SUMMARY:

• 7 years of experience in Software QA Analysis & Testing in Government sector (Criminal Justice, Confidential ) and Corporate areas working with Insurance and Retail domain.
• Prepared documentation such as business requirements and functional specifications based on business needs and used the information to develop detailed comprehensive test strategies to verify system changes to meet the needs of the client.
• Expert in working with business and SMEs to analyze and gather business and technical requirements that can be utilized to develop test strategy.
• Experienced in developing Test Plans and Test Cases for different types of software testing.
• Extensive use of Defect tracking tools like Quality Center for identifying, analyzing, and documenting defects.
• Experience in working on major conversion and integration projects for the client regarding Claims Systems in the world.
• Solid understanding of software architecture technologies (e.g. HTML, .Net, XML, Web Services, SOA, SOAP, etc.
• Functionally validated Web Services delivered in SOAP UI XML format as provided in specification document.
• Expertise in Data Warehousing Testing Methodologies and BI Application/Report testing.
• Experienced in various types of testing including Sanity Testing, SmokeTesting, Functionality Testing, Performance Testing, Volume Testing, Unit Testing, Integrated Testing, System Testing, Positive and Negative Testing, Security Testing and Regression Testing of, Web Based and Client - Server applications
• Performed Back End Testing by executing SQL queries.
• Involved in maintaining Test Matrix and Traceability Matrix and performed Gap Analysis
• Performed User Acceptance Testing (UAT) manually.
• Assisted the Project Manager Plan, Coordinate, and Monitor project levels of performance and activities to ensure project completion.

TECHNICAL SKILLS:

Testing Tools: Quality Center/ALM, SOAP UI

Bug Reporting Tools: TFS, Clear Quest, Jira, Quality Center/ALM

RDBMS: MS SQL Server, Oracle, MS AccessOther Tools: MS Office Suite (Word, Excel, Power point, Visio), Visual Studio, SQL

Methodologies: SDLC, Agile, Waterfall, JAD, RAD

Operating Systems: Windows, UNIX

Web Browser: Internet Explorer, Mozilla Firefox, Google Chrome

PROFESSIONAL EXPERIENCE:

Confidential, Austin, TX

Sr. QA Analyst

Responsibilities:

• Analyzed the business requirements and Functional Specs for developing Test Plan and the Test Strategy
• Actively involved in creation of detailed test cases and test scenarios for different application modules according to functional requirements and business specifications.
• Responsible for conducting smoke, functional, UI, regression and ad-hoc testing of Software.
• Prepared and executed test cases for mapping of product specifications
• Tested auto collection activities on both open and charged off accounts
• Facilitated and involved in regression, integration and system testing on the corresponding enterprise level loan origination system (LOS) with separate components for loan officers, processors and broker
• I worked on the eQuote application which was a web based portal used to give live online auto insurance quote to the applicant and also the comparative quotes from different auto insurance companies
• Ensured successful end results for testing, in order for business to sign-off.
• Efficiently support day-to-day/month-to-month Auto Sales and Operations planning by accurately reporting sales and inventory levels daily.
• Verified for Calendar Appointment scheduling for complex scenarios, Check for Conflicts, Messaging and integrations, Interfacing, Security and Permissions including user roles, workflows, privileges and Validation.
• Conducted Test plan reviews, Test case reviews.
• Worked on traceability matrix to map Test cases against Requirements using Quality Center.
• Validated Source - Target mappings applying various transformation rules and Business Rules.
• Worked in creating scenarios for row count validations.
• Created test sets based on scenarios to validate.
• Participated in Defect Review, Actuarial Review meetings periodically
• Test management is done using HP Quality Center.
• Performed data driven testing and parameterization for web based application.
• Performed Security Testing in Positive and Negative Testing to ensure appropriate user authentication.
• Used Recovery Scenario Manager to handle exceptions.
• Inserted variety of check points (Object Check point, table check point, test check point, etc) to match the object properties captured during the recording session with the objects properties captured during the run session
• Tested several web services to interact with external systems: payment processing web service (REST API) etc.
• Worked on analyze, test and monitor the claims reports.
• Manually wrote SQL queries to check the integrity of data.
• Constantly tested SQL for joins and contexts for new object creation. Using Rapid SQL conducted functional testing in the SQL of existing objects.

Environment: SQL Server, Web Services/API, SOAP UI, REST SOAP, Quality Center/ALM, Clear Quest and SharePoint, MS Tools, etc.

