SUMMARY:

• Over 6+ years of experience in the field of IT with focus on Quality Assurance and Testing of web - based, client-server and Mainframes (TSYS) Applications testing.
• Good understanding of full Software Development & Testing Life Cycle - Analysis, testing, implementation, development and documentation in various projects
• Expertise in testing GUI Objects, UAT Testing, Functionality and System testing including Integration, Backend and Regression Testing of Client/Server multi-tier, Data Validation testing and web based applications.
• Well versed in preparing Test Plan, Test Scenarios and Test Scripts for Manual testing based on the User Requirements Document (URS) and System Requirements Specification documents (SRS) for the Functional testing.
• Excellent communication and analytical skills, highly motivated, has ability to work independently and as a part of the team, possess good organization skills.
• Excellent abilities in the development and maintenance of manual test scripts, analysing and reporting bugs using HP Quality Centre/ ALM and interacting with development team in fixing the issues and reaching quick efficient resolutions to existing issues
• Result oriented team member; work collaboratively with the team members to achieve common goals.
• Good coordination with project development, implementation teams, customer delivery managers and user community.

TECHNICAL SKILLS:

Operating System: Windows, UNIX 2.6/2.8

Languages: C, C++, Java, SQL*Plus, PL/SQL

RDBMS & GUI: ORACLE 8i/9i, VB6.0

OLAP & DW Tools: Business Objects & Cognos

Test Management Tools: MQC 8.0/7.0, HP QC 9.0/9.2/10.0, ALM, QTP

Web Technologies: HTML, JavaScript, VBScript, ASP

Testing Methodologies: SDLC, Testing Life Cycle

PROFESSIONAL EXPERIENCE:

Confidential, Newark, DE

QA Analyst

Responsibilities:

• Used ALM as a test management tool for maintaining and executing test cases and also used to Report Defects and Track the Defects.
• Knowledge in creating New adds through CS Web.
• Performed testing on disclosure letter types - Rate, Reopen, AMF (Annual Monthly Fee), QA (Quarterly Agreements), Instant Agreements, SCRA, Renewals.
• Performed testing on card mailers and Agreements through different channels.
• Performed Benefit kit testing on different channels.
• Creating of Test Accounts and Data Conditioning of Accounts through Dmart and in TSYS based on the Status codes, Reason codes, Current Balance and Transactions.
• Knowledgeable in the usage of DMART (Data Mining Reservation Tool)
• Extensively used TSYS Green Screens (IAGI, ICAL, RCRD, MALA, MAGI, MCGI,
• IRSS, IATD, IFBO, RCRD, MATO, MAMO etc.) to perform day-to-day Job functions.
• Performed testing on Card mailers, Debit Mailers and Agreements through different channels.
• Knowledgeable in the usage of POE (Product Offering Engine)
• Well versed with the identification of campaigns from POE for various groupCodes.

Environment: ALM 12.20, TSYS Mainframe, MS Excel, MS word, Windows

QA Analyst

Responsibilities:

• Reviewed the system specifications document and developed test plan using Quality Centre.
• Developed the Test Plans, Test Scenarios, Test Scripts and Defect Reports for various modules of the application.
• Design of Test Cases based on the requirements/Use cases.
• Used Mercury Quality Centre as repository for all the testing efforts, defect reporting, defect tracking.
• Facilitated the Test case walkthrough and Test evidence walkthrough to the Project Test Leads before and after Execution respectively.
• Performed SYS Testing, Regression, Functionality and Integration Testing on all modules as needed and Coordinated User Acceptance Testing with internal business units
• Loaded the test evidences in the share point and shared the links with the UAT team and helped them in the test data preparation for the UAT testing.
• Created/generated status, progress reports on the test cases using QC/Excel and responsible for sending out the defect report from the ALM and Updating the with the defects status including developer and UAT team comments.
• Wrote SQL queries to access the data from the database tables for validation and crosscheck the results and also used for Regression Testing.

Environment: HP QC/ALM, Windows, Java, J2EE, UNIX, Oracle.

QA Analyst

Responsibilities:

• Reviewed the system specifications document and developed test plan in Quality Centre
• Developed the Test Plans, Test Cases and Defect Reports for various modules of the application.
• Validating in TSYS on different Green screens after the application is approved and the account is generated.
• Involved in running some of the batch files on UNIX box.
• Logged and Traced defects using Quality Centre.
• Involved in System Testing, UAT (User Acceptance Testing) and Regression Testing.
• Worked with different Interface systems supporting the application and performed End-to-End integration testing.
• Wrote SQL queries to access the data from the database tables and crosscheck the results, and also been used for Regression Testing.
• Responsible for weekly meetings to show progress and future testing efforts.
• Walkthroughs and formal meetings with developers and other team members.

Environment: Quality Center, Oracle, UNIX, HTML, Java, Java Script, XML, IIS 4.0, Windows, Mainframes (TSYS)

Quality Analyst

Responsibilities:

• Involved in writing Test plan based on Business Requirement Documents and System Requirements Specifications.
• Extensively used Test Director for writing Test cases.
• Execution of Test cases manually and using Test Director/Quality Centre
• Performed positive and negative testing of the application for identification of bugs after fixing of errors in each subsequent build during the process of development.
• Reporting the defects through Defect Management using Test Director/ Quality Centre
• Participated in bugs and enhancement review meetings.
• Used SQL to retrieve data for database testing.
• Assigning bugs and enhancement request follow up to the developer’s team.
• Conducted multi-platform testing on Windows NT, UNIX (AIX, Sun Solaris) and Multi browser testing, documented test cases, test results, test procedure and reported to the client.
• Performed UAT testing and analyse the test results

Environment: Java, HTML, Java Script, Test Director, Oracle, MS Office, Windows

QA Tester

Responsibilities:

• Used Mercury Quality Centre as repository for all the testing efforts, defect reporting, defect tracking.
• Performed UAT Testing, regression, Functionality and Integration Testing on all modules as needed and Coordinated User Acceptance Testing with internal business units
• Created/generated status, progress reports on the test cases using QC/Excel.
• Wrote SQL queries to access the data from the database tables and crosscheck the results and also been used for Regression Testing
• Created Test Accounts and Data Conditioning of Accounts on mainframe 3270 based on the Status codes, Reason codes, Current Balance, Transactions and Statements.
• Worked on Different Green Screens such as Card Holder Information, Card Holder Maintenance, Bank Systems and Plastic Special Issue
• Performed validation for English and Spanish Disclosure messages with the Legal Documents.
• Conducted walkthroughs and formal meetings with developers and other team members.

Environment: MQC 8.0, Mainframes (3270), Windows XP, Java, UNIX, Oracle.