SUMMARY:

• Nine(9) years of diverse experience in Information Technology with an emphasis on EDI Analyst, Software Quality Assurance and Business Analyst.
• Extensive knowledge of various phases of different Software Development Life Cycle (SDLC); models like Waterfall, Agile, RAD, RUP, etc.
• Experienced in Full life cycle Manual Testing in a Web - based Applications and Client/Server Applications.
• Substantial experience in Sanity and Smoke Testing of applications before testing effort of UAT and Regression Testing of applications.
• Responsible for Performing Integration Testing and UAT testing.
• Involved in validating test cases, verifying multiple test scripts.
• Extensive knowledge of different kinds of testing like Smoke Testing, Functional Testing, Integration Testing, System Testing and Regression Testing.
• Expertise in problem solving and bug tracking using tools like Quality Center, JIRA, and Rational Quest Clear.
• Expertise in querying and testing using RDBMS tools like Oracle, MS SQL server, DB2, for Data integrity.
• Expertise working in Healthcare industry with Claim Processing, Enrollment and Provider etc. Medicaid and Medicare modules as well as Interface Testing and Data Conversion.
• Good knowledge on different modules within healthcare (Membership, billing, enrollment, claims, capitation, providers, and Coordination of Benefits (COB)).
• Experience providing primary analysis for business processes running on the EDI (Electronic Data Interchange) standard.
• Possess strong commitment to team environment dynamics with the ability to contribute expertise and follow leadership directives at appropriate times

TECHNICAL SKILLS:

Test Management Tools: QC/ALM, TFS, UFT, Selenium, JIRA, QTP, SharePoint

Database Tools: SQL Server, Oracle, DB2

Methodologies: Waterfall, Agile, RAD, RUP

Other Tools: TOAD, SQL+, DB Visualizer, JIRA, Rational Clear Quest, Clear Case

Languages: Java, VBScripts, C++, JavaScript, SQL

PROFESSIONAL EXPERIENCE:

Confidential, Washington DC, DC

Software Quality Assurance Engineer (SQA)

Responsibilities:

• Developed and updated Test Plan documents to manage test activities throughout projects and organization
• Performed functionality testing in frontend and backend to validate requirements.
• Performed smoke, Positive, negative, Boundary, functional, regression, system, integration, and user acceptance testing (UAT).
• Developed test cases, test scenarios based on functional requirements.
• Performed advanced planning of automation needs, defined business system project objectives and prepared project plan.
• Provided staff coordination to assure staff and contract resources required executing the project plan are available and ready for commitment.
• Managed test cases, defects, requirements, test execution results in HP ALM.
• Formed post test execution reports and graphs in ALM, and distributed among the stakeholders.
• Maintained, and updated Requirements Traceability matrix (RTM).
• Developed Automation Test Scripts by using the tool HP UFT to perform regression testing for the new release.
• Enhanced the scripts by inserting various kinds of checkpoints such as Standard Checkpoint, Bitmap checkpoint, Image checkpoint, database checkpoint, putting regular expression, creating recovery scenario and adding more steps writing descriptive programming.
• Performed data driven tests with the same script for multiple sets of data.
• Generated Test Result Report (TRR), and distribute after completing Peer Reviews.
• Used PVCS Version Manager to store and manage project related documents.
• Developed complex SQL queries for Oracle using TOAD.
• Organized and facilitated peer review meeting with requirement, development, and design team.
• Developed and distributed peer review documents among the team and participants.
• Communicated with different teams in Software development life cycle.
• Worked closely with managements and participated in decision making meetings.

Environment: UFT, ALM, Selenium Webdriver, IDE, TestNG,.NET, JAVA, Java Script, HTM, XML, VB Script, PVCS Tracker, Apache Web Server, Windows, Unix

Confidential, Washington DC, DC

QA Analyst

Responsibilities:

