PROFESSIONAL SUMMARY:

• Having 14 years of working experience in the field of Information Technology as Sr QA Lead / Sr QA Analyst areas of Client/Server Technology, Web Applications and Java Technologies in diverse business & technical environments with demonstrated leadership abilities and setting up Test Environments.
• Manages and responds to Software Quality Assurance issues with related groups such as Development, Database, Integration and Customer Support.
• Having excellent working experience on Quality Management, Critical Path Management, Risk Management Analysis.
• Good experience testing on touch-driven devices IPAD and Android .
• Strong understanding of User Acceptance Testing (UAT) testing methodologies and practice
• Extensively worked with Development and Application Support Management/ Release Management for Implementation Readiness and Post Implementation Quality Analysis.
• Manages and responds to Software Quality Assurance issues with related groups such as Development, Database, Integration and Customer Support.
• Involved in testing Java, J2EE, VB, Oracle, .Net and Developer 2000 applications.
• Expertise in testing SOAP/REST web services using SOAP UI.
• Expertise in anticipate Software Release Problems and take corrective actions, escalating as needed, to resolve and achieve commitments.
• Coordinating Testing Activities to support technical solution implementation throughout the SDLC for the projects.
• Extensively worked on Automation Testing tools like Rational Functional Tester (RFT 8.5.1), SELENIUM for Functional Testing and Rational Performance Tester (RPT 8.3) and HPPC (Load Runner) for Performance Testing.
• Having excellent working experience on BMC REMEDY 7.6 ticket resolution tool.
• Experience with Functional, Performance, Stress/Volume, Regression, Service Level Testing (SLT), End to End Testing, Mobile Testing, User Acceptance and Integration/System Testing, User Confirmation Testing and Business Validation.
• Knowledge on Performance Tuning Activities.
• Experience in understanding application performance requirements, developing performance engineering strategies, wide-ranging exposure to complete performance testing using the protocols and usage of performance monitoring tools.
• Expertise in designing and developing Test Strategy, Test Plan, Test Cases and generating Test Reports, defect reports and Preparation of Production Quality documents.
• Experience in implementing SDLC methodologies including Waterfall, V-model and Agile / Agile Scrum process.
• Expertise with Black Box Test Design Techniques like Boundary Value Analysis, Equivalence Partitioning, Decision Table Testing, State Transition Testing and Error guessing techniques, Smoke Testing, Functional Testing, Regression Testing, Data Base Testing, Interface Pairwise Testing (IPWT), Pairwise Testing (PWT), Load Performance Soak Testing (LSP) and User Acceptance Testing (UAT).
• Expertise in Identifying the defects in construction level and defects logging through Test Management Tools like Rational Clear Quest (RCQ), Mercury Quality Center (MQC) and Team Foundation Service (TFS)
• Experience in working with multiple Relational Database like Oracle 11g, SQL Server 2000 and MS Access.
• Expertise writing in SQL queries using ORCLE and SQL Developer.
• Very good understanding and expertise in the UNIX, Windows Operating systems and systemic trouble shooting to determine the issues from the logs etc.
• Manages and responds to Software Quality Assurance issues with related groups such as Development, Database, Integration and Customer Support.
• Involved in Production Environment Testing and Confirmation testing activities.
• Participated in Defect Review Process and Calls
• Managing Quality deliverables improve quality, Team motivation and better workplace productivity.
• Interacting with Customer calls and providing the clarification on defects.
• Project status tracking, Status reporting to clients, Review meetings with team members as well as with client on a daily / weekly basis
• Have good interpersonal skills and can perform individually or as a Team.
• Good knowledge in Build process in CM tool SCME (sublime) and Bug Life Cycle.
• Involved in Quality Related Activities.
• Good communication skills, interpersonal skills, self-motivated, quick learner, team player.

TECHNICAL SKILLS:

Operating Systems: UNIX, Windows 2000, Windows XP.

Languages: Java, .NET

Web Technologies: J2EE, HTML, XML, Java Script, JMS, Microsoft Azure, Visual Studio 2013

Database: Oracle 11g, SQL Server

Testing Skills: Manual Testing, Test Plan and Test Case Preparation, Mobile (iOS) Testing, Service Level Testing (SLT)

Automation Tools: Rational Functional Tester (RFT 8.1.0), Rational Performance Tester (RPT 8.3), QTP 9.0, HPPC (Load Runner), Selenium.

Reporting Tool: Business Objects

Processes: IBM s QMS (Quality Management System)

Defect Tracking Tool: Rational Clear Quest (CQ 7.1.2.5), Mercury Quality Center (MQC 11.0), Microsoft Test Manager, Test Foundation Server (TFS)

Test case Tracking Tools: STTS, Run rate Tool, RallyDev

Quality Tools: Metrics, Rational Portfolio Manager (rpm)

Traceability Matrix Tools: Requirement Management Tool (RMT), ReqPro, PRISM

METHODOLOGIES: Agile, Water fall

Other Tools: Remedy 7.6, Rational Policy Tester (RPT), Incident Management, Rational Requisite Pro, SOAP UI, BMC Patrol, Rational Quality Manager

PROFESSIONAL EXPERIENCE:

Confidential, Scottsdale, AZ

Senior QA Lead (Integration Testing)

Responsibilities:

• Extensively participated in Business Requirements meetings along with Business Analysts, Project Managers and Development leads.
• Working on Agile method including designing and developing Test Strategy Documents, Test Plans, Test Cases with Gherkins method, Test Reports and Defect Reports with HP’s Application Lifecycle Management (HP ALM), Microsoft Team Foundation Server (TFS) and Microsoft Test Manager (MTM)
• Involved in day-to- day SCRUM in an agile environment meetings both on site and off shore teams to providing the day-to- day updates on the testing schedules.
• Developed, executed and maintained Selenium automation scripts.
• Designed Testcases using Selenium Webdriver and TestNG.
• Enhancing the Selenium Testcases for Cross browser testing.
• Involved in Regression Testing using Selenium.
• Designed developed and implemented user acceptance testing as the final phase of applications development.
• Captured and tested all modifications to proposed functional requirements and Met all project timelines and deadlines.
• Assisted clients and team in producing high-quality applications.
• Working on Cloud system testing including Azure, Web Jobs, APIs, Enterprise Service Buses, database testing (including Oracle, DB2, SQL server) and mobile testing (IOS and Android Mobile devices).
• Work on escalated tasks related to interconnectivity issues and complex cloud-based identity management and user authentication, service interruptions with Virtual Machines (their host nodes) and associated virtual storage (Blobs, Tables, Queues)
• Responsible for conducting the daily stand up calls and daily/Weekly/Monthly status reporting and coordinating with UAT/End users team.
• Testing experience in functional testing, performance testing, stress / volume testing, regression testing, user acceptance testing, integration testing, system testing and business validation testing and Developing quality technology solutions (incl. review of solution architecture, business and system requirements, design, testing and deployment support)
• All testing engagements completed within project timelines and consistency met live-date project deadlines.
• Expertise with SQL queries for back end testing and validated database, comparing the data.

Environment: VisualStudio2013/2015, .NET, ASP.NET 4.0/4.5, MVC 4/5, Test Foundation Server (TFS), Microsoft Test Manager (MTM), AZURE Storage Explorer, SQL Server, Selenium, HP’s Application Lifecycle Management (HP ALM).

Confidential, Bothell, W.A.

Senior QA Lead

Responsibilities:

• Extensively participated in Business Requirements meetings along with Business Analysts, Project Managers and Development leads.
• Involved in all project communications such as Project Test Status Calls, Project Management Review Calls, working bridges/war room bridges, and tracking the progress of testing in terms of generating daily, weekly status reports to assess the progress of testing to act upon for betterment of project delivery.
• Conducted daily project status calls with Dev Lead, Dev Manager and ST team including off shore and Onshore.
• Took a leading role in Mobile Testing for testing client's mobile apps on the iOS platform.
• Prepared Test plan, Testcases and Test data in Quality Center.
• Prepared Root Cause Analysis (RCA) for the defects which are found during ST / IPWT / UAT phases.
• Participated in Planning and Inception, Solution Architecture Review, Business and System Requirements Review & Analysis, High level and Detailed Design, Implementation, Testing and Deployment.
• Acquired knowledge on Service Level Testing (SOAP UI) to test Web Services.
• Expertise with SQL queries for back end testing and validated database, comparing the data.
• Experienced in working with On-site and Off-shore model.
• Reviewed the Functional specifications document to determine the functionality of the application.
• Performed functional and Regression testing of the application by performing manual testing
• Involved in Functional Testing, Regression Testing, Sanity Testing, Interface pairwise Testing, Database testing and User Acceptance.
• Tracked the System Test issues in Quality Center throughout the testing phases.
• Analyzed the End to End functionalities and Prepare Functional & System Test Cases.
• Carried out Quality Reviews and defect review meeting calls.
• Tracked the project and interface / internal issues everyday during ST / IPWT / UAT Phase.
• Involved in User confirmation and Business Validation Testing.
• Provided supporting for UAT and Production Environments.
• Communicated and managed Risk and Mitigation Plan.
• Ensured content and structure of all Testing documents / artifacts is documented and maintained.
• Responsible in opening Life lines with cross-functional teams in troubleshooting the blocking defects.
• Involved in bringing up/down the Switch for Live and Non-Live Testing
• Documented and analyzed Test results using Quality center extensively for establishing traceability to requirements, test Cases, bug reporting and tracking

Environment: JAVA, AMDOCS Billing/CSM, Soap UI 4.5, Benthic Software Golden 32, SQL Developer, Toad 8.6, ORACLE 9i/10g, UNIX, XML spy, QTP 11, iOS Tablet, Selenium, Quality Center 10.

Confidential, Seattle, W.A.

Senior QA Analyst/ QA Lead/ QA Manager

Responsibilities:

• Extensively participated in Business Requirements meetings along with Business Analysts, Project Managers and Development leads.
• Extensively worked on Agile / Agile Scrum methodology throughout the Software Development Life Cycle (SDLC)
• Extensively prepared Test Plan using Rational Quality Manager where in the test plan has the complete details on approach of testing during the ST / IPWT phase and the details of the schedule for testing.
• Developed Master Test plan (MTP), Data Management Agreement (DMA).
• Involved in all project communications such as Project Test Status Calls, Project Management Review Calls, working bridges/war room bridges, and tracking the progress of testing in terms of generating daily, weekly status reports to assess the progress of testing to act upon for betterment of project delivery.
• Assign the new projects to testing team and track the Review schedules and Testing Status.
• Conducted daily project status calls with Dev Lead, Dev Manager and ST team including off shore and Onshore.
• Prepared Root Cause Analysis (RCA) for the defects which are found during ST / IPWT / UAT phases.
• Participated in Planning and Inception, Solution Architecture Review, Business and System Requirements Review & Analysis, High level and Detailed Design, Implementation, Testing and Deployment.
• Worked on the test Automation of the integrated business model using IBM Rational Functional Tester using customized ITCL testing framework.
• Executed Shell Scripting, UNIX Cron Jobs and verify the logs to trouble shoot the issues.
• Acquired knowledge on SOAP UI tool to test Web Services.
• Performed ORACLE Golden Gate Testing with interfacing systems.
• Involved in various meetings with customers/clients to gather the performance requirements and SLAs before testing.
• Identified Disk Usage, CPU Utilization, Memory for Web and Database Servers and how the servers are getting loaded.
• Used to identify the queries which taking too long and optimize those queries to improve performance.
• Investigate and troubleshoot performance problems in a lab environment. This will also include analysis of performance problems in a production environment.
• Expertise with SQL queries for back end testing and validated database, comparing the data.
• Experienced in working with On-site and Off-shore model.
• Strong experience creating concise and clear reports for distribution and presentation to senior management on daily and weekly basis. Experience monitoring and tracking implementation plans.
• Reviewed the Functional specifications document to determine the functionality of the application.
• Analyzed the user requirements by interacting with developers and business analysts.
• Improving specification and design documents through active review and feedback with developers.
• Performed functional and Regression testing of the application by performing manual testing
• Involved in Functional Testing, Regression Testing, Sanity Testing, Interface pairwise Testing, Database testing, User Acceptance Testing and Load Soak Performance Testing.
• Tracked the System Test issues in Rational Clear Quest throughout the testing phases.
• Analyzed the End to End functionalities and Prepare Functional & System Test Cases.
• Carried out Quality Reviews and defect review meeting calls.
• Tracked the project and interface / internal issues everyday during ST / IPWT / UAT Phase.
• Provided supporting for UAT and Production Environments.
• Prepared and provided the UAT Turnover document to UAT team for every release.
• Communicated and managed Risk and Mitigation Plan.
• Estimated the testing effort by analyzing the requirements of project.
• Ensured content and structure of all Testing documents / artifacts is documented and maintained.

Environment: J2EE, VB.Net, Oracle 11g, SQL Server 2000, UNIX, REMEDY 7.6, SOAP UI, JMS, Business Objects Reporting Tool, Quality Center (11.0), Web Logic Server, Rational Clear Quest (CQ 7.1.2.5), Rational Requisite Pro, Scrum Agile in RallyDev, ORACLE GoldenGate, Rational Functional Tester (RFT 8.1.0), Selenium, HPPC (Load Runner), Rational Quality Manager, BMC Patrol, Putty.

Confidential, Middletown, N.J.

Senior QA Analyst

Responsibilities:

• Extensively participated in Business Requirements meetings along with Business Analysts, Project Managers and Development leads.
• Extensively worked on V model throughout the Software Development Life Cycle (SDLC)
• Developed Master Test plan (MTP), Test Cases, workflows and executed the testcases.
• Participated in Planning and Inception, Solution Architecture Review, Business and System Requirements Review & Analysis, High level and Detailed Design, Implementation, Testing and Deployment.
• Developed more than 1000 Rational Functional Tester (RFT) Scripts to perform Regression Test Scenario’s
• Executed the RFT scripts during the End-End Testing phase.
• Track the Review schedules for DMA’s and system testcases.
• Involved in Functional Testing, Regression Testing, Sanity Testing, Interface pairwise Testing, User Acceptance Testing and Load Soak Performance Testing.
• Created Functional, Regression, UAT, Sanity Test cases/Test scripts for Functional testing and System testing.
• Analyzed the End to End functionalities and Prepared Functional & System Test Cases.
• Developed layered test scenarios that characterize each interface independently.
• Responsible for as part of the testing team in delivering solution to our customer in the Telecom sector.
• Reviewed SRD with SE and Design with development team to understand the requirement clearly.
• Executed Shell Scripting, UNIX Cron Jobs and verify the logs to trouble shoot the issues.
• Reviewed the test cases with the development and the test team to make sure that the requirements would be implemented properly
• Track the other interface / internal issues everyday during ST /UAT Phase
• Provided supporting for UAT and Production Environments.
• Tracked the ST issues in Clear Quest (CQ) and UAT issues in Quality Center (QC) throughout the testing phases.
• Implemented the RFT scripts for Regression Suite and modify the scripts if any future enhancement to the regression testcases.
• Maintain ST and UAT environments for every release.
• Support and tracked the UAT Issues for every release.
• Tracked the all the details like Schedule, FTP (Full Time persons) and productivity details in Metrics Tool.
• Updated the UAT Issues in Mercury tool with valid comments and deliver the UAT issues with priority base.
• Prepared the Root Cause (RCA) for ST/UAT Issues.
• Participated in reviewing team work products/deliverables for quality and completeness.
• Involved in quality process and attend SCM audits for every release

Environment: J2EE, Oracle 11g, UNIX, SOAP UI, HP Quality Center, Web Logic Server, Rational Clear Quest, Rational Requisite Pro, Rational Functional Tester (RFT 8.1.0), Rational Performance Tool (RPT 8.3), Putty, Sublime.

Confidential

Sr QA Analyst

Responsibilities:

• Involved in Test Plan preparation, Identified the Test Scenario activities and Prepared the System test cases
• Identifying & Preparing Test Scenarios for given requirement documents.
• Created Functional, Regression, UAT, Sanity Test cases/Test scripts for Functional testing and System testing.
• Analyzing the End to End functionalities and Prepared Functional & System Test Cases.
• Review comments are incorporated for the specified functionalities.
• Mapping the Test Cases to corresponding Test Scenarios in Traceability matrix.
• Involved in Functional Testing, Regression Testing, Sanity Testing, Interface pairwise Testing.
• Involved Functional and Regression Testing.
• Analyzing test results.
• Developing Automated Test Scripts using WinRunner.
• Executing the System test cases, Regression test cases and E2E test cases.

Environment: Java, XML, BEAWeblogic 6.0, ORACLE8I, Manual Testing, WinRunner 7, Test Director

Confidential

QA Analyst

Responsibilities:

• Involved in Test Plan preparation, Identified the Test Scenario activities and Prepared the System test cases
• Identifying & Preparing Test Scenarios for given requirement documents.
• Created Functional, Regression, UAT, Sanity Test cases/Test scripts for Functional testing and System testing.
• Analyzing the End to End functionalities and Prepared Functional & System Test Cases.
• Involved in Functional Testing, Regression Testing, Sanity Testing, Interface pairwise Testing
• Review comments are incorporated for the specified functionalities.
• Gathering Test Data.
• Designed and Executed Test Cases.
• Reviewed the test cases with the development and the test team to make sure that the requirements would be implemented properly.
• Analyzed the test results

Environment: Java, XML, BEAWeblogic 6.0, ORACLE7.3, Manual Testing, WinRunner 7, Test Director