PROFESSIONAL SUMMARY:

• Around 8 years of experience as Quality Analyst with emphasis on Quality Assurance, Mobile testing on IOS and Android, SoapUI, Manual testing, Salesforce.com Application testing and Performance testing including Performance, Load, Functional, Regression, System, Integration, E2E Testing of Client/Server, and Web based applications.
• Good exposure in entire Software Development Life Cycle (SDLC) and Test Life Cycle.
• Strong in analyzing Business Spec's, Functionalities.
• Experience in designing Test Plan, Test Scenario’s and Test cases
• Experienced in performing Regression, Integration, Database, Web Services testing, Cross browser testing, P&A, User Acceptance, Performance, Stress, Sanity testing, Mobile testing on iOS and Anroid.
• Expertise in writing SQL queries to validate test data
• Proficient in multiple tools like Load Runner, Performance center and HP ALM (Quality center)
• Extremely involved in managing defect tracking system by Bug Tracking Tools like JIRA, HP Quality Center.
• Experience in developing scripts using Web (HTTP/HTML), Web Services, Java Record and Reply protocols in Load Runner.
• Experience in Monitoring Web Servers and Application Servers such as Microsoft IIS, web logic and Database servers such as SQL Server and Oracle during Performance test.
• Working knowledge of Banking, Retailing, Finance, Manufacturing, Healthcare, Telecom and Publishing, Education applications.
• Good experience in Telecom Billing Systems like Amdocs, CSG..
• Good Experience in Provisioning and Activation (P&A) testing.
• Proficient in testing SOAP and Restful web services using Soap UI.
• Strong understanding of XML language and experience Web service testing
• Tested various products in multiple operating systems such as Windows, UNIX, and Linux.
• Self - motivated, willing to assume responsibilities, can work independently, lead or work within a team environment.
• Have exposure on Selenium
• Good experience in Agile/Scrums methodologies.

SKILL:

Testing Tools: Load Runner, ALM,Performance Center, Wily Introscope, SiteScope

Bug Trackers: Quality Center 11, ALM, Test Director 7.x, PVCS, Jira, Zephyr

Programming Languages: VB.Net, Visual Basic, SQA Basic, C, C++, COBOL

Databases: SQL Server2000/2005,MS Access, PL/SQL, Oracle R12

Servers: BEA Web Logic, EJB, MS IIS and Apache Web Server

OS/Platforms: UNIX, DOS, Windows 9X/NT/2000/XP/2003, iOS, Android

Web Technologies: ASP.Net, HTML, JavaScript, VBScript, FrontPage, Perl Script, UNIX Shell Script, Flash, Salesforce CRM, Apex language

Applications: Ms Office, Ms FrontPage, Ms Project

PROFESSIONAL EXPERIENCE:

Confidential, SFO, CA

Salesforce tester

Responsibilities:

• Part of Sprint Reviews and Sprint Planning with stakeholder, retrospectives
• Created test cases for User Profiles, roles, public groups and role hierarchies, sharing rules and record level permissions.
• Executed test cases in Jira
• Created test scenarios for various Reports and Report Folders for different User Profiles.
• Worked Closely with Sales Team and Business Analysts and performed detailed Analysis of Business and Technical Requirements and designed test coverage for various Standard Objects of Salesforce.Com (SFDC).
• Worked on Various Salesforce.Com Standard Objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports and Dashboards based on the test scenarios.
• Created cases for Custom Objects, Custom Tabs, Entity-Relationship Data Model, Validation Rules, Workflow Rules, Auto-Response Rules, Page Layouts, and Visual Force Pages to Suit to the needs of the application.
• Created and writing efficient test cases, precise bug reports and maintain traceability
• Regularly reported the defect status, quality issues and weekly status updates to test manager.
• Familiar with apex and visual force pages.

Confidential, Atlanta, GA

QA Analyst (Mobile Tester)

Responsibilities:

• Responsible for Mobile testing of the application for education on mobile devices like iPad and Android
• Involved in integration testing of widgets like Learnosity, e-reader, tinyMCE, redactor etc.
• Involve in the entire defect life cycle and report bugs using the bug tracking system JIRA
• Testing of various API’s using SOAPUI, and verified the response XML is matching the values in database
• Communicate with the technical product owners and developers for understanding of the requirements
• Analyze system requirements and develop detailed test plans from use cases, detailed specifications.
• Develop test cases for Mobile applications in Zephyr for functional, Integration, System and User Acceptance Testing.
• Create and execute Gherkin feature files for Cucumber testing
• Generate traceability matrix to track requirements and associated test cases using Zephyr.
• Verified the bugs fixed by developers during each phase of testing
• Configure test environment for specific test cases, create test data, and execute manual tests, document results, and update defect tracking systems.
• Involved in Validating test data using XML response files.
• Used UNIX commands to create test data and also to check the error logs on the server
• Use JavaScript console to verify java scripts and also for identifying, debugging issues
• Perform integration, regression, system, user acceptance and end to end testing
• Testing of the application in various browsers like safari, chrome, fire fox.
• Testing of the application in iOS and Android platforms
• Involved in web application and Application programming interface (API) testing
• Perform Backend testing by writing and executing SQL statements using PostgreSQL tool
• Followed Agile methodology and participated in Daily scrum, demo, retrospective, sprint planning meetings
• Actively participate in Demo of the application to product owners and business

Environment: Soasta, Cucumber, JIRA, Zephyr, J2EE, JavaScript, iOS, Android, Mac, PostgresSQL, API’s, JMeter, UNIX, PubNub, Poster, SOAP UI, iOS Simulator, WELSH

Confidential, Malvern, PA

QA Analyst

Responsibilities:

• Gained knowledge on Patients Facility, Claims, Payments & distribution applications.
• Active role in Manual Testing, Functional Testing, End-End testing and User Acceptance Testing.
• Developed test plan adhering to specifications and business requirements.
• Prepared test cases and testing estimates for the Confidential Enhancement project in HP ALM (QC).
• Executed Test cases using HP ALM (QC).
• Moving the Files from source system to destination systems using: UNIX (AIX) / File Zilla / IMQ Commands.
• Analyzed and Validated the XML CLOB’s / messages using SOAPUI 3.0.1.
• Maintained Defect tracking using HP ALM (QC).
• Assured software delivered meets all requirements and expectations of final test plan.
• Completed first phase of testing and 2nd QA Review for the CR’s and pushed them to production.
• Prepare test data for Test Life cycles using Oracle database (PL/SQL Developer and Microsoft SQL SERVER 2008)
• Started and Stopped the interface domains in UNIX for the testing the applications using eManager (Enterprise manager Security Gateway) which is based on JAVACAPS 6.
• Develop / Run SQL queries to extract data from Oracle database.
• Create / develop test cases for Life cycles. (Using Agile Process methodology)
• Worked on FOCUS (BORIS BILLING) application to insert new records of patients and Physicians details.
• Creation and Execution of test life cycles for Link testing and End-End testing. Supported the UAT testers for executing the lifecycles
• Manually executed and written test cases for Confidential Application Components.
• Coordinate with business users to understand requirements in order to extract test data for test life cycles.
• Worked on SEIBEL SERVICE 8.1 (Subscription) system to validate the inserted records from Publication system.
• Drive, Schedule & coordinate defect resolution (DRB) / Triage meeting project deliverable teams.
• Conducted and Involved in functional Demos for the benefit of End users.
• Logged and reported the defects to the build team using Mercury/HP ALM (QC) / Star Point/JIRA.

Environment: JAVACAPS 6.2, Seibel service 8.1, PL/SQL Editor, Microsoft SQL Server 2008, UNIX, Java, SOA, HP ALM (QC) 11.00. TOAD 9.5 (Schema browser, SQL editor), SQL, PL/SQL, MS-Visio, MS-Office, MS-Project, MS-Excel, FileZilla 3.5, SOAPUI 3.0.1.

Confidential, West Chester, PA

QA Analyst (System Integration Tester)

Responsibilities:

• Identified the mission critical business process in the application and analyzed Business Requirements, Functional Specification documents to get a better understanding of the system on both technical and business perspectives.
• Attended requirements gathering meetings analyzed the requirements, and interacted with the business analysts and the developers to understand the business requirements for testing.
• Good experience in Order Management.
• Provisioning and Activation information from Confidential to the external Confidential related to changes in the customer’s orders
• Submitting Data Request for DDP and CSG billers
• Test preparation - Test case development and validation
• Validate the test data received from DM team in SOAP UI, Comtrac and ACSR applications.
• Build test execution suite
• Vast testing experience in a Mainframe environment
• Validated the user billing transactions in AS400 system.
• Extensively involved in Regression, Integration, UAT, and System testing for the builds.
• Used HP Quality Center for Functional & Regression testing for the complete Test management activities
• Test Execution with positive and negative scenarios
• Defect management using HP Quality Center.
• Defect triage and root cause analysis.

Environment: Mainframe emulator,.Net, Quality Center 10, Korn Shell/Bash shell, Confidential, Amdocs Biller, CSG Biller, UNIX, MS Project, Visio, Power Point, DB2, MS Office, Power Builder, VersionOne.

Confidential

QA Analyst

Responsibilities:

• Create Functional and Performance test plans, scripts and executes performance test scenarios.
• Write, execute and maintain test cases for functional requirements in HP Quality Center.
• Perform all aspects of verification, including functional, regression, and system testing.
• Identify, isolate, report and track defects in the defect tracking tool (HP Quality Center).
• Develop and maintain scalable, reusable performance test scripts using HP LoadRunner.
• Simulate up to thousands of concurrent users for load scenarios to determine response times and bottlenecks. Monitor resources and collect metrics during the tests in order to determine the impact of load/stress testing on the infrastructure.
• Effectively tested the performance of the system to measure the performance of virtual users or transactions is applied to the system
• Performed a Deep Dive Testing Assessment of Performance Testing and gave recommendations based upon customer’s project test requirements.
• Develops code that reuses subroutines or objects, is well structured, includes sufficient comments, and is easy to maintain. Writes programs, ad hoc queries, and reports. Elevates code into the development, test and production environments on schedule.
• Provides follow up Production support. Performs unit, integration and system testing, Performance testing as required.
• Detected bottlenecks and communicated with the developers to optimizing the code.

Environment: Load Runner9.5, Web (HTTP/HTML) Protocol, windowsXP, HP Quality Center.

Confidential

QA Analyst (Module Lead)

Responsibilities:

• Handled role as Functional and Performance Module Lead
• Involved in all the phases from project kickoff to release sign offs.
• Involved in all the requirement gathering discussions and gathered required Functional Requirements and NFRs.
• Participated in scope identification calls.
• Created positive and negative test scenarios for functional testing
• Write, execute and maintain test cases for functional requirements in HP Quality Center.
• Perform all aspects of verification, including functional, regression, and system testing.
• Identify, isolate, report and track defects in the defect tracking tool (HP Quality Center).
• Prepared Traversal flows and design the work load model based on production metrics.
• Test data preparation
• Created various scenarios which include, load test, peak volume test, endurance and scalability.
• Designed test scripts using VU Gen.
• Monitored tests for response times and server utilization using PC Wily Introscope.
• Monitored all important counters like CPU, Memory, Garbage Collection, Threads, and Connections etc.
• Conducting all the functional, Load and long run Tests
• Defect tracking and management using QC. Modified scripts and passed dynamic values using Parameterization and correlation.
• Enhanced Virtual user scripts by Parameterization, Transaction points, Rendezvous points and various Load runner web functions and C functions and user defined functions as per the business work flow.
• Developed Test Scenarios and performed the test runs using the Controller.
• Using the Load Runner Analysis result graphs and online monitoring over firewalls, analyzed more bottlenecks and memory leakages.
• Resolved more performance related issues using Load Runner.

Environment: Load Runner9.5, Web (HTTP/HTML) Protocol, windows, HP Quality Center.

Confidential

QA Analyst (Module Lead)

Responsibilities:

• Handled role as Functional and Performance module Lead
• Reviewed and analyzed all the Functional Requirements Specifications, High Level Design, Detail Level design and Business Functional Specification document to develop test plans and test cases.
• Used Agile/scrums to build the project
• Extensively involved in Regression, Integration, UAT, System testing and Performance testing for the builds.
• Used HP Quality Center for Functional & Regression testing and for the complete Test management activities
• Involved in all the phases from project kickoff to release sign offs.
• Involved in all the requirement gathering discussions and gathered required Functional Requirements and NFRs.
• Participated in scope identification calls.
• Prepared Test cases, Traversal flows and design the work load model based on production metrics.
• Created positive and negative test scenarios for functional testing
• Test data preparation
• Created various scenarios which include, load test, peak volume test, endurance and scalability.
• Designed test scripts using VU Gen.
• Monitored tests for response times and server utilization using PC Wily Introscope.
• Monitored all important counters like CPU, Memory, Garbage Collection, Threads, and Connections etc.
• Conducting all the functional, Load and long run Tests
• Defect tracking and management using QC. Modified scripts and passed dynamic values using Parameterization and correlation.
• Enhanced Virtual user scripts by Parameterization, Transaction points, Rendezvous points and various Load runner web functions and C functions and user defined functions as per the business work flow.
• Developed Test Scenarios and performed the test runs using the Controller.
• Using the Load Runner Analysis result graphs and online monitoring over firewalls, analyzed more bottlenecks and memory leakages.
• Resolved more performance related issues using Load Runner.
• Various System bottlenecks like CPU utilization, Memory Utilization were found and analyzed.
• Monitored different Graphs like Transaction Response time and Analyzed Server performance Status, Hits per Second, Throughput, and Windows Resources and Database Server Resources etc.
• The Scenario Execution, Performance Summary, Failed Transaction Reports were generated and analyzed.
• Worked closely with Developers and System Engineers to nail down the technical problems.

Environment: s: LoadRunner 9.0,Performance center,Wily Introscope for moniitoring,Webservices,Java,Junit,Jmeter,Oracle,Websphere,QualityCenter,AdobeFlex,BEAWeblogic,SharePoint, Windows XP.