Confidential, Fort Worth, TX

QA Tester

Responsibilities:

• Involved in entire Software Development Life Cycle (SDLC).
• Understand the application business logic with Business Requirements Specification Documents and functionality of application with Functional Requirements Specification Documents
• Involved in preparing the high level Test Strategy & Plan and developed Test Cases in accordance with the functional specifications.
• Used Agile Methodology to minimize risk by implementing software development in short time boxes or iterations.
• Work closely with the subject matter experts (SME’s) and cross-department teams to facilitate the mission and goals for project.
• Involve in coordinating to ensure testing of functional areas is complete, tracked and on-schedule.
• Coordinated with business users on the test script and review the test cases /executions done by the testing team and sign-off.
• Involved in preparing the Automation Design document, identifying the test cases to be automated for Regression Testing
• Created Data Driven GUI and API-Web Services tests by using parameterization.
• Developed Web Service/API Call using SOAP UI for Webservices protocol.
• Used Quality Center for executing test sets, collecting test results, and analyzing the data
• Point of escalation for the QC database for all testing phases (update, follow-up and escalate overdue issues).
• Tracked and logged defects in Quality Center and coordinated meetings with developers and business analysts to prioritize the defects, defect fixes and problem resolution
• Established Tractability between the Requirements and the Tests in Tractability Matrix using Quality Center
• Generated Defect Reports and Test case coverage reports for status meeting and also involved in resource planning for test cases coverage
• Involved in Defect Review meetings and participated in weekly meetings with project management team
• Coordination of test plan, test results and reports in central repository - Share point portal
• Worked with the business users on User Acceptance Testing by mentoring them on various aspects of testing

Environment: Web Services, SOATEST, SQL Server, Quality Center, Rally, Clear Quest and SharePoint, MS Tools, etc.

Confidential, Montvale, NJ

QA Analyst

Responsibilities:

• Worked on Test Plans for different benefit packages according to Business requirements documentation.
• Involved in discussion with the Subject Matter Experts (SME) during creation of test plans and updating of business requirements.
• Conducted Functionality testing during various phases of the application
• Tested developed modeling framework to estimate Probability of Default (PD), Loss given default (LGD) and Exposure at default (EAD) for calculating Risk
• Tracking key portfolio indicators including sales, balance build, losses, costs and risk adjusted returns across risk segments
• Assisted BA in preparation of High level design documents for Collateral management - identification, valuation, assignment and constraints management.
• Assisted BA and manager for Credit Ratings - Internal Credit Ratings determination, Liquidity Risk - Scenario Analysis, Treasury Stress Testing and Reporting
• Functionality and performed data driven testing on the application inserting different data in excel sheet
• Involved in preparing the Automation Design document, identifying the test cases to be automated for Regression Testing.
• Worked on writing several complex SQL queries for validating
• Worked on backend testing for data validation using SQL Queries.
• Worked on Performing negative and positive testing using SQL Queries
• Involved in new development, support, enhancement of application.
• Validated the workflow of e-mail and e-sign Application Functionality as well as all the distribution Methods
• Gathered business requirements from users and created designs for enhancements and to remedy defects.
• Performed product testing, user acceptance, remote user testing, usability standards validation, and performance testing; and resolved system defects.
• Interacted with developing team to resolve technical issues and investigated software faults.
• Maintained Test Matrix which gives overview of the Testing Effort.
• Work with the defect management team to debug the process using Quality Center.
• Monitoring the defect life cycle, generating customized graphs and reports for the client, using Quality Center.
• Used Quality Center to record documenting information useful in debugging process, evaluating test data.
• Used Quality Center for reporting and tracking bug and generating reports.

Environment: SOAP UI, XML, HTML, Quality Center, Windows, Agile, MS Visio, MS Word, Excel, PowerPoint, Etc.

Confidential, Baltimore, MD

QA Analyst

Responsibilities:

• Created test plans and wrote test cases for manual execution
• Worked in Agile scrum methodology for both manual and automation testing.
• Work closely SCRUM team to create test scripts and test cases to ensure coverage of all areas of the product/feature(s)
• Defect tracking & logging of defects in HP Quality Center and verifying the fixes
• Queried the database to cross-validate data obtained through the checkout process and the system displays order confirmation page.
• Extensively used the HP Quality Center tool for all the test management activities like Release Planning, Test Planning, Test case Execution, Requirement Traceability and Reporting.
• Experience in performing end-to-end User Acceptance Testing (UAT).
• Set-up, co-ordinate & conduct system & UAT testing with Business Analysts and end-field users after the applications were all set.
• Executed manual test scripts/plans and provide defect and usability feedback to the SCRUM team in a timely manner
• Conducted Functionality testing during various phases of the application.
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Participated in SCRUM team development and maintaining testing environments
• Created test cases manually to perform different types of testing such as positive/negative, functional/regression, interface, batch testing, screen navigational testing, smoke/sanity testing, exploratory testing or Backend testing
• Created the Traceability Matrix to ensure that all the user stories are being tested and covered in the testing plan.
• Used Perfecto Mobile to test applications on multiple real devices.
• Executed the test cases manually and through test scripts and logged the results in the test report for every sprint.
• Used HP Quality Center to report and track bugs and impediments.

Environment: ALM/Quality Center, MS Office Suite, Jira, Java, XML, API, SQL