PROFESSIONAL SUMMARY:

• Overall 11+ years of professional IT experience in Software Testing, Quality assurance and supporting critical business applications in US Defined Healthcare, Finance and UK Insurance Domain. Worked directly with the client at onsite, Birmingham.
• Extensive experience of writing and executing test cases/scripts/conditions, defect and test ware management. A proficient manual functional tester.
• Exposure of using automated test scripts with QTP.
• Estimating, creating, assigning and managing set of subtasks and tracking/resolving issues/risks/dependencies at task and Project level.
• Strong analytical, problem solving & organizational abilities.
• Having good understanding of US healthcare and all kinds of claims e.g. HCFA1500, UB92 and Pharmacy.
• Having good experience in SIT testing, Functional testing, GUI testing, Browser Compatibility testing, Mainframe System testing and Regression testing.
• Having wide experience in writing and testing Data conversion programs. Expert in validating Data synchronization and Integrity.
• Proven track record of being an excellent individual contributor as well as an indispensable and critical team player.
• Possess a positive, flexible & detail oriented attitude, strive to be the best.
• Proven track record of possessing excellent Communication skills, interpersonal skills and motivational attitude.
• Experienced in managing mid - size teams and people from different locations and backgrounds.
• Ability to blend technical expertise with strong Conceptual, Business and Analytical skills to provide quality solutions and result-oriented problem solving technique and leadership skills.
• Strong work ethic with desire to succeed and make significant contributions to the organization
• Have the motivation to take independent responsibility as well as ability to contribute and be a productive team member

TECHNICAL SKILLS:

Domain: Healthcare, Insurance and Finance

OS/Platforms: Windows, Linux, AS/400, Mainframes.

Ticketing/Tracking/Support: Amdocs Clarify

Testing Expertise: UAT (Proficient), Database (Proficient), System, FunctionalRegression, Smoke, Sanity.

Databases: AS/400, MS SQL Server, Oracle, DB2 using SQL, MS-ACCESS.

Test ware management: Test Director 8.2, Mercury Quality Center 9.2, HP ALM 11.0JIRA.

Automated Testing Tools: QTP 9.1

Interfaces: Web, AS/400, SQL/400, DB2/400, SOAP UI, AWD, I series

Navigator, Mainframe: DB2, SPUFI, CICS and JMR.

PROFESSIONAL EXPERIENCE:

Confidential, Sayreville, NJ

QA Lead / Healthcare SME

Responsibilities:

• Experience in Automation Testing, Functional testing, Software Testing Life Cycle (STLC) using the Waterfall Model and good understanding of Agile Methodology.
• Used Amdocs clarify to create cases, or work upon assigned cases/tickets, and to follow the STLC.
• Used HP ALM 11.0 and JIRA to create/log/track defects progress and to follow the defect life cycle.
• Integrated Automated Work Distributor (AWD) and SOAP UI with the application for different client requirements.
• Expert in performing all types and phases of testing including SIT testing, Functional testing, GUI testing, Compatibility testing, Integration Testing and Regression testing.
• Writing and testing Data conversion programs. Validation of Data synchronization and Integrity. Validation of before and after - conversion data.
• Document project meetings and preparing MOM’s.
• Developing test summary reports manually and through HP ALM.
• Performing Stress testing of the system.
• Experience writing Automation test cases in Java with strong XML generation and manipulation skills, and webservices.
• Expertise in Black Box testing on both AS/400 and Mainframe systems.
• Experienced in Automation testing with tools such as QTP, Selenium, and appium Mobile testing.
• Experienced in Selenium IDE, RC and Webdriver using Java.
• Exposure of Cucumber, Jenkins, BDD.
• Extensive experience of Agile and Jira.
• Expertise in databases such as SQL, Oracle.
• Working experience of Smartbear.
• Experience in Creating, reviewing, validating and maintaining a comprehensive regression test suite
• Requirements - Work with Requirements Consultant (RC)/Benefits Service Manager (BSM) to gather and clarify Requirements.
• Project Blueprint - Estimating, creating and assigning set of subtasks and defects to associates of support teams.
• Reviewing and ensuring successful completion of testing activities.
• Review Testing -Review that the work done is appropriately documented and executed successfully.
• Software testing using analysis, skills, and interacting with business end-users and technical staff
• Formulating use case scenarios, creating test plans, and performing application testing
• Developing test plans, scenarios, scripts and executing detailed test cases within a complex software environment.
• Performing business analysis related to documenting and validating business requirements and business processes
• Ability to work in a team environment and interact with a diverse level of staff to exchange and/or extract information
• Development, maintenance, and upgradation of automated test scripts using HP ALM
• Using MS Office products (e.g., Word, Excel, etc.) to prepare various reports.
• Quality Center Administrator for Company’s testing QC Domain.
• Setting up of test data using MS SQL. Writing complex SQL queries.
• Testing Web services using SOAPUI and UI Testing.
• Coordinate and work with leaders and PMO to determine resources and secure capacity for QA
• Creating XML files, reading and parsing of data.
• Use of Agile methodology
• Display of Strong analytical, interpersonal, and both oral and written communication skills to the client, in the client meetings.
• Involved in creating/maintaining of transactions in Mainframe System and accountable for testing incoming transactions of Mainframe system.
• Preparing Traceability and other matrices.
• Production Support -Support production environment (defects and trends) and execute work flow and defect management with Outside Delivery Group (ODG).
• Responsible for taking decisions whenever Risk-Based testing is required.
• Responsible for daily call with client regarding work management and assignment to the team.
• Responsible for making and analyzing various types of Project trends, Estimation and schedules variances, slippages, Defect trend analysis, RAG reports etc.
• Evaluation of QA Entrance and Exit criteria and ensure that they are met for each phase of the release cycle

