PROFESSIONAL SUMMARY:

• Over 11 years of experience in Information Technology Industry in Software Testing & Quality Assurance, Project Management, Agile Scrum and Business Analysis.
• Extensive experience in Telecom (OSS, BSS, Service Availability, Service Fulfilment, Capacity Management and Service Provisioning) and Banking, Financial Services and Insurance domain .
• Result - Focused Test Management Professional and proven track record in increasing Productivity, Quality, and Customer satisfaction and is a Member of PMI.
• ISTQB Certified Tester Foundation Level, SCRUM MASTER ACCREDITED CERTIFICATION by International Scrum Institute ™, Big Data Foundations - Level 1, Hadoop Foundations - Level 1 and LinkedIn Project Management Fundamentals
• Expert in leading, managing team of QA professionals and coordinating test and QA activities throughout the release on multiple projects on Onshore-Offshore model and on Digital Transformation - Software As a Service (SaaS) platform.
• Expertise in Test Estimation through LOE, DDE and MDE, Functional Points based on Complexity, Assumptions and Standard Guidelines.
• Expert in developing Test Strategy, Test Plan, Requirement Traceability Matrix (RTM), Test Cases, Defect Management, Test Schedule, Test Reporting, Test Metrics such as Quality, Productivity, Cost , Change Management, Test Monitoring and Controlling and timely deliveries of the projects working through prioritization, Risk Analysis, Risk Mitigation and Contingency plans .
• Extensive hands-on and Test Management experience influencing on large and multiple integration projects on Functional testing, Integration System Testing in multi-tiered integrated environment multiple vendors, their various products and interfaces to upstream/downstream systems, Automation Testing, Web Based Application testing, Web Services Testing in Service Oriented Architecture using SOAP UI, Enterprise Data Warehouse ( ETL and BI) testing, Database testing, SAP Business Objects BI applications testing, Digital Transformation - Software As a Service ( SaaS) - Cloud based application testing, Adhoc testing, Sanity testing, System Testing and Regression Testing, Non-Functional testing, Production Validation Testing, Migration (Hardware, Software, Data) Testing, Test Environment Management (including build, patch/hot-fix deployments), Test Data Management, etc.
• Liaison between UAT, IT, Business Solutions Group, PMO, Scrum Teams and Development Vendor providing input as needed for continuous quality improvement and other quality related initiatives.
• Possesses strong knowledge and expertise in troubleshooting, problem and root cause analysis.
• 6+ years of strong knowledge and practice of Agile Scrum Methodology .
• 5.5+ years of extensive experience in client facing role in North America ( USA and Canada).
• Extensive experience with tools like Quality Center 9.2/10.0, HP ALM 11.0, CA Agile Central (formerly Rally) for Agile Project Management
• Performing automation using Selenium, Quick Test Professional 9.2, 10.0 and using JMeter for Stress and Load Testing.
• Exposure to automation frameworks having worked in data driven, keyword and Hybrid frameworks.
• Creative thinker and analytical problem solver with demonstrated ability to manage projects from planning through execution/completion under the pressure of fast paced, time sensitive environments.
• Exceptional interpersonal communicator who effectively interacts with clients and all levels of management.
• Decisive, energetic, focused team leader/player who leads high performing teams through implementing change and improvements.
• Strong knowledge of Software Development Life Cycle and Software Test Life Cycle.
• Experience in conducting business process quality assurance analysis to improve efficiency and quality of ongoing operations.
• Excellent communication skills including listening and observation, interviewing/questioning, meeting facilitation and writing skills.
• Ability to maintain enthusiasm and promote a positive atmosphere within the team. Strong leadership skills that inspire team confidence and respect while motivating team members in a creative and effective manner.

TECHNICAL SKILLS:

Operating System: Windows XP, Unix, Sun Solaris 10

Languages: C, C++, UML, Java

Web Technologies: HTML, JavaScript

Databases: Oracle, MS SQL Server, HP Vertica

Testing Tools: ALM 11.0, Quality Center 9.2/10.0, JMeter, CA Agile Central (formerly Rally Dev - Agile Management Tool) and QTP 9.2/10.0, Teradata SQL Assistant, Selenium IDE, WebDriver, TestNG, Grid, etc.

