TECHNICAL SKILLS:

Databases: SQL Server, Oracle, Informix, MS Access, Notes, TOAD, Embarcadero DB Artisan, Btrieve, dBase, Paradox. Have written basic SQL queries for 2 years at Boston Communications Group, Intellution, Celarix, and Bank of America.

Automated test tools: HP ALM, Quick Test Pro & Quality Center, Rational suite (Robot, Req Pro, ClearQuest, and ClearCase Web.) VB script written for QTP & Robot. PERL scripts and Visual Basic Editor scripts edited for automated testing.

Bug reporting tools: ClearQuest, Lotus Notes, PVCS, MS Access, Visual Intercept, Jira, Test Track Pro, & Quality Center.

Management: QA manager at Terrazones, Vanteon, and Staples. QA lead at Confidential, Confidential, Liberty Mutual, and Confidential . Senior QA engineer since 1996.

Mobile OS’s: iOS for iPhone & iPad, Android, Blackberry, Kindle

Hardware/firmware: Notebook computer systems engineer at Compaq Marlboro. BIOS testing at Staples and Compaq Marlboro. Multimedia peripheral testing at Compaq Marlboro. QA managed a website using OPOS signature capture device, scanner/printer, and cash register bar code scanners at Staples. Driver testing at Celarix, Staples, Compaq Marlboro, Intellution, and Boston Communications Group. MQ series and BizTalk message queue servers at Celarix and Amicore.

Misc: XML, EDI, DTD, MQ series, Crystal Reports, MP3, MPG, FTP, Lotus, CHIPS, SWIFT; Jenkins, TestFlight, MI, PM.

PROFESSIONAL EXPERIENCE:

Confidential, Billerica, MA

Senior QA engineer

Responsibilities:

• Writing test plans and test cases and executing functionality testing of Confidential s Personal Diabetes Monitor medical device Android app.
• Wrote bugs on pod activation, basal programming, temp basal, and boluses.
• TestTrack, Jira, ADB command prompt, .apk and .hex firmware, Android 6.0, agile, scrum, embedded medical devices, OBS, Vysor, confluence, bamboo, Sharepoint.

Confidential, Boston MA

Lead QA engineer

Responsibilities:

• Writing test plans and test cases and executing functionality testing of Confidential s US and international calling and texting app.
• Initiated and led a crowd sourced international mobile testing project with Applause testers and project managers
• Google docs, TestFlight, Dropbox, Android, iOS, Jira, agile, scrum.

Confidential, Burlington MA

Senior QA engineer

Responsibilities:

• Functionality, DB, HTTP, and performance testing of DRG s Restrictions Data Entry web application for the pharmaceutical industry and creating a several hundred test case regression test plan for their website.
• Google chrome, Google chrome developer tools, PostGres DB tool, SQL queries, Jira, agile, scrum.

Confidential, Portsmouth, NH

Senior mobile test analyst

Responsibilities:

• Wrote and executed test cases for the CarZen iPad and iPhone vehicle search and auto insurance quotation app.
• Uploaded and executed over 1500 test cases to the HP Application Lifecycle Management (ALM) test execution tool.
• ALM, iPad, iPhone, UnFuddle bug tracker, MobileIron build installation tool, Perfecto Mobile remote testing tool, agile.
• Directed testing efforts and ALM test case execution of another senior test analyst.

Confidentia, Waltham MA

Senior QA engineer

Responsibilities:

• Wrote a test plan and test cases and software defect reports for Autotrader.com s Sell Your Car mobile app.
• Executed test cases on android and iPhones and tablets.
• Wrote and executed Test Rails test cases for the Wawa mobile app, which had a store locator, a food menu which was filterable for allergens, and gift card in - app purchase functionality.
• Jira, junos pulse, OpenAir, GoogleMail, agile, Test Rails test case execution tool, Dalvik DDMS log reading tool.

Confidential, Lincoln RI

Senior QA engineer

Responsibilities:

• Wrote and executed test cases for the Guidewire Policy Center personal line auto insurance application for transferring policies between accounts and for change of address.
• Helped coordinate a team of 12 senior quality assurance engineers for Quality Center uploads and data requirements specifications .
• My test cases were singled out as having the best verifications by the SME for the application which we were testing and the IBM offshore team specifically requested to execute them first.
• Guidewire, Quality Center, ClearQuest, Sharepoint, Windows 7, IE 9.

Confidential, Medford, MA

Senior QA engineer

Responsibilities:

• Lead QA engineer on one large automotive mobile project and junior tester on an automotive web application.
• Wrote test plans and test cases from requirements, specifications, use cases, and wireframes.
• Tested iPhone, Android, and web applications.
• Worked closely with PM s, developers, BA s, and UI designers to write test cases and diagnose bugs rapidly.
• Jira, Team Foundation Server (TFS), REST client, restful API s, Postman, agile, Jenkins.

Confidential, Boston, MA

Senior QA engineer

Responsibilities:

• Sole quality assurance engineer for 24 developers, testing mobile and web educational publishing software.
• Wrote over 500 bugs in the first 5 months on 6 projects, and conducted daily smoke, functionality, and regression testing.
• Created analysis of QA statistics for 3 projects for the CEO, to help project QA budgets for projects.
• Got the sales staff to include contingent billing on contracts for our investigation time for customer-caused data bugs.
• Taught the project managers how to conduct testing and how to write smoke test plans.
• Taught the developers how to write and properly document bug reports.
• Wrote generic smoke test for multiple projects and specific smoke tests for 2 projects.
• Contributed to daily scrum meetings and produced daily QA productivity reports.
• Worked closely with project managers and developers to identify, diagnose, triage, and resolve bugs as fast as possible.
• Trac, IE 8 & 9, Firefox, Chrome, Kindle, Windows XP and 7, VM, VPN, Jenkins.

Confidential, Wellesley MA

QA lead

Responsibilities:

• Managed mobile device software testing for 13 projects with a team of 11 QA engineers.
• Provided a smooth transition on all projects from the earlier QA manager with only 4 days of training.
• Kept management well informed on a timely basis of the status of current testing and future QA needs.
• Interviewed, helped hire, trained, and mentored new junior QA engineers, teaching them how to test, write clear bugs, communicate collaboratively and directly with QA, the PM’s, page graphics designers, and the developers, and how to write test plans and test cases and daily status reports in their first 2 days on the job.
• Worked with management to staff QA with 11 testers instead of 5 during my first 2 weeks.
• Established a dynamic, collaborative QA work process with instant communication between testers, developers, and PM’s of test results and any issues blocking testing for the fastest possible resolution of issues.
• Established procedures for QA to analyze project documentation, write test plans, get questions answered, and even use software on the development server before formal QA testing was scheduled to begin, for maximum efficiency and thorough test coverage.
• Participated in the creation and maintenance of mobile device tracking documentation for the test devices.
• Led or participated in bug triage meetings and participated in agile scrum meetings before releases to QA & to customers.
• Analyzed software complexity and development to QA labor hour ratios to provide estimates of QA testing hours needed.
• Participated in testing and wrote bugs and test cases on 10 iOS and android mobile applications.