Quality Manager Resume
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PROFILE
- Proficient in the manufacturing field - Plant Operations, Engineering, Quality, Maintenance and EHS
- 15 years of industrial experience in Aerospace, Automotive and Metal-working.
- Innovator - Patent Holder, problem-solver
- An effective and efficient leader with ability to drive multicultural workforce
- Multi-lingual, with excellent communication skills and team-building skills
- Good organizational and analytical skills; able to coalesce cross-functional teams
- Able to multitask in a fast-paced environment
PROFESSIONAL EXPERIENCE
Quality Manager
Confidential
Responsibilities:
- Led the Quality Department at San Leandro site of Structurals Division of PCC, with CY 2017 annual sales of $74M of super-alloy castings for aerospace applications
- Managed the Quality department - 7 salaried and 3 hourly employees. Restructured the department to align employee core-competency with company needs.
- Initiated E-Traveler/E-router project as a continuous improvement activity. Phase 1 completed.
- Implemented several 8D projects
- Led the team through AS9100 and NADCAP (Weld, MTL, Heat-treat and NDT) audits.
- Provided guidance to QA team for customer interactions. Successfully defended PCC product by technically proving its conformance and avoiding returns over $500K annually.
- Planned and executed plans to ensure long-term sustainable success of Designated Supplier Quality Representative (DSQR) program. This helped up-skill the DSQR team at San Leandro and at the same time assured on-time shipping of conforming product.
- Led cross-functional teams through six-sigma and lean projects with hands-on approach.
- Served as member for the Strategy and Working committee for AESQ G22, in review of AS1300X standards. Led the Communications and future projects work streams of the AESQ. Coordinated supplier forums at Singapore, Los Angeles and Trollhättan.
- Actively participated as member of planning committee for the annual Corporate Quality conference.
- Led the NDT teams for successful implementation of digital X-ray at SL plant.
- Managed Sales Department for two quarters with top-line and bottom-line responsibility. Developed new business and coordinated NPI. Delivered and maintained key metrics of the P&L, such as delivery, LTPO, Forecast and EBIT. Prepared financial analysis, forecasts and special studies in areas such as performance against plan, capital investments and alternative management strategies.
- Led the Quality department at Schlosser site for Structurals Division of PCC with annual sales of $100M in Titanium castings for aerospace and medical applications.
Plant Operations Manager
Confidential
Responsibilities:
- Managed the production departments (Rolling Mill, Finishing and Yard) - 5 salaried supervisors, 10 hourly lead-persons and 78 hourly employees.
- Reorganized production teams to increase throughput, efficiency and productivity and reduce variable cost. Initiated creative work hours to boost output and improve safety. 7% increase in output YoY
- Instilled a sense of ownership and accountability in teams by focusing on daily/monthly metrics.
- Initiated and executed cross-functional training programs to reduce learning curve of entrants, whilst utilizing the institutional knowledge of tenured staff.
- Utilized my Engineering, Quality and Maintenance background to reduce work content, modify/document SOPs to boost output and hence systematically diminish the “we have always done it like this” mentality.
- Championed the “pay for skills” program in production departments
- Prepared report-outs with plant controller to present metrics to President of the company. Responsible for bottom-line of the company
- Led a multicultural workforce to strive for sustained success
Maintenance and EHS Manager
Confidential
Responsibilities:
- Managed the maintenance department - 2 salaried supervisors, 4 hourly lead-persons and 18 hourly employees (10 Mechanics, 4 Electricians, 4 helpers)
- Strategically restructured the maintenance department to optimize coverage for the plant, during normal working days and planned shutdown days. Created teams to efficiently complete planned maintenance with reduced overtime.
- 39% reduction in unplanned downtime by implementing predictive maintenance program and deploying restructured, cross-functional team of maintenance employees.
- Managed a steel mill relocation project with a budget of $9 million. Project executed as scheduled and under budget 1%.
- Championed the “no-slit” process for re-rolling of hot rails to improve throughput and yield. Patent approved.
- Managed the Environmental Health and Safety department - 1 Salaried safety coordinator and 1 hourly intern. Optimized reporting structure for EHS to make periodic reporting task more efficient. Implemented “take two” program and other initiatives to reduce TR/IR of the plant.
Engineering Manager
Confidential
Responsibilities:
- Supervised the Engineering department - 4 salaried engineers and 1 hourly intern.
- Supervised the machine shop - 1 hourly lead-person and 5 hourly machinists. Reorganized the department to have 3-shift coverage.
- Designed passes for hot-rolling to improve throughput of the rolling mill Led a project for mill stand refurbishment, involving mechanical design, vendor evaluation and final approvals. Maintained the mill control system using LabVIEW platform for improving downtime reporting and management information
- Prepared an engineering report for feasibility of manufacturing new products in a new facility in Mexico; report included a plant layout, process flow mapping, financial justification and identification of sources for equipment.
- Accountable for delivering top-line, with added responsibility of new product development, with active involvement in P&L.
- Provided guidance and support to the Supply Chain department from technical standpoint.
Sr. Quality Engineer
Confidential
Responsibilities:
- Designed and implemented a plant-wide comprehensive quality plan to improve the internal and external product quality, resulting into reduction in customer rejects.
- Analyzed and interpreted quality data. Conducted research on defects and recommended modifications in processes, products or quality standards.
- Conducted and planned two value analysis sessions from December 2004 to June 2005, which culminated in an annual savings of $275,000.
- Championed two six-sigma projects.
Sr. Product Engineer
Confidential
Responsibilities:
- Established products at various Bearing, Automotive and Steel making customers of Confidential in West India using several analytical tools. Conducted product trials. Carried out seminars on Grinding Technology
- Coordinated Crankshaft grinding wheel business development and analysis nation-wide
- Interacted with key accounts of Confidential, encompassing bearing automotive and steel industry. Documented process parameters to improve understanding of product offering
- Designed a SQL-based application for Higgins Grinding Technology Center, Worcester, USA, and coordinated as a regional administrator for Asia. Conducted approval and upload of field trial data after analysis and compilation.
- Conducted customer training program: “Advanced Grinding Technology”.
- Engineered “Economic option” for CP - Snagging application, resulting into regaining lost market share; directed business development at leading industries.