PROFESSIONAL SUMMARY:

• Extensive experience on software development teams on many different contract opportunities specializing in all aspects of software testing, design, development, and analysis
• Testing experience includes white, grey and black box; unit, systems, acceptance, integration, interface, UAT, end to end, and regression
• Extensive experience writing design specifications, requirements, business rules, test plans, test cases, test scenarios, use cases, feature description, user stories, and test procedures(scripts) for all phases of the System Development Life Cycle (SDLC) using various structured methodologies, including agile
• Experience with an array of automated test tools including the mercury/HP Rational(IBM), JIRA suites across platforms and languages that include VB, Java, C, C++, C#
• Gather Business Requirements, write business documentation and white papers, conduct, and facilitate presentations, perform requirements analysis
• Perform Test Script execution including first pass, regression, integration, end to end, UAT and product level across platforms, operating systems, and target languages
• Manual test execution and development and execution of automated test suites
• Reporting and tracking of defects and assurance of defect removal
• Performed lead QA function in gathering and analyzing recruitments for a major government mandated change to pharmacy reporting form Medicare plan D for Longs Pharmacy
• Worked for the State of California Children's Welfare Service on a short - term contract responsible for ongoing acceptance testing of the CWS/CMS and other state of California contracts using ITIL v3, ISO 2000, IEEE 829 standards
• Worked as a DBA; created triggers, stored procedures, and shell scripts, Confidential /SQL for an MS SQL Server database and UNIX

TECHNICAL SKILLS:

Technology: Access, ALM, ADABAS, APACHE, AUTOSYS, ASP, C++, C#, Citrix, COBOL, CICS, Crystal Reports, Data Warehouse, DB2, Excel, Easytrieve, File-Aid, ADT, ASAP, Stork, Willow, Radiant, OpTime, Informix, Jasmine, Java, Jmeter, JUNIT, JCL, Loadrunner, Mainframe, Mantis, Mercury API,, scripting, SQL SUN Solaris Teradata, UNIX, LINUX, SOAAP, SOLARIS, .net, Visual Studio, ChangeMan, CICS, CLIST, Endevor, Linux, MS Project, Perl Scripting, Poweradata, B2, XML, AB, PHP, PHPUnit, tortoiseSVN, XAMMP, JETBrains, Selenium

Mainframe: ADABAS, Teradata, DB2, Cobol, CICS, C, OS/MVS, OS/VS, OS/390 etc. JCL, TSO/ISPF, REX, sync/sort, SAS, SPUFI, QMF etc.

Applications: ICD 9 to ICD 10 Conversions; EPIC upgrade; Provider Projects for Claims, Pharmacy, HL7 Transmission, ICD 9 to 10 Conversion, Membership, Benefits, and Providers; Pharmacy Subsystems to include Membership and Billing Divisions, claims processing; Telcom Applications for Billing and Financial; Program Manager Banking System; Health Insurance Provider Resource Management and Reporting System Testing

Methodologies: Agile, RUP, SDLC

Phases: Requirements Gathering, Requirements Definition, Business Design, System Test Planning/ Strategy, Test Execution, Defect Tracking

Tools: & Standards Rational Clear Case, Rational Clear Quest, Mercury Suite (Quality Center), ALM, QTP, Test Director

WORK EXPERIENCE:

Confidential, Pittsburgh, PA

QA Engineer

Responsibilities:

• Involved in gathering and defining Business Rules
• Work on Developer Facing Testing and Business Facing Testing; Automated and Manual Testing
• Involved in Data Mapping and Data Conversion
• Work on various subsystems including: Claims, Pharmacy, and Provider
• Write Test Plan and client facing deliverable documents; document all test results into developer and client facing documents
• Write and execute hundreds of Test Scripts using SSMS
• Liaison between Business/Client, developers and Project Management; responsible for Quality Assurance Reports Confidential various Milestones

Skills Used: SQL/Server, SQL/Server management System, .net, Visual Studio, Stored procedures, windows, VB, MS Office Excel, Word, DWETL

Confidential, Denver, CO

Software QA Test Lead

Responsibilities:

• Worked in an Agile environment and was involved with Daily Standups
• Gathered and defined Business Rules
• Wrote test strategy document
• Developed test cases from user stories
• Coordinated UAT between various business units
• Executed roadrunner to insure performance tolerances were within defined limits.
• Work on various subsystems including: Claims, Pharmacy, Admission, In patient, Out Patient

Skills Used: UNIX, Windows, Web, APIs, Web-based applications, JIRA, HP/ALM (QC), MS Office, SVN, Tortoise, REST, PHP UNIT, JetBrains, XAMPP, ADT, ASAP, Stork, Willow, Radiant, OpTime

