PROFESSIONAL SUMMARY:

• Around Eight years of experience in IT industry with emphasis in Quality Assurance of Web based applications built in Airlines, Healthcare, Financial, and Insurance domains.
• Experience includes the testing of Web based applications using Functionality Testing, System Testing, Integration Testing, Regression Testing, GUI Testing, Web application testing and Black box testing.
• Solid understanding of quality assurance testing methodology relative to the Software Development Lifecycle (SDLC).
• Managed offshore resources by sharing testing schedules, tracking testing requirements, validating test cases and helped them resolve issues/gaps/defects with BA’s and developers.
• Experience in development, execution, and maintenance of Test Plans, Test Scenarios and Test Specifications as well as necessary Test data.
• Experienced in writing Test Plans and Test Cases.
• Excellent Database knowledge for Backend Testing using SQL commands.
• Tested online applications for browser compatibility, System Integration, Performance, Functionality, Design verification and Validation.
• Interaction with development teams for smooth problem resolution and error free rollouts.
• Possess excellent Analytical, Communication and Leadership skills.

TECHNICAL SKILLS:

Operating System: Windows 95 / NT/2000/XP.

Hardware: IBM compatible Confidential

Languages: C, C++, PL/SQL, ASP, Java, J2EE, VB.Net.ASP.Net

Scripting: HTML, DHTML, XML, Java Script, VB Script.

Web servers: IIS, Java Web Server, IBM Web Sphere, Web logic 5.1.

Web Services: SOAP UI 3.5.1, XML

RDBMS: Oracle, MS Access, SQL Server.

App Servers: IIS, BEA Web logic, IBM Web sphere.

Testing Tools: HP ALM/Mercury Quality Center, TFS, MTM

Defect Management Tools: HP ALM/Mercury Quality Center, TFS, Bugzilla, JIRA

Test Types: Black Box, White Box, Functional, Integration, System, Regression, Web Services testing, Smoke, Acceptance, User Interface, Database and UAT.

Documentation MS WORD, MS: EXCEL, HP ALM, QC.

PROFESSIONAL EXPERIENCE:

Confidential, MN

Sr QA Analyst

Responsibilities:

• Studied the user requirements prepared by the client business and technical users to evolve the technology architecture for the project.
• Worked with the team of 5 onsite and 5 offshore members for manual testing execution and defect management process
• Managed offshore resources by sharing testing schedules, tracking testing requirements, validating test cases and helped them resolve issues/gaps/defects with BA’s and developers.
• Tracked all the requirements using HP ALM and Rally
• Created and Executed test cases, updated test results and status. Reported defects and verified bug fixes using HP ALM and Rally.
• Involved in Designing Requirement Traceability Matrix to analyze changes and identify the areas of application for Regression Testing
• Involved in test cases review by development team, product management and modified the test cases based on their feedback
• Involved in Black box, Functional, Regression, Negative, Compatibility and Integration testing.
• Used SQL queries Extensive to perform Back - end testing on the database views for various functionality.
• Tested Web Services using SOAP UI tool by creating test XML’s with expected data and verified the responses in SOAP UI as per the business requirements.

Environment: Agile, Rally, MS Office, Visio, Oracle, XML, Java, J2EE, SOA, SOAP UI, MQ Series, DB Visualizer, Ultra Edit, Windows 2000 / XP, HP Quality Center, Web Services, Oracle.

Confidential, IL

Senior Software Quality Assurance Engineer

Responsibilities:

• Developed Test Plan, Test strategy, Requirement Traceability Matrix, Test Coverage, Test Cases, and Test Scripts in Mercury Quality Center for testing the applications.
• Involved in Team/Review Meetings with the business team to understand the functionalities and enhancements of the application.
• Developed Test Cases and Test Scripts using Business Requirements.
• Conducted End-End testing manually.
• Involved in all phases of testing which includes Smoke, System, Integration, Regression and User Acceptance Testing.
• Managed the Traceability between requirements and test cases.
• Submitted weekly status reports stating the blocking issues of the current build.
• Attended weekly meeting with team leaders, managers and developers to discuss the issues found during the creation of the test case/scripts.
• Tested the claims for newly created benefit packages and changes made to existing benefit Packages.
• Worked with JCL to schedule jobs on Mainframes.
• Validated the data on Mainframes.
• Tested User Interface inconsistency and application functionality.
• Worked with SQL queries to test database functionality.
• Involved in submission of Bugs through Quality Center 9.2 and frequently reviewed status by conducting meetings.

Environment: HP Quality Center, Mainframes (Cobol, CICS, JCL), DB2, Java, Java Script, Oracle 9i, UNIX, Windows NT/2000, SQL,MS Office Tools.

Confidential, IL

Software QA Analyst

Responsibilities:

• Conducted Test Plan and Test case reviews to communicate all the test objectives with the Team.
• Involved in Manual Testing of the application
• Extensively interacted with Business analysts Developers to analyze, testing requirements.
• Prepared test requirements, test cases in Test Director.
• Testing compatibility of software under various Internet Browsers.
• Performed extensive manual testing on critical functionalities of the application.
• Created and tested scenarios using positive and negative test data.
• Responsible for testing navigation of application screens.
• Tested the GUI functionality of each module in application according to the guidelines of the Test plan.
• Involved in conducting the System testing, Integration testing of the application.
• Performed Backend testing by extensively using SQL queries to verify the integrity of the database.
• Recorded, reported and tracked bugs using Test Director.
• Prioritized and reported defects, presented documents and reports in weekly team meetings.
• Wrote SQL queries for data validation.
• Generated daily status report using graphs with in the Test Director 8.0.
• Conducted weekly defect status meetings and co-ordinate defects with the team

Environment: Team Foundation Server(TFS),Microsoft Test Manager (MTM), VB.net, ASP.Net, ASP, HTML, XML, SOAP UI, SQL Server 2000, SQL and Windows 2000/XP.

Confidential, New York, NY

QA Engineer

Responsibilities:

• Reviewed Business Requirement Documents and Technical Specifications.
• Documented Test cases corresponding to business rules and other operating conditions.
• Involved in testing Confidential ’s Confidential web sites manually.
• Tested the backend database using SQL queries.
• Involved in Developing Test Plans, Test Cases.
• Involved in the functional testing of web pages.
• Performed Manual Testing of the application.
• Responsible for GUI Testing, System, Integration, Regression and Acceptance Testing.
• Prepared status summary reports with details of executed, passed and failed test cases.
• Made extensive use of MS Office tools to create and maintain documents such as test plans, test execution and test results documents
• Developed QA metrics to keep track of department’s achievements.
• Reported the bugs, Email notifications to the developers using the Test Director.
• Monitored Test Director to close the bugs/cases as and when developers fix the bugs.

Environment: Java, Java script, HTML, Oracle, WIN95/NT; Test Director.