SUMMARY:

• Expert in QA Manual and Automation
• Results Oriented Software Engineering professional with over 9 years of experience and proven record of significant, positive contribution in quality management, Automation, project management, process improvement, and business analysis/evaluation and product - development life cycle methodologies.
• Able to successfully own and lead the testing efforts through all stages of the software development life cycle (SDLC) committed to deliver on time, budget and with quality, meeting or exceeding expectations. Innovative problem solver with strong analytical skills and eye for details.
• Highly collaborative, customer-focused and self-motivated professional with excellent documentation and communication skills. Enjoy mentoring/training new team members.
• Backed by strong credentials including advanced command of various testing suites, agile methodologies and monitoring tools and cross-platform skills in Java, Windows and Linux.

TECHNICAL SKILLS:

Testing / Testing /Other Tools: Quality Center ALM, Mantis, JIRA, QTP, Eclipse, Android Emulator, Dalvik Debug, Monitor Server (DDMS), iPhone Configuration Utility, Test Flight, Rally, WinSCP, SOAPUI, Motion Point for Spanish site, Touch commerce and Agent Console for Chat, Data Mart for Reporting, Order Management Web Application, firebug, firepath, fiddler, SABRE, Perfecto Mobile.

Languages: SQL, HTML, Java

Data Formats: JSON (Format) and Xml

RDBMS /NOSQL: Oracle9i, Oracle10G, MySQL, SQL Server, Cassandra

Operating Systems: Windows (VISTA/XP/2000/NT/98/95), MS-DOS and LINUX.

Browsers: Internet Explorer, Firefox, chrome, Safari, mobile simulators

MS-Suite: MS-Word, MS PowerPoint and MS Excel.

SKILLS SUMMARY:

• SQA Testing &
• Methodologies
• Test Plans, Cases & Processes
• Functional Requirements
• Scripting & Documentation
• Defect/Bug Tracking
• Test Strategies & Coverage
• Regression & Negative Testing
• UI & Compatibility Testing
• Data Interface & Migration Testing
• Team Management
• Resource Planning
• QA & QC Standards
• Planning and Estimation
• Automation
• Selenium Web Driver
• TestNG
• Selenium IDE
• Java
• XPath, CSS Selector
• Browser Plug - ins

PROFESSIONAL EXPERIENCE:

Confidential, Bothell, WA

QA Lead

Responsibilities:

• Responsible for test deliverables including test strategy, test cases / test scripts, test data, test execution, test results, quality sign off and release communications to the core team and broader leadership team.
• Responsible for test deliverables including test plans, test strategy, test cases / test scripts, test data, test execution, test results, quality sign off and release communications to the core engineering team and broader leadership team.
• Created and maintained step by step environment setup guide that made it easier for other team members to follow through and understand the system and its dependencies.
• Created /Modified / Maintained automation scripts using Selenium Web Driver Java API for regression suites.
• Provided QA tasks and effort estimations for efficient project planning and resource planning.
• Planned and performed accessibility, localization, security, privacy and web performance.
• Involved in Coordinating the Offshore/Onshore team with respect to QA activities and was good in maintaining relationships.
• Leveraged developer background to communicate effectively with development team, quickly gaining their respect and becoming a valued, "go-to" team member.
• Coordinated with Operations team to plan, schedule and conduct deployments on various environments thus increasing time-to-PROD efficiency.
• Coordinated User Acceptance Test (UAT) with Business owners.
• Delivered timely and thorough reports of product status and QA metrics to the management that help determine product quality and release readiness.
• Mentored new team members onsite and offshore helping them understand the different applications and environments in Staffing space and vendor team to take over the applications for maintenance.
• Order Management web application for end to end testing.

Confidential, Tacoma, WA

QA Lead

Responsibilities:

• Plan, execute and finalize projects within constraints such as time and scope restrictions while acquiring resources and coordinating efforts of team members in order to the successful project according to the plans and agreements.
• Identify, communicate, and resolve project risks and issues. Develop risk mitigation plan as a contingency, and effectively communicate those goals.
• Effectively communicate of project statuses to stakeholders in a timely manner.
• Mentor, train and motivate team members, while influencing a positive action to be taken from the team in conjunction with accountability for assigned tasks. Responsibilities included but not limited to product testing plans and assignment.
• Resource acquisitions and scheduling to cover all aspects of project, ranging from test development to test execution.
• Created and executed software test plans, cases and scripts to uncover, identify and document software problems and their causes. Led QA testing that:
• Pinpointed previously undiscovered flaw in alaskaair.com desktop site, resulting in commendation from the business.
• Identified the root cause of iOS upgrade issues, leading to quick fix on the issues.
• Conducted formal and informal product design reviews throughout the software development lifecycle to provide input on functional requirements, product designs, schedules and potential issues.
• Leveraged developer background to communicate effectively with software design team, quickly gaining their respect and becoming a valued, “go-to” team member on challenging test cases.

Confidential, Woonsocket, RI

QA Tester

Responsibilities:

• Worked on company’s comprehensive database of documented test defects and procedures to enable accurate replication and ensure compliance with standards. Accelerated average QA testing turnaround time by 25% or more, allowing company to accept more testing projects without increasing staff.
• Responsible for writing Test plan, building Test sets and prepared test data.
• Documented software defects using bug tracking system and reported defects involving program functionality, output, online screen and content to software developers.
• Delivered thorough QA testing reports that determined product quality and release readiness.

Confidential

QA Tester

Responsibilities:

• Documented detailed test cases that described the steps needed and the expected results.
• Executed test cases to check the quality of the product as per the requirements.
• Manual testing of each module and fixing the bugs.
• Performed Black Box testing.
• Involved in formulating test scenarios, documenting the system test plan and documenting test results.
• Maintained user list and gave regular updates to the QA Manager.

Confidential

QA Tester

Responsibilities:

• Involved in manual testing for the GUI and Functionality of the application.
• Responsible for writing Test plan, building Test sets and prepared test data using MS Word and MS Excel.
• Executed Test sets and reported defects.
• Interacted with the developers regarding the bugs and after rectification from developers, Regression Testing was performed.
• Performed Functional testing and User Acceptance Testing and System Testing.
• Extensively used SQL Server by executing SQL queries to perform backend testing.