntu Office, Sale force Module

Bug Reporting Tools: Confidential QC, Jira, Bugzilla, Test Complete, Fogbugz, Microsoft Test Manager

Testing Tools: Quick Test Professional (QTP), Quality Center, SOAP UI, Microsoft Team Foundation Services, Selenium IDE

Virtualization: VMware Server and Oracle Virtual Box

PROFESSIONAL EXPERIENCE:

Confidential, Santa Clara, CA

QA Analyst Tester

Responsibilities:

• Created Application Test Strategy, Test Plan, Test Cases, and Test Scenarios according to the BRD (Business Requirement Document).
• Interacting with customer to understand the requirements and reporting the Project s tatus. Coordinate with development team for the correct implementation. Prepared test cases and review to test the effectiveness of this software.
• Following Sales Force modules- Orders, Invoicing, Returns, Refunds and Payments.
• Providing on call support.
• Interacting with On shore and Off shore team.
• Developing SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Reports, Dashboards, Tasks and Events
• Following CRM business processes like Forecasting, Campaign Management, Lead Management, Pipeline Management, Order Management, Account Management, Case Management.
• Experience in analyzing business requirements, entity relationships and converting to Salesforce custom objects, lookup relationships, junction objects, master-detail relationships
• Used MS Excel Plug-in and import test cases in Confidential ALM
• Performed Functional, System testing on Mobile and Tablet
• Performed Test case Execution using Confidential QC (ALM)
• Involved in developing and integrating the tasks performed and uploading the resources to CMS ( Confidential Management System) for access across the organization.
• Used Confidential QC to store all testing result and for defect Tracking and Reporting. Attended Scrum meeting every day. Created Test Requirements Matrix to track the stakeholders requested enhancements and changes.
• Participated in Defect Triage Meetings to discuss various issues, impediments and barriers during the testing process.
• Experienced in SOAP UI for Web Services testing.
• Performed manual tests on various modules using positive and negative scenario. Analyzed the end-to-end functionality by testing the application manually. Carried out security tests to check that only valid users could access certain sections of the site.
• Membership and Coordinating test efforts; ensuring adequate product testing prior to implementation.
• Involved in System Testing, Smoke Testing, Release Management Testing, End to End Testing, Production
• Wrote SQL queries for database testing.
• Handling four members QA team
• Performed Web application testing using Selenium IDE
• Documented and communicated test results and status in the Team Status meetings.
• Utilized project management methodologies to develop project deliverables.
• Experienced in working with Initiate Inspector, Enterprise Viewer, and Web Report. Experienced working with all subject area/entity such as Consumer/Customer, Provider, Practitioner.
• Extensively involved in all phases of SDLC (Software development Life cycle) and follows Agile methodology. Involved in Preliminary discussions of the Project with the Core Team according to Business Requirement Document.
• Performed Development Integration, System Integration, End to End and User Acceptance testing for the data services with Confidential QTP.
• Performed Manually Functional testing and Performance testing to see the entire functionality using VMware tools such as VMware Cloud Director, vShield Manager and SOLIDFIRE.
• Attending meeting for project teams with business users, programmers and other analysts. Experienced in working with internal and external trading partners.
• Analyzing software problems, providing clear and concise defect reports, and measuring risk of defects and reports to the project team. Responsible to assist other tester to create use case and other testing document and able to test all the codes.

Environment: Confidential QC 10.0, Ubuntu 14.04, Windows XP, 7 and 8, MS OFFICE, VMware tool, IE, Firefox, Google Chrome, QTP, XML, SOAP UI

Confidential

Staff Engineer

Responsibilities:

• Published a research paper on “ A Study on Different Type of Distributed File Systems”
• Visited Japan for industrial visit related to Sales force module.
• Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Reports, Dashboards, Tasks and Events
• In-depth experience in CRM business processes like Forecasting, Campaign Management, Lead Management, Pipeline Management, Order Management, Account Management, Case Management.
• Studied Storage Array, RAID and Cloud Computing
• Designed and documenting Test Plans, Test Cases, Test Scenarios, and Test Strategies based on business requirements.
• Prepared Test cases for both Windows and Linux Operating Systems.
• Identified the Test Cases and documented them in Bugzilla and Confidential QC.
• Developed Requirement Traceability Matrix for all business requirement and covered all test case related to Snapshot
• Performed manual Snapshot testing
• Developed test cases for Cloud Computing Model of Infrastructure as a Service.
• Performed Cloud Testing for Iaas portal.
• Created Virtual Machine in VMware Cloud Director
• Worked with the Developers and the test lead to verify the Test Cases.
• Prepared test data for positive and negative test scenarios for functional testing as documented in the test plan.
• Performed Development Integration, System Integration, End to End and User Acceptance testing for the data services.
• Performed Functional testing, Performance testing and Regression testing on Windows and Linux.
• Performed backend testing using VMware tools such as VMware Cloud Director, vShield Manager and SOLIDFIRE.
• Used Quality Center to store all testing result and for defect Tracking and Reporting.
• Generated enhanced graphs and reports with Quality center.
• Provided weekly management status reports and coordinated meetings between test team and development team to review defects.
• Worked as Team Lead
• Created User Manual and Build for client.
• Shared current topic related to SAN (Storage Area Network) in the Test and Development team

