SUMMARY:

• 9 Plus years of diverse experience in the field of Information technology with emphasis on Software Quality Assurance.
• Background includes concepts, Requirements, Analysis, Testing and maintenance of complete Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) projects.
• Experienced in testing of Web - based applications and Client/Server applications, Retail, Financial Applications, HR applications, and conducted both Manual and automated testing
• Strong business and system Requirement analysis.
• Expertise in analyzing user requirements, Functional and technical specifications.
• Experienced in testing Stand-Alone, Client-Server and Web-Based Application.
• Extensive experience in all testing methods including Manual, Automated testing using the Mercury tools Win Runner, Test Director, QTP, IBM Rational Clear Case, Clear Quest etc
• Specialized in extensive usage of the tools like HP Quality Center from Requirements gathering till defects reporting.
• Experienced in designing Test plans, Test cases, Test Scripts and RTM.
• Familiar with every technique applicable to the identification of anomalies (defects) with regard to software testing evolutions. Such techniques include Unit, Boundary, Performance, Load balancing, Installation, System, Security, Functionality (Black Box), Interface, Integration, Maintenance, Regression and User-Acceptance, Exploratory, System Testing, End-to End Testing, Batch Testing, Ad-hoc Testing.
• Experience as an independent Functional QA team lead working collaboratively with testers, designers, developers and other team members in managing complex projects and in the overall enhancement of software product quality.
• Extensive knowledge on all phases of Software Testing Life Cycle (STLC) and Defect Life Cycle.
• Experience in handling Onsite-Offshore model projects.
• Involved in the preparation of Business Process Test cases after analyzing the application and the usage of the application in the real-time to ensure that chances of the application failure in the real-time is avoided.
• Expertise in Test Director/Quality Center’s all modules in managing the whole testing process.
• Wrote SQL queries for database testing, Familiar with Rapid SQL, and TOAD to access database.
• Familiar with Testing Data Warehousing tools like Business Objects, Crystal Reports and ETL tools Informatica.
• Experience in Banking, Financial, Retail, POS (Point of Sale), HR, E-Commerce, Aviation and Manufacturing environment.

TECHNICAL SKILLS:

Operating systems: UNIX, Windows NT/ 95/98/2000 & XP, XML.

Languages: HTML, DHTML, XML, JAVA Script, VB Script, SQL, PL/SQL, TSL, JCL, COBOL, CICS, C#.

Database: Oracle9i/10g, SQL Server 7.0, Sybase, DB2, MS Access, Foxpro.

Testing Tools: Mercury Test Director8.0, Quality Center (10.0), SPIRA TEST(4.0), TFS, Load Runner, QTP, Rational Clear Quest, Clear case, JIRA.

Applications: MS Word, Project, Excel, Power Point, IE, and Netscape

Database Tools: DB Visualizer, TOAD

Modeling tools: UML, RUP, Rational Rose, MS Visio, Rational Requisite Pro.

ERPs: SFDC (CRM), SAP (CRM, FICO)

PROFESSIONAL EXPERIENCE:

Confidential, Rochester, MN

Test Analyst

Responsibilities:

• Used extensively MSTFS to understand the requirements, to prepare the Test plan, Test cases, to log the new defects
• Used Sitecore a Content management tool to test the configurations of the applications relating to various product back log items (PBIs) and to retest the defects
• Worked on various PBIs and defects selected from TFS board and developed the Test cases and tested them after working closely with the developers, business analysts, Ontologist etc.,
• Developed Test Plans, Test Cases and executed them in Test, UAT and Production environments
• Responsible for System Test, Functional Testing, Regression Testing, UAT, smoke Testing, exploratory Testing etc. on the Mayo clinic web sites
• Tested various SFDC (CRM) driven Mayo Clinic Forms like US Resident appointment form, International patient appointment form, body donation, contact us, Living donor, General comment form etc., and various reports relating to the patients
• Tested configurations and functionalities relating to SFDC. Worked on various Salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, Opportunities, Quotes, Dashboards, Reports
• Worked closely with the automation team in locating the areas where automation scripts are required
• Used Share point tool extensively to upload, maintain, analyze Requirement documents and Test documents
• Attended the scrum meetings every day to discuss the status / progress of the ongoing testing, functionality issues relating to product back log items, defects with other team members
• Interacting with the Business team to discuss the revenue creating 3rd party ads, google ads on the website and their placement on the site and tested to verify that they are as per requirement
• Tested the web site on the other devices like Androids, IPad, IPhone etc.,

