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Sr. Qa Analyst Resume

Dallas, TX

SUMMARY:

  • Eight+ Years of experience in QA with Automation, Manual, Test Management, Test Planning across various domains with varied clients.
  • Test Management experience in Microsoft Digital Efficiency Program involving planning, stakeholder management, customer management and team management
  • Experience testing Mainframe/IMS/DB2 applications
  • Technical experience in software product testing/debugging using QA tools for iOS/Android (Charles web proxy, Fiddler)
  • Experienced in Knowledge of business domains such as - Insurance (Personal Lines - Home, Auto, Life & Commercial - P&C,
  • Experienced in Test Planning, Defining Metrics/SLAs, Test management, Effort estimation, Status reporting, reviews, triaging etc.
  • Experience in mobile testing under various platforms including iPhone, Windows, Android and Blackberry application testing.
  • Solid experience in HP Quality Center - QC (ALM), Test Link.
  • Experience in Design & Execute Functional / Regression system end to end testing workflow
  • 4 years of Mobile Testing experience in iOS, Android platform. (Native app)
  • Workers Comp, ATD, Auto), Mortgage, Brokerage & Trust, Real Estate, Healthcare, Banking, E-commerce, Finance, Logistics, Retail, and Mobile/Hardware etc.
  • Experience as QA in Southwest Airlines and involved in testing of Ops Suite web applications - Turn, Gate, Baker, Gate Optimizer etc.
  • Experience in writing PL/SQL, and in relational database structures
  • Experience testing in SharePoint, CRM, Salesforce and MOSS based web applications
  • Experience in Web Service (SOAP, REST), API Data validation, GET/PUT/POST/DELETE methods
  • Experienced in tools and technology such as Selenium WebDriver, TestNG, Java, Eclipse, UFT/QTP, HP Quality Center (QC), JIRA, Git, Jenkins, ALM, TFS, MTM, SOAPUI - XML, Web Service Testing, Advanced REST Client, .NET/SQL Server, LAMP, Flash/Flex, SharePoint 2010, CRM, Salesforce, Adobe CQ5/AEM, Manual/Automated testing, Hands on with Open STA, Test Link, Microsoft ACT, WAPT/WSOP, VSTS, Windows, ASP.NET, PHP, Linux
  • Experience testing Retail domain apps, merchandizing & pricing modules
  • Experience testing in web, desktop based and Mobile applications
  • Actively involved in Requirement Analysis, Test Estimation, Test strategies, Test Plan, Client interaction, Resource Management, Co-ordination with Business & Development team, Scheduling risk analysis & defining, improving QA processes and standards.
  • Experienced in office software like Microsoft Word/Excel/PowerPoint/Outlook, Open Office.
  • Testing experience for applications developed on C/C++, VB/ASP.NET, C#, LAMP, VB Script, JavaScript, Flash, Adobe Flex 3, RIA, SharePoint 2010, SAP, Peoplesoft, CRM, Salesforce, MOSS, Mainframe etc.
  • Proficient in Software Development Life Cycle (SDLC), STLC, Object Oriented, Testing Lifecycle, Agile/Scrum, Waterfall methodology.
  • Experienced and understanding in testing tools like HP Quality Center (ALM), TCOE, Familiar with performance testing tools such as WAPT/WSOP, Open STA v1.4.4, Sauce Labs, VSTS 2005, Selenium, JMeter, Test Link, SOAPUI, Policy, Billing & Claims center, Advanced REST Client, Eclipse (JAVA IDE), SourceTree, JIRA, CQ5 (Web content management system), BlazeMeter for performance testing
  • Experienced in version controlling tools such as Visual Source Safe (VSS), SVN.
  • Test coordinator experience working as independent member as well as within team at program level.

TECHNICAL SKILLS:

Testing Tools: Selenium Web Driver/IDE/GRID, Mercury QTP, HP Quality Center, JUnit, JMeter, Firebug, FirePath, TestNG, SOAPUI, Coded UI, Appium, ITKO LISA, Microsoft Visual Studio, Android Studio

Language/ Script: Java, JavaScript, Shell Script, Unix, Linux, VBScript (UFT), C, C#, HTML, XML.

