SUMMARY:

• Working as Senior Tester with 10 plus years of Quality Assurance (QA) and Performance Testing experience in the domains of Mortgage, Banking, Trading and Risk Management (TRM), Healthcare, Billing and Telecom.
• Worked on projects for leading international clients like Confidential, Confidential, Confidential Financial Group, Confidential, Confidential (UK) and Confidential .
• ISTQB certified with proficiency in Software Quality Assurance and Quality Control.
• In - depth understanding of Software Development Life-Cycle (SDLC) concepts and processes
• Excellent knowledge of Quality Assurance Processes and Software Testing Life Cycle (STLC).
• Significant experience of Agile Methodology (SCRUM model) as well as Waterfall Methodology.
• Software testing experience involving complex Client/Server and Web based applications.
• Expertise in Performance/Load/Stress and other non-functional Testing using Load runner with detailed analysis and meaningful reporting
• Experience of creating Performance Test Strategy & Planning documents for the project
• Experience in analyzing functional requirements and translate them to functional test cases and performance test scripts.
• Extensive working experience in testing methods like Functional, Performance, Regression, Integration, System, Security, Usability, Database, Smoke/Sanity, Confidential and User Acceptance Testing (UAT).
• Experience in developing detailed performance test plan and test cases, testing in multiple operating systems such as Windows, UNIX, and Linux.
• Good working experience of Fidelity Systematics Mainframe(both IM and ST applications)
• Knowledge of Automation testing using Quick Test Professional (QTP) and Unified Testing Framework.
• Extensively used testing tools like HP Application Lifecycle Management (ALM), Load Runner, JIRA, Rally, Quick Test Professional (QTP), Rational Clear Quest, Parasoft SOA Test, SOAP UI, Confidential Mainframe
• Experience of effectively leading and coordinating User Acceptance Testing (UAT)
• Experience of web services testing using Parasoft SOATest and SOAP UI
• Good at coordination between cross-organizational resources/teams/people to drive results, resourceful and good at maintaining relationship with all stakeholders of the project
• Significant experience in team management, issue resolution, client communication and reporting

PROFESSIONAL EXPERIENCE:

Confidential, Washington DC

Performance Tester

Tools: Load Runner 12.01, Microsoft Visual Studio Team Foundation Server 2013, Microsoft Dynamics GP(Great Plains), Sharepoint, SQL Server.

Responsibilities:

• Participated efficiently in requirement walk-through and brainstorming meetings
• Collaborate with Project Managers, business partners, and developers to define and create performance test objectives, test environments, and test data requirements for performance test plan.
• Performing load test using LoadRunner script by configuring Load Controller and Load Generator.
• Using LoadRunner Analysis tool, generating comprehensive analysis report and identify the bottlenecks in the application performance, conduct statistical analysis and provide recommendations to improve the performance.
• Monitored CPU, Memory, Network, and Physical disk and generate an additional report while system was under test to validate LoadRunner report.
• Performed Early Performance Testing on API layer i.e. Web HTTP/HTML, Web 2.0 to detect performance issues early in the project
• Participates in reviewing requirements, planning, design, development and documenting of data solutions.
• Works with MIS and application developers regarding database administration, monitoring, performance, and SQL Server health and availability.
• Manage and coordinate all system integration projects between clients and vendor platforms for billing, rating and routing modules.
• Communication with different groups (Business, Development, Infrastructure, Vendor groups) to coordinate successful completion of project activities
• Training of new and existing team members for different integrated applications and quality assurance processes and tools

Confidential, Mclean, VA

Senior Performance Tester

Tools: HP Application Lifecycle Management (ALM), Confidential Rational DOORs, Version One, Rapid SQL, Load Runner v12.01, SQL server, Vendor applications, SharePoint, UNIX.

Responsibilities:

• Actively involved in walk-through meetings wherein all the functional and non functional requirements related to the project were discussed.
• Performance Test planning, Test execution plan, coordination, issue resolution and risk mitigation
• Worked on Mainframe for performance testing in Collateral Valuation Disposition Pricing (CVDP)
• Current production metrics, New release impact assessment, Capacity Assessment and additional resource requirements, Performance Hot Spot and Initial Risk Analysis
• Provided performance capacity assessment and deployment risks using Key Performance Indicator attributes i.e. capacity, performance, scalability, availability, reliability etc
• Designed and created Performance testing environment by installing Load Runner components such as Load Generators and controllers.
• Identified server scalability upgrades i.e. additional CPU and memory for processing new claim volume requirements for Diamond claims and ODS Reporting servers
• Conducted peak performance and SLA compliance testing using various APIs i.e. Web HTTP/HTML, Web 2.0 to determine max users supported per server. Highlighted excessive number of servers required to meet the throughput requirements.
• Identified requirements gap with 300tps throughput specification by gathering supporting data from production traffic
• Developed SQL scripts to validate the databases tables and reports data for backend database testing.
• Provided QA leadership including team coordination, estimation and test schedule planning, Quality Assurance and status reporting (daily and weekly status of execution and defects logged)