• Analyzed and wrote test plan in accordance with business requirements.
• Wrote test procedures for front-end GUI standards.
• Determined business requirements for handling products / services including dealers and share holder.
• Acted as a liaison between the technology and business areas of the organization.
• Assessed new Business needs / initiatives and translated them into detailed business requirements specifications.
• Performed functional gap analysis and Full Development Lifecycle through Iterative methodology.
• Developed, derived, clarified and reviewed functional specifications and Use cases.
• Written and executed unit test plans / system test plans, UAT plans, quality assurance test plans and test strategy.
• Conferred periodically with both business unit and technical programmers throughout the lifecycle of the project in order to track progress, identify changes and ensure changes are communicated to both the business unit and technical staff.
• Performed cost-benefit and operations impact analysis.
• Conducted user trainings and presentation to senior management on system features.
• Conducted Integration, Security, Data Driven, Regression and System testing on various versions.
• Extensively used SQL Queries to perform Back End Testing and to check the integrity of the data.
• Tool for Oracle Application Development (TOAD) was used to verify the tables in the database.
• Participated in weekly meeting and discussed modification request with management team.
• Managed requirements, developed and executed Tests Scripts, track and managed defects in Quality Center.
• Used Quality Center for project tracking, and planning and managing test,.

Environment: Windows, UNIX, Oracle, Doors, Quality Center, QTP, Java, JSP, Servlets, Visual Basic, ASP.Net, Java Script, HTML, DHTML, TOAD, SQL Developer, SQL, PL/SQL, MS Office, Web Logic.

Confidential, Tysons Corner, VA

QA Analyst

Responsibilities:

• Analyzed Business Requirement Documents and system Requirement Documents.
• Analyzed system Specifications, design, development and execution of Test Cases.
• Created detailed Test Scenarios and Test cases according to the Business/functional requirements.
• Signed off the Test Entrance Criteria before starting test.
• Developed tests scripts for Functionality, Regression, Security, GUI, Configuration, URL Navigation and Database testing.
• Performed Black Box Testing to check the Functionality and User Requirements.
• Developed detailed Test Plans and Test Cases and provided the Documentation.
• Applied Strategies and Approaches for Identifying Risks with implementation, assessing their likelihood, and initiating strategies to test those risks.
• Coordinated with the Developers regarding the Defects raised and Retested them against the application.
• Performed Backend Testing of the application by writing SQL queries.
• Tested efficiency of Search feature, used SQL for database queries.
• Reported and managed software defects using Rational Clear Quest and interacted with the developers to resolve technical issues.
• Wrote Test Cases in Rational Test Manager that would test various Test scenarios.
• Formulated detailed Test Plan using Rational Test Manager, after analyzing business Rationale and software requirement artifacts.
• Used Clear Quest as error tracking system
• Participate in weekly meeting with the management team and walkthroughs.
• Maintained and documented operational proceedings for each Build while Regression testing.
• Prioritized the bugs and tracked them through Defect Tracking Database.
• Interfaced with development team to point out bugs and retested fixed bugs.
• Recorded, Reported and Tracked Defects to accurately depict the Status of the system.
• Facilitated bi-weekly meetings and evaluated the project progress.

Environment: Test Manager, Clear Quest, ASP.NET, Java, HTML, UNIX, XML, J2EE.UNIX, Shell Scripting, WebEx, Oracle, SQL, PL/SQL, Amdocs, Lotus Notes, SharePoint Services, MS Office., .NET Framework, HTML/HTTP Protocol, MS Visio.

Confidential, Pittsburgh, PA

QA Analyst

Responsibilities:

• Thoroughly analyzed the business requirement documents and create test cases according to it.
• Implemented Standardized and Unified process throughout the Software Development Life Cycle (SDLC).
• Actively participated in all the phases of the testing Life cycle (Planning, Designing, Development and Reporting and Results).
• Extensively used SQL in order to retrieve data from the databases by writing Stored Procedures, views, triggers etc.
• Used Complex SQL queries using joins and sub-queries to test the reports generated by the different modules as a part of back-end testing.
• Designed, updated and reviewed the Test Cases for member’s information, Providers according to HIPAA.
• Developed and maintained the test scripts, test data and test cases.
• Involved with other team members to set up testing tools, implementation and other testing environments.
• Performed various types of testing, such as, integration, functional, regression, user acceptance testing manually.
• Participated in performance testing using LoadRunner.
• Created the test scripts for both positive and negative testing.
• Defect Identification and created defect tracking reports till the close of the defect.
• Preparing Test Metrics using Quality Center.
• Attended various Functional Walkthroughs and writing high level testing scenarios.