Other Tools & Editors: Putty, Toad for Oracle, EditPlus, Eclipse, WinSCP, SVN, SOAP UI, Citrix ReqPro

Application Servers: JBoss, Weblogic, IBM Websphere

Testing and QA: Manual, ETL Testing and Automation

Testing Methodologies: Waterfall and Agile-Scrum

PROFESSIONAL EXPERIENCE:

Test Manager

Confidential, St. Louis, MO

Responsibilities:

• Test Manager on assignment with Confidential & Confidential Services Inc. on Capacity Management Program. The Capacity Management program has various applications such as WBCM, Confidential DSS and Confidential and is a Enterprise Data warehousing and Business Intelligence (BI) that includes data analysis, applies business rules and guidelines and provides data analysis and various analytics for CP&E, N&E and other mainly includes customizable Inventory, Utilization, Trending, and Exhaust Reports & Alerts via a web-based GUI - Confidential .
• INSIGHT2.0 is a new Enterprise Data Warehouse and is a Digital Transformation of existing architecture being evolved in SAAS Cloud Based environment and provides real time analytics to the Confidential & Confidential users to make better business decisions.
• Managing and coordinating offshore testing team of 10+ offshore members.
• Hands-on Functional and Non-functional testing in multi-platform/multi-tiered integrated environment includes ETL, database, GUI testing, Web Services testing, Interface Testing, Connectivity Testing, Automation testing using Selenium, Performance testing etc. on the multiple projects that are following Agile-Scrum methodology and troubleshooting.
• Co-ordination with different vendors, teams and stakeholders (PMO, Scrum Masters, Project Managers, Business, UAT/ORT) for the multiple ongoing projects and releases.
• Participate in scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups, demo, etc.)
• Co-ordination with different stakeholders (PMO, Scrum Masters, Project Managers, Business, UAT/ORT) for the multiple ongoing projects and releases.
• Working with Product owner on Artifacts Such as Product Backlog, Spring Backlog, Sprint Burndown, Release Burndown.
• Impact assessment of different projects from System Testing perspective.
• Participate in review of High Level Design and Architecture blueprint documents with the Development and Architecture team.
• Prepare the detailed estimates, Test Plan, Test Reports, Test Schedule and weekly and daily Tracking
• Participate in the Release Planning, Sprint Planning, Scrum meetings for Agile projects.
• Prepare the Capacity Management Testing Need Data Request Forms for each project and schedule a walkthroughs with PMs, upstream applications POC’s to ensure meet data availability timelines.
• Highlighting the issues, risks, limitations etc. for the present and future deliverables.
• Understanding the change requests that are raised by the client after the development started.
• Plan all the activities of the project aligned with the available resources.
• To prepare the estimates for production defects code drop and Test, Deliver the report to Certify whether the code can be delivered to production or not
• To prepare the re-usable components for cost optimization, lessons learned during planning and execution and best practices to help overcome deadlocks and hence reduce the cycle time
• Performing automation using Selenium WebDriver with Java, Junit, TestNG and extensively worked on Cross Browser testing for Mozilla Firefox, Chrome, and IE, etc.
• Creation data driven framework using Selenium Webdriver for regression testing.
• Using Firebug to find X-PATH to locate web elements.
• Interacting and coordinating with the offshore team for any planning/execution issue that may arise and reviewing the offshore team deliverables.
• Provide technical leadership and mentor other team members on various projects.
• Delegating work to offshore team per technology/business requirements as the interface between the customer and the offshore team.
• Support ad hoc requests from System Testing team, which can involve creation of test data, analysis of test results etc.
• Provide real time support for E2E and UAT testing teams.
• Ensuring exit criteria meets as defined in test plan and defects have been closed in QC and Rally with precise details.