Environment: Quality Center 10.0, UNIX, Windows XP, 7 and 8, MS OFFICE, VMware Cloud Director, vShield Manager, SOLIDFIRE, SAN (Storage Area Network), Hybrid Drive, Cloud Iaas Portal, Storage Array, RAID, Snapshot, IE, Firefox, Google Chrome

Confidential

Sr. Software Test Engineer

Responsibilities:

• Prepared Use case and User Manual of product for client.
• Attended Scrum meeting every day.
• Documented details of test plans, test cases and expected results in Test Director.
• Extensively documented Test Requirements and Test Plan using Test Director to track the stakeholders requested enhancements and changes.
• Analyzed the end-to-end functionality by testing the application manually.
• Carried out security tests to check that only valid users could access certain sections of the site.
• Writing and reviewing Manual test cases and customizing Test Director as needed.
• Participated in the team to performed User Acceptance Testing.
• Communicated testing progress to Business and Project Management team; setup meetings with project managers and other senior members on the project to prioritize testing strategies and Exit Criteria for various testing cycles.
• Identified the Test Cases and documented them in Bugzilla and Confidential QC.
• Worked with the Developers and the test lead to verify the Test Cases.
• Locked Show Stopper Bugs with Quality center.
• Prepared test data for positive and negative test scenarios for functional testing as documented in the test plan.
• Performed Development Integration, System Integration, End to End and User Acceptance testing for the data services.
• Performed Functional testing, Performance testing and Regression testing on Windows.
• Generated enhanced graphs and reports with Quality center.
• Provided weekly management status reports and coordinated meetings between test team and development team to review defects.
• Handled three Jr. Tester team

Environment: Windows XP and 7, Test Director 8.0, Confidential QC, MS-OFFICE, Bugzilla, IE, Firefox, Google Chrome

Confidential

Sr. Software Test Engineer

Responsibilities:

• Analyzed business requirement documents, functional requirement documents, Use cases, and Use case diagrams.
• Developed Test Plans and Test Cases from the functional requirement document and scheduled the test case execution.
• Involved in Smoke, Functional, Regression, System, Integration and Security testing during all phases.
• Interacting with customer to understand the requirements and reporting the Project status.
• Coordinate with development team for the correct implementation.
• Prepare test plan, test cases and review to test the effectiveness of this software.
• Manual Execution of test cases and bug reporting.
• Prepare the build for customer and Prepare User manual
• Used Quality Center to store all testing result and for defect Tracking and Reporting.
• Generated enhanced graphs and reports with Quality center.
• Provided weekly management status reports and coordinated meetings between test team and development team to review defects.
• Created the Automation Test Plan and extensively used QTP for creating scripts for functional and regression testing of various features of the application.
• Extensively used different types of Check points (Standard checkpoints, Table checkpoints, Image checkpoints) using QTP
• Worked with the Developers and the test lead to verify the Test Cases.
• Prepared test data for positive and negative test scenarios for functional testing as documented in the test plan.
• Performed Development Integration, System Integration, End to End and User Acceptance testing for the data services.
• Performed Functional testing, Performance testing and Regression testing on Windows.
• Used Quality Center to store all testing result and for defect Tracking and Reporting.
• Generated enhanced graphs and reports with Quality center.
• Provided weekly management status reports and coordinated meetings between test team and development team to review defects.

Environment: Windows XP, 7 and Vista, MS OFFICE GUI, Confidential Quality Center 9.2., QTP 9.2, My SQL, VB Script, IE, Firefox, Google Chrome

Confidential

Software Test Engineer

Responsibilities:

• Interacting with customer to understand the requirements and reporting the Project status.
• Coordinate with development team for the correct implementation.
• Prepared test cases and review to test the effectiveness of this software.
• Manual Execution of test cases and bug reporting.
• Used Quality Center to store all testing result and for defect Tracking and Reporting.
• Attended Scrum meeting every day.
• Created Test Requirements Matrix to track the stakeholders requested enhancements and changes.
• Performed Smoke, Functional and Regression testing using Test Director.
• Performed manual tests on various modules using positive and negative scenario.
• Analyzed the end-to-end functionality by testing the application manually.
• Carried out security tests to check that only valid users could access certain sections of the site.
• Analyzed test monitoring and take quick test control decisions by the Reports and Graphs using Test Director .
• Grouped Manual test cases in sets and scheduled them for execution using Test Director.
• Monitored test results, tracked defects and communicated them using Test Director.
• Actively participated in bug meetings with QA team and developers to discuss and resolve outstanding defects.

Environment: Windows XP, 7 and Vista, MS OFFICE, Test Director, Oracle 9i/10g, IE, Firefox