Software Consultant QA Test Lead

Confidential, Woodland Hills, CA

Responsibilities:

• Involved in System Integration Testing and End to End through to handoff to UAT
• Work on various subsystems including: Claims, Pharmacy, Membership, Hl7, ICD9, ICD10, Benefits, Provider
• Performed Unit Testing of web application for discrepancies; performed automated and manual testing using ALM, QTP, Rational Tool Suite
• Reviewed and wrote Requirements; generated SQL scripts
• Performed tests and logged defects
• Performed final performance testing insuring performance requirements were within defined tolerances
• Validated multiple reports, including multi-product and usage invoice

Skills Used: UNIX, Windows, Mainframe, MVS, JCL, TSO/ISPF, Cobol, SPUFI, QMF.net, APIs, Selenium, VB, C, C#, Data Warehousing, MS Office, QTP/UFT, Excel, MS Project, PowerPoint, Rational Suite, RQM, ClearQuest, Test Quality Center/ALM, ALM QC, SVN, Tortoise, REST, PHP UNIT, JetBrains, XAMPP

QA Analyst

Confidential, San Dimas, CA

Responsibilities:

• Financial, Tax, and Payroll Applications
• Performed System Integration Testing and End to End Testing following SDLC methodology; performed automated and manual Testing using QTP, record, and playback scripts, frameworks, record, and playback
• Reviewed and wrote Requirements; wrote Test Cases
• Executed Test Cases and logged and tracked defects
• Attended design reviews; interacted with development and development managers as necessary
• Generated SQL scripts

Skills Used: UNIX, Windows, Web, Mainframe, MVS, JCL, Cobol, TSO/ISPF SPUFI, QMF.net, APIs, Web- based applications, Selenium, VB, C, C#, Data warehousing, MS Office Oracle QTP, Suite Excel, Project, PowerPoint, Rational Suite, ALM QC, Quality Center/ALM, LINUX, UNIX, Shell scripting, Perl scripts, APIs, MVS, C#, scripts, framework, white and black box

Confidential, CA

QA Manager

Responsibilities:

• Healthcare, provider, claims, vendor, Broker, and billing applications
• Performed System Integration Testing as well as End to End Testing
• Reviewed and wrote requirements for all aspects of healthcare applications including billing and accounting
• Wrote Test Plans, Test Cases, Test Procedures, and Test Scripts; executed Scripts; logged defects
• Involved in automated and manual testing using QTP, scripts, frameworks, record and playback
• Generated SQL scripts including PL-SQL
• Validated multiple reports, including multi-product and usage invoice

Skills Used:, Mainframe, MVS, Jasmine, JCL, Cobol, TSO/ISPF, DB2, MS?TSQL, Oracle/PLSQL, SPUFI, QMF, LINUX, and windows, VB manual and automated test execution, Quality Center(ALM), LINUX, UNIX, Shell scripting, Perl scripts, APIs, MVS, C#, HL7, white and black box testing

Confidential, El Segundo, CA

Senior Technical Designer QA

Responsibilities:

• Financial and Billing Applications
• Set up client/server networks as necessary for testing including Linux and sequel/server
• Wrote and designed test methodologies Confidential the functional, systems and integration testing, and user acceptance testing levels (UAT)
• Reviewed and wrote requirements; generated SQL scripts, including PL-SQL
• Worked on telecommunications applications including applying taxes, usage fees and PUC taxes
• Data communications including broadband audio and video teleconferencing
• Billing and accounting
• Wrote Test Plans, Test Cases, Test Procedures, Test Scripts; executed Scripts
• Involved in automated and manual Testing using QTP, scripts, frameworks, record and playback; logged defects
• Insure final performance for estimated number of nodes and performance requirements
• Validated multiple reports, including multi-product and usage invoice

Skills Used: Mainframe, MVS, JCL, C, TSO/ISPF Teradata, .net, Visual Studio, Web-based applications, C, C#, Data Warehousing, MS Office, QTP, Selenium, LoadRunner, Oracle, Suite Excel, Project, PowerPoint

Consultant Quality Assurance Engineer Lead

Confidential

Responsibilities:

• Financial, Banking and Security Applications
• Charted progress and estimated all resources needed for task completion
• Created Test Cases, Test Procedures, Test Scripts
• Reviewed and wrote requirements individually and in technical review meetings with the client
• Performed automated and manual testing; monitored Build and Release packages
• Mentored Team Members; close interaction with Client Program Manager, including JAD and SCRUMS
• Executed Scripts; performed testing and logged defects
• Executed final performance testing insuring performance across platforms met Business Rules.