Frameworks: Junit, TestNG, Python, Data Driven, Keyword Driven, Hybrid Frameworks, ATF (Automation Test Framework), Page Object Model, Modular Framework, Back-end database testing using SQL

Web development: HTML, VB Scripts, XML, CSS, Flash, JavaScript.

SOA Technologies: SOAP, REST, WSDL, UDDI

BugTracking tools: HP Quality Center, BugZilla, Visual Studio TFS, JIRA, Bamboo

Build/ CI Tools: Ant, Maven, Jenkin, Jenkins, Hudson

Databases Technologies: MS SQL Server OLAP and OLTP, Oracle 9i/10g, MS Access 2000, TSQL, Oracle PL/SQL, SQL*Plus, TOAD, SQL*Loader, MySQL

Methodologies: Agile/Scrum, Waterfall

Platforms: Windows 8/7/Vista/XP, UNIX, Linux

Mobile Technologies: Android SDK, Appium, Perfecto Mobile, IOS

WORK EXPERIENCE:

Confidential, Dallas, TX

Sr. QA Analyst

Responsibilities:

  • Responsible for all functional testing, including projects, bugs, enhancements and hot fixes to customer implementation configurations and code changes
  • Independently prepare test plans, manual and automation test cases, review testing checklists and troubleshoot production issues
  • Actively participate in requirement review meetings and contribute to ensure that all business requirements are covered with adequate testing
  • Log issues in tracking software (JIRA), manage defects from defect discovery to resolution
  • Developed Test Plans, Test Cases to test the Screens and workflows for Quality Assurance.
  • Expert in writing test scripts manually.
  • Created and managed system testing schedule
  • Provided test team status reports on weekly basis to the project manager.
  • Tested manually as per the specification documents.
  • Involved in preparing the Automation Design document, identifying the test cases to be automated for Regression Testing using UFT/QTP.
  • Comprehensive experience with agile testing process using SCRUM.
  • Conduct Agile Scrum meetings to discuss project progress and plan
  • Preparation of Requirements Document, AGILE Story cards, etc.
  • Performed Functionality testing during the various phases of the application and analyzed the results using UFT/QTP.
  • Involved in Device Testing - Android- Samsung Tab Galaxy 10.1, Asus and Vizio, iOS- iPAD, iPhone and Nexus.
  • Designed and maintained test cases manually in excel spreadsheet and stored them on SharePoint for tracking purposes.
  • Perform various testing on Mobile includes installation testing, functional testing, Regression Testing, on all iOS & Android devices on different environment
  • Hands on experience in using Appium Emulators and IOS Simulators For Mobile app Testing
  • For application testing in mobile we used IOS simulator for testing mobile application In IOS
  • Good Experience on Mobile Native apps like Android, IOS (iPhone app) and Mobile web
  • Tested the Business applications on Mobile web and native app both on Android and iOS real devices and emulators.
  • Tested the ETL process for both before Data validation and after Data validation process. Tested the messages published by ETL tool and data loaded into various databases.
  • Performed data driven testing and parameterization using UFT/QTP.
  • Involved in creating output values using UFT/QTP.
  • Experienced in Equity, equities, Options, FOREX, Mutual Funds, Hedge Funds, trading, trade, Swaps, Swaptions, Futures, FRAs, Escrows, API, Risk management, wealth, securities, fixed income, Commodities, Mutual Fund loan, LOS, loan mortgage Origination, FX, FIX, Derivative Capital Market Asset Risk ACH SWIFT AML Wire transfer
  • Experience in user accepting testing and UI testing for Android Mobile applications
  • Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
  • Involved in reviewing complex SQL queries, views, functions and stored procedures and spotting issues before/during code migration.
  • Created and maintained SQL Scripts and Unix Shell scripts to perform back-end testing on the oracle database.
  • Performed Database testing using SQL queries
  • Created and executed scripts manually for Functionality testing
  • Executed test cases through ALM/Quality Center and reported defects in QC.
  • Conducted GUI, Backend, Data Driven and Security Testing.
  • Conducted regression testing on new builds/versions.
  • Developed and executed test cases test Scenarios and followed-up defects using ALM/Quality Center.
  • Onsite-Offshore coordination, Driving QA meetings, Defect Triage directly with all business stake holders
  • Overall responsible for Test coordination and deliverables activities
  • Testing Mobile apps on cloud environment/tools such as Sauce labs.
  • Defect triage, track defects to closure, provide QA sign off

