SUMMARY:

• Around Eight years of Experience in Manual Testing as well as testing done by using automated tools.
• Experience in preparing Test plans, writing Test Cases, developing and maintaining test scripts for manual and automated testing environment.
• Extensive working knowledge of different kinds of software application testing like Front - end testing & Back-end testing, Positive testing & Negative testing, Integration testing, System testing, Configuration testing, Compatibility testing, Data Driven Testing,
• Extensive experience in testing Facets applications mainly in Provider, Group, Subscriber/Family, membership and billing.
• Good experience working with Claims Processing ITS, Subscriber/Member and Provider applications in FACETS.
• Familiarity with Onsite-Offshore Product development method.
• Knowledge on software testing methodologies such as Waterfall and Agile.
• Experience with ICD-9/ICD-10 and HIPAA 4010/5010 Transaction Requirements.
• Well versed with Enrollment System and experience enrolling Test Members in Trizetto FACETS.
• Hands on experience in OPL, COB, Pricing, Benefit testing - End to End Claims Business Process Testing
• Develop Test Cases based on business requirements, functional and technical specifications, and development standards for assigned projects/applications.
• Performed functional testing of EAI (Enterprise Application Integration) TIBCO interfaces which converted different user data formats like EDI - HIPAA
• Experience in working with Business Analysts to understand the business critical functions and workflows define in BPT module of HP ALM/ Quality Center and to convert them into automation test scripts using UFT/QTP.
• Perform Backend testing by extensively using SQL queries to verify the integrity of the database.
• Expertise in Manual Testing /Automated Testing applications developed on Windows and UNIX Environment.
• Track issues and work with project managers and developers to resolve
• Perform Regression Test, Planning Execution also Acceptance testing.
• Proficient with World Health Organization (WHO) transaction code set ICD-9, ICD-9-CM, ICD-10, and ICD-10-CM for diagnosis coding, billing and coding, medical terminologies etc.
• Proficient in MS Office tools with expertise in MS Word, MS Excel, Power Point, and MS Project.
• Proficient in enhancing and editing Test Scripts using TSL, SQA Basic and VB Scripts.
• Experience in writing SQL queries to perform Backend testing.
• Create and send issue reports to project team and management during test cycles.

TECHNICAL SKILLS:

Testing and Bug Reporting: HP ALM/ Quality Center, Zephyr, JIRA, Rational Clear Quest.

Programming Languages: SQL, VB Script

RDBMS: MS SQL Server, Oracle, MS Access, DB2

Web Technologies: HTML, XML

Operating Systems: Windows, UNIX

MS Office Tools: Word, Excel, PowerPoint and Visio.

Methodologies: Agile, Waterfall

Other Tools: IVR Systems, FACETS, compass, Encoder Pro, OPAS, Illustration

PROFESSIONAL EXPERIENCE:

Confidential, Dayton, OH

Senior Quality Analyst

Responsibilities:

• Created SQL statements to validate the data tables
• Developed several hundred of Test Cases to cover the data movement between sources to target
• Developed test scripts in SQL to check the data integrity from the databases
• Imported preexisting Microsoft Word and Excel-based requirements and tests for analysis in MQC.
• Understand and develop Web Services test strategy for different services as part of SOA
• Developed Test Plans, Test Cases to test the Screens and workflows for Quality Assurance.
• Extensively performed manual testing and defect reporting using HP ALM/ Quality Center.
• Performed Positive and Negative Testing Manually. Actively participated in walkthroughs and enhancement meetings
• Followed Agile Methodology to emphasize on real time communication over written documentation.
• Implemented technical solutions for complex state-mandated prospective claims pricing methodologies
• Maintained Test Matrix and Requirement Traceability Matrix
• Performed Gap Analysis. Validate the date from EDI transaction
• Involved in developing Test Plans and Test cases for TIBCO Interfaces, executed and analyzed the results.
• Analyzed and worked with HIPAA specific EDI transactions for claims, membership enrollment, billing transactions.
• Work in Agile, scrum, and sprint environment in order to change the requirements and features set.
• Detected, reported and tracked defects using HP ALM/ Quality Center.
• Used Ramp up and Ramp Down options in Load Runner to simulate real time scenarios.
• Conducted the defect report in HP ALM/ Quality Center.
• Document request/response XML's, test procedures and functional/technical findings from the test run
• Worked with the Development team in testing TIBCO Interfaces, developing and standardizing test data.
• Develop, design & implement department plan to operationalize new FACETS integrated processing system, to include but not limited to, workflow, management oversight and performance analysis.
• Extensively used SQL statements to query the Oracle Database for Data Validation and Data Integrity.
• Interacted with the developers to report and using HP ALM/ Quality Center.
• Interact with Business Analysts and developers in requirement analysis, design reviews, testing and documentation for application developed in agile environment.
• Executed Test Cases found errors reported defects, determined repair priorities, did regression testing and closed by using HP ALM/ Quality Center.

