SUMMARY:

A dedicated and accomplished Software Quality Assurance professional, with extensive experience, in software testing, migration, business analysis, troubleshooting, end - user support, and technical writing. Demonstrated success working on a wide variety of projects with cross-functional and global teams. Fluent in English, Polish, and Spanish. Contributes to the positive growth and profitability of successful organizations. High client satisfaction evident in repeat engagements (four repeats in one consulting firm and five in another; two repeats with one client and three repeats with another).

TECHNICAL SKILLS:

Hardware: PC, Macintosh, Mainframe, Sun, Pidion

Languages: HTML, SQL, JavaScript, ASP, PHP, BASIC, Pascal, XML, FIXML

Operating Systems: Windows, UNIX (Solaris) Macintosh OS 9.x, 10.x, Red Hat Linux, CMS/VM/XMA, Windows Mobile 5.0, iOS, Android

Platforms: Java, J2EE, NetDynamics, Microsoft .NET, Adobe Flex 3, BlueBird

Databases: SQL, Oracle, MySQL

Applications: Microsoft Office, Linkbot 3.5, Astra SiteManager, Astra LoadTest, MKS, WordPerfect, Internet Explorer, Winrunner, Intermail, Firefox, Flock, Opera, PHPMyAdmin, Microsoft Project, ActiveSync, SharePoint, Wiki, Jmeter, qTest, ALM, bitbuckets

Testing Types: System, Integration, Unit, Regression, Full SDLC, Manual, Automated, User Acceptance, Black Box, Agile, Rapid Application Development, Scrum, and End-User

Defect Tracking Tools: EPMlive, TestDirector, BugZilla, DevTrack, Microsoft Excel, Lotus Notes, ClearQuest, JIRA

Management: Test Management, Test Planning, Resource Allocation, Process Improvement, Project Management, Estimating, Process Implementation

EXPERIENCE:

Confidential, Chicago, IL

Senior QA Analyst

Responsibilities:

• Performed manual testing of e-commerce site, written in Java.
• Reviewed user stories for completeness, translating them into test cases in ALM.
• Wrote defects and documentation for the project.
• Obtained and maintained test data for test cases. Keywords: ALM, Windows, Mobile, SAP, TDD, Java, e-commerce, B2B, B2C, ETL, Hybris, Endeca, kanban, SOLR, JIRA, Confluence, bitbucket, analytics, agile

Confidential, Chicago, IL

Manual QA Analyst

Responsibilities:

• Tested e-commerce web application in Java for a major pizza delivery company.
• Agile development process used with JIRA and Confluence
• Documented and suggested process improvement items in Confluence
• Performed testing on Android and iOS devices as well.

Keywords: Java, JIRA, Confluence, iOS, Android, mobile, web, agile,e-commerce, qTest, Wiki

Confidential, Chicago, IL

QA Test Engineer

Responsibilities:

• Set standards for the QA team that came around later, as the foundation QA analyst.
• Improved QA and SDLC processes as QA team formed.
• Created and updated wiki, which increased collaboration in the larger team.
• Automated testing using proprietary in house testing tool.

Keywords: JIRA, Confluence, agile, FinTech, trading, derivatives, FIXML, JSON, JMeter, mainframe, SQL, automation, unix, Wiki

Confidential, Arlington Heights, Illinois

Software QA Team Lead

Responsibilities:

• Led and mentored a team of six quality assurance professionals to deliver quality mobile applications and web-based e-commerce software.
• Spearheaded set up of new testing environments.
• Launched initiatives on process improvement, and PCI compliance.
• Compiled documentation for organizational goals compliance and audit compliance
• Evaluated automated testing tools and test management tools
• Implemented processes that saved the company $275,000

Keywords: Mobile, web, e-commerce, lead, PCI, auditing, test management, project management, Pidion, Windows, Windows Mobile, Resource Management, test planning, Process Improvement, sharepoint, Bluebird, estimating

Confidential, Chicago, Illinois

Junior Project Manager

Responsibilities:

• Assisted Project Managers in a major migration move in many ways, such as documenting activities and writing project documents such as charters and stakeholder analyses.
• Created a spreadsheet to be shared and used by hundreds of Project Managers in their projects.
• Actions and issues documented and updated for multiple projects.

Keywords: Project Management, documentation, critical, Windows, PC, Microsoft Project, estimating

Confidential, Chicago, Illinois

Software Quality Assurance Analyst

Responsibilities:

• Executed SQL queries to obtain testing data on back-end applications. Documented processes and test results on financial applications.

Keywords: SQL, XML, documentation, PC, Windows, Wiki

Confidential

Software Quality Assurance Analyst

Responsibilities:

• Executed manual testing of XML e-commerce Web applications in a rapid development environment.
• Managed and reported defects, using DevTrack.
• Performed SQL queries on Oracle and SQL databases to obtain testing information.
• Executed manual testing of international trade site in multiple environments.
• Managed and reported defects using TestDirector.
• Completed data validation project.
• Performed manual testing of, with existing Websites upgraded to Adobe Flex 3.
• Managed and reported defects, using TestDirector.
• Executed SQL queries, using Microsoft SQL Server Management Studio.
• Worked with DBA and built tables for two jurisdictions in two different environments.
• Worked in Agile development environment.

Keywords: web, XML, Oracle, SQL, TestDirector, Adobe Flex, Agile, Finance, Banking, Healthcare, PC, Windows, MySQL, ClearQuest, PHP

Confidential, Chicago, IL

Business Analyst

Responsibilities:

• Built lockboxes on TMS payment processing system, profiles, and transmissions.
• Routinely ranked in top third in productivity.
• Took the initiative to work on extra projects needed by team and management.
• Wrote a 100-page report, which helped the rest of the team’s members learn their jobs well.
• Worked with a large team of over 40 business analysts and six project managers.

Keywords: Business Analysis, Finance, Banking, special project, PC, Windows, training