SUMMARY:

• Nearly 7 years hands on experience in Manual and Automation Software Testing.
• Nearly 3 years of Automation Experience on Selenium by using Java (OOPS).
• Implemented Page Objects Model, Data Driven, Hybrid automation frameworks using Selenium Web Driver, JAVA and TestNG.
• Spent significant amount of time working on Confidential Enabler Billing System and have deep understanding and experience of the various Order Workflow related business domain knowledge as well as Business Support Systems (BSS).
• Possess excellent interpersonal, written & oral communication, coordination, and analytical skills (judgment and decision making )with demonstrated abilities in customer relationship management.
• Expertise in understanding the Software Architecture and Life Cycle of in depth.
• Proficiency in Analyzing and Understanding Business Requirements, Functional & Non - functional Requirements, and Technical Specifications
• Ability to Design and implement Test strategy, Test Plans, Test Scenarios against valid requirements and Test Cases that can be used for system and regression testing.
• Expertise in Software Testing Modules - Waterfall and Agile.
• Good understanding of software methodologies (STLC, SDLC)
• Effective Project Management, Client Interaction, Reporting skills.
• Good experience in end-to-end white box and black box testing.
• Expertise in Defect logging, tracking, and reporting.
• Excellent troubleshooting/problem solving /Debugging skills, SME in root cause analysis, Triaging production issues to closure.
• Good Confidential Multi-tasking and working well under tight deadlines with High Efficiency.
• Performs equally well in independent and team-based environments, committed for 100% delivery of assigned projects.
• Expertise in UNIX and Linux.
• Expertise in Oracle, SQL Server and DB2.
• Initiative to help the team and focus project deadlines and deliverables.
• Continually seeks opportunities to increase customer satisfaction and deepen client relationships.
• Having good knowledge in shell scripting.

SKILL:

Testing: Manual and UI Automation Testing, System Testing (Functional, Regression, Sanity, Smoke, Stress, Exploratory, Installation, Ad - hoc, System Interface,) GUI based Testing, UAT testing, E2E Testing. Vertex,cosmetic testing, Agile SCRUM, backend and front end, white box and black box

Tools: & Test Automation: HP ALM (Version 10.0, 11.1 & 12.2), JIRA, TOAD, Bugzilla, Web-trax, I-Track, Microsoft Office, TFS, Splunk, SOAP UI, GIT, AMC, DB-extract, Tiger-Tool, Confidential, Selenium(IDE, Selenium Web Driver, TestNG, JAVA), GIT, XML, Microsoft Visual Studio, Apache POI API

Billing Cots Product: Confidential Convergent Charging and Billing - 7.5 and 9.1

Database: Oracle 9i, 10g, 11g and DB2

Application: Confidential Enabler & Ensemble, AS-400, Web-logic Application Server 11g, Web Server, Tomcat, Tuxedo, Bank Easy

Operating System: Windows98/07/2000/XP, Unix, Linux

BSS Modules: CRM Clarify, OMS, Mediation, Enabler Transaction Broker, Enabler A&F, Enabler Rating, Enabler PC, Enabler Invoicing, Bill Formatter and Enabler Account receivable.

WORK EXPERIENCE:

Confidential

Quality Assurance SME

Responsibilities:

