SUMMARY:

• Over Eight years of extensive experience in Software Quality Assurance (QA) and Software Development Life Cycle (SDLC) in web based, client - server and Mainframe applications
• Experience in preparing Test Plans, designing Test Cases, developing and maintaining Test Scripts, creating Test Data, and interacting with development team in analyzing and fixing defects and documenting all phases of QA/Test process
• Proficient in GUI, Functional, Regression, Integration, System, and User Acceptance Testing (UAT)
• Expertise using SQL queries for back end testing as well as while data are being transferred between the front end and the back end database server
• Extensive experience in Manual and Automated testing
• Extensively used version control and defect tracking tools IBM Rational ClearCase, IBM Rational ClearQuest, HP Test Director and HP Quality Center
• Highly motivated, organized, detail oriented individual with excellent communication, written document skills

TECHNICAL SKILLS:

Testing Tools: Win Runner 8.0, Test Director 7.6/8.0, Quality Center 8.2/9.0/11.00, Rational Clear Quest

Hardware: HP, IBM-PC Compatibles

Languages: C, COBOL, Oracle SQL*PLUS, Oracle PL/SQL, TOAD, UNIX

RDBMS: MS-Access, Oracle 7.x/8.x/10g, SQL Server, IMS/DB2

GUI S: Visual Basic 6.0, VB.Net

Operating Systems: MS-DOS, MVS/z/OS, Windows 2000/NT/XP, MVS, and UNIX-

Web Technologies: HTML, XML, Java Script, VB Script, ASP, ASP.Net, and JUnit

Web Servers: IIS 4.0/5.0/6.0

Mainframe/Utilities/Tools: TSYS-TS2, TSO/ISPF, FILEAID and SPUFI

File Organization: VSAM

Online/GUI Tools: CICS

PROFESSIONAL EXPERIENCE:

Sr.QA Tester/Analyst

Confidential, Washington, DC

Environment: HP ALM 11.52, Windows 7, IE 11, MS SharePoint MOSS 2007, Java Script, Samsung Galaxy Note 3, Android 4.4.2/5.0, Serena Business Manager 2009 R4.03, MS Office 365

Responsibilities:

• Conducted static testing on Enumerator Instrument Specifications Document and Flow Chart Diagrams by reviewing them
• Performed Sprint testing on mobile applications (COMPASS-EFU) that uses Agile Methodology
• Involved in UAT Sprint Testing for mobile apps (COMPASS-NRFU) and logging defects in Serena Business Manager (SBM) and participate in Daily Defect meetings to discuss the issues logged with cross Functional teams
• Reviewed/Updated Test Paths that are leveraged for multiple Internet Instruments which are web-based applications
• Created New Test Paths for any missing branches/conditions using Internet Instrument Specifications Document and log any specs issues, questions/concerns in the Issues log
• Analyzing business requirements, functional specifications to prepare and execute Test Plans, Test Cases, and Test Scripts

Sr.QA Tester/Analyst

Confidential, Washington, DC

Environment: Quality Center ALM 11.00, Windows 7, SOA, MS SharePoint MOSS 2007, C##, IBM Rational RequisitePro, IBM Rational ClearQuest, IBM Rational Quality Manager

Responsibilities:

• Work with development, Business, QA, production support and infrastructure engineers to determine root cause of execution and functional problems
• Understand business and functional requirements and develop test cases, scenarios and expected results based on those
• Execute and test the functional scenarios for a test effort
• Excellent problem solving skills and be capable of breaking down complex situations to discover and resolve root causes, this applies to both technical issues and process issues
• Good knowledge on Test, Defect methodology

Confidential - McLean, VA

Sr.QA Tester/Analyst

Confidential, Mclean, VA

Environment: Quality Center 9.0/ALM 11.00, Windows XP Professional/Windows 7, SOA, Oracle 10g, MS SharePoint MOSS 2007, J2EE, JSP, IBM Rational RequisitePro, IBM Rational ClearQuest

Responsibilities:

• Performed functional and system analysis during test planning
• Identified, analyzed and documented all programming defects and operational characteristics that were inconsistent with stated requirements and design specification goals for the given program, application or set of applications
• Assisted or trained others in understanding complex application areas and functions, which include product areas and functionality within 3rd party products associated with the application under test.
• Provided focus to specific product areas and assumed responsibility for assuring all documentation is in synch with product functionality.
• Attended requirements analysis working sessions along with design reviews and working sessions, when applicable, to gain a thorough understanding of the intent of the requirements and software system design. This knowledge was essential for producing and reviewing test plans, test cases and procedures
• Provided, as required, the distribution of technical status, information/issues and documentation to the Test Manager and test team

Sr.QA Tester/Analyst

Confidential, Washington, DC

Environment: Quality Center 9.0, Windows XP Professional, SOA, Oracle 10g, TOAD, SQL, Serena Version Manager, J2EE, JSP

Responsibilities:

• Coordinated and collaborated with others in analyzing collected requirements to ensure the test plan and identified testing solutions meet customer needs and expectations
• Designed complex testing scenarios and test cases that demonstrated conformance to all functional and non-functional requirements, relative to the test level, as defined in business or technical specifications
• Reviewed and analyzed test results to confirm, establish, and communicate the cause of the discrepancy
• Identified inadequacies and improvement opportunities in the methods/standards
• Stayed current on established tools, techniques, and technologies
• Supported/led knowledge management and collaboration through participation in testing discussions, communities and improving testing collateral through lessons learned
• Participated in Pre-UAT and UAT sessions along with the client business owners

Sr. QA Tester/Analyst

Confidential, Arlington, VA

Environment: Quality Center 9.0, PEGA, Oracle 10g, TOAD 8.0, SQL, IIS 6.0, Windows XP Professional

Responsibilities:

• Analyzed user requirements, software requirement specifications, design specifications and use case documents for the Claims Administration System (CAS)
• Developed detailed test cases and test scripts for the Application Functional and Security
• Uploaded and mapped the test cases to requirements in Rational Requisite Pro
• Performed manual regression testing in every build
• Performed User Interface, Functional, Integration, Positive, Negative and Regression testing to verify the business rules and specifications
• Reported Defects in Mercury Interactive - Quality Center
• Worked with development team members to resolve application defects
• Participated in meetings regularly with Project Team

QA Tester

Confidential, Wilmington, DE

Environment: Test Director 7.6/Quality Center 8.2, TSYS-TS2 Mainframes, CICS, VSAM, TSO/ISPF, Fileaid, SPUFI, JCL, IMS/DB2, and MVS

Responsibilities:

• Analyzed Functional Specifications Documents (FSD). Reviewed the Business Requirement documents with the business and development team to understand the architecture and functionality of the application
• Prepared Test Plan and Test Scripts for various applications in the Credit Card Portfolio. Performed TSYS-TS2 Mainframe testing to test functionality
• Conducted different rewards testing program for the credit card applications such as: Cash Back rewards, Circle rewards, Air rewards, and SKI rewards
• Performed System Testing on CORE FCS Totals Management. FCS Operations delivers total management solutions to assist card members with Accounting totals in meeting their financial challenges, while minimizing credit losses for the business
• Executed SQL statements to validate the data with data packets Part of Data preparation. Involved in creating New Accounts, Minimum Payment, Fees, Finance Charges and Posted Transactions in TS2. Data conditioning of accounts on TSYS based on the status codes, reason codes, current balance, transactions and statements
• Attended meetings and walkthroughs to work with Managers and Business Support Group (BSG) in resolving some issues in the project
• Verified the defects assigned, prioritizing defects depending on the complexity, targeting the bugs to be solved for the release