SUMMARY:

• Overall Thirteen years of IT industry experience, with 11+ years in Quality Assurance and 2 years of development experience. As a Software QA Engineer expertise in requirements gathering, analysis, design, application testing & QA of Web based applications, Client Server applications.
• Extensive experience and knowledge in Manual functional testing and Automation concept/frameworks (CI/CD) and Well versed with all the SDLC, STLC, Software Testing concepts, IV&V and Methodologies.
• Involved in Offshore and Onsite coordination with Development and testing teams. And setting up the testing process tailored according the client and business requirements.
• Experience in managing test teams, test effort and size estimation, creating test strategy, methodologies and test plans, defining the entry and exit criteria for each of the test phases in the testing life cycle
• Good at defining/implementing test metrics for measuring quality of testing, productivity and test coverage and Test Summary Reports.
• Responsible for deliverable’s and meeting deadlines. And making sure the team meets the requirements in specified time.
• Proficient in different phases of testing like Sanity Testing, Functional Testing, GUI Testing, Regression Testing, Integration Testing, System Testing, Performance Testing, User Acceptance Testing (UAT).
• Strong in Analyzing Business specifications and Developing Test Plans, Test Scripts, Test Summary and Test Cases and executing them.
• Experience in using Automation Tools such as Selenium, QTP, Web Service (SOAP/REST API), and JMeter and designing and implementing Automation framework.
• Experience in QA Verification and QA Validations to ensure the Quality Assurance control.
• Experienced in Software Development Methodology such as Water fall, Agile Scrum process.
• Hand on experience Database Testing and executing the SQL queries.
• Expertise in Test Management and Bug Tracking tools like JIRA, QC ALM, Rally and Bugzilla.
• Experience in build deployment SVN, Source Tree, GitHub, Jenkins, Bamboo and Maven tools for CI .
• Experience in working with multiple OS like Unix and Linux environment with shell scripting.
• Learned to index and search/query large number of documents (~4 million) inside Elasticsearch .
• Experienced with GAP analysis to analysis enterprise data, risk assessment methodology and problem resolution and Root Cause Analysis & techniques.
• Experience in testing of healthcare ERP solution like FACETS and other claims/billing adjudication systems.
• Good experience on cross browser automation, cross - functional process and executing scripts on IE, Fire fox and Chrome (limited) supported applications in QA lab environment.
• Work Experience in Reviewing, Monitoring, Mentoring the technical work. Good at Project management & People management skills.
• An excellent team player with good communication skills and leadership qualities, Ambitious, Multi-tasking and goal oriented with clear and concise vision of future objectives.
• Ability to learn and adapt new Technologies in short time.

TECHNICAL SKILLS:

Languages/Scripting: Java,Python, .Net, Ruby, XML, UNIX, VBScript, Shell Scripting

Automation Tools: Selenium, BDD(JBehave/Cucumber), HP QTP 9.2, SOAP UI, REST APIs, JMeter, Load Runner, Parasoft SOA.

Bug Tracking Tools: JIRA, Rally, Quality Center, Bugzilla and QMetry

Operating Systems: Windows, Linux, Unix, Mac

Databases: Oracle, MS Access, MS SQL Server, MySql, DB2

CI &Tools: Bamboo, Mavan, Bamboo, ANT, Jenkins, FTP

Others: Tomcat, Toad, Eclipse . Informatics 8.1, SAP

Domain: BFSI, Automotive, Health Care/Insurance/Facets (Claims/Billing) and Credit Report

PROFESSIONAL EXPERIENCE:

Confidential, VA

QA Lead with Triage Ops Support

Responsibilities:

• Involved Functional testing and defect validation of web service and UI applications.
• Involved in all phases of Verification and Validation of the software.
• Performed shakeout testing using automation testing tools like SoapUI, Parasoft SOA Test, Selenium.
• Experience in analyzing, validating and triaging defects between various components like frontend, web service, backend testing.
• Proficiency in querying/indexing and reporting from Elastic search/Kibana/MySQL.
• Proficiency in setting up and using open source reporting tools like JasperSoft and Splunk.
• Responsible for POC’s and Customer faced test automation discussions.
• Extract the application logs using logstash from elastic search cluster and analyzing the cause of the issue and engage with the team to fix.
• Implement and ability to gauge and tailor the reporting requirements for an enterprise organization based on the intended audience.

Environment: Cloud foundry, AWS, Kibana (ES), Logstash, Ready API, JIRA, Rally, JasperSoft Server.

