SUMMARY:

• Expertise in creating and building QA and automation framework from scratch
• Strong experience as a technical team lead building, mentoring and managing small QA and automation teams
• Experience in testing web - based applications using Selenium WebDriver, Testng, SoapUI, JUnit, Cucumber
• Proficiency in Java, Object-Oriented methodologies
• 13 years of QA SDLC process experience, to include experience in test strategy and test plan creation as well as experience working within an Agile/Scrum environment via Jira.
• Experience with Load and Performance Testing.
• Strong understanding of database structure and design, to include SQL language query skills.
• Experience working with Experience working with multi-functional teams, to include business partners, product management, and application development on multiple projects.
• Expert knowledge in the software development lifecycle process

KEY SKILLS:

• Strong ability to translate customers' demands into engineering requirements and resolving issues
• Extensive experience in Test Automation framework outlining and JAVA coding
• Sound debugging and troubleshooting skills
• Exceptional facility with JAVA, SQL, JSON, XML
• Excellent skills in integration testing
• Extensive project and program management experience in a multinational company for multi-site projects and programs

PROFESSIONAL EXPERIENCE:

Confidential

Software QA Engineer

Responsibilities:

• Act as a quality advocate within the Scrum team to ensure standards as necessary throughout the Agile SDLC.
• Create test design strategies and test plans that are appropriate to the type of application under test and the types of bugs sought.
• Adjust test strategies and plans as needed to meet changing customer requirements.
• Create test data/conduct database queries as required to evaluate software functionality
• Identify, record, document and track bugs via Jira
• Create and maintain manual and automated test frameword to aid in the QA regression process.
• Work with Customer support team to identify the customer issue and provide bug fixing solutions
• Work within multi-functional teams on project and platform tasks

Confidential

QA Lead /Principle Dev. Testing Engineer / Customer Support Engineer

Responsibilities:

• Responsible for automation and deployment architectures to support development, validation and solution deployment.
• Responsible for recruiting and leading team of validations engineers who work closely with the product, engineering, and operations teams in an agile methodology.
• Working with product and development peers to define and improve testing processes and infrastructure.
• Develop Test plan for our major US customer - Comcast, on their integration testing with multiple vendors.
• Initiated the test plan which including end-to-end, interface with UDB, ADM/ADS, Billing, edge devices, streaming servers who is interactive with Confidential product, Video Back Office.
• Monitored updates of existing and Automation Test Framework, test suites and infrastructures, using Selenium Web Driver, SoapUI.
• Drive the review process with management team and architect for the test plan coverage and depth internal.
• Worked on-site to train Comcast validation people to understand the test plan, set-up testing system from scratch based on our User Guide and PCR (Product Change Requirement), working with the customer to upgrade and refresh installation solutions.
• During the integration test with other vendors, supported customer to identify issues on all components including internals and externals and bring customer concerns, requirements to our engineering team to improve our product.
• Worked with customer on 3rd party devices including BlackArrow DAI, UDB, ADM, ADS to help them identify the interface with our Video Back Office which helped gain deep knowledge of their products.
• Working on Customer Call support to help Customer cut over from SeaChange back office to Confidential Video Back Office.

Confidential

Validation Team Lead

Responsibilities:

• Work with architect and business team to plan user stories, implementation scope and accept criteria for validation team. Working on hands-on functional test, integration test execution against simulators interacting with back office Session Resource Management components and automation test cases.
• Demonstrate strong technical leadership and communication across-functional teams. Managed the sprint Demo to the Business and Product Management team demonstrating product progress in order to help them identify future customer requirements.

Confidential

Principle Developing Engineer

Responsibilities:

• First employee and JAVA Developer of Confidential working on Content Management system implementation, implementing the ADI 1.1 interface and Content ingest, License window management, etc.
• Lead the Beijing team working with US team to implement features and ensure we communicate clearly with each other.

Confidential

Customer Engineering Manager

Responsibilities:

• Developed and managed Digital Video Solution related projects, involved in developing and sustaining multiple software releases for large Confidential and Confidential customers worldwide.
• Interfaced with customer’s engineering and operations team to define customer’s requirement and translate business objectives into tactical plans.
• Managed development, design and delivery of solutions to customers. Direct interaction with customer to solve field issues. Sustained multiple software releases.
• Led the Customer Engineering team to follow Confidential ’s Quality Management System which defined uniform process for the design, development, production, delivery, installation, and maintenance of products. Established standardized processes within the team for development of features, documentation and quality assurance.
• Led the team successfully fixing 1000+ significant bugs and produced maintenance releases/patches for customers around the world.
• Participated in call conference calls to diagnose and resolve critical issues for large customers such as Time Warner and Comcast.
• Wrote functional and design specs for bug fixes. Also performed hands on software bug fixes. Participated in cross-shore conference calls with US colleagues on bug reviews and resolutions.
• Followed complete product support and software maintenance and sustained procedures per Confidential process.
• Interviewed, hired and trained team members. Developed team members, including identifying tasks, determining performance goals and creating personal growth plans.
• Oversaw work for 1 year at Boxborough, MA, USA as a Confidential sponsored L-1 Visa holder.
• Assisted customer service engineer on installation and troubleshooting of Confidential system and application.
• Hands on integration testing of TandbergTV OpenStream integration with Confidential Confidential server and Stream Commander. Worked on TandbergTV catcher and AMS. Integration of Arris/C-Cor (nCUBE) back office with Confidential Confidential systems. Exposure to S-A and headend equipment.
• Worked one month on-site at Comcast (the largest Confidential operator in the US with 20+ million customers) Philadelphia Corporate Lab representing Confidential to support a critical integration effort between Confidential Confidential products and other partner products. Successfully delivered one release to Comcast.

Confidential

Senior Software Engineer, Team Leader

Responsibilities:

• Responsible for J2EE software development.
• Successfully applied SUN’s Java Petstore J2EE reference implementation and Confidential into company’s Browser/Server architecture.
• Served as in house expert on J2EE knowledge for J2EE projects.