Environment: Windows 7.0, Site core, Microsoft TFS, Agile, Dot Net, SQL, MS office, Share point, SFDC (CRM), Oracle

Senior Test Analyst

Responsibilities:

• Analyze eWIC system and create test cases for the project using HP Quality Center(ALM)
• Reviewed Functional Requirement Specifications and created test cases based on test scenarios drawn from functional requirements eWIC test execution of test scripts from HPQC (ALM) on IBM 4690 system
• Supported Retail certification conducted by the State Agencies.
• Tested all POS (Point of Sale) peripheral functionality in the eWIC benefit program environment.
• Worked on controllers to create, Test various POS scenarios of eWIC benefits (Relating to membership card, Debit/credit/gift card/EBT card etc., various discount coupons like store/Manufacturing coupons etc.,) on IBM 4690 system
• Tested the navigation on the e-commerce site and ensured that users are able to access various sections of the site easily, along with a quick link back to the shopping cart
• Tested the checkout process and key features of the ecommerce site
• Tested the AS400 backend for transaction and payment processing and a Web based front end (Customer Account Management)
• Tested configurations and functionalities relating to SFDC Worked on various Salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, Opportunities, Quotes, Dashboards, Reports
• Tested Salesforce.com CRM configuration, customization changes and integration with backend databases to make sure they meet user stories
• Tested page layouts, search layouts to organize fields, custom links, related lists and other components on record detail pages and edit pages
• Tested workflow rules and related tasks, time triggered tasks, email alerts, field updates to implement business logic
• Tested Email templates, approval processes, approval page layouts and defined approval actions on them to automate the processes
• Familiar with extracting the data from Salesforce.com application into the external databases (Oracle) for generating data reports
• Tested SFDC reports like Tabula reports, Summary Reports, Matrix Reports, Joined Reports as per the functional requirements document specifications and verified that data captured by reports are accurate
• Tested e-commerce site Customer login & registration features and the flexibility to quick check out without entering billing and payment details again on return back to the site
• Reported defects using JIRA and interacted with the development team to resolve any defects/issue
• Responsible for System testing, Regression Testing, Adhoc testing, Functionality testing and UAT Testing etc.,
• Prepared status summary reports with details of executed, passed and failed test cases
• Developed SQL Queries on RDBMS Oracle to test the correctness of data.
• Worked closely with the test automation team to recognize the areas where automation scripts are required
• Worked extensively on the Defects entered in the JIRA

Environment: Windows XP, 7.0, IBM 4690, Oracle11, SQL, TOAD, RTM, JIRA, ecommerce, MS Office, SFDC, HP Quality Center(ALM), QTP, Agile

Senior Test Analyst

Responsibilities:

• Analyzing the BRS (Business Requirement spec) and FRS (Functional Requirement spec) for preparing and documenting the Test plan, Test strategy, Test cases and executing the test cases for both Manual and automation testing
• Extensively Worked with Business Analysts, developers while reviewing the Business Requirement Documents, to understand the functionality of the application and when there are enhancements in the applications
• Developed & tested various scenarios relating to customer information using HP QC 11.0
• Tested various UI links relating to PGE Web and Portal sites
• Worked on Salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, Opportunities, Quotes, Dashboards, Reports
• Tested various Custom Objects, Tabs, Entity-Relationship data model, validation rules, Components
• Worked with Sales force.com Reports, Dashboards and deployed several Reports using salesforce.com platform
• Responsible for execution of System, Regression, Functional, UAT, Integration Testing, E2E Testing for Sales Force.com etc.,
• Tested workflow rules and related tasks, time triggered tasks, email alerts, field updates to implement business logic
• Extensively tested Functionality of the Web Based applications, and UI Screens.
• Developed Test cases in HP QC (ALM) based on the Functional and Business requirements documents
• Responsible for conducting System& Integration testing, Regression Testing, UAT, exploratory testing, smoke testing, back end testing etc.
• Create and execute test scripts, cases, and scenarios that will determine optimal system performance according to specifications
• Reported defects using IBM Clear quest and interacted with the development team to resolve any Defects/issue
• Handled Defect life cycle process independently and handled issues by interacting closely with Business Analysts, Developers, Performance Testers, end users and other members of the Team
• Worked closely with the Test Automation team in the Test Frame work using Selenium
• Performed data integrity and data validation by writing SQL queries in TOAD for RDBMS Oracle

Environment: Windows XP/7.0, SQL, TOAD, RTM, Selenium, Clear Quest, Req. pro, MS Office, HP Quality Center 11.0(ALM), selenium, Sales Force.com, Share Point

Senior UAT Analyst (SFREO Tax Project)

Responsibilities:

• Develop and maintain test plans, manual and automated test scripts for user interface, functionality, system and ad-hoc testing
• Executed regression tests, functional tests and data tests
• Ensure that testing activities will allow applications to meet business requirements and systems goals, fulfill end-user requirements, and identify and resolve systems issues
• Create and execute test scripts, cases, and scenarios that will determine optimal system performance according to specifications
• Analyze formal test results in order to discover and resolve defects, bugs, errors, configuration issues
• Created and executed SQL scripts for test data creation and maintenance
• Involved in Performing Backend Testing, System testing, Exploratory Testing, Regression Testing, Integration Testing, Functional Testing, UAT Testing.
• Worked closely with Technical Team, business team to support, plan, and coordinate various test phases during the project.

Environment: Oracle 10g, Requisite Pro, TOAD, SQL, VB Script, MS Office, Quality Center (9.0), Rational Clear Quest, AGILE, UNIX, Windows, Crystal Reports, Business objects.

QA Lead /Business Analysis

Responsibilities:

• Responsible for analyzing business, functional and IT requirement documents and prepare complete Test Plans including system and integration test plan, QA project plans and resource planning and allocation.
• Created test conditions/scenarios from the requirements and detailed test cases that would completely test the quality and reliability of the quarterly releases.
• Tested the Functionality of the SAP FICO Modules AR, AP,GL etc.,
• Comprehensively Administered the Functional, Integration, Regression, Component And UAT.
• Incident reporting in case of issues during execution and logging defects in Rational Clear Quest
• Creation of Change Requests for the major functionality enhancement suggestions.
• Extensively worked on SQLs to perform Back End Testing on Oracle with the help of TOAD.
• Testing carried out in Data warehousing Environment and Tested BO Reports & Crystal Reports

Environment: Windows 2000/NT/XP, XML,UNIX, Oracle 10g, VB, SQL, TOAD, RTM, SAP, MS Excel, MS Access,DB2, QTP, Clear Quest, Requisite pro

Senior Tester (UAT & System)

Responsibilities:

• Worked extensively MBS (Mortgage Based Securities), Whole Loans, GFEE, Securities.
• Test effort estimation, Test Plan, Regression testing, opening, testing and closing the tickets, preparing High Level Documentation and Use cases.
• Involved in Performing Backend Testing, System testing, Exploratory Testing, Regression Testing, Integration Testing, Functional Testing, UAT.
• Worked closely with the developers, Business Analysts etc in the Defect Life Cycle Using Clear Quest.
• Requirements Analysis, Verification and Validation, Test Suite Development, Exploratory test execution,
• Scripted test execution and knowledge sharing
• Written SQLs with help of TOAD to Perform the Back End Testing on Oracle

Environment: Oracle 10g, DB2,Rational Requisite Pro, Rapid SQL 7.3.3, Quality Center, SAP FICO Modules AR, AP, GL, Clear Quest, Toad, Windows 2000, Java, SQL, Crystal Reports, Business objects.