Technical Environment: Java, j2EE, XML, Oracle 10g, IBM Websphere Application Server, JBoss Application Server, HP Vertica

Test Lead

Confidential

Responsibilities:

• Leaded offshore testing team of 5 members.
• Understand the requirements of each release being carried out as a part of project following Agile-Scrum methodology.
• Creating and providing QA estimates, QA plan for release, interim release and controlling all the activities throughout the release part of QC.
• Participating in risk analysis, requirement, design, and application interface document reviews.
• Test management in HP Quality Center for waterfall projects and Rally Dev for Agile projects.
• Create and review Requirement Traceability Matrix and Test Cases.
• Daily task allocation to the team members and ensure tasks gets done on daily basis.
• Interacting with Client, requirement managers and development team across different vendors involved in the project.
• Involved in cross location review of test scripts (test cases), test scripts reviews and ensure they are in compliance with quality standards and procedures defined by the organization.
• Keeping Quality Centre up to date with defect status.
• Managing issue tracker and resolved all the issues when the solution available or clarified.
• Providing daily as well as weekly status report to the on-site coordinator and higher management.

Technical Environment: Java, j2EE, XML, Oracle 10g, IBM Websphere Application Server, Unix/Linux

Lead, DWH ETL Testing

Confidential

Responsibilities:

• The project had team size of 60 members. My role was Module Lead; leading offshore testing team of 4 members for Pune location.
• Understand the requirements of each phase being carried out as a part of project
• Creating and reviewing Requirement Traceability Matrix and Test Cases.
• Participation in DWBI requirement reviews, SRS reviews, data mapping documents reviews and risk analysis.
• Provide estimates for the applications which need to be ETL tested.
• Daily task allocation to the team members and ensure tasks gets done on daily basis.
• Interacting with Client, Track Analyst and development team across different vendors involved in the project.
• Writing data extraction queries by applying transformation logic as per Data Mapping Documents provided by CDAT team.
• Reporting anomalies to the SMEs through QC
• Create and review of the test strategy of the applications.
• ETL testing (Source to Target Testing (Validation Testing), Metadata Testing, Data Completeness Testing, Data Accuracy Testing, Data Transformation Testing, Data Quality Testing, Incremental ETL testing).
• Involved in cross location review of test scripts (test cases), test scripts reviews and ensure they are in compliance with quality standards and procedures defined by the organization.
• Keeping Quality Centre up to date with defect status.
• Managing issue tracker and resolved all the issues when the solution available or clarified.
• Providing daily as well as weekly status report to the on-site coordinator and higher management.

Technical Environment: SQL Server 2005

Team Lead

Confidential

Responsibilities:

• Create and implement QA Plan and Test Plan and apply quality gates Confidential each level of SDLC
• Creating and reviewing Requirement Traceability Matrix and Test Cases.
• Participation in requirement reviews, use case reviews and risk analysis.
• Analysing the type of testing to be performed (Manual/Automated)
• Performed various integration testing projects Confidential onsite in Canada for the clients by working with different vendors and their products.
• Leading a team of 2 people, mentoring and coaching
• Provide and review QA estimates for PCR’s (Program Change Request) and resource allocation
• Hands-on Functional testing in multi-platform environment includes database, GUI testing, Web Services testing, Interface Testing, Connectivity Testing, etc. on the multiple projects and troubleshooting
• Involvement in various data migration phases i.e. DM requirements, DM script validation, testing on DM subscribers to validate the migrated services.
• Interacting with Customer, Executive Management, Solution Architect, BSA and development team.
• Built automation suite and data driven testing using QTP for regression test scenarios.
• Extensively worked on SOAP UI to test web services.
• Ensure the test plan, test cases and defect report etc. conforms to standards and procedures defined by the organization.
• Keeping test management and defect tracking tool up to date upon the latest builds
• Providing daily as well as weekly status report to the higher management
• Test environment installation (build, patches, hot fixes deployment, etc.) and maintenance.
• Performed Testing with External Systems such as:
• CMS - Nortel, Cisco BTS, Siemens (Class 5 soft switch)
• DPS - Cisco BACC, FFBPM, Incognito
• CAS Servers - Cisco DNCS, Motorola DAC
• VOD Servers - Tandberg, Seachange
• Mobile Broadband - TDC
• STB testing

Technical Environment: HTML, JavaScript, J2EE, BEA WebLogic Server 10, Sun Solaris 10, Oracle 10g

Content Analyst / Quality Analyst

Confidential

Responsibilities:

• Worked as a Content Analyst/Quality Analyst
• Analyse the contents of HTML/XML pages
• Tagging of contents of the pages into the application which makes search faster.