PROFESSIONAL SUMMARY:

• Around 8 years of IT experience in Software Quality Assurance and Quality Control.
• Proficient in functional, regression, system integration (SIT), User acceptance (UAT). Security, browser compatibility, and performance testing.
• Extensive experience in Database testing, and Browser testing.
• Extensive experience in Agile and waterfall methodologies
• Excellent knowledge and working experience with test planning, test execution and test results analysis.
• Experience in Systems Analysis, Testing of various Client/Server and Internet/Web applications.
• Experience in Manual Testing and writing Test Cases, and Test Plans.
• Experience in Manual Testing and Test Automation using Tools like QTP/UFT, Load Runner, Win Runner, Quality Center, Selenium Web driver.
• Proficient in DW ETL, validated data completeness and target data business transformation logics
• Experience testing web - based interfaces for Accessibility/usability.
• Experience in design and implementation of automation frameworks (keyword driven framework)using QTP (VB script)
• ADesigner, JAWS, Dragon Naturally speaking and windows accessibility support tools)
• Experience in Accessibility testing, using keyboard to access the application for low vision people or people with disability .
• Expert in using NVDA Screen Reader, Wave Tool, AXE-Tool, CCA Tool, Web developer Tool and Inspect element.
• Ample knowledge of WCAG 2.0 guidelines for Accessibility testing
• Performed Accessibility testing (508 Compliance) using JAWS and few Firefox addons.
• Create Accessibility for clients demonstrating Accessibility barriers and providing clear technical solutions to bring pages into compliance.
• Wrote Accessibility Test Cases for the Web application. Log defects and follow Defect Life cycle until the defect is closed.
• Performed SQL Server Administration tasks like Backup, Restore and creation of SQL scripts development using stored procedures, Tables, Views, Triggers and Query Tuning and Data Migration.
• Knowledge in automated testing tools Win Runner, QTP/UFT, and Load Runner.
• Experience in developing reports using Crystal Reports and generation of reports using SQL 2000/2005 Reporting services well-acquainted with the Software Development Life Cycle (SDLC).
• Experienced working with Accessibility testing tools like JAWS, Naturally Speak etc.
• Hands on version control tools like VSS.
• Experience using HP tools ALM/Performance center.
• Extensive experience using manual testing to troubleshoot systems integration, GUI, Compatibility, User Acceptance Testing (UAT), SOA Testing using Web Services, functionality, Accessibility Testing and Regression Testing.
• Experienced in converting the Business Requirements into Technical Specifications for testing the application.
• Excellent verbal, written and analytical skills. Self-motivated with strong work ethics.
• Extensive experience with UI two tier and 3 tier Testing
• Strengths include excellent interpersonal and communication skills and the ability to provide solutions from a functional and technical perspective, meet deadlines

TECHNICAL SKILLS:

Databases: MS SQL Server 2000/2005, Oracle, DB2 and MS Access

Testing Tools: Win Runner, QTP/UFT, Load Runner, Selenium, Version one, NVDA SR, JAWS,Axe Tool

Defect Tracking: Quality Centre/ALM, Clear Quest, JIRA

Languages: C#, Visual Basic.Net, C, C++, Java, COBOLT-SQL, PL/SQL

Web Technologies: ASP.NET, ADO.NET, XML, XSL, HTML, Java Script

Operating Systems: Windows 98/NT/2000/XP/2003

Web Servers: IIS 5.0/6.0

Version Controls: MS Visual Source Safe

Reporting Tools: Crystal Reports, Microsoft SQL Server 2000/2005/2008, Reporting Services.