Confidential, Mount Laurel, New Jersey

Performance Tester/Test Lead

Tools: Quality Center, Load Runner v11.52, QTP v11.x, Confidential Mainframe TN3270, Fidelity Systematics, SQL server, Compass Admin, Vendor applications, SharePoint, Parasoft SOA Test, SOAP UI, Rational Clear Quest

Responsibilities:

• Gathered Performance testing requirements like mission critical transactions, number of transactions per second, Test environment size compare to Production, Load Balancer etc. from various Online Channel teams.
• Prepared Performance Test Plan and Approach, test schedules and test estimates
• Designed and created Performance testing environment by installing Load Runner components such as Load Generators and controllers.
• Evaluated the performance under average load to peak load and it's adherence to Confidential and Confidential
• Executed Stress Test and Endurance Test to analyze the performance degradation under higher loads and extended duration.
• Monitored and validated key performance indicators of servers like throughput, resource utilization, memory utilization, processor utilization and meaningful reporting
• Identified performance issues with Web Servers and app servers using LoadRunner analysis using various APIs i.e. Web HTTP/HTML, Web 2.0 and helped clients to improve the performance of their applications to support concurrent traffic.
• Performed Early Performance Testing on API layer i.e. Web HTTP/HTML, Web 2.0 to detect performance issues early in the project
• Conducted performance testing for mainframe batch jobs for data reconciliation, day end processes, etc
• Also worked as Functional Tester in some releases and performed Requirement Analysis and reviews, creation of Test Requirements, Test cases creation for System Integration Testing (SIT) and User Acceptance Testing (UAT), Data identification and preparation, Reviews, Test Execution, Defects Management & Reporting
• Extensively used Fidelity Systematics (Mainframe) for accessing IM and ST applications for Confidential validations requiring accounts/customer profile searches to validate customer profile creation/updation as well as account creation/updation in sync with OAO database
• Performed the Web Services Testing using SOA Test
• Performed Identity Management testing under Confidential Diamond Attestation project.
• Defect Tracking, Software Quality Assurance, establishing test standards, Guide line procedures, Test Execution, Documenting, process improvement,and analyzing test results
• Communication with different groups (Business, Development, Infrastructure, Vendor, Direct Channel group, Online Channel group, etc.) to coordinate successful completion of Quality Assurance activities

Confidential, Boston, MA

Test Analyst

Tools: Quality Center, Resultspace 2.0, Rally, Scimitar, SQL server

Responsibilities:

• Coordinated quality assurance/testing for the Confidential engine.
• Perform all QA activities as per Agile Methodology/ Confidential Approach(S|A) using Resultspace 2.0 for document reviews, Iteration planning, tracking, stories creation, etc.
• Requirement Analysis and Requirement reviews, Test Planning, Creation of Test Cases, Data identification and preparation, Reviews, Test Execution, Defects Management & Reporting

Confidential, Boston, MA

Test Analyst

Tools: JIRA, Rally, EVA, Resultspace 3.0

Responsibilities:

• Coordinated quality assurance/testing for the redesign of Confidential application.
• Performed QA activities per Agile Methodology - Iteration/ Confidential Planning, attended backlog grooming sessions, Stories testing
• Requirement Analysis, Test Cases creation & execution, Test Data Setup, Defect Management
• Supported User Acceptance Testing (UAT)in terms of writing test cases, data setup and defect resolution.
• Coordinated the Build and Deployment process

Confidential

Test Analyst

Tools: HP Quality Center (QC), SOAP UI

Responsibilities:

• Coordinated quality assurance/testing for the Retail Internet Banking platform of the integration of Confidential and Commerce Bank.
• Requirement Analysis and Requirement reviews, Test Planning, Creation of Test Cases, Data identification and preparation, Reviews, Test Execution, Defects Management & Reporting
• Received best performer recognition - logged maximum number of defect, executed highest number of test cases, owned maximum number of initiatives.

Confidential

Test Coordinator

Tools: HP Quality Center (QC), Resultspace 2.0, C Programming, SOA, SQL Developer, SVN

Responsibilities:

• Requirement Analysis and Requirement reviews, Test Planning, Creation of Test Cases, Data identification and preparation, Reviews, Test Execution, Defects Management & Reporting, Closeout
• Coordinated User Acceptance Testing (UAT) for large number of actual users of the system from UK Organ Transplant department of Confidential, UK. Presentation and application demonstration to end users from client side
• Provided project management support by helpingin managing issues, defects, and re-planning efforts.

Confidential

Test Analyst/SME

Tools: & Language: Quality Center 9.0, Change Synergy, C Programming, Ensemble & P2K Database, QTP, Ensemble (Amdocs)

Responsibilities:

• Requirement Analysis and Requirement reviews, Test Planning, Test Cases creation, Data identification and preparation, Reviews, Test Execution, Defects Management & Reporting, Closeout activities
• Training to new joinees in the team.
• Automation of Test Cases using QTP
• Conducting test case reviews with Business and Clients
• Provided project management support to project leadership
• Handling the Confidential scenarios, the most complex part of Functional testing
• Nominated as “Process Champion” and conducted training sessions of different QA processes
• Test Management using Quality Center and Defect Management using Synergy Change