Environment: Windows XP/2000/NT, FACETS, HP ALM/ Quality Center, UFT/QTP, Load Runner, TIBCO, DB2, Java, UNIX, SQL, HTML, ASP.NET

Confidential, Southfield, MI

Sr. QA Engineer/ Sr. Mobile Tester

Responsibilities:

• Involved in the all phases of Software Test Lifecycle activities.
• Worked on Membership, Providers, Claims, Configuration and Payment Modules of Facets
• Work in Agile, scrum, and sprint environment in order to change the requirements and features set.
• Performed Functionality testing during the various phases of the application and analyzed the results manually using Rational Manual Tester.
• Conducted Validations for different FACETS modules Providers, Claims and Membership
• Created Test related documents such as Test Plan, Test Scenario, and Test Cases throughout the STLC.
• Worked individually and in a group throughout different projects.
• Automated test scenarios for GUI, Functionality and performed data driven testing on the application inserting different data in excel sheet using UFT/QTP.
• Responsible for creating test data for members using Facets for different testing environments.
• Worked on different EDI scenarios for batch processing.
• Worked with Member creation/termination and Claim Processing in Facets.
• Followed the Agile Methodology to emphasize on real time communication over written documentation.
• Tested the HIPPA EDI 837/834 transactions according to test scenarios and verify the data with FACETS on different modules.
• Worked with Multiple Mobile applications simultaneously: iOS, Tablet, Android and WP7
• Developed Web Services scripts for a Web Service call sing SOAP UI
• Tested the UI of the end product on Mobile, PC, tablets, Android and Apple platforms to ensure that language translation and currency conversions were displaying as required
• Requested different versions of iOS, Tablet, Android and Blackberry Mobile devices
• Analyzed the Crash reports on various Mobile platforms and reported to the development team
• Documented defects in JIRA for reporting, used Android Debug Bridge (ADB) for debugging, and Jenkins to flash a new SDK.
• Wide experience in using JIRA in Agile process, VMware environment
• Created automation framework which uses soap UI Groovy script and Excel to test APIs.
• Participated in the management of testing project with the help of UFT/QTP.
• Carried out GUI, Functionality, Integration and Regression testing using HP ALM/ Quality Center.
• Validate the date from EDI transaction in the front end as well as back end.
• Executing SQL Queries for the reports before mass and after mass reports to check for claims routing
• Experience with SDK- based Android Virtual Device and .apk files installation.
• Wrote complex SQL queries in TOAD to perform Back-End testing.
• Worked on SQL queries and SQL stored procedures for QA testing and data validation of Metric Reports.
• Developed strategies with Quality Assurance group to implement Test Cases in HP ALM/ Quality Center.
• Bug Reporting and Tracking using HP ALM/ Quality Center.
• Used HP ALM/ Quality Center documentation management and defect tracking.

Environment: HP ALM/ Quality Center, Facets, QTP, SOAP UI, Web Services, Selenium, XML, UML, SQL SERVER, Android, BB, IPhone, Device Anywhere, Perfecto Mobile, Internet explorer, Windows, Oracle, MS Office

Confidential, Buffalo, NY

Quality Analyst

Responsibilities:

• Responsible for testing the Navigation Flow, Functionality Testing, System Testing and User Acceptance Testing.
• Prepare Test Data, Test Scenarios, Test Scripts and executed Test Cases from HP ALM/ Quality Center.
• Involved in reviewing complex SQL queries, views, functions and stored procedures and spotting issues before/during code migration.
• Involve in coordinating with SME to discuss different scenarios at the time of scripting Test Cases.
• Have good exposure to modern agile methodologies such as SCRUM and TDD.
• Participate/Facilitated Defect Triage meetings with developers and SME’s.
• Analyzed business requirements, system requirements, data mapping requirement specifications, and responsible for documenting functional requirements and supplementary requirements in HP ALM/ Quality Center.
• Participated in strategy and status meetings to report issues and also in Build release meetings and QA status meetings.
• Communicated with developers through all phases of testing to prioritize bug resolution.
• Effectively implemented different QA methodologies/policies, strategies and plans in all stages of SDLC (Scrum).
• Involved in scheduling and executing test sets, collecting test result and analyzing the data using Visual Studio 2010.
• Tested the IF Service of TIBCO for web Applications and Using SOAP UI solved the issues as per Business Requirement
• Performed System, Functional and Regression test and verified all the failure conditions enhancement.
• Develop test schedule and scenarios for both system testing and User Acceptance Testing (UAT).
• Developed test execution plan describing important details regarding how the test sets need to be conducted, organized and executed.
• Introduced the Agile SCRUM process for the Risk Data team and utilized Microsoft Team Foundation
• Performed Black Box Testing, Usability and Integration Testing.
• Wrote SQL queries to access the data from the database tables and crosscheck the results.
• Performed cross-browser testing using Safari, IE & Firefox.
• Worked with the Development team in testing TIBCO Interfaces, developing and standardizing test data.
• Extensively involved with backend testing by writing complex SQL queries like statements, joins, views and stored procedure .And also verifying the data flows between SQL Servers.
• Performed Database Integrity testing using SQL Plus to ensure the data has been populated as intended and all database events occurred properly.
• Participated in design, walkthrough and review meetings.

Environment: HP ALM/ HP ALM/ Quality Center, Test Manager & Visual Studio, QTP/UFT, TIBCO, HTML, Web Applications, XML, SQL Server

Confidential, Indianapolis, IN

QA Analyst/ Tester

Responsibilities:

• Formulated detailed Test Plan, Test Cases and Testing Procedures, which included Test Cases/Scripts, capturing Test Results and capturing and resolving Test Anomalies.
• Performed configuration/ compatibility and user interface testing manually.
• Used XML (API) for transferring the data from the client to the server
• Developing Test Plans, Designing and Reviewing Test Cases for Functional and Regression Testing.
• Experience in testing Web Services (SOA, Restful API).
• Use agile systems and strategies to provide quick and feasible solutions, based on agile system, to the organization
• Exported Manual test cases into HP ALM/ Quality Center and maintained the same in the Test Plan module
• Performed test case assignments in Test Lab modules of HP ALM/ Quality Center.
• Conducted GUI/Usability Testing and Black Box Testing according to specifications.
• Involved in writing complex SQL queries.
• Created test cases Manually to perform different types of testing such as positive/negative, functional/regression, interface, batch testing, screen navigational testing, smoke/sanity testing, exploratory testing or Backend testing
• Wrote complex SQL scripts for Backend testing and Frontend Data validations
• Work as HP ALM/ Quality Center Admin - create/entitle/maintain users, project entities, releases.
• Used various aggregate functions through SQL queries in order to validate the data load in order to perform Backend Testing.
• Participated in conducting System testing and End to End testing manually.
• Extensive UAT Testing Manually.
• Actively participated Agile and scrum meetings, review and developed test scenarios.
• Created and maintained SQL Scripts and Unix Shell scripts to perform back-end testing on the Oracle database
• Reported defects according to Defect Life Cycle.
• Created and Maintained Test Matrix and Requirement Traceability Matrix.

Environment: HP ALM/HP ALM/ Quality Center, UAT, SQL, Oracle, Toad, Restful API Testing, C#, XML, .Net, UNIX, Windows, Office etc.

Confidential, Richmond, VA

Quality Analyst

Responsibilities:

• Analyze business requirements and functional specs by performing requirement and design walkthroughs with business users and business/system analysts respectively.
• Worked on different modules of EZEnroll, Web based application to validate new members are able to create the account profile with their Username/Password, Providers are able to select different claims based on their needs, claim submission process, claim review process, claim processing workflow, claim approval confirmation workflow.
• Wrote Test Plan and Test Cases according to business requirement.
• Wrote Test Cases using MS Excel.
• Performed data driven testing by data driver wizard and parameterization.
• Creating and updating Test Cases based on new and/or /updated functional or interface requirements
• Set claim processing data for the different FACETS Module.
• Design, analyze and performed Integration and wrote system requirements on FACETS.
• Extract data from an Oracle System and create MS Excel and MS Access reports
• Design simple databases and queries to support reporting and analysis using MS Access.
• Wrote various SQL queries to validate data inserted, deleted and updated in the Oracle database
• Wrote SQL queries and performed Back-End Testing for data validation to check the data integrity during migration from back-end to Front-end.
• Performed requirement traceability by setting automatic alerts for tracing changes in the requirements and system maintenance
• Imported Test Cases from MS Excel, MS Word to Mercury HP ALM/ Quality Center.
• Imported Test Cases from Mercury HP ALM/ Quality Center to MS Excel or MS Word.
• Backend Testing using SQL Scripts.
• Participated in weekly meeting with the management team and walkthroughs
• Tested applications and documented results and bugs including documentation of information useful in the debugging process
• Performed back-end testing to validate the data using SQL queries
• Generated the test execution report in Mercury HP ALM/ Quality Center to be reviewed by the QA Manager and development team.

Environment: HP ALM/ Quality Center, QTP, FACETS, .net, MS Office Suite.