Confidential, Sacramento, CA

Lead QA Analyst

Responsibilities:

• Design test plans, scenarios, scripts, or procedures.
• Test system modification to prepare for implementation.
• Develop testing programs (Selenium) that address areas such as database (MySql) impacts, software scenarios, regression testing, negative testing, error or bug retests, or usability.
• Document software defects, using a bug tracking system, and report defects to software developers.
• Identify, analyse, and document problems with program function, output, online screen, or content. Monitor bug resolution efforts and track success.
• Attending the daily status meetings and arrange conference calls to make sure the issues were discussed and the project was on time.
• Create or maintain database (Oracle) of known test defects.
• Tested the Database for the Field size validation and verified the constraints.
• Involved in Performance testing using JMeter for load and volume test.
• Wrote Python scripts and used the Jenkins continuous integration server to perform server-side tests.
• Plan test schedules or strategies in accordance with project scope or delivery dates.
• Participate in product design reviews to provide input on functional requirements, product design, schedules, or potential problems.
• Review software documentation on ensure technical accuracy, compliance, or completeness, or to mitigate risks.
• Work with the QA manager/business stakeholders to schedule and prioritize tasks to promote efficient use of time. Monitors progress against schedule.

Environment: Functional & API Testing, Backend & Security Testing, JIRA, QMetry.

Confidential, San Ramon, CA

SQA Engineer

Responsibilities:

• Responsible for all test deliverables and a QA owner of the Product.
• Agile scrum/standups for QA Team (Standups, demos, User story Back lock grooming and Retrospectives)
• Develop Test Plan, Test Strategy and provide estimation timelines.
• Installed and configured MySQL on Linux and Windows environments.
• Co-ordination/ Communicating with Product team and development team for all Technical/ Project related issues.
• Create JBehave framework and find out the automation scenarios.
• Developed Automation Test cases with BDD (Behaviour Driven Development).
• Writing JBehave scenarios and stories per product specifications using Cucumber.
• Developed continuous integration (CI) test case scripts using BDD.
• Implementation JBehave scenarios for multibrowser Web tests.
• Defect tracking and analysis and conduct defect triage meeting with developers
• Involved API testing using angular JS with RESTful service (Json and Groovy)
• Used Selenium IDE for Open source web testing.
• Involved performance (JMeter) and endurance testing.
• Ensuring the continue integration running in build server with Jenkins.
• Analyzed the end-to-end functionality by testing the application manually.

Environment: Functional & Automation Testing using Selenium, Cucumber, Java, JIRA

Confidential

Test Lead

Responsibilities:

• Created test plans for automation to be reviewed by other departments from inception of product and Maintaining throughout the development life cycle into future releases.
• Developed automation testing model on existing test cases for simultaneous projects.
• Involved in testing Java API using Web services and XML with tool called SOAP UI.
• Writing the re-usable actions for team and project level execution. Submitting test automation proposals for different applications.
• Performed Design, involved in code reviews and wrote unit tests in Python.
• Developed automation testing model on existing test cases for simultaneous projects using HP-UFT.
• Planning, developing and implementing QTP using agile methodology.
• Identify the Scenarios\test cases to be automated using HP-UFT.
• Integrate Exstream into existing applications for processing data and submission of output.
• Created test strategy, test plans and test scripts for the performance and non-functional testing.
• Created selenium automation test suites/passes that are easily understood and executed by any member of the test team or by offsite/shore testers.
• Executed automated UFT scripts and reproduced failures manually.
• Review of the automated UFT test scripts designed by the Team members
• Status Reporting and provided required metrics to the Management
• For every release provide QA sign-off after the full testing.

Environment: Java, Python & REST APIs Testing, HP-UFT/HP-ALM, Quality Center 9.2

Confidential

Senior QA

Responsibilities:

• Involved in the development of User Acceptance test plan and test scripts using business and system requirement documents and Use cases.
• Worked on multiple releases on different environments (QA, UAT and Regression) at the same time.
• Tested the phases on Quality center, Bugzilla, Toad
• Performed User acceptance, Functional and Regression testing of the antivirus application.
• Prepared test results report after each release cycle for management and further test planning using JIRA.
• Close interaction with developers to get updates and resolve defects.
• Logged defects using JIRA.
• Performed data analysis using SQL queries in Oracle web center.
• Developed User-Acceptance Test cases and assisted users in conducting UAT.
• Prepared and participated in weekly status meetings, conducted walkthroughs, documented proceedings.
• Created Requirement Traceability Matrix in Excel and in JIRA by integrating Test cases with requirements tab.
• Interacted with developers, users and various members of the team to discuss issues resolve defects and set priorities.
• Requirements review, Design review, test plan review, test cases review meetings coordination QA weekly meetings, proposals for resolving the conflicts.
• Followed Testing strategies such as A/B testing using Omniture Test & Target, search engine optimization, page parameter validation using Omniture site catalyst, content management system using team site & Akamai, functional validation for product search and database validations using Oracle web centre.