• Work with Tables, Mapping and Data scrubs team to validate the Confidential Billing system configuration.
• As a QA team I am responsible for writing test plan, test cases and execute test cases and also using test cases to execute and track the defects using HP ALM.
• Entering Defects and review with Test team before sending out to Developers/Mapping team and also attend daily defect status calls to track all the existing and new defects.
• Conduct Regression testing after the defects fixed and also test surrounding areas of fixed defect.
• Analyze existing system to create test cases for Business Simplification process Enhancements and for Regression testing.
• Responsible for to test conversion existing Subscriber Services, Bundles, Packages, Rates, Promotions, Discounts, Rewards, Taxes and Statement Presentation after billing cycle run complete and also Day 1 Services, Bundles, Packages, Promotions, Discounts, Rewards.
• Confidential statement comparison with Confidential Statement for all the rates, promotions, discounts, rewards and Taxes.
• Resolves test issues and Maintained Subscriber Information Management, Address Maintenance Validation, Order Management, Product Management (Promotions, Discounts, and Rewards) and Services & Equipment Maintenance, Taxes Maintenance by product category by GEO Codes and Tax Districts. Test Customer Billing Cycles and Statement Presentation.
• Confidential J-walk GUI Web Based application Billing system testing.
• Review the Functional and Non-Functional specifications which are to be included in the project/release Notes weekly basis.
• Interface with development, mapping and table maintenance teams. Research leading QA practices, methodology, and technology and determine and utilize automation technology and processes.
• Facilitates complex group meetings and conducts information gathering sessions. Resolves conflicts/issues to escalate as appropriate. Provides expertise, direction, coaching and development in all areas related to testing and QA in order to build the project teams capability.
• Business Simplification process service code rate master and rate matrix price changes and also service type changes premium to Auxiliary setup and also package Id’s calling features (Local, Regional and Long Distance) in the system.
• Usage (Local, Long Distance, Data) Testing according to the Call Plans, and Rates and price plans.
• Developed Test Scripts for functional testing Using HP Quality Center (ALM) Tool.
• Backend Testing Run Queries using SQL and CL Commands WRKQRY, STRSQL, etc., for reviewing the Data from the Tables and also validating Value Mapping Files from Source Data.
• Extract the files from AS/400 host to desktop and load into Toad or Access database to do the comparison data validations.
• Analyze Defect Reports and work closely with Application Developers, Mapping team and Tables team for resolution.
• Testing Production problems and product modifications (CR’s), price changes, campaigns using Clear Quality Application (Change Management System).

Environment: IBM AS/400 iSeries, RPG, CL Commands, DB2, JWalk, MS Access Database, System i Navigator, Windows XP, Windows Server 2008, Microsoft Office, Vertex Comm Tax Q Series, HP Quality Center(ALM).

Confidential

Quality Assurance SME

Responsibilites:

• Expertise on Automation in Selenium - Web Based application - API, MI,CRM, OMS.
• Estimate the automation testing requirements and automation plan with Time Schedules.
• Key player in contributing towards Test strategy for the release and focusing on reducing defect seepage to production.
• Developed the QA automation framework by using Apache POI API (Page Object and Data Driven).
• Identified the test cases which needs to be automate.
• Developed the scripts for identified test cases.
• Integrated the scripts with framework.
• Stabilized all the developed scripts.
• Executed the scripts and send the results to client.
• Executed parallel test cases by using Test NG.
• Keeping track of Hardware and software requirements for the Test Environment.
• Performing regression testing on the builds by using ANT.
• Dividing the Testing Work into sub tasks and assigning them to the team based on their respective skill sets.
• Created a Test Repository and introduced the concept of raising individual clarifications directly with the developers for the convenience of testing team using a tool Issue log manager and updating themselves on a daily basis with the clarifications given.
• Frequent status check with the Team to ensure timely delivery of different milestones.
• Reviewing, Modifying and sending the Status Report consisting of the Bug reports, defect logs, effort estimates and the other deliverables along with the summary of the entire work done on a weekly basis to the PM
• Analyzing, reproducing and reporting the bugs online and keeping a track of them.
• Providing Root cause analysis to Production defects and Issues. Creating the lesson learn and implementing them.
• Work with all the stakeholders (Technical Architects, Solution Designers, interfacing Team owners and Business) to analyse requirements and change requests.
• Ensure timely deliveries and manage compliance to SLAs agreed upon.
• Interface between the customer and delivery teams to ensure expected quality and accuracy of the deliverables.
• Preparing Test Logs and Test Summary Reports during test runs and distributes the status reports to the external stakeholders like the Clients, Customers and Project Teams.
• Handling of testing Issues and Defects which are maintained in HP Quality Centre, WebTrax, I-Track tools.
• Defect reporting, issue resolution, risk and improvements plans and provides updates on technical documentation.
• Based on business requirements, write test case and review them with business for UAT testing.
• Generate bills in UAT environment and deliver to business without any issues.
• UAT Status Reporting to client.

Environment: Java, TestNG, Selenium (WebDriver, IDE, GRID), JavaScript, HTML, SQL, PL SQL, Web server - Apache, Mercury Quality Center and Oracle, Unix/Linux.

Confidential

Senior Software Engineer

Responsibilites:

• Coordinating with Client and gathering all requirements.
• Preliminary discussion of the project with the core team and understanding the business flow.
• Understanding the business requirements and specifications and ensuring tests satisfy business and technical requirement.
• Reviewing & understanding HLD (high Level Design document).
• Preparing test strategy.
• Participating in test plan preparation.
• Preparing test scenarios, test cases (used for module, integration, and system testing- mobileAndroid /IOS and general consumer electronics related)
• Analyzing & Review test cases with in team and with client
• Against different platforms such as UNIX, linux and Window and also preparing the daily status report.
• Extensively involved in testing using Oracle - TOAD 11
• Execution of Test Cases with given time frame, Defect Tracking and Reporting in Quality Center.
• Conducting the risk analysis, defect analysis and reporting defects with the help of Defect Tracking System (Quality Center)
• Troubleshoot the Transaction Broker errors from upstream application (OMS),investigate the XML, fix it and recycle the transaction. Take care of backdating request.
• Work with Business on Bill Quality issue.
• Involved in resource planning, time estimation, scheduling and team management Confidential onshore.
• Communicate effectively with clients to identify Business needs and accordingly in Business delivery on critical testing flows.
• Coordinate with offshore team for Test execution and issue resolution in given time line.
• Continually seeks opportunities to increase customer satisfaction and deepen client relationships
• Providing technical and functional guidance to offshore and onshore team member.
• Provide scripts to fix the known Billing/AR issues Invoice,Taxation,discounting, rating, payments, collections, journaling, credit, credit reversal and many other finantial activities.
• Preparing lesson learnt documents
• Responsible for providing support to end-end testing team of Confidential & Confidential Lightspeed applications.
• Co-ordinating with all Interfaces for Inbound/Outbound files that need to be processed.
• As part of v7.5 to v9.1 migration upgrade,
• Converted data from 7.5 version to 9.1 version by using scripts.
• Usage processing (IPTV,VOIP,DSL).
• Invoicing.
• Enabler Usage Reconciliation.
• Enabler Invoicing Reconciliation.
• Extract Comparison
• Interface testing.
• Performed functional test of new system including testing of new features implemented with ENB 9.1
• Performed functional regression testing activities for ENB 9.1 on available functional environments like QA, SIT

Confidential

Software Engineer

Responsibilities:

• Requirement Analysis - Understanding business requirements/logic for Confidential preparation.
• Knowledge sharing & walk-through - Conduct knowledge sharing sessions/walk-through for the team members on different functional requirements. Give them guidelines on how to proceed with test scenarios & testing.
• Integration and system test cases preparation.
• Reviews & Rework - Review the test cases written by the team and get those corrected as per review comments. Rework on my reviews test cases. Manage review logs.
• Implementation of testing plan on daily basis with task allocation among the team members, tracking their testing progress and reporting.
• Integration and system test cases execution.
• Defect Management in Bugzilla - Logging, tracking and reporting the defects.
• Sanity Testing on production environment for signing off each functionality.
• Writing UAT test cases for end-users.
• Generate and maintain project timesheet to determine task-wise testing efforts.
• Manual Version Control for Test Cases, Review logs etc.
• Mentoring new resources, conducting initial training programs for them.
• Creating presentations, white papers on detailed functionality of some applications.
• Demonstrate new system to end users - After sign off, conducted a live demo to end users on effective usage of the new system.
• Post Production Support - Attending the queries from end users, testing and reporting the defects, retesting the same and updating the users about status. Also needed to help end users for set up required environment.