SUMMARY:

• 11 Years of professional experience in software testing which includes the test automation and manual testing of both Client/Server and Web based applications using tools like Win Runner, Load Runner, Test Director, Quality Center, Quick Test pro(QTP) and Manual testing.
• Proficient experience in Manual and Automated Testing of GUI and functional aspects of the Client - Server and Web based Applications on multiple levels of SDLC and Testing Life Cycle (STLC)
• Well versed with the Software QA concepts and testing methodologies like Agile and Water fall and other industry standard methodologies.
• IT industry experience in Financial, Health Insurance, Airline and Telecom domain
• 8 years’ of experience in Confidential
• Worked as Onsite Project Lead (QA) & Subject Matter Expert for Confidential Shared Portals like Member, Provider, Administration & Broker Portals.
• Experience in Mobile web app and native application testing on Android and IOS platforms
• Extensive Experience in handling Mobile testing projects (Both Mobile web and Mobile Native apps) using real mobile devices (iPhone and Android) along with Emulators and Simulators
• Testing of Mobile automation using Appium.
• Experience in testing Web based and Client / Server applications on UNIX and Windows platforms
• Extensive experience in performing various types of testing such as Functional testing,, Integration testing, Regression testing, GUI testing, Back-end testing, Browser Compatibility testing, Ad-hoc testing, Black Box Testing, White Box Testing, System Testing, Build Verification Testing, User Acceptance Testing(UAT)
• Strong knowledge of Healthcare industry including HIPAA with emphasis on Business Requirements and Functional Requirements.
• Proficient in Testing methodologies, Test Matrices and Trace matrix
• Experience in preparation of Test plan and Test Cases for Functional, Regression and Smoke Testing suite
• Participated in Defect management and Reporting.
• Proficient with automated testing tools - QTP (Quick Test Professional)
• Strong experience in managing multiple projects across team size of 18 team member
• Good experience in developing function libraries using VB Script. Experience using different Frameworks like Hybrid, Keyword and Data Driven frame works in QTP, Shared Object repository, descriptive programming etc.
• Developed test scripts using automated test tools (Regression, Batch and Data Driven tests).
• Proficiency in Structured Query Language (SQL). Experience in SOA architecture, Web Services testing using SOAP UI tool, XML.
• Proficient in Applying test optimization techniques like Orthogonal Array Test Strategy (OATS) and code coverage
• Expertise in Windows, UNIX operating systems, Shell scripts, FTP.
• Experience in establishing and monitoring Key Performance Indicators (KPIs), metrics like Defect Density, DRE, effort variance, schedule variance, SPI to improve the effectiveness of test processes.
• Experience in Implementing quality strategies to reduce Non Value added (NVA), Production Warranty Defects Conduct SMR, PMR, internal quality audits
• Certified 508 accessibility testing, MAT (Mobile Accessibility Testing ), OATS and RBT, Academy of Healthcare Management 250 (AHM)
• Good Analytical, Interpersonal and communication skills.
• Result oriented, committed and hard working with a quest to learn new technologies and undertake challenging tasks.

TECHNICAL SKILLS:

Testing Tools: Confidential Quality Center, Confidential QTP, Load Runner, SoapUI

Web Technologies: J2EE (Java, Servlets, EJB, JSP), XML, HTML, Perl.

Web & App Servers: : IBM Web sphere, Web Logic, IIS, and JBoss.

Databases & RDBMS: Oracle, MY SQL, MS Access, UDB DB2, SQL Server.

Scripts: UNIX Shell Script, VB Script, Java Scripting

Operating Systems: MS-DOS, WINDOWS 95,'98 & NT/2000/XP,Window7, 8 Unix (Sun Solaris, IBM AIXHP - UX, Tru-64) and Red Hat Linux, Mainframe, AS400

Languages: C, C++, Java, J2EE, SQL, HTML, JSP

Networking: TCP/IP, FTP, SOAP, HTTP, HTML protocols, ATM, Ethernet, LAN & WANUNIX Protocol, Frame Relays

Web Browsers: Internet Explorer, Netscape, Mozilla Firefox, Chrome, Safari

WORK EXPERIENCE:

Confidential, MN

Project Lead (QA/Testing)

Responsibilities:

• Drive the completion and complete alignment of system design from business requirements and architectural design
• Document and analyze business requirements, functional requirements, system capabilities, and detailed design.
• Preparing Testing Strategy, Test Plan, and Test Scope documents for Confidential Application.
• Defining the test criteria, project schedules and base lined the Test Plan with the help of project meetings and walkthroughs.
• Designing of automation framework using selenium.
• Preparing Migration Test Scope and Test Plan for Production Parallel testing
• Preparing Testing Process document using Test Management tool Confidential Quality Center 11.0 & 12.21.18
• Maintain Traceability Matrix between Business/functional Requirement, Design Document, Test Scenarios and Test Cases.
• Maintain stability in the currently implemented workflow of Test Case uploads, Metrics, Defects, Test case status & reporting. Coordinate Daily Meeting with the Test Execution Team Ensure the results match scheduled baseline.
• Prepare estimation for Test Case Development & Test Execution.
• Defect Tracking & updating defect as Defect Management Plan using Confidential Quality Centre tool 10.0.
• Maintain and follow up with Issues/Concern with testing with Business, Development team and leadership team by using Issue list.
• Deliver Detailed Reports for the Analysis of Internal Test Procedures, Processes, and Activities.
• Coordinate Daily Meeting with the Test Execution Team Ensure the results match scheduled baseline.
• Providing guidance to team members and new hires based on observations and requests as necessary in conjunction with formal group training sessions.

Environment: Java, Web sphere, My SQL6.3, TOAD, SOAPUI Pro 4.6.4

Software Application/Tools: WinSCP, Confidential Quality Center 12, Selenium

Confidential, MN

Project Lead (QA/Testing)

Responsibilities:

• Understanding the Business Requirements and analyzed the application functional requirements, system capabilities, and detailed design
• Preparing Testing Strategy, Test Plan, Test Scope documents, created Test Cases and execute them as part of Functional Testing. Prepared Test Reports and Deliverables and submitted for version releases for Confidential Application.
• Maintain stability in the currently implemented workflow of Test Case uploads, Metrics, Defects, Test case status & reporting. Coordinate Daily Meeting with the Test Execution Team Ensure the results match scheduled baseline.
• Planned all resources and schedules for functional QA work for new and ongoing efforts.
• Coordinating with various stakeholders like business, UAT, SA, PMO.
• Defect Tracking & updating defect as Defect Management Plan using Confidential Quality Centre tool 12.0.
• Maintain and follow up with Issues/Concern with testing with Business, Development team and leadership team by using Issue list.
• Managed resource contention between ongoing QA projects and urgent defects reported in production
• Participate in meetings with Client and provide required feedback
• Managed Test Case development, execution and Defects using Test Management tool Confidential Quality Center
• Work closely with Triage Team in troubleshooting the issues/concerns.
• Reported QA team status to executives.
• Conducted Online Training sessions across multiple QA teams on an ongoing basis.
• Maintained trace ability matrix between requirements and Test Cases.
• Attended daily / weekly status meetings.

Environment: Java, Web sphere, My SQL6.3, TOAD, SOAPUI Pro

Software Application/Tools: WinSCP, QTP 11, Quality Centre 9.2, Microsoft Project, Microsoft Visio

Confidential, MN

Project Lead (QA/Testing)

Responsibilities:

• Understanding the Business Requirements and analyzed the application.
• Identify and analyze problems and defined the scope of activities required to address the issues, including requirement definition, process review, impact assessment and operational streamlining where appropriate.
• Ensure that quality processes are carried out through all phases of the Software Development Lifecycle
• Work with business partners, systems analyst, designers and programmers to create/analyze required project documents and ensures that quality assurance processes are incorporated
• Participate in Agile sprint activities including daily standup, iteration planning meetings, etc
• Successfully engage in multiple initiatives simultaneously at various phases of projects. i.e. Requirements Gathering, Documentation, Presentations.
• Develop testing programs that address areas such as database impacts, software scenarios, regression testing, negative testing, error or defect retests, or usability
• Testing of Adaptive authentication for member portal full site
• Applying test optimization techniques like Orthogonal Array Test Strategy (OATS), Risk Based Testing (RBT)
• Managed Test Case development, execution and Defects using Test Management tool Quality Centre 9.2
• Supported UAT extensively
• Coach, mentor and supervise project team members and influence them to take positive action and accountability for their assigned work.
• Created Test plans. Test Strategy and Test Cases.
• Conducted Online Training sessions across multiple QA teams on an ongoing basis.
• Maintained trace ability matrix between requirements and Test Cases.
• Attended daily / weekly status meetings.

Environment: Java, Web Services, Microsoft Windows XP, Mainframe

Software Application/Tools: QTP 11, Quality Centre 9.2, Microsoft Project, Microsoft Visio

Confidential, MN

Senior Test Engineer (QA/Testing)

Responsibilities:

• Interacted with system Analysts to gather the business requirements.
• Work with business partners, systems analyst, designers and programmers to create/analyze required project documents and ensures that quality assurance processes are incorporated
• Facilitated discussion with system analysts, UAT, Dev and QA team along to get their input on the business requirements
• Participate in Requirements and Design reviews, plan and estimate the QA effort. -Plan test strategies in accordance with project scope and develop schedules to meet delivery dates.
• Testing all modules using iPhone and Android phones along with Emulators and Simulators
• Ensure that quality processes are carried out through all phases of the Software Development Lifecycle
• Created Test Cases for different module like for user registration, access to Member claims, etc
• Participate in daily standup, planning meetings, etc
• Successfully engage in multiple initiatives simultaneously at various phases of projects. i.e. Requirements Gathering, Documentation, Presentations.
• Applying test optimization techniques like Orthogonal Array Test Strategy (OATS), Risk Based Testing (RBT)
• Managed Test Case development, execution and Defects using Test Management tool Quality Centre 9.2
• Maintained trace ability matrix between requirements and Test Cases.
• Attended daily / weekly status meetings.

Environment: Java, Web Services, Microsoft Windows XP, Mainframe

Software Application/Tools: QTP 11, Quality Centre 9.2, Microsoft Project, Microsoft Visio, Appium

Confidential, MN

Senior Test Engineer (QA/Testing)

Responsibilities:

• Prepared Test Strategy Document, detailed Test Plans and Test Cases which specify testing overview and testing approach depending on the Business and Technical requirements.
• Assign testing task to the team members & monitor.
• Preparing Testing Metrics for Test Development, Test Execution & Defects.
• Prepare Test Data as per inputs from Subject Matter Experts and Developers and Business Analyst.
• Execute Test Cases as per Business Requirement
• Prepare Automation Test Plan prepare Test Scripts using Confidential Quick Test Pro10.
• Prepare estimation for Test Case Development & Test Execution.
• Maintain stability in the currently implemented workflow of Test Case uploads, Metrics, Defects, Test case status & reporting. Coordinate Daily Meeting with the Test Execution Team Ensure the results match scheduled baseline
• Defect Tracking & updating defect as Defect Management Plan using Confidential Quality Centre tool 10.0.
• Deliver Detailed Reports for the Analysis of Internal Test Procedures, Processes, and Activities.
• Maintain and follow up with Issues/Concern with testing with Business, Development team and leadership team by using Issue list.
• Coordinate Daily Meeting with the Test Execution Team Ensure the results match scheduled baseline.

Environment: Java, Windows 2003/2008, Linux.

Software Application/Tools: Oracle 9.2, SOAP UI (Schema & WSDL), XML, Java JDK 1.6Eclipse IDE, JBoss Application Server 5.1

Confidential, MN

Test Engineer (QA/Testing)

Responsibilities:

• Develop Test plans, Test Strategy, Test Cases & decided on automation when required.
• Developed Test Cases for Functional, Integration and Regression Testing.
• Collected the test data from the central system to validate the test cases.
• Analyzed use case requirements and developed test cases.
• Performed queries to the database using SQL to check the data integrity.
• Participated in Testing Methodologies like Planning, Execution, Bug Tracking and Analyzing.
• Created and executed SQL queries to fetch data from the database to validate and compare expected results with those actually obtained.
• Verified the bugs fixed by developers during each phase of testing such as Black Box Testing.
• Analyzed, documented and maintained Test Results and Test Logs.
• Run UNIX jobs in Putty to validate input and output files.
• Used manual testing for Regression testing for each new build under test.
• Used Mercury’s Test Director to log defects and bugs.
• Run jobs to validate mappings.
• Managing the Defect Tracking process, which included prioritizing bugs, assigning bugs, and verifying bug-fixes, using Test Quality Center

Operating system: UNIX, Windows.

Software Application/Tools: .Net, Java, J2EE, Confidential Quality Centre 9.2, MS SharePoint.

Confidential

Test Engineer (QA/Testing)

Responsibilities:

• Prepare test cases written for Enhancements
• Execution of the Test Cases
• Detecting bugs and classifying them based on the severity
• Created and maintained Defect Reports using Confidential Tracker
• Involved in the documentation of the complete testing process
• Actively participated in BUG meetings to resolve the defects in efficient and timely manner.
• Automate Enhancement using QTP9.5 and compare code using Beyond compare
• Coordinated and communicated the whole QA effort by effectively working with different teams.

Operating system: Windows 2000 professional edition

Software: QTP9.5, Quality Centre, Confidential Tracker.

Software Engineer (QA/Testing)

Responsibilities:

• Prepare test cases written for Enhancements
• Execution of the Test Cases
• Detecting bugs and classifying them based on the severity
• Created and maintained Defect Reports
• Generated and executed Test cases according to the user requirements
• Generated Bug Reports that accurately reflect problems or errors encountered while testing the application
• Provided timely and effective feedback to management and development staff
• Performed Regression Testing after fixing the Bugs

Operating system: Windows 2000 professional edition

Software: VXML Tags with support of Voice genie.