Skills Used: Quality Center(ALM), Windows, Excel, Project, PowerPoint, Mantis

Consultant Quality Assurance Engineer Lead

Confidential, Calabasas, CA

Responsibilities:

• Financial, banking and Security WebBased applicaions
• Charted progress and estimated all resources needed for task completion
• Designed specific testing environments; involved in System and Integration Testing
• Evaluated design and requirements documents; registered comments with the technical staff to ensure government mandated contract compliance
• Wrote Test Plans; designed over 100 Test Cases, Test Procedures, and Test Scripts.
• Wrote automated and manual test scripts; generated SQL Scripts
• Performed testing and logged defects

Skills Used: C#, ASP.net, APACHE, (MDAPI), Windows, SQL Server, Selenium, Excel, Project, PowerPoint

Consultant Lead QA Analyst

Confidential

Responsibilities:

• Wrote and executed 100s of Test Procedures, Test Cases, and Test Scripts
• Performed System Testing including interfaces and GUIs; performed Internet/Web-based testing
• Analyzed programs for efficiency, provided feedback to the engineering staff
• Developed a prototype Resource Management Entry and Reporting system using Access and VB to ensure contract and government mandated compliance
• Wrote SQL Queries; performed Report Validation
• Followed/complied to HL7 standards
• Involved in automated and manual testing; system, integration, and acceptance testing
• Documented and tracked software defects
• Complete Documentation Responsibilities

Skills Used: LMIS, Mainframe, MVS OS/390, JCL, TSO/ISPF, Cobol, DB2, SPUFI, QMF, Web, Client/Server, Distributed, DB2, SAS, File-Aid (DB2) ChangeMan, Mercury Suite including Quality Center (ALM), COBOL, JCL, File-Aid, CA AutoSys, UNIX, Shell scripting, Windows, Excel, Project, PowerPoint, .net

Consultant Quality Assurance Analyst

Confidential, Walnut Creek, CA

Responsibilities:

• Healthcare Pharmacy, IVR, Billing
• Design, document and perform tests for the pharmacy system including customer billing, Internet/web-based ordering and in store functions.
• Insure Government mandated compliance.
• Provided detailed analysis to the programming staff.
• Hl7
• Wrote and executed 100s of Test Cases, Test Procedures, Test Scripts
• Wrote and tested shell scripts
• Extreme SQL Queries
• Automated and manual testing
• Complete Documentation
• Mentored Team Members
• Created test environments and scenarios for HL7, billing and eligibility verification for Longs pharmacy throughout the country.
• Wrote Perl and Shell scripts to unload and interpret various records, as well as front end simulation

Skills Used: Main Frame Windows NT, Informix, MySQL, ASP, DB2, JCL, SQL, MS Word, MS Excel, Cobol, Certify, HPUX, Client-Server, Distributed, MS Project, OS/390 - MVS, Mercury Quality Center(ALM), LMIS, Windows suite Excel, Project, PowerPoint.

Consultant Quality Assurance Analyst

Confidential, Chicago, IL

Responsibilities:

• Developed a complete Regression Test, wrote the Test Plan Test Procedures Test Cases, Test Scripts and conducted the testing concurrently with financial applications development.
• Automated and manual Testing
• Extreme SQL queries
• Performed trade study in support of regression testing a large-scale financial system.
• Validate Reports
• Conduct comparisons using Princeton Softech, JAVA and DB2.
• Attended and hosted JAD sessions on regression/Integration testing.
• Complete Documentation

Skills Used: Mainframe OS-390 - MVS, JCL, Finance, DB2, Rational Unified Process (RUP), Data Warehouse, Loadrunner, Windows suite Excel, Project, PowerPoint, Mercury Quality Center (ALM), Rational Clear Quest, Autosys, Windows, (MDAPI), Test Director (ALM)

Consultant Lead Quality Assurance Analyst

Confidential, Walnut Creek, CA

Responsibilities:

• Healthcare, claims, Providers, Billing
• Wrote Test Plans
• Wrote, Executed, and documented the results of 100s of Test Procedures, Test Cases, Test Scripts
• Mentored Team Members
• Performed system testing for next-generation Claims Processing system, including interfaces, and GUIs and Internet testing.
• Led a team responsible for testing the Automated outside Management System, for referrals to non- Confidential facilities.
• Wrote SQL Queries.
• Wrote Test Plans and executed Test Procedures for HL7 eligibility and billing verification for the AOMS system in a large-scale mainframe environment. This included linking multiple mainframes for message, billing and eligibility verification.
• Documented and tracked defects.

Skills Used: Mainframe, MVS, JCL, SPUFI, QMF, and Web based, Client/Server, Distributed, File-Aid(DB2), OS/390, DB2, JCL, File-Aid, Changeman, SAS, Mercury Suite including Quality Center (ALM), COBOL,, Windows.