SUMMARY:

• 5 years of diverse experience in the field of Information technology with emphasis on Software Quality Assurance. Background includes concepts, Requirements, Analysis, Testing and maintenance of complete Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) projects. Experienced in testing of Web - based applications and Client/Server applications, Retail, Financial Applications, HR applications, and conducted both Manual and automated testing.
• Strong business and system Requirement analysis.
• Expertise in analyzing user requirements, Functional and technical specifications.
• Experienced in testing Stand-Alone, Client-Server and Web-Based Application.
• Extensive experience in all testing methods including Manual, Automated testing using the Mercury tools Win Runner, Test Director, QTP, IBM Rational Clear Case, Clear Quest etc
• Specialized in extensive usage of the tools like HP Quality Center from Requirements gathering till defects reporting.
• Experienced in designing Test plans, Test cases, Test Scripts and RTM.
• Familiar with every technique applicable to the identification of anomalies (defects) with regard to software testing evolutions. Such techniques include Unit, code review system, Boundary, Load balancing, Installation, System, Security, Functionality (Black Box), Interface, Integration, Maintenance, Regression and User-Acceptance, Exploratory, System Testing, End-to End Testing, Batch Testing, Ad-hoc Testing
• Experience as an independent Functional QA team lead working collaboratively with testers, designers, developers and other team members in managing complex projects and in the overall enhancement of software product quality.
• Extensive knowledge on all phases of Software Testing Life Cycle (STLC) and Defect Life Cycle.
• Experience in handling Onsite-Offshore model projects.
• Involved in the preparation of Business Process Test cases after analyzing the application and the usage of the application in the real-time to ensure that chances of the application failure in the real-time is avoided.
• Expertise in Test Director/Quality Center’s all modules in managing the whole testing process.
• Wrote SQL queries for database testing, Familiar with Rapid SQL, and TOAD to access database.
• Familiar with Testing Data Warehousing tools like Business Objects, Crystal Reports and ETL tools Informatica.
• Experience in Banking, Financial, Retail, POS (Point of Sale), and HR, E-Commerce, Aviation and Manufacturing environment.

TECHNICAL SKILLS:

Operating systems: UNIX, Windows NT/ 95/98/2000 & XP, XML.

Languages: HTML, XML, JAVA Script, VB Script, Dot Net, SQL, PL/SQL, Main FramesCOBOL

Database: Oracle8/8i/9i/10g, SQL Server 7.0, Sybase, DB2, MS Access, Foxpro.

Testing Tools: Mercury Test Director8.0, Quality Center (10 .0)ALM, MS TFS, SPIRA TEST (4.0) Load Runner, Share Point, QTP, Rational Clear Quest, SOAP UIBugzilla, JIRA

Applications: MS Word, Excel, Power Point, IE, and Netscape, MS outlook, Lotus Notes

Database Tools: DB Visualizer, TOAD

Modeling tools: UML, RUP, Rational Rose, MS Visio, Rational Requisite Pro.

ERP: s Knowledge SAP (SD, MM, IS-Retail, FICO, CRM), SFDC (CRM)

PROFESSIONAL EXPERIENCE;

Confidential, Rochester, MN

Test Analyst

Responsibilities

• Analyzed the Business Requirement Document ( BRD ) and Functional Requirement Document ( FRD ), attending review meetings conducted by BA team to better understand the application functionality and to create the Test Plan and Test Strategy document
• Involved in formal and informal Peer Review meetings to discuss the Project Test Plan documentation
• Used Sitecore a Content management tool to test the configurations of the applications relating to various product back log items (PBIs) and to retest the defects
• Worked on various PBI s and defects selected from TFS board and developed the Test cases and tested them after working closely with the developers, business analysts, Ontologist etc.,
• Developed Test Plans, Test Cases and executed them in Test, UAT and Production environments
• Responsible for System Test , Functional Testing , Regression Testing , UAT , smoke Testing , exploratory Testing etc. on the Confidential web sites.
• Extensive experience in all testing methods including Manual, Automated testing using the Mercury tools Win Runner, Test Director, QTP, IBM Rational Clear Case, Clear Quest etc.
• Performed functional testing of the web services using SOAP UI 4.6
• Tested various SAP ( CRM) driven Confidential Forms like US Resident appointment form, International patient appointment form, body donation, contact us, Living donor, General comment form etc., and various reports relating to the patients
• Accounts Payable : Tested AP module features like Configuration and Customization of vendor master data, vendor account groups, Invoice processing, Document parking, Outgoing payment, Reporting
• Worked with Test Manager on Test Estimations and Test reports
• Worked closely with the automation team in locating the areas where automation scripts are required
• Used Share point tool extensively to upload, maintain, analyze Requirement documents and Test documents
• Attended the scrum meetings every day to discuss the status / progress of the ongoing testing, functionality issues relating to product back log items, defects with other team members
• Interacting with the Business team to discuss the revenue creating 3rd party ads, google ads on the website and their placement on the site and tested to verify that they are as per requirement
• Developed , Maintained, modified SQL queries on RDBMS Oracle
• Tested the web site on the other devices like Androids , IPad , IPhone etc.,