Environment: Mainframes, AS/400, DB2/400, COBOL ILE, QTP, SOAPUI, XML, Web services, UI Testing and SQL.

Confidential, El Segundo, California

Test Engineer

Responsibilities:

• Gathering, understanding and analyzing requirements, writing test cases/scripts/conditions and reviewing them. All using Quality Center.
• Execution, analysis and troubleshooting of test cases
• Data driven framework approach using QTP and MS-Access.
• Review Testing -Review that the work done is appropriately documented and executed successfully.
• Software testing using analysis, skills, and interacting with business end-users and technical staff
• Formulating use case scenarios, creating test plans, and performing application testing
• Developing and executing detailed test cases within a complex software environment
• Performing business analysis related to documenting and validating business requirements and business processes
• Ability to work in a team environment and interact with a diverse level of staff to exchange and/or extract information
• Development, maintenance, and upgradation of automated test scripts using HP and Microsoft tools. Used Microsoft’s Test manager to save the test results into the team project for Team Foundation Server.
• Expertise in Black Box testing on both AS/400 and Mainframe systems.
• Testing Backend applications using JCL, CICS, SPUFI.
• Extensively worked with Mainframe technologies COBOL, JCL, VSAM, DB2, and CICS, on MVS, OS/390 and Z/OS systems.
• Very good working knowledge on Utility programs SORT, MERGE and JCL PROC.
• Extensively used the tools such as XPEDITOR, QMF, ENDEVOR, SPUFI, File Aid, TSO, and ISPF.
• Good exposure on relational databases DB2, Oracle and SQL.
• Strong experience testing in Mainframe.
• Experience in detailing test plans, test cases, tracking defects, reporting status to various levels.
• Analyzed and modified Test Cases and executed them. Developed application software in COBOL. Also extensively involved in Testing COBOL, VSAM, CICS and DB2 applications and has clear concepts of Testing Methodologies.
• Using MS Office products (e.g., Word, Excel, etc.) to prepare various reports.
• Setting up of test data using MS SQL
• Display of Strong analytical, interpersonal, and both oral and written communication skills to the client, in the client meetings.

Environment: QTP 9.1, MS-Access, Mainframe, CICS, JCL, SPUFI, Windows XP, Java, Quality Center, MTM, TFS.

Confidential

Test Engineer

Responsibilities:

• Gathering, understanding and analyzing requirements, writing test cases/scripts/conditions and reviewing them. Utilized HP ALM 11 (Quality Center) and MTM.
• Communicating QA risks, milestones, and status to Leadership and Project Team.
• Expertise in Black Box testing on both AS/400 and Mainframe systems.
• Conducting Functional, Regression and System Testing for Various Modules
• Execution, analysis and troubleshooting of test cases
• Ensuring balanced allocation of testing tasks including test execution, discussing defects within team / with project team, logging, tracking and closing defects in Test Director and reporting to Test lead / Test manager.
• Key Role in Test Strategy and estimation. Conducting Scope, Test readiness review, and recovery meetings.
• Generation of precode data using QTP.
• Coordinating with different Technical and leadership bands.

Environment: QTP 9.1, Mainframes, Windows XP, Java, Quality Center, JIRA, MTM, TFS.

Confidential

Software Engineer

Responsibilities:

• Requirements - Work with Requirements Consultant (RC)/Benefits Service Manager (BSM) to gather and clarify Requirements.
• Project Blueprint - Estimating, creating and assigning set of subtasks and defects to associates of support teams.
• Reviewing and ensuring successful completion of testing activities.
• Review Testing -Review that the work done is appropriately documented and executed successfully.
• Production Support -Support production environment (defects and trends) and execute work flow and defect management with Outside Delivery Group (ODG).
• Responsible for making and managing RAG reports, Defect trend analysis, Project trends, Various types of variances - slippages etc.
• Executed test cases manually in Rational Test Manager and identified the mismatches and logged defects through Testdirector.
• Responsible for coding, developing and debugging the application.
• Experience working with Rational ClearCase for Version controlling and ClearQuest for defect tracking tool.
• Designated SQA for my team.
• Used Agile methodology.

Environment: AS/400, OS/400, COBOL ILE, SQL/400, JIRA, RTM, Clarify, SOAP UI.