SUMMARY:

Professional Test Engineer who has worked with Product Development to maintain product stability, quality and dependability while triaging customer problems, reporting and diagnosing results.

EXPERIENCE:

Confidential, Philadelphia/Downingtown, PA

Quality Control Engineer

Responsibilities:

• Performed design, configuration and support on Confidential 's, modems and wireless devices for commercial and residential accounts.
• Provisioned and activated accounts using Confidential and Confidential Billing Systems to simulate real commercial and residential networks and services on live customer systems.
• Pre - tested legacy and XI STBs & Modems on commercial and residential accounts for functionality of interactive guide, DVR, paid on demand and impulse movies and events.
• Configured, integrated and verified cloud based cable networks on all Arris Broadcom gateways with Cisco and Pace client STBs on XI1, XI3 and DTA firmware.
• Automated rack stability, functional and regression testing.
• Independently tested pre-rack Pace Client Hardware for there developers to build XI firmware to be used for Confidential .
• Wrote Test procedures, reports and Selenium/Pythom automated scripts for XID to DTA and DTA to XID conversions, including Interactive Guide Functions, Supported Audio Requirements and Firmware Upgrades
• Set up and documented labs for developing and testing of the Moca network for XID STBs including configuring the XI operation receivers and network servers while updating procedures, specifications and drawings.

Confidential, Newtown, PA

Quality Control Tester

Responsibilities:

• Performed quality control of targeted advertising delivered from the Business Data Management Subsystem to the Advatar Adapter which is delivered to cable and satellite set top boxes for Confidential, Verizon, Cox and EchoStar customers.
• Held total responsibility for QA lab operations by daily coordinating efforts within QA and development for tests that should be performed, writing Request Tickets (RT) to create lab configurations to simulate customer environments and looking into new tools to be used for automation or other improvements in comprehensive testing.
• Completed end to end testing and documentation of the targeted ads played, the view times reported for each ad played and reported watching probably while ad is played.
• Automated simulated user activity on consumer set top boxes using lab based equipment.
• Developed operations to monitor tests in UNIX, Putty, Perl, Selenium/Pythom and Return Channel Servers.
• Reporting discrepancies found during tests, enhancements for product improvement and verifying fixes done on firmware using Bugzilla.
• Created and wrote procedures to perform tests done on site by Confidential, external testing done by Confidential customers and new test procedures for verifying modifications or changes in requirements requested by Confidential and their customers.

Confidential, Downingtown, PA

Integration & Test Engineer

Responsibilities:

• Wrote Test Cases, Test Plans and performed regression tests diagnosing software and hardware in the Digital Access Controller (DAC6000), Keyless Server (KLS2000), Copy Protection Management System (CPMS) and Network Controllers using HP Quality Center to report procedures and note results.
• Found and wrote defect report on already deployed Set-Tops using HP Quality Center forwarding information to Motorola Triage to monitor and analyze repair.
• Troubleshoot and monitored network, configuration and hardware problems on KLS2000, CPMS and NC2000 reporting with JIRA software and working with AVS and support personnel to get optimum performance.
• Documented test reports on the KLS2000 and NC1500 for the Quality Control National Engineering and Technology Organization at Confidential .

Confidential, Horsham, PA

QA Project manager

Responsibilities:

• Wrote of Test Procedures, Test Reports, Bugs while completing regression testing of released downloaded software in the Digital Access Controller and in released software in Headend equipment such as Integrated Receiver Transcoder, RF Out of Band Confidential and DSG modulator Return Path Demodulator for RF and Telco returns, Network Controller and AT&T Broadband in a NAS environment.
• Completed regression testing of released downloaded software in the DCT/DCH/DCX/DTA digital consumer products by manual regression and stress testing with automation using C-sharp, Motoplayer, Motorola Diagnostic Monitor, Selenium/Pythom and Unix based scripts to shorten test times, monitor and record results.
• Wrote “How to” manuals for adding features to increase headend performance and connections to other server based applications many of which still used today.
• Meet weekly for Digital Consumer Terminal, Independent Software Venders, and Change Requests reporting to staff results of what we concluded.
• Maintained, operated and updated a complete Cable Headend for general service operation and server based operations for testing DCT and Advanced Set Top platform and application features
• Coordinated with Application server personnel for the successful communication between Headend to server
• Did special configuration of Motorola’s latest products for presentations to promote new sales