Environment: Windows 7.0, Site core, Microsoft TFS, Dot Net, QTP, SQL, MS office, SOAP UI, XML, Share point, SAP (CRM,AP,AR), Oracle

Confidential, Walnut Creek, CA

Manual Test Analyst

Responsibilities:

• Analyze eWIC system and create test cases for the project using HP Quality Center/ ALM
• Reviewed Functional Requirement Specifications and created test cases based on test scenarios drawn from functional requirements eWIC test execution of test scripts from HPQC (ALM) on IBM 4690 system
• Supported Retail certification conducted by the State Agencies.
• Tested all POS (Point of Sale) peripheral functionality in the eWIC benefit program environment
• Worked on controllers to create & Test various POS scenarios of eWIC benefits (Relating to membership card, Debit/credit/EMV Card (Euro pay, MasterCard and Visa), gift card/EBT card etc, various discount coupons like store/Manufacturing coupons, Sales Tax calculations and other contents of the receipt etc.) on IBM 4690 system
• Tested various POS scenarios relating to sales and Non-sales transactions, miscellaneous tab functionalities, electronic tender options like Card payment, check payment, Cash, Manager’s key functions, EFT Terminals , returns etc.,
• Tested the navigation on the e-commerce site and ensured that users are able to access various sections of the site easily, along with a quick link back to the shopping cart
• Tested the checkout process and key features of the ecommerce site
• Tested SAP Interfaces relating to CRM , AR , AP modules and POS data integration into SAP modules
• Tested e-commerce site Customer login & registration features and the flexibility to quick check out without entering billing and payment details again on return back to the site
• Tested functionality and performance of web services using SOAP UI
• Responsible for System testing, Regression Testing, Adhoc testing, Functionality testing and UAT Testing for POS functionalities and SAP module (AP,AR,SD, IS- Retail) functionalities
• Prepared status summary reports with details of executed, passed and failed test cases
• Share Point tool has been used to upload various Test documents like Test plan, Test strategy, Test case doc etc.,
• Developed SQL Queries on RDBMS Oracle to test the correctness of data.
• Worked closely with the test automation team to recognize the areas where automation scripts are required using Selenium
• Worked extensively on the Defects entered in the JIRA
• Extensively involved in weekly/daily Defect Review and Test Execution Status Meetings to discuss/explain the defects with development team

Environment: Windows XP, 7.0, IBM 4690, Oracle11, SQL, TOAD, RTM, JIRA, Dot Net, SOAP UI, XML, Share Point, ecommerce, MS Office, SAP CRM, AP,AR,GL, IS-Retail, HP Quality Center(ALM), Selenium, Version one, Agile

Confidential, Atlanta, GA

Manual Test Analyst /BA

Responsibilities:

• Analyzed the Business Requirement Document (BRD) and Functional Requirement Document (FRD),attending review meetings conducted by BA team to better understand the application functionality and to create the Test Plan and Test Scenarios document
• Develop and maintain test plans, manual and automated test scripts for user interface, functionality, system and ad-hoc testing
• Strong knowledge and experience with banking related products like Debit Card, Credit Card functionalities and their process
• Familiar with EMV or Chip Card payment transactions
• Strong knowledge on various types of Accounts like checking, Savings etc., their features and rules relating to opening, closing and maintenance of these Accounts
• Ensure that testing activities will allow applications to meet business requirements and systems goals, fulfill end-user requirements, and identify and resolve systems issues
• Create and execute test scripts, cases, and scenarios in HPQC (ALM) that will determine optimal system performance according to specifications
• Strong experience Testing the applications on mobile devices like Android / IOS /Tablets etc.,
• Tested various account types like checking accounts, savings accounts, demand deposit accounts, bank payments etc., and their features and functionalities.
• Developed and executed test cases for the bank’s Customer Relationship Management (CRM) tool
• Analyze formal test results in order to discover and resolve defects, bugs, errors, configuration issues
• Created and executed SQL scripts for test data creation and maintenance
• Extensively used the defect tracking tool JIRA to Log, track, report defects and handled total defect handling and resolving process
• Involved in Performing Backend Testing, System testing, Exploratory Testing, Channel Testing, Regression Testing, Integration Testing, Functional Testing, UAT Testing.
• Worked closely with Technical Team, Business Analysts team to support, plan, and coordinate various test phases, requirements gathering (Enhancements) etc., during the project.

Environment: Windows, Oracle 10g, Requisite Pro, TOAD, SQL, MS Office, QTP, HP Quality Center (11.0), JIRA, AGILE, UNIX, OBIEE, SAP (CRM), Business objects