SUMMARY:

• 5 years of experience in Software Quality Assurance and Software Testing of Client/Server Applications and Web based applications.
• Firm knowledge of different phases of Software Testing and Software Development Life Cycle (SDLC) including Agile Methodology and Waterfall.
• Experience in writing Test Plans, defining Test Scenarios and Test Cases, developing and maintaining test scripts, analysing bugs, interacting with team members and track the bugs till closure.
• Performed manual and automated testing using Confidential - Mercury tool like Quality canter (QC)/ALM, JIRA, Quick Test Professional.
• Strong domain knowledge on Mortgage (Point of Sale and Loan Origination system), Mortgage Banking, Retail (Point of sale).
• Extensive working knowledge in UNIX/Linux operating systems.
• Well versed in automation testing tools such as Quick Test Professional (QTP) and Selenium.
• Performing end-to-end testing of the application including Black box testing, Functionality testing using manual testing and Regression testing using Automation testing QTP.
• Extensive experience using manual testing to troubleshoot systems integration, GUI, Compatibility, User Acceptance Testing (UAT), SOA Testing using Web Services, functionality and Regression Testing.
• Responsible for Analysis and Defect Tracking using Confidential Quality Center (QC), Bugzilla, JIRA, IBM Clear Quest.
• Extensive experience on Web Services testing using various party tools like SOAP UI, Internal XML .
• Strong working experience in various databases such as Oracle, MySQL, SQL Server and MS Access.
• Have excellent skills in VB scripting, written many re-usable VBScript functions to automation the application.
• Proven track record of handling Automation projects using Quality Center (QC) and QTP.
• Proficient in multiplatform (Windows, Linux) and cross browser testing (IE, Firefox, Chrome, Safari, Opera)
• Worked with Developers, Business Analysts and Project manager to test and document newproducts and product enhancements.
• Highly dedicated to produce professional work with highest quality and creativity.
• Excellent Analytical, Decision-Making and Organizational Skills coupled with good co-ordination, communication and interpersonal skills describing a committed Team Player with an ability tohandle/organize multiple projects simultaneously.

TECHNICAL SKILLS:

Testing Tools: QTP/UFT, SOAP UI, Selenium IDE

Bug Tracking Tool: Quality Center, Bugzilla, JIRA, TFS

OS: Windows XP, Windows 2007, UNIX, LINUX

Languages: HTML, XML, JAVA, VB Script, SQL and PL/SQL

Databases: SQL Server, Oracle, MS Access and My SQL, DB2

Web Browsers: Internet Explorer, Mozilla Firefox and Google Chrome

Business Management Tools: MS Office Suite, MS Visio, Power point

PROFESSIONAL EXPERIENCE:

Confidential, Fort Worth, TX

QA Analyst

Roles and Responsibilities:

• Extensively involved in all phases of SDLC (Software development Life cycle) and follows Agile methodology. Attended Scrum meeting every day.
• Highly skilled Functional Tester extensive knowledge of test strategies and quality assurance
• Conducted different type of testing such as System Testing, System Integration Testing, Functional Testing and Regression Testing.
• Implemented procedures for review and execution of test plans, scripts and processes.
• Create scripts for testing of services using SOAP UI, Confidential Service Test, or equivalent toolset.
• Strong knowledge of SOUPUI testing, Experience with functional web services tests, skilled with creating automated web services testing processes.
• Analyzed user requirements, developed & executed detailed Test plans and Test cases.
• Involved in Functionality Testing for the modules and conducted Interface and Regression Testing during the various phases of the development using Quick Test Pro.
• Involved in the development of system test plan and test scripts using business and system requirement documents.
• Involved with testing of various new and existing functionalities and features during different phases of project.
• Involved in Functionality testing of the web Application.
• Worked through different scenarios and test cases to thoroughly verify the system functionality.
• Performed back-end integration testing to ensure data consistency on front-end by writing and executing SQL queries on an Oracle and SQL databases.
• Performed End-to-End testing using both manual and regression testing with automated tool using Quick Test Pro.
• We used SQL queries to verify the data in downstream legacy systems as part of our System testing.
• Tested web services using SOAP UI to test the Xml requests and the responses.
• Performed Unit Testing, Integration Testing, System Testing, Regression Testing and database testing.
• Used Confidential Quality Center as a defect-tracking tool to report application defects and enhancements request and discussed with developers to resolve technical issues.
• Maintained Quality assurance metrics for total no of defects, open defects and their criticality.
• Involved in supporting User Acceptance Testing (UAT) and make sure that all the deliverables meet organizational standards and business requirements. Ensure that the final product is free from defects.
• Attending meetings, analyzing and implementing user change requirements.
• Actively participated in Web/Live meetings and telephonic conferences to resolve issues.

Environment: Confidential Quality Center, SOAPUI, HTML, Oracle, UNIX, Java, ASP. Net, VB script, XML, MS SQL, Windows XP/7, Web Sphere application server

QA Analyst

Roles and Responsibilities:

• Extensively involved in all phases of SDLC (Software development Life cycle) and follows Agile methodology. Attended Scrum meeting every day.
• Involved in the development of system test plan and test scripts using business and system requirement documents.
• Analyzed system requirements, developed & executed detailed Test plans and Test cases.
• Prepared test data for data driven test cases.
• Reviewed Functional requirement and Use Cases documented in Requisite Pro.
• Created test scenarios and test cases based on functional documents and User stories.
• Involved in End to End test of whole application Used SQL queries to retrieve the data from the database and validate the data by comparing source with targets.
• Tested different functions of the POS system like scanning, payments and returns. Moreover, make sure that the system met the requirements and expectations.
• Created test strategies to detail testing activities from requirements gathering thru defect management thru UAT promotion to production.
• Reviewed the requirements and use case diagrams to write Test Cases/Test plan that would test various scenarios.
• We used SQL queries to verify the data in downstream legacy systems as part of our System testing.
• Performed End-to-End testing using both manual and regression testing with automated tool using Quick Test Pro.
• Used Confidential Quality Center as a defect-tracking tool to report application defects and enhancements request and discussed with developers to resolve technical issues.
• Maintained Quality assurance metrics for total no of defects, open defects and their criticality.
• Involved in supporting User Acceptance Testing (UAT) and make sure that all the deliverables meet organizational standards and business requirements. Also ensure that the final product is free from defects.
• Managed regression test scripts and maintained end user documentation to facilitate hardware and software deployment.
• Provided 24/7 production support.

Environment: Quick Test Pro, Quality Center, JIRA, Java, XML Web Services, SOAP UI, Oracle, SQL server, SQL Plus, Query man, MS Word, MS Excel, Windows 7 and Unix.

QA Analyst

Roles and Responsibilities:

• Involved in the development of system test plan and test scripts using business and system requirement documents.
• Performed Functional Testing, Regression Testing, User Acceptance Testing (UAT) and End to End Testing
• Analyzed system requirements, developed & executed detailed Test plans and Test cases.
• Prepared test data for data driven test cases.
• Involved in manual and automated testing for the Java/web based applications and VB/ASP.net applications.
• Reviewed the requirements and use case diagrams to write Test Cases/Test plan that would test various scenarios.
• Created close ties with designers and software developers to understand application functionality and navigational flow.
• Performed back-end integration testing to ensure data consistency on front-end by writing and executing SQL queries on an Oracle and SQL databases.
• We used SQL queries to verify the data in downstream legacy systems as part of our System testing.
• Set-up, co-ordinate & conduct system & UAT testing with Business Analysts and end-field users after the applications were all set.
• Reviewed and analyzed Business Requirement Documentation (BRD) to gain understanding of POS implementation.
• Tested web services using SOAP UI to test the Xml requests and the responses.
• Performed Unit Testing, Integration Testing, System Testing, Regression Testing and database testing.
• Involved in Functionality Testing for the modules and conducted Interface and Regression Testing during the various phases of the development using Quick Test Pro.
• Performed End-to-End testing using both manual and regression testing with automated tool using Quick Test Pro.
• Used Confidential Quality Center as a defect-tracking tool to report application defects and enhancements request and discussed with developers to resolve technical issues.
• Documented, tracked and communicated test plans, test results, analysis, and unresolved defects.
• Used JIRA bug tracking tool to analyze & capture bugs, track and manage dashboard any type of updates for project release.
• Maintained Quality assurance metrics for total no of defects, open defects and their criticality.
• Involved in supporting User Acceptance Testing (UAT) and make sure that all the deliverables meet organizational standards and business requirements. Also ensure that the final product is free from defects.
• Managed regression test scripts and maintained end user documentation to facilitate hardware and software deployment.

Environment: Quick Test Pro, Quality Center, JIRA, Java, XML Web Services, SOAP UI, Oracle, SQL server, SQL Plus, Query man, MS Word, MS Excel, Windows 7 and Unix.

QA Analyst

Roles and Responsibilities:

• Analyzed the user requirements, functional specifications and Use Case documents and created the Test Plans, Test cases for Functional testing.
• Created parameterization tests by importing data from excel files and data tables in QTP.
• Worked on SOAP UI tool for validating the XML request and responses.
• Create Accessibility for clients demonstrating accessibility barriers and providing clear technical solutions to bring pages into compliance.
• Used SQL queries to access data from different Database Tables.
• Escalated Defects while studying Project Requirements and writing Test Cases by using Confidential Quality Center (QC) and followed logged defects throughout its lifecycle in JIRA.
• Used Confidential Quality Center (QC) and JIRA for reserving, executing test cases, defect tracking, and the complete test management
• Worked with developers to fix bugs that occur on the Sequoia staging environment Using JIRA.
• Analyzed test results, identified issues and reported it to developers & project manager through JIRA.
• Tested Web Services using Soap UI.
• Interact with business users like Loan Officers, Mortgage Consultants, Sales, Vendors and Business to analyze and test the business requirements.
• Created manual Test Cases in Confidential QC/ Confidential for various User Stories based on Release & Sprint plan
• Well in testing of the Web Services using the SOAPUI and SOA testing tool
• Gathered knowledge on various loan types Conventional, FHA and VA
• Extensively used automated test tools like QTP (Quick Test Pro Automation execution), Functional and Regression Testing.
• Installed, configured SOAP UI to test Web Services using WSDL file given by Development team.
• Worked on SOAP UI tool for validating the XML request and responses
• Developed and customized test scripts in QTP and played back the scripts after fixing the bugs.
• Perform the functional testing of Web Services using SOAPUI
• Enhanced Script and Data Driven Testing for large amount of data were implemented with QTP.

Environment: QTP, JIRA, SOAP UI, UNIX, XML, WSDL, Linux, Confidential Quality Center ( QC )