EXECUTIVE SUMMARY:

• Senior QA/System Test/Technical Support Engineer with more than 12 years in the leading edge of the telecommunication industry, including 3 years in Government contract.
• Technically proficient in numerous platforms, software protocols, emulation products, as well as exceptional people and communication skills.
• Proven experience in full life - cycle testing, technical support and software development.

STRENGTHS:

• Conducted web/Protocols/Back End testing
• Experienced in troubleshooting
• Performed full life cycle testing/Backend testing
• Load/regression testing using Winn Runner, QTP, Load Runner and Silk
• Conducted documentation reviews
• Designed and developed software
• Exposed to white box/ black box

TECHNICAL SKILLS:

Tools: SQL, Unix, Silk, Load Runner, Test Director/HPQC, QTP, Toad, Clear Case, Clear Quest, Siebel, C, Visual Basic, VBS, Excel, Java, Selenium

Operating Systems: Vx Works, PSOS, Oracle, Solaris and SUN/OS

Emulation Products: Load Runner, Calendar, Maestro, GSOFT/SNAP; PC Base IBM FEP Emulator. Capable of supporting 8 CU S SUPPORT 3270 sessions. Scrip Driven HP ASYNC, X25, BSC and SNA emulation capabilities. Scrip driven Microflood DIGITECH Capable of generating X25 and Async traffic.

Hardware: T1, E1, OC3, 1060, 1050, Orion IPP, VPBX, 2e, HSS, TP4/3, TP8, TP4/2

Software/Standards: RTP, SIP, H323, Frame Relay, ATM, SNMP, TCP/ Confidential, MPLS OSPF, BGP, RIP, X25, X28+, Q LLC, ITI, SNAPP, BSC, HDLC and SNA

PROFESSIONAL EXPERIENCE:

Confidential

Senior Test Engineer, Washington, DC

Responsibilities:

• Attend design and requirement review meeting.
• Write the test plan and develop the scripts.
• Run the SIT test.
• Open Test Problem Reports using SCTM and follow up with development and/or RA.
• Write the Test Analysis Report.
• Automated the Reporting test Using VB and excel.
• Prepare the regression/automation test using SILK.

Confidential

Senior Test Engineer, Washington, DC

Responsibilities:

• Attend design and requirement review meeting.
• Write the test plan and develop the scripts.
• Run the FQT test.
• Open Test Problem Reports using Tracker and follow up with development.
• Write the Test Analysis Report.
• Prepare the regression test using QTP.
• Wrote a few Excel and Word macros to improve testing and documentation.

Confidential

Senior Test Engineer, McLean, VA

Responsibilities:

• Responsible for full FQT for SPS1.0 and SPS1.1. SPS is a web application that get data from a few databases organize the data and present the data on the screen. My responsibilities include:
• Attend design and requirement review meeting.
• Write the test plan and develop the scripts using HP Quality Center. Some of the scripts manipulate the DBs using SQL commands. It also required running the SSIS package.
• Run the FQT test.
• Open Test Problem Reports using Tracker and follow up with development.
• Write the Test Analysis Report.
• Responsible for full FQT for Kovair1.0 and Kovair2.0. Kovair is Management, Enterprise Service Bus & IT Service Management tools. My responsibilities include:
• Attend design and requirement review meeting.
• Write the test plan and develop the scripts using HP Quality Center.
• Run the FQT test.
• Open Test Problem Reports using Tracker and follow up with development.
• Write the Test Analysis Report.
• Review IBM’s TPO design documents.
• Wrote statistic package in Excel /VB to track the status of all USCIS systems that are under development.
• Wrote scripts for the Load runner.
• Regression test using QTP.

Confidential

QA Test Engineer, St. Louis, Mi

Responsibilities:

• Defect manager for the Confidential & Confidential LightSpeed project.
• Perform full cycle calendar/manual testing for Cingular’s Confidential Billing system
• Execute billing scenarios to support development efforts.
• Manage and report error handling during test execution.
• Run regression and load testing using Mercury Win runner and Maestro.
• Wrote an automated statistic package for the Quality Center using QTP, Visual Basic, and VB Scripts

Confidential

Technical Support Engineer, Germantown, MD

Responsibilities:

• Tested Confidential using SIP and H.323.
• Recreated in a test laboratory OEM problems that occurred in the field, tested systems to determine cause of failure and/or fixed problems.
• Reported and helped R&D teams to recreate design, reliability and maintenance problems.
• Provided technical support to OEM customers’ field engineers, technicians, and product support engineers for Confidential Voice, Fax, and Data over Confidential products.
• Provided training to customers to optimize their system-level designs using Confidential chipsets, software and sub-systems.
• Personally managed and ensured the successful delivery, implementation and customer satisfaction of VTec Canada, Polycom Canada, LGE and others.
• Developed Frame Relay capability on Confidential Virtual PBX platform.

Confidential, Reston, VA

Software Developer

Responsibilities:

• Performed unit testing on products, including routers and mini-routers.
• Collaborated with test engineers to complete system testing, which allowed release of HSS product.
• Designed and developed Confidential over ATM/FR router, using OSPF, BGP and other routing protocols.
• Handled software design and development of Confidential over a Frame Relay mini-router, which allowed the HSS Network Management System to communicate via the Simplified Network Management Protocol with the agent on the HSS over a Frame Relay network.
• Responsible for layer 2 (Q922/Q921) software redesign and code fix.
• Fixed software problems reported by the customers.
• Reviewed high level and detailed design documents.
• Participated in code review meetings.
• Perform White box testing.

Test Engineer

Confidential

Responsibilities:

• Developed, implemented and verified hardware and software test procedures for new products, which are reviewed by Confidential International customers.
• Configured integration “test bed” which simulates real world operating environments, and facilitates the isolation of software and hardware defects.
• Interacted with hardware and software developers to re-create and isolate faults.
• Maintained Integration Problem Report (IPR) database to track faults from initial documentation through resolution.
• Prepared test reports to document test results and outstanding issues.
• Reviewed system specification and external interface documents.