SUMMARY:

• Highly motivated, self - directed, certified ScrumMaster leader with over 15 years of IT experience in quality assurance and business analysis driving customer success through an of understanding of a client’s industry, business processes, products and services, and customer base
• Strong experience working in various sectors like Telecommunications, HR, Manufacture, Healthcare, Insurance, Investment Banking
• Leader of test management experiences including test planning, scheduling and staffing, test scenario creation, requirements traceability matrices (RTMs) & entrance/exit criteria definition, system testing, functional testing, user acceptance testing, and defect management
• Experienced software development life cycle (SDLC) engagements including requirements gathering, functional testing, deployment, training and change management processes
• Solid understanding of Business Requirement gathering, Business Process Flow, Business Process Modeling, Business Analysis and Data Mapping in Agile or Waterfall environments

TECHNICAL SKILLS:

Analyst/Testing skills: Data Warehouse, Backend, ETL, .Net applications with Manual, Automated

QA Automation Tools: QC, Quick Test pro, TFS, Win Runner, Test Director, Load Runner, Silk Center, SOAP UI

Middleware Tools: SQL Developer, Query Analyzer, AQT, TOAD

Operating Systems: MVS, UNIX, Linux, WIN 95/98/NT,.WIN2000,Windows XP pro

Reporting Tools: Crystal Reports XI, Business objects, E-test, E-Load,

Languages: XML, C, C++, SQL, JAVA, Shell, PL/SQL, DHTML, VB Script. Java Script, .NET and Flash

Data Modeling: Erwin, Rational Rose

Databases: ORACLE 8.x/9.x/11i, MS-ACCESS,SQLServer7.x/9.x,DB2

Project Communication Tools: MS-Project, MS-Office, XL, MS Outlook

Technologies: C, C++, C#, .NET, EJB, JDK, Java Beans, JUnit, Servlet

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

QA Lead

Responsibilities:

• Lead order management quality assurance teams on various projects. Responsible for the testing and validation of on-going development projects
• Review the A&D documents with Tech lead, Database Developers and Test team for better understanding of the requirements
• Manage the work of on-shore and off-shore resources
• Establish QA objectives & testing standards. Define high level test strategy, project specific master test plans, and project specific test scope. Acquire and train testing resources
• Update and provide executive status of issues and defects via Quality Center
• Analyze business and system requirements, mange development of specifications to create and execute detailed test plans, and verify bug fixes
• Lead internal and external test package review with stakeholders/PM/TM/Mediation Architects /development team
• Create and maintain test manual and reusable test templates
• Configure test environment and create strategy for product development and certification. Assure test data, schedule automated/manual tests. Approve results documentation and tracking systems updates.
• Work with the program to perform level of effort analysis, overall project schedule, and identify and manage risks
• Work with development teams with impact assessments and risk analysis
• Supervise development of SQL-queries/procedures for database and backend testing

Senior Testing Engineer

Responsibilities:

• Updated and provided executive status of issues and defects via Quality Center
• Analyzed business and system requirements, managed development of specifications to create and execute detailed test plans, and verify bug fixes
• Supervised development of SQL-queries/procedures for database and backend testing
• Determined testing requirements developed and reviewed scripts for positive and negative test scenarios, conducted baseline testing, and generated reports
• Conducted daily and weekly meetings to ensure testing milestones are met

Senior IT Analyst

Responsibilities:

• Insured implementation success through direct client engagement to gather, analyze and document functional and regression requirements
• Served as the technical liaison between the Business and Technical teams

Senior IT Analyst

Responsibilities:

• Maintained cross business responsibilities; Served in dual role as a Project Manager and Software Tester
• Worked closely with development to ensure understanding and appropriate testing strategies are implemented
• Provided analysis and recommendations in areas such as talent management, organizational assessment, performance and career management, succession planning, organizational structure, workforce planning and change management

Senior IT Analyst

Responsibilities:

• Worked closely with development, Configuration Management, Project Managers, Business Analyst to understand, test, and resolve issues during testing
• Led the process improvement activities through a coordinated requirements and solution design walkthroughs

Application Developer

Responsibilities:

• Created software applications in VB.NET, Access, SQL, and Crystal Reports that monitors the vaccine life cycle of humans
• Led large-scale technical projects, worked with CDC staff and users to gather requirements and negotiate solutions
• Authored proposals to present to internal stakeholders and the Executive steering committee

Application Developer

Responsibilities:

• Led a technical team in the creation of a new Instant Message application system, which interacted with the Internet including software architecture, design, coding and team coaching. Hands-on development of all parts of the application; GUI, business object layer, database. Utilized ASP, ADO, Java Script, SQL, Visual Basic 6, HTML and SQL Server 2000
• Managed the development of code to track user utilization, and collected usage and performance statistics to optimize site performance, improve usability, identify and block site abusers, and provide valuable information to the marketing and strategic development department

Software Engineer

Responsibilities:

• Led development of the ARSAMS application that was one of the user-friendliest software for the United States Government that consisted of major development in the Delphi environment
• Directed the design, documentation, testing, implementation, subsystem interface, operation, and maintenance of information systems software using the .NET environment where VB.NET development was used

Application/Web Developer

Responsibilities:

• Led development of the Guaranteed Fixed Price Plan application using Oracle 8i as the database, Visual Basic 6.0 for the Com component and ASP to interface from the web to the database
• Worked directly with Georgia Natural Gas and PowerCom to develop a more efficient billing engine that consisted of the BANNER user interface application and web facing applications

Application Developer

Responsibilities:

• Evaluated and enhanced existing processes to provide a higher level of system efficiency and effectiveness to improve customer satisfaction
• Designed, coded and tested legacy file conversion software to meet standards for quarterly system releases