PROFESSIONAL EXPERIENCE:

Confidential, Dallas, TX

Sr QA Analyst

Responsibilities:

• Expertise in testing Airlines e-commerce applications, including order management
• Having experience with all Airlines applications such as Reservations, Scheduling, cancel, change Flight Operations .
• Involved in developing Test Plan, Test Cases and Traceability Matrix in ALM.
• Used Mercury ALM to track and report Application Defects.
• Expert in Functionality Testing, Smoke Testing, Regression Testing, Accessibility testing, User Acceptance Testing (UAT), Ad-Hoc Testing.
• Excellent experience in developing Test Scenarios, Test cases, Test Scripts and Test reports for Manual Testing.
• Tested user stories with airline data in an Agile environment of Three week monthly sprint.
• Wrote Test Catalogues with test scenarios for each user story to be tested.
• Participated in Desk checks with the Business Analysts, developers, and Business owners for explanation of each user story prior to testing.
• Participated in writing Test Plan and Test cases, Software documentation from business, technical and functional requirement.
• Experience with different Tools called SAAS, CS2, Siebel, ARD.
• Member of the Defect Management Team
• Modifying the test cases based on the new change requests from business.
• Used JIRA to track the sprints and user stories in the SDLC progression and upload test cases and screenshots created at the completion of testing.
• Wrote and captured screen screenshots for the Test Execution document that contained the Test Cases for each user story tested.
• Conferred with an off-shore team on the Test Execution document for clarity of each user story that was tested also worked on the off shore queries.
• Expert in Accessibility testing, using keyboard to access the application for low vision people or people with disability .
• Expert in using NVDA Screen Reader, Wave Tool, AXE-Tool, CCA Tool, Web developer Tool and Inspect element.
• Ample knowledge of WCAG guidelines for Accessibility testing
• Wrote Accessibility Test Cases for the Web application. Log defects and follow Defect Life cycle until the defect is closed.
• Experience in logging defects using the bug tracking database, providing verifications on fixes in multiple environments, and communicating fix success, failures, status updates using Bug tracking Tool like ALM and Jira.
• Developer run the ETL job and Provide output file, Validate output file/ data with expected result.
• During the testing, written complex SQL query for fetching input data from oracle data base using PL/SQL tool.
• Log the defect in JIRA and assign to the developer and follow the defect life cycle until defect close.
• Attend daily scrum meeting and provide daily status to the scrum master and team.
• Update QA document according to the requirement and update the test cases in HP ALM.

Environment: and Tools: PL/SQL, JIRA, HP ALM, Oracle Database, SWA Internal tools

Confidential, Dallas, TX

QA Analyst

Responsibilities:

• Analyzed and reviewed Business Requirement and Functional Requirement documentation. Interacted with Developers and Business Analyst to analyze and understand the user requirements, functional specifications and technical specifications.
• Involved in writing test strategies, test plans, and test cases.
• Performed black box testing of the application. Manually tested the functionality and User Interfaces of web application.
• Used Mercury Quality Center for Test Planning, Test execution and Defect Tracking. Involved in System testing, Integration testing, Functionality testing, Regression, End-End testing and User Acceptance testing.
• Worked on Web Interfaces functionality and participated in User Acceptance Testing.
• Developed automation strategy that defines test cases to be automated, reusable methods, parameterized functions, directory structure, naming standards for the functions, variables and scripts files.
• Performed Data-Driven testing to read test input data from an external source so as to test the application with different positive and negative data and wrote some reusable functions.
• Used Quality Center for requirements management, planning, scheduling, running tests cases and bug reporting.
• Interacted with developers to report and track bugs using Quality Center.
• Created standard report, snapshots and full reports using Quality Center. Involved in Data Validation using SQL queries
• Participated in Bugs Triage meetings, Team meetings and Defect report meetings Compared and analyzed the expected results to the actual results and documented the reports accordingly.

Environment: Quality Center 10, QTP9.0, Windows 2008/2012 UNIX, XML, Java, VBScript, SQL Servers.

Confidential, Dallas

QA Tester

Responsibilities:

• Worked as a QA Tester with POS System. Involved in testing the functionalities related to sales tracking, POS scanning, ordering forecast, adjustments, custom retail price and promotions in POS
• Involved in developing Test Plan, Test Cases and Traceability Matrix in ALM.
• Reviewed requirements for Business and Functional for the application.
• Involved in Integration, Regression, Functional and End to End testing on Store and Merchandising application interfacing with POS
• Wrote Test Cases in excel sheet imported them and executed Test Cases and logged defect in ALM.
• Created Test Cases in HP QC / HP ALM for various user stories based on Release and Sprint Plan.
• Involved in the Test Case walkthrough, assessment meetings.
• Executed test scenarios while accessing manual and automated tools.
• Documented defects found during User Acceptance Testing and present supporting documents to management.
• Created test plans, coordinated test plan reviews, developed, executed, and maintained both manual and automated test scripts, validated test results, recorded issues and developed and presented release readiness assessments.
• Developed documentation to support end-user projects. .
• Created, tracked and managed implementation plans accessing Microsoft Office Project.
• Experience in writing SQL queries.
• Assured customer satisfaction with proper documentation and reports.
• Created appropriate test plan, test cases and test scenario for the testing.
• I have tested POS application (point of sale), UI includes when merchandise is scanned, the description and retail of the merchandise should display on the screen.
• Work in the Agile development environment with frequently changing requirements and features set.
• Actively participated in Scrum meetings.
• Used Mercury ALM to track and report System Defects.
• Participated in defect reviews with the developers, managers and business people and presented the Defect reports in the defect review meetings.

Environment: ALM, Java, Microsoft office, Toad (Oracle), Windows2007, Client server

Confidential, NY

QA Analyst

Responsibilities:

• Very good experience in Accessibility testing, used to test the application by different roles so as to test the access to different kinds of users for different modules/links in the application
• System test and support of full legacy interfaces using SQL and database architecture.
• Performed extensive testing of service oriented architecture/web services testing and batch jobs processing.
• Wrote SQL scripts for backend testing and frontend data validations.
• Involved in writing test plans by incorporating performance testing.
• Performed Accessibility testing (508 Compliance) using JAWS and few Firefox addons.
• Create Accessibility for clients demonstrating Accessibility barriers and providing clear technical solutions to bring pages into compliance.
• Developed test code for testing locally in Java using Eclipse, Selenium Web Driver and TestNG framework.
• Performed Accessibility testing (508 Compliance) using JAWS and few Firefox addons.
• Executed and configure test cases and test scripts using SOAPUI testing tool
• Responsible for the testing of all components and applications in the new environment.
• Conducted needs analysis to identify system requirements and developed design assessment based on client specifications identified through various meetings.
• Responsible and involved in executing the scenarios, monitoring the server response timings, monitoring the throughput, Hits/sec, Trans/sec.
• Participated in walkthroughs of requirements, specifications and test strategies.
• Involved in full testing Life-Cycle from analyzing business requirements to testing phase.
• Worked closely with Business Analyst and developers to create test plans and test cases.

Environment: QTP 9.0, HP Quality center 8.2, 9.0, SOAPUI, API, Microsoft office, Microsoft excel and Microsoft Project

Confidential, NY

QA Analyst

Responsibilities:

• Interacted with Developers, discussed the Specifications provided by the Analysts and also the changes and the discrepancies in the application.
• Actively involved in test case preparation and evaluation through peer reviews and formal reviews.
• High proficiency in Scheduling and Managing resources and activities in QA Teams and Meetings.
• Conducted Walkthroughs and Review meetings with Business Analysts & Development team.
• Developed the testing strategy and Test Plan documents, documented it for higher levels of management’s testing approach.
• Performed Regression Testing using Quick test Professional(QTP)
• Executed and configure test cases and test scripts using SOAPUI testing tool
• Validated user input from the web pages.
• Used Check points, Parameterization and Recovery Scenarios
• Used VB Script Functions heavily
• Used Shared Object Repository administration.
• Developed test scripts for Data Driven Tests as well as executing these scripts for Interface testing.
• Performed defect reporting and defect tracking using Quality Center.
• Performed Regression Testing on new application builds and when modifications/changes were done
• Responsible for Tracking Defects using Quality Center and making sure that the defects are efficiently passed from one bucket to another.
• Maintained Traceability Matrix for latest test results information.
• Generated Reports using Quality Center at the time of execution and releases.
• Assisted in importing and exporting the Test Cases from Excel to Quality center.
• Identified critical show stoppers and reported them to the developers during the testing phase.
• Identified and documented all the defects to ensure application software functionality for present as well as future builds.

Environment: Quality Center, Quick test Professional(QTP), SOAPUI, Java, API, HTML, JavaScript, Oracle, SQL, IE, Netscape Navigator, SQL Server, VBScript