Environment: .Net, MVC. HTML, HP-UFT/ALM, JIRA, Bugzilla, Toad

Confidential

Senior QA Analyst

Responsibilities:

• Prepared Test Cases based on Functional specifications
• Prepared Test approach, Test plan and create test environment.
• Prepared and Published Cost plan for SIT execution to Project Team for approval
• Report status/issues to Project Team
• Involved automation and prepare regression suite using QTP tool.
• Ensure all incidents and test cases are completed or moved to next test phase
• Involving in Regression Testing.
• Involved in Performance, Stress and Load testing.
• Prepare Regression Test summary report.
• Supporting to the team members while Testing

Environment: Functional & Web Services testing using SOAP UI, HP-QTP 9.2, Quality Center 9.2

Confidential

Test Co-ordinator

Responsibilities:

• Manage testing scope and schedule and review and consolidate the test plan
• Communicate test plan to the project team
• Coordinate testing meetings (i.e., daily standup, establishment of priorities)
• System Incident Reporting Management.
• Programmed automation for scripts QIP 9.2.
• Experience using QTP and Puppet configuration management systems.
• Ensure end to end testing is completed in Integration Testing before UAT starts
• Status reporting on progress of test during SIT & UAT.
• Ensure Business Sign-off on test prior to any application releases code into production.
• Giving Knowledge Transfer to Offshore Team members about complex business scenarios.

Environment: Web Services testing using SOAP UI, HP-QTP 9.2, Bugzilla, Quality Center 9.2

Confidential

Senior Consultant

Responsibilities:

• Prepared test data, test scenarios Black Box testing
• Involve integration testing check all the modules are interrelated.
• Develop automation script using of QTP (Step Generator, Synchronization, Data table, Actions, Recovery Scenarios and Methods etc..)
• Status reporting, Regression testing, Action Tracking, Bug Tracking.
• Created scenario based tests in QTP for Test-Lab Module of QualityCenter.
• Done payment processing using First data service provider.
• Reviewing test data, test scripts and other testing artifacts.
• Involved in Performance testing using Mercury Winrunner and Load runner.
• Did Root cause analysis (RCA) for the Bugs
• Done ecommerce commercial fund transaction through this site.
• Involved in Point of Sale (POS) credit card testing.
• Involved in Performance testing using Load Runner.

Environment: Web Application Testing and Test automation using QTP 9.2, Quality Center 9.2

Confidential

Senior QA

Responsibilities:

• Prepared test data and played defect champion role.
• Involved in designing of the Business requirement document.
• Involved complete trading life cycle process for clearing and settlement cycle.
• Created test cases and Automated them using QTP.
• Updated the Script in QTP based on the application enhancement.
• Involved in Performance testing using Load runner
• Database testing, and monitoring jobs/files/logs on UNIX
• Used SQL scripts to manipulate and load data, Monitoring tasks and jobs in UNIX
• Done the Point of Sale (POS) testing using debit/credit cards.
• Prepared the test report for the UAT sign off

Environment: Cross Browser Testing, .Net, Tomcat, HP-QTP 9.2, Quality Center 9.2 .

Confidential, NYC, NY

QA Analyst (UAT Tester)

Responsibilities:

• Visited USA for user Acceptance Testing and release on R72
• Involved in UAT execution functional flow scenarios with test flows for Flexcube Fund transfer, and Deposits modules.
• Involved mainframe testing for validating cards status on AS400.
• Experienced in merchant service and credit card service like TSYS (Total System Service)
• Involved in testing of Online account opening and fund management application
• Involved functional and credit card testing in VisionPlus (CMS, TRAMS).
• Regression testing of teller functionalities for every Monthly release
• Prepared test plan test cases and traceability matrix
• Reporting the testing status to the product manager

Environment: Web Browser Testing, Mainframe System, HP-QTP 9.2, Quality Center 9.2 .

Confidential, NYC, NY

QA Analyst (UAT Tester)

Responsibilities:

• Visited USA for user Acceptance Testing and release on R72
• Involved in testing of financial system with fund management and fund accounting system of SB brokerage application.
• Validate the cards activation through IBM mainframe environment and testing.
• Regression testing of teller functionalities for every Monthly release
• Prepared test plan, test cases and traceability matrix
• Reporting the testing, checking trading and asset management status to the product manager

Environment: UAT Go Live, Web Browser Testing, Mainframe Sys, HP-QTP 9.2, Quality Center 9.2 .

Confidential

Programmer Analyst (Payroll Testing)

Responsibilities:

• Requirements Stud and understand the workflow.
• Prepared Test Cases based on Functional specifications
• Prepared Test approach, Test plan and create test environment.
• Involved smoke, integration, regression, End to End testing.
• Create or maintain databases of known test defects .
• Involved in Unit Testing and analysing the unit test results.

Confidential

Claim Analyst

Responsibilities:

• Involved in preparing the flow of execution document of an application
• Involved implementing Facets to manage their healthcare needs.
• Worked Health Care with HIPPA, HL7, EDI and x12 data formats and 270/271, 276/277, 278, 820, 834, 837 and 835 Transactions.
• Involved in web based testing application for claims processing.
• Validate the claims and procedure cods.
• Performing Unit Testing and involved Querying patient eligibility.
• Checking claims status and service provider details.