PROFESSIONAL SUMMARY:

• Eight years of Professional Experience as QA Analyst with extensive experience in Financial, Commerce and Cable domain with strong business and functional knowledge.
• Experience in Software Development Life Cycles (SDLC): Agile (Scrum), Iterative, GIP and Waterfall models.
• Extensive experience in Quality Assurance Life Cycle (QALC) aspects such as developing Test Strategies/Test Plans, Test Cases, Defect Reports and developing Test Scripts, Traceability Matrix and Test Environments.
• Prepared UAT test cases and testing estimates.
• Assured software delivered meets all requirements and expectations of final UAT test plan.
• Experience in managing the entire quality process management, administration and testing of application - based system using Quality Center, ALM,Test railand Radar.
• Test Management activities such as test case creation and defect tracking in Quality Center, ALM, Test Link, Test rail, JIRA&TRAC.
• Extensively used HP Interactive toolsQuick Test Professional, WinRunner, Test Director, Quality Center.
• Expertise in conducting manual testing on SQL scripts.
• Experience in VB Script programming for Development of scripts in QTP and managed data in Quality Center.
• Planned various SharePoint sites including creating document libraries, lists, and web part content using Microsoft Visio.
• Extensive knowledge of testing procedures, application guidelines, and operating systems of SharePoint applications.
• Integration, Functional, Smoke, Exploratory, Security, GUI, Regression, System and User Acceptance Testing.
• Desktop applications and Mobile Testing using cloud tools that includes Perfecto and Real Devices (iOS, Android, BlackBerry, tablets, Windows Mobile, etc.)
• Experience working with Oracle, MS SQL Server, Access databases.
• Importing and exporting Test Scripts to Quality Center from Microsoft Word/ Microsoft Excel.
• SQL, PL/SQL programming for back-end testing.
• Interacted with Business users regarding Business Requirements.
• Worked on QlikView Testing.

TECHNICAL SKILLS:

Test Automation Tools: QTP 10.0, UFT and Test rail

Test Management Tools: Quality Center 10, ALM, Test Link,JIRA, Tridion, NVDA, Lotus Notes, SharePoint, perfecto (Mobile testing), Trac, Clear Quest, ALM, Radar, Xcode and Charles.

Test Documentation: Use Cases, Test Conditions, Test Scenarios, Test Cases, Test Scripts & Traceability Matrix

Languages: VB Script, Perl, SQL, PL/SQL, HTML & XML.

Documentation: MS Office & Adobe Tools.

Operating Systems: Windows 95/ 98/NT, 2000,XP,7, 2003, Unix and LINUX

Databases: Oracle 10g, DB2 & MS Access

Methodology: Agile (SCRUM) and Waterfall

PROFESSIONAL EXPERIENCE:

Confidential, Sunnyvale, CA

Sr. Mobile Test Analyst

Responsibilities:

• Responsible for Accessibility test execution supported by Accessibility team resources as well as associated testing processes for hardware/software testing (Test Scenario Development, Results Analysis, and Defect Management.
• Worked on tools like Radarfortest executionsanduser stories and install new builds using XCODEtool and creating logs using Charles.
• Accessibility testing on iOS features like - visual, hearing, motor and cognitive.
• Responsible for performing Mobile,IPadand Confidential Watch Testing using Real Devices (IOS)
• Worked on Special assistive apps.
• Worked on Native iOS apps in a client/server environment.
• Worked on Confluence/ Connect me.
• Worked on iOS Simulator.
• Worked after hours during Production Implementation to perform Smoke Test, by doing testing in production environment after the code is deployed in every Release.
• Conducted Validation and verification of Bug fixes.
• Developed communication plans to use between project teams, identified testing risks and developed mitigation plans, involved in Issue management, Risk management, and Change management.
• Developed Testing Strategies and managed development of detailed test plans and schedules, coordinated all the levels of tests for different test phases - planning, design, setup, execution, and defect management.
• Worked on analysis and requirement-gathering and eliciting efforts for application development projects involving agile processes and creating Use Case Models.
• Documenting, implementing, monitoring, and enforcing all processes for testing as per standards defined by the organization.
• Coordinates troubleshooting support for post-Launch as required.
• Involved in Root Cause Analysis/Retest process when Production Defects occur.
• Supported post-launch customer issue resolution (e.g. testing emergency fixes).

Environment: Agile, Radar, Charles, XCode, HTML5, Confidential IOS.

Confidential, St. Louis, MO

Sr. PAT (Product Acceptance Testing) Analyst

Responsibilities:

• Responsible for PAT test execution supported by PAT team resources as well as associated testing processes for hardware/software testing (Test Scenario Development, Results Analysis, and Defect Management.
• Worked on various tools like Test rail fortest executionsand Jira for user stories.
• Responsible for performing Mobile Testing using Real Devices (IOS, Android, BlackBerry, Tablets, Windows Mobile).
• Worked after hours during Production Implementation to perform Smoke Test, by doing testing in production environment after the code is deployed in every Release.
• Conducted Validation and verification of Bug fixes.
• Developed communication plans to use between project teams, identified testing risks and developed mitigation plans, involved in Issue management, Risk management, and Change management.
• Developed Testing Strategies and managed development of detailed test plans and schedules, coordinated all the levels of tests for different test phases - planning, design, setup, execution, and defect management.
• Worked on analysis and requirement-gathering and eliciting efforts for application development projects involving agile processes and creating Use Case Models.
• Documenting, implementing, monitoring, and enforcing all processes for testing as per standards defined by the organization.
• Coordinates troubleshooting support for post-Launch as required.
• Interacts with Development resources in triage efforts.
• Involved in Root Cause Analysis/Retest process when Production Defects occur.
• Works closely with Launch Readiness PM, PAT Manager and BA/Technical Writer on the project
• Supported post-launch customer issue resolution (e.g. testing emergency fixes).
• Executed the following tasks for cable, web and/or mobile applications in a cross-functional project team during the PAT phase of the product development lifecycle.
• Worked on setting up Test Lab for various test teams like QA, End to End teams and PAT teams in other locations.
• Have complete knowledge on setting up Test Lab from scratch from building Setup Box racks with network switches, Enternet and Coax Wiring and Sling set up for remote access to setup boxes.
• Assisted with nightly code deployment calls with development teams to push codes to various setup boxes in Lab.

Environment: Agile, Testrail, Jeera, Motorola, Sysco, DCX/DCT/DCH, WorldBox&Roku Testing, HTML5, Android, Blackberry, Windows & Confidential IOS.

Confidential, Naperville, IL

Sr. QA Analyst

Responsibilities:

• Liaised directly with Business Analysts and Development personel to gather software requirements.
• Analyzed Business and Functional requirements to develop Test Scripts.
• Prepared, reviewed and executed manual test cases and track defects, verify fixes, and perform follow-up work to resolve issues.
• Performed Manual/Functional Testing of End to End orders processing, CI/CA Feeds, IBMCoreMetrics, Dotomi, BOL, My Account and Cart functionalities in E-Commerce application.
• Worked on analysis and requirement-gathering and eliciting efforts for application development projects involving Waterfall processes and creating Use Case Models.
• Performed backend testing using SOAP UI.
• Tested various operating systems and browsers.
• Tested Back-end processing (credit card & payment processing), Inventory/order fulfillment. (SQL queries & SAP).
• Performed end to end testing on Mobile Applications and Site Kiosks. (Safari &chrome)Documenting, implementing, monitoring, and enforcing all processes for testing as per standards defined by the organization.
• Worked after hours during Production Implementation to perform Sanity Test, by doing testing in production environment after the code is deployed in every Release.
• Defect Management using ALM, JIRA and Conflict Management.
• Getting detailed test cases in ALM reviewed and sign off process
• Conducted Validation and verification of Bug fixes
• Hands on experience in developing test plans and strategies for testing web applications and E-commerce solutions
• Experience using ad hoc query programs.
• Experience in VB Script programming for Development of scripts in UFT and managed data in ALM.
• Coordinated with project managers and developers, and analyzed all tests conducted on various products and components in E-Commerce application.
• Worked on Desktop applicationsand Mobile Testing using cloud tools that includes Perfecto and Real Devices (iOS, Android, BlackBerry, tablets, Windows Mobile, etc.)

Environment: QTP 10.0 and Manual Testing, Tridion, Flex 3.0, Java, JDBC, JSP, Servlets, EJB’s, Java Script, VBScript, HTML, Oracle, Unix, Agile and ALM

Confidential, Bloomington, IL

Sr. QA Analyst

Responsibilities:

• Analyzed specifications and business requirements and wrote a test plan for the online Report a Claim application for USA and Canada.
• Participate in HLSDWP and BCD sessions.
• Worked on Program level Focus Lead assignments to lead testing of insurance application development efforts of sizes from $30 million to $40 million. The applications include agent facing (Internal Associate), customer facing, and backend processing developed using technologies like Windows Web, Websphere/J2EE, MQ Series.
• Analyzed business needs, user requirement and specifications, formulating changes and identified various test scenarios to make sure that the application is adhering to business standards.
• Coordinated/managed test teams of sizes from four to ten, participated in planning of project efforts, provided testing estimates for schedule development, developed testing resource requirements, worked on their allocation management and managed people resource issues.
• Developed communication plans to use between project teams, identified testing risks and developed mitigation plans, involved in Issue management, Risk management, and Change management.
• Responsible for identifying all the Integration Points and Dependencies on different DC’s and communication with integration contacts.
• Developed Testing Strategies and managed development of detailed test plans and schedules, coordinated all the levels of tests for different test phases - planning, design, setup, execution, and defect management.
• Coordinated regression testing with external applications from outside the program and managed test environments for different technologies.
• Responsible for performing Mobile Testing using tools like Perfecto and Real Devices (iOS, Android, BlackBerry, Tablets, Windows Mobile).
• Responsible for performing the Accessibility Testing to meet the WCAG level “A” and “AA” standards using tools like NVDA, a Designer, and Firebug.
• Involved in detailed design of Wireframes.
• Defect Management using JIRA and Conflict Management.

Environment: Agile(SCRUM), MEGA, Test Link, TRAC SQL developer, MS Office, PL/SQL developer, SQL Server 2008, SOAP UI, XML, UNIX, Windows XP/Vista, MAC, MS Visio.

Confidential, Chicago, IL

Sr. QA Analyst

Responsibilities:

• Creating test strategies for projects and Developing and maintaining test methodology.
• Planning and estimating the time required for the testing tasks
• Creating Test Plans, Traceability & Risk matrices
• Extensive experience in SDLC/STLC process development and implementation. Methodologies used waterfallmodel.
• Worked on analysis and requirement-gathering and eliciting efforts for application development projects involving Waterfall processes and creating Use Case Models.
• Creating Microsoft Excel tools using Macros for capturing different metrics, reports and also for data analysis
• Initiating review and walkthrough sessions with stakeholders for all the deliverables and taking care of seeking required approval process
• Documenting, implementing, monitoring, and enforcing all processes for testing as per standards defined by the organization.
• Coordinating with interfacing application teams and Management.
• Defect Management using Quality Center.
• Onsite/offshore Team Coordination
• Coordinating the work of test teams, monitoring their performance and arranging trainings/workshops.
• Creating the scope documents and high level test scenarios
• Creating Requirement vs Test Script traceability matrix

Environment: QTP 10.0 and Manual Testing, Quality Center 10,Flex 3.0, Java, JDBC, JSP, Servlets, EJB’s, Java Script, VBScript, HTML, Oracle, Unix, Agile and ALM

Confidential, Dallas, TX

Sr. Automation Engineer

Responsibilities:

• Creating test strategies for projects and Developing and maintaining test methodology.
• Planning and estimating the time required for the testing tasks
• Creating Test Plans, Traceability & Risk matrices
• Worked on analysis and requirement-gathering and eliciting efforts for application development projects involving Waterfall processes and creating Use Case Models.
• Creating Microsoft Excel tools using Macros for capturing different metrics, reports and also for data analysis
• Initiating review and walkthrough sessions with stakeholders for all the deliverables and taking care of seeking required approval process
• Documenting, implementing, monitoring, and enforcing all processes for testing as per standards defined by the organization.
• Coordinating with interfacing application teams and Management.
• Defect Management using Quality Center.
• Onsite/offshore Team Coordination.
• Creating the scope documents and high level test scenarios.
• Creating Requirement vs Test Script traceability matrix.
• Test Execution and Defect Reporting.
• Design and Creation of Frame Work, Shared Object Repository using QTP.
• Usage of Descriptive Programming in VBScript to handle exceptional Scenarios
• Executed SQL Statements for Database Testing using QTP
• Executed the QTP test scripts for each build for Functional and Regression Testing

Environment: QTP 10.0 and Manual Testing, Quality Center 10,Flex 3.0, Java, JDBC, JSP, Servlets, EJB’s, Java Script, VBScript, HTML, Oracle, Unix, Agile and ALM.

Confidential, Hartford, CT

Sr. QA Analyst

Responsibilities:

• Analyzed the Business Requirement Documents to understand the application Functionality.
• Developed Requirements Traceability Matrix to relate High Level requirements to Test cases.
• Worked on analysis and requirement-gathering and eliciting efforts for application development projects involving Waterfall processes and creating Use Case Models.
• Involved in Test Case Development, Test Case Execution and Defect Reporting Manually.
• Determining the Entry and Exit Criteria for different phases in testing cycle of the system.
• Created Microsoft Excel tools for different purposed using Macros(VB Script)
• Identify the Application Functionalities suitable for automation using QTP 10.0
• Design and implementation of Hybrid Test Automation Framework using QTP 10.0.
• Performed GUI, Functionality, Integration and Regression testing using QTP 10.0.
• Preparation of Test Data used to test the latest Application Builds delivered.
• Database Validation (SQL) to check the updated data in the Database using Toad (Data Query Tool).
• Testing and reporting the defects found in Application under Test in Quality Center.
• Extensively used Mercury Quality Center for Test Planning, Test Case writing, Test Execution, Defect Reporting, Tracking and Requirement Mapping with Test Cases.
• Performed User Acceptance Testing on behalf of End Users at client’s environment.

Environnent: Quick Test Pro 10, Quality Center 10, Vb Script, Java 1.1, JDBC, JSP, HTML, JavaScript, Oracle, Windows7/Vista/XP.

Confidential, Florham Park NJ

QA Analyst

Responsibilities:

• Participated in requirement review meeting to analyze the Business Requirement Documents.
• Involved in Test Case Development, Test Case Execution and Defect Reporting Manually.
• Used Mercury Quality Center for Test Planning, Test Case writing, Test Execution, Defect Reporting, Tracking and Requirement Mapping with Test Cases.
• Performed GUI, Functionality, Integration and Regression testing using QTP 10.0.
• Created and managed objects in Object repository by adding new objects and updating the existing objects with identification properties.
• Database Validation (SQL) to check the updated data in the Database using Toad (Data Query Tool).
• Testing and Reporting the Bugs in latest application releases and Performed the Root Cause Analysis for the Defects rose in latest releases.

Environment: QTP 10.0, QC 10.0, Mainframes, Microsoft Access, Java, XP, WINDOWS XP/Vista, VB script, SQL, SQL-Server 2005/2008, Erwin, Main-frames files, Win 2000, UNIX, Microsoft Visio.

Confidential

QA Analyst

Responsibilities:

• Developed Test Cases by going through the Design, Functional Requirements and User (Business) Requirements Documentation.
• Determining the Entry and Exit Criteria for different phases in testing cycle of the system.
• Involved in Test Case Preparation and Test Case Execution Manually.
• Prepared the Test data for interpreting the Positive/negative results.
• Involved in preparation of Test Environment updating with latest patches.
• Performed like Functional testing, Integration testing, and Regression testing.
• Used SQL Queries to verify the data from the Oracle database.

Environnent: Manual Test Case Development, Defect reporting, Windows XP/2000 / NT4.0 /95.