SUMMARY:

• 12 years of experience and expertise in Quality Assurance, Quality Control and testing methodologies implementation
• Solid understanding and experience in a full span of all Software Development Life Cycle stages including both Waterfall and Agile
• QA project and process analysis, planning, development, definition and implementation
• Complete QA department deployment requirements analysis including planning, execution and automate needs
• Proficient in defining Test planning, Test Case definition, test execution processes, analysis and documentation. Defect Reporting process definition and priming
• Defect Management system administration. Defect life cycle process definition and priming
• Systems business, Functional and Non - Functional requirements analysis, evaluation and acceptance
• Communication process definition. Issues, Risks, defects, and deliverables
• Analysis and definition of SDLC stage related deliverables
• Design, development and coordination performance test related activities utilizing Confidential LoadRunner automation tools
• Test Planning and test Plan implementation, Functional and Performance test automation planning and execution
• Test design, execution and results analysis, Smoke, Regression, System, Integration, Data integrity and back end validation, Security, UAT, Usability test activities coordination
• Usability test activities coordination. Overall defect status analysis and report and reporting
• Smoke, Regression and System test automation Tools: Confidential Quality Centre, QuickTest Professional, LoadRunner. Segue Silk test, Silk Performer. Atlassian Jira, Selenium IDE, Selenium WebDriver
• Requirements and change control management systems: Borland CaliberRM, Clear Quest, Confidential ALM.
• Technologies: HTTP, TCP/IP, XML, JSON parsing, SOAP, Windows, Linux, Ubuntu, OS, Unix, DOS, Putty, Javascript, Html, Ajax, Java, PHP, Groovy, Lamp, and Wamp
• Strong analytical and problem solving skills, highly motivated with very good communication & interpersonal skills
• Strong team building and developing skills.

PROFESSIONAL EXPERIENCE:

Confidential

Software Quality Assurance Tester

Responsibilities:

• Set up cloud based testing environment (Linux, Apache, MySQL, Moodle) in AWS Cloud Service
• Design and execute Selenium IDE and Selenium WebDriver automated test scripts to perform Smoke and Regression testing of LMS application (Moodle)
• Develop Testing artifacts including Test Plans, Test Cases and Test Summary reports that outline strategies, methodologies, and procedures for System, Integration, Functional and Regression testing of all applications under test
• Performed Smoke Test using Selenium, Load, Stress and Performance Tests using LoadRunner
• Maintain Traceability Matrix throughout the SDLC to ensure complete and comprehensive test coverage and delivery
• Used LoadRunner VuGen to generate automated test scripts for the application under test to perform Stress/Volume testing
• Parameterize scripts for multiple users and enhance them according to the test cases
• Correlate scripts for multiply users and enhance them according to the workflow
• Wrote SQL Queries to extract data from various database tables for testing purpose and executed various SQL Queries to compare the expected results with database
• Report and track issue/defects using Confidential ALM, provide management with various test metrics and generate Quality Center reports and graphs
• Passed test data through Selenium for testing login module and create new user module in Moodle

Confidential

QA tester

Responsibilities:

• Verify test results, finding the bugs and reporting it
• Automating with Phython, source labs, and Jekins
• Builds deploy using Ansible Tower and Backend Junit-trunk for auto-regression
• Sanity (manul test) familiar to Smoke test and working with Jira, and Scrum

Confidential

Support Quality Analyst

Responsibilities:

• Testing the modem excessive loss of packet by the application software and education of customers
• Real time phone line testing for the long distance or local calls with landline for any voice dropping or cut out and escalated to second level team to resolve any incidence
• Accuracy of documenting the customer’s complaints
• Prepare reports for escalation to different departments or supervisor
• Walk thorough with customers all type of instruction of programming PVR, MS Outlook setup or phone feature and High Definition Gateway device
• Monitoring the outcome of the issue and see if the escalation has been resolved and called back to the customers to give them the insight
• Closing the ticketing system when all the customers’ issues are successfully satisfy with the expected result
• Liaise with clients and Second level technician of the process of any issue or escalation of the product or software
• Given the clients the estimated time of completion of the units or the software

Confidential

Technology Analyst

Responsibilities:

• Fixed hardware and software of the Windows laptops and desktop during one month of work experience practicum
• Update the active directory for new users and employees that were no longer working
• Trained new employees on MS Outlook and resolved issues with users computers
• Coached employees on the use of email programs in person and used remote desktop assistance program
• Hook up wiring from the server to the individual office or station
• Installing new window software for upgrading or migrating to new versions for all the partners’ laptops