QA Test Engineer Resume Houston, TX - Hire IT People

SUMMARY:

Experience Software Tester in Manual & Automated Testing for Software Quality Assurance (SQA), knowledgeable in various Open - Source Tools (Ruby, Postman, soapUI). Familiar with Object - Oriented Programming in .Net and Java.
Software QA tester with 3+ years full system development lifecycle experience, including designing, developing and implementing test plans, test cases and test processes fueling swift corrective actions, significant cost savings and fault-free audits.
Hands-on technology professional accustomed to working in complex, project-based environments. Multifaceted experience in QA software testing, software development and user-acceptance testing.
Backed by strong credentials including an Information and Technology Associate degree; advanced command of various testing suites, agile methodologies and monitoring tools; and cross-platform skills in Windows (XP, 7, 8, 10).

EXPERTISE AREA:

SQA Testing & Methodologies
Test Plans, Cases & Processes
Functional Requirements
Regression & Negative Testing
Performance/Load/Stress Testing
Testing Automation
Defect/Bug Tracking
Test Strategies & Coverages
Agile, Waterfall, Hybrid
QA & QC Standards

TECHNICAL SKILLS:

System Testing; GUI Testing; Functional Testing (UFT); Integration Testing; Regression Testing; Functional Testing; End to End Testing; User Acceptance Testing; Agile; SCRUM; Ruby; Appium; xCode; MS Server 2008 R2/2012; JIRA Agile; TFS Agile; MS SQL Server 2005/2008/2012 ; SQL Query; Salesforce;

PROFESSIONAL EXPERIENCE:

Confidential, Houston, TX

QA Test Engineer

Responsibilities:

Implement test plans and test creation (Agile Methodology) as the QA Tester
Performed GUI testing, system testing, functional testing, regression testing, black box and white box testing
Responsible for writing and reviewing test design documentation for functional and subsystem integration testing
Interacted with software application developers and customer service team to clarify design specifications, test requirements and address defect resolutions
Executed SQL queries to check data after test execution using SQL Query Analyzer
Manage and Updated QA test environments

Confidential, Houston, TX

Technical Support Manager

Responsibilities:

Oversaw technical support analysts focused on supporting Windows-based health club member management solutions. Acted as a liaison with other departments.
Implemented Tier 2 Team with Tier 1 support staff assigned to each team
Managed local and remote technical support labs, ensuring full utilization of support capabilities
Spearheaded cross-functional initiative to achieve large customer migration, conversions and maintenance request

Confidential, Houston, TX

Technical Account Manager

Responsibilities:

Customer advocate, liaison and single point of contact for customers located in the Confidential territories of the to ensure customer satisfaction by providing oversight and management for technical issues.
Provided technical account and situation management to focus and coordinate information and resources to address issues in the field
Provide guidance on implementation services for all products in customer environments.
Maintained strong presence and integration with customer teams during planning, implementation and product cycles of software products

Confidential, Houston, TX

Technical Support Analyst

Responsibilities:

Performed hardware diagnostics, installs, configures and tests of various hardware in a Confidential Windows Environment
Possess excellent customer care skills while demonstrating effective troubleshooting techniques
Demonstrated ability to build and maintain positive working relationships with key clients and stakeholders

Confidential, Houston, TX

General Manager

Responsibilities:

Provided Administrative Support for the Owners of the restaurant
Ensured customers were satisfied with every part of the flooring experience from initial greeting through order completion
Built comprehensive training program for front of house staff incorporating safety guidelines and wage laws.

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Qa Test Engineer Resume

Houston, TX

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