Environment: /Tools: .NET, SQL, Agile Methodology, Internet Explorer 8.x, Oracle, Hp ALM ALM/Quality Center 11.00, J2EE, Power Point, MS Project, ALM/Quality Center, SQL, XML, Windows, NICE, UNIX,IVR and TOAD, Android, iOS, Device-Samsung Galaxy Tab 10.1, Vizio, iPAD, iPhone

Confidential, Irving, TX

Sr. QA Analyst

Responsibilities:

  • Primarily responsible for Android mobile app functional validation, data validation and API testing using Advanced REST client, JSON validation
  • Web service Testing (Advanced REST client, soapUI)
  • Closely working with customers and other stake holders on requirements gathering to define testing scope
  • Understand all sprints and requirements to ensure code is working fine
  • Verify and author system test plans, test scenarios and test cases based on use case document from business
  • Created and executed Selenium test script suites using Selenium Web Driver.
  • Performed API testing using Selenium RC
  • Lead QA team on managing test execution to support a variety of projects including onshore and offshore
  • Worked on Team Foundation Server (TFS) and Microsoft Test Manager (MTM) to effectively manage the product life cycle.
  • Used Appium tool to tested automation test scripts on both IOS and Android platforms for native and mobile websites on mobile devices
  • Used Appium Emulators and IOS simulators
  • Implemented simulator for mobile app testing in IOS using Appium Tool
  • Experience in developing and executing test cases Manually and developed Automation script with Selenium RC, Selenium Web driver, Jenkins.
  • Automation skills in both UI and service level Experience in Selenium IDE, Grid. Experience in Selenium Web driver.
  • Developed detailed test cases from user stories using Team Foundation Server (TFS). Experienced in handling defect management using MS Visual Studio Test Manager (VSTS)
  • Used MTM to developed test cases in Test plan module and executed test cases in Test Lab Module and logged the defect in defect Module.
  • Used SVN, GIT, TFS for maintaining code version in the control systems
  • Report test progress to management on a day to day / weekly basis.
  • Used SoapUI tool to test SOA based architecture application to test SOAP services and REST API
  • Created Test Scripts in SoapUI and Restful for Testing using Web Services
  • Experience in CI/CD Tools includes Jenkins
  • Developed and executed test cases for XML / SOAP and REST services using SoapUI tool
  • Performed mobile testing includes UI, Functional and Installation on DeviceAnywhere and Appium with various configurations of iOS & Android devices and mobile browser testing.
  • Developed automated tests using Selenium WebDriver with developers for Continuous regression and reducing manual testing using Selenium, TestNG
  • Used Selenium core to quickly record and play back the tests in the actual environment that they will run the web browser.
  • Identified objects of App using UI Automator tool for Android and Appium Inspector for IPhone, user-agent for mobile browser objects.
  • Optimized test scripting for Chrome, Firefox, and Internet Explorer browsers and conducted testing for iPad, iPhone, Samsung Galaxy Tab, and Windows Mobile devices.
  • Technical experience in software product testing/debugging using QA tools for iOS/Android (Charles web proxy, Fiddler)
  • Debug/Test mobile app using Charles web proxy tool.
  • Experienced in ATG, Commerce, POS, ATM Credit Debit e-commerce mPOS, OMS, order management system, WMS, warehouse management system, cart Merchandizing PCI EMV PINPAD Supply Chain Logistics SEO
  • Prepare Test documents such as Defect summary report, weekly status report.
  • Co-ordinate, Run Performance testing effort with offshore and share report with customer.
  • Perform testing on QA, UAT, Production environment
  • Onsite-Offshore coordination, Driving QA meetings, Defect Triage
  • Plan and execute scripts on Selenium Automation testing tool
  • Overall responsible for Test coordination activities
  • Identify test risks and proactively plan to mitigate them
  • Participate into Defect triage, track defects to closure, provide QA sign off

Environment: /Tools: Android/iOS, Core Java, Selenium WebDriver, TFS, MTM, VSTS, Visual Studio, mPOS, Windows 7, JIRA, MS-office, Advanced REST client, soapUI, HP ALM, Charles web proxy, JavaScript, Android SDK

Confidential, MA

Test Engineer / Analyst

Responsibilities:

  • Work as a QA to test Guidewire Policy Center and BillingCenter and Claim Center application.
  • Worked as a SIT, analyzed test scenario from User stories, created test cases and executed test for third party vendor applications such as Lexis Nexis, Mule, Traffic cop, Quest Outbound, Symbility, eagle and many more.
  • Involved in integration for PC to BC, PC to CC, BC to CC, BC to PC, CC to PC and CC to BC.
  • Integrated SOAP UI automation scripts in continuous integration environment.
  • Validated the Web Services (SOAP UI) both Request and Respond Messages.
  • Developed Web services scripts for a Web Service call sing SOAP UI
  • Integrated SOAP UI automation scripts in continuous integration environment.
  • Performed Web services testing between and third party applications using Soap UI.
  • Automation testing Using SOAP UI for Smoke testing before applying the release in Production.
  • Used HP ALM/Quality Center to store all testing results, metrics, implemented Test plan Document, created Test Cases, Defect Tracking & Reporting.
  • Exported Test Requirements and Test Cases from Excel and Word to HP ALM/Quality Center.
  • Involved in Defect Reporting, Analyzing, Tracking and Report Generation using HP ALM/Quality Center and JIRA
  • Worked with developers to resolve Issues and Production Incidents using HP ALM/Quality Center
  • Generated various reports and graphs from HPALM/Quality Center and analyzed the testing process overview.
  • Strong Experience in Automation Web Application Testing by using HP UFT/QTP
  • Developed and maintained automated scripts using UFT/QTP for functional automation testing.
  • Designed data driven tests in UFT/QTP script to validate with different sets of test data. Performed Data Verification, data Validation, and Data Transformations on the Input data (Text files, XML files) before loading into target database
  • Tested all the ETL process that were developed to fetch the data from various feeds into the data warehouse.
  • Written SQL scripts for validating the data loaded by the ETL processes.
  • Extensively used ETL methodology for testing and supporting data extraction, transformations and loading processing, in a corporate-wide-ETL Solution using Informatica
  • Responsible for reviewing Requirement Specifications and Design Documents.
  • Involved in Test Case Design with respect to Test Plan.
  • Prepare Test Strategy, Test Plans, and Test Cases based on client's user stories on GuideWire PolicyCenter application.
  • Responsible for Test Strategy and estimation effort for Guidewire PolicyCenter and BillingCenter.
  • Enhanced Auto Policy Administration system for Personal and commercial Lines Of Businesses (LOBs)
  • Experienced in PAS, Underwriting Reinsurer Reinsurance, Annuity, annuities, Casualty life insurance claims IRA PAS policy administration system retirement Guidewire policy center, billing center
  • Analyzed business requirements, user stories and system use cases prepared by Rating team, Policy Center team, Actuary team and identified the requirements that would impact rating.
  • Involved on testing the new functionalities based on test cases and coordinated with development team in fixing the issues.
  • Work with the development teams to understand functionality integration with the external systems.
  • Test Billing Center UI (Screen), including Rules and Authority Limits.
  • Prepare Test Strategy, Test Plans, and Test Cases based on client's user stories.
  • Designed UAT use-case scenarios for new functionalities, developed and delivered throughout several phases of past and currently on-going efforts within the Firm.
  • Involved in coordinating for UAT testing preparing the UAT Test data bed and test cases.
  • Getting sign off from the end users for the test cases that have been prepared for the UAT environment.
  • Created Test Plans, System Task Plans, and Test Strategies for System Acceptance Testing.
  • Created Test Scenarios, Test Data, Test Cases and Execution logs for the test cycles in excel spreadsheets and HP ALM.

Environment: /Tools: Java, JavaScript, Windows 7, iOS, JIRA, JSON, CQ5, MS-office, Jmeter, Advanced REST client, Selenium WebDriver, Jenkins, Eclipse

Confidential, NY

QA Analyst

Responsibilities:

  • Created Detailed Test Plan, Test Approach, Test Matrix, Test Strategy documents based on the information gathered through business requirements and design/application walkthroughs.
  • Actively participated in all phases of testing lifecycle (Design, Planning, Development and Results).
  • Conducted Validations for different FACETS modules Providers, Claims and Membership.
  • Designed Test Plan and test strategies based on high level business and technical documents.
  • Worked with Claims, enrollment, eligibility verification for members and providers, benefits setup, fee schedules and backend payment cycle in claim processing system.
  • Involved with other team members to set up testing tools, implementation and testing environments.
  • Tested HIPAA EDI Transactions and Code Sets Standards such as 837, 835, 834, 276/277 transactions.
  • Worked with Claims, enrollment, eligibility verification for members and providers, benefits setup, fee schedules and backend payment cycle in claim processing system.
  • Performed manual testing and conducted positive and negative testing.
  • Experienced in EDI, MMIS, Medicare, Medicaid, HIX, ICD, 270, 271, 834, 835, 837 payer Claim processing enroll Provider Billing X12 Edifecs HL7 Part D Pharmacy Health Insurance Exchange HL7 facets QNXT X12 HIPAA EDIFACT CTP claims test pro AMISYS PowerMHS COB
  • Performed Sanity and Smoke Testing of the application manually after each build.
  • Tested the HIPPA EDI, 834, 837/835 transactions according to test scenarios and verify the data with FACETS Son different modules.
  • Worked on Validating Rest API Services for different HTTP METHODS
  • Used Soap UI and Restful services for testing Web Services and Protractor for testing Angular in working with different front end
  • Used SoapUI tool to test SOA based architecture application to test SOAP services and REST API
  • Created Test Scripts in SoapUI and Restful for Testing using Web Services
  • Created different pricing rules and verified whether the adjudication system is using the rules while adjudicating the Claims.
  • Used HP ALM/Quality Center to store all testing results, metrics, implemented Test plan Document, created Test Cases, Defect Tracking & Reporting.
  • Exported Test Requirements and Test Cases from Excel and Word to HP ALM/Quality Center.
  • Involved in Defect Reporting, Analyzing, Tracking and Report Generation using HP ALM/Quality Center and JIRA
  • Worked with developers to resolve Issues and Production Incidents using HP ALM/Quality Center
  • Generated various reports and graphs from HPALM/Quality Center and analyzed the testing process overview.
  • Strong Experience in Automation Web Application Testing by using HP UFT/QTP
  • Developed and maintained automated scripts using UFT/QTP for functional automation testing.
  • Designed data driven tests in UFT/QTP script to validate with different sets of test data.
  • Created traceability matrix between requirements and test case for each round of testing using HP ALM/Quality Center.
  • Worked on EDI transactions (810, 820, 850, 856, 997& many others).
  • Experienced in testing Electronic Data Interchange (EDI) according to HIPPA Compliance.
  • Used Jira, confluence to store test cases and upload the results back to Confluence.
  • Involved in creation and maintenance of Test Matrix and Traceability Matrix.
  • Validated the date from EDI transaction in the front end as well as back end.
  • Ran the SQL queries for checking the data stored in the database.
  • Performed Backend testing by extensively using complex SQL queries to verify the integrity of the database.
  • Created and maintained test strategies, test plans, test cases, and product release reports for small projects or components of larger projects in Confluence, and Jira
  • Followed Agile Methodology to emphasize on real time communication over written documentation.
  • Interacted with developing team to resolve technical issues and investigated software faults.

Environment: HP ALM/Quality Center, Facets, Jira, Confluence, SQL Server, EDI, Agile, HIPAA, XML, WINDOWS, M.S Office (MS Excel, MS Word, MS PowerPoint).

Confidential, Charlotte, NC

Onsite QA

Responsibilities:

  • Reviewing Business Requirements and analyzing System Specifications to develop Test Scenarios and Test Cases.
  • Involved in estimation and projection of the STLC.
  • Documenting detailed test scenarios, Test Cases and test scripts derived from defined business requirements and supported the QA manager to coordinate test plans across multiple parties.
  • Executing formal test plans and test cases with attention to detail, ensuring all system components function per defined requirements and were production ready prior to launch.
  • Mapped test cases to business requirements for complete traceability.
  • Experienced in Equity, equities, Options, FOREX, Mutual Funds, Hedge Funds, trading, trade, Swaps, Swaptions, Futures, FRAs, Escrows, API, Risk management, wealth, securities, fixed income, Commodities, Mutual Fund loan, LOS, loan mortgage Origination, FX, FIX, Derivative Capital Market Asset Risk ACH SWIFT AML Wire transfer
  • Created automation framework and test scripts using Selenium Web-Driver for multiple platforms and browsers testing.
  • Developed and executed test cases for XML / SOAP and REST services using SoapUI tool
  • Added Property Transfer in Soap UI tool to transfer the values from one response XML to another request XML
  • Tested web service XML using SoapUI tool. Modified end points when we worked on different servers and different versions of Web Services
  • Extensive Technical knowledge of COBOL, JCL, CICS, VSAM and DB2.
  • Developed and maintained automated scripts using UFT/QTP for functional automation testing.
  • Prepared and Execution of test scripts using Test-NG and Selenium Web-Driver.
  • Designed data driven tests in UFT/QTP script to validate with different sets of test data. Regularly performed Functional Testing on AS400 and all its components.
  • Involved on testing new functionalities on mainframe and integration testing between front end and data written to mainframe VSAM files.
  • Testing with Batch programs are compiled and executed using JCL Involved in Web Services Testing using SoapUI to create and execute automated functional, regression, compliance, and load tests
  • Involved in smoke, functional, regression, performance and production testing.
  • Used Soap UI and Restful services for testing Web Services and Protractor for testing Angular in working with different front end
  • Used SoapUI tool to test SOA based architecture application to test SOAP services and REST API
  • Use Agile-Scrum process for productive work.
  • Performing Back-End and Data Base testing of Lightspeed trading platform (Desktop Version).
  • Testing Market Dashboard, Trading Blotter tabs of the platform.
  • Participating in verification of FIX messages and simulating FIX messages via VeryFIX.
  • Performing End-to-End testing of trade life cycle and Participating in Performance/Volume testing.
  • Using Linux commands to perform Back-End testing.
  • Writing and executing SQL queries for Back-End Testing and to verify the database updates.
  • Validating if the raw data was properly converted to final application data through ETL system.
  • Extensively using defect tracking tool JIRA to report the defect and close defects after re-testing.
  • Coordinating with development team and Lead QA to identify and address software bugs in a timely manner.
  • Regularly following up with Development Team to discuss discrepancies identified during testing.

Environment: /Tools: Mainframe, DB2, IMS, Windows 7, MS-office, Quality Center, IBM Lotus Notes, QTP

Confidential

Test Analyst

Responsibilities:

  • Prepare and review Test Plans, Test cases and Test scripts to test the application ensuring application compliance with requirements and able to manage action items.
  • Attend Pre Project Planning (PPP) meeting to provide estimations for testing effort.
  • Responsible for identifying dependencies, interfaces between applications. Developed automated test scripts from manual test cases for Smoke, Functional and Regression testing based on the requirement documents using Quick Test Professional (QTP).
  • I am able to perform general project admin duties including: scheduling meetings, publishing meeting agendas and notes, keeping team distribution lists and distributing materials to team. Participate in review meetings, suggest testing process and establish guidelines.
  • Experienced in FliteTrac, CrewTrac, Crew Recovery Manager (RMC), Tracking System Wide upgrades, Mileage requests for Other Airlines, Mileage Multiplier, Million Miler, Online Airline Reservation system, flight reservations, View Reservations, flight check-in, status and schedules, mobile boarding pass, book and change flights, book car, cruises, flight attendants, pnr, flight scheduling, crew scheduling, flight operations, global distribbution system (GDS)
  • Interact with users and document any changes in business requirements.
  • Co-ordinate between On-shore and Off-shore resources.
  • Performed Data Verification, data Validation, and Data Transformations on the Input data (Text files, XML files) before loading into target database
  • Tested all the ETL process that were developed to fetch the data from various feeds into the data warehouse.
  • Written SQL scripts for validating the data loaded by the ETL processes.
  • Analyzed Client request and requested the developers for the design change by considering both positive and negative scenarios of business logics and developed test case accordingly.
  • Responsible to perform Smoke Test and Clarity Test for each test effort and document results.
  • Used AXRES and SHARES reservation systems to create and modify (Passenger name correction, Seat allocation, Service addition) PNR's using commands.
  • Used specific commands to create E-ticket using SHARES/AXRES systems.
  • Used EMD (Electronic Miscellaneous document) service system to issue EMD's for the services requested by customers such as Request for new service, Void and Refund of existing services or modification of existing service in exchange for a new service.
  • Used EMD system to associate or disassociate the existing services.
  • Used Sales Reporting system to provide Ticketing/Sales agent Cash drawer and Sales report functionalities.
  • Performed manual testing as well as Automation Testing using QTP. Analyzed the application and divided the application into Scenario's to write the Detail test cases for automation purpose.
  • Used Data driven test in QTP to run the same functionality with different test data using Parameterization.
  • Used ALM to create and execute the test cases. Compared and analyzed actual to expected results and reported all deviations for resolution.
  • Executed the test cases for both functional and GUI testing in the Regression suite.
  • Performed Web Service Test using SOUP UI and Restful.

Environment: & Tools: Java, .Net, ALM, QTP, VB Script, Rally, SOAP UI, Restful service, SQL developer, Oracle 10g, SQL Developer, Agile Methodology

Confidential, Richardson, TX

QA Analyst

Responsibilities:

  • Thoroughly tested complete end to end testing of HALO from sales to service assurance in production environment
  • Performed functional testing, integration testing between different applications like ROAM, Amdocs OMX, OCX, USRP etc.,
  • Tested sales ordering part using Sales express. Created opportunity using Sales express app in IPAD and through ROAM using URL,
  • Good knowledge on telecommunication systems and telecom activities such as OSS/BSS systems, Billing, System and Ordering, Service Assurance and Inventory system,
  • Tested order configuration using Order Capture Express Amdocs-OCX. Service delivery in OMX Order Management express. Billing in BGW,
  • Actively participated in scrum meeting daily statues meetings with client and project team, internal team meeting,
  • Assisted in preparing TSM (Test Scenario Matrix) and Test case review with team members,
  • Actively Conducted triage calls for various defects,
  • Worked with Defect Managers and Developers to get the fixes for defects till deployment to production, re testing and closing of the trouble ticket,
  • Performed Retest and Regression testing after fix is deployed to production environment,
  • Assisted in setting up Test Data,
  • Coordination between onsite/offshore model,
  • Worked on collecting all the screen shots of complete testing cycle of project and making a reference document for new joiners.

Environment: /Tools: LAMP, PHP, HP Quality Center, XML web service testing, Windows 7

Confidential, Milwaukee, WI

QA Analyst

Responsibilities:

  • As a Test Lead analyzed and reviewed overall POL docs and test cases design, technical overall designs and technical detailed design documents for better understanding of the POL and Interfaces.
  • Placed POS transactions and tendered using different credit cards VISA, AMEX, Master card etc.
  • Co-ordinate between On-shore and off-shore resources. Provided Knowledge transfer within the team.
  • Assigned task to the team and reviewed the team work. Performed Work Product review and Setup WPR.
  • Attend Sprint Planning (PPP) meeting to provide estimations hours for testing effort.
  • Co-ordinate with SMEs, Dev, Off-shore folks to identify risks, dependencies and Issue.
  • Created Daily status report and weekly status report. Created Test Plan document.
  • Create final Test Summary reports; update Test Logs/ Issues log for reporting purpose.
  • Responsible for maintain the Smoke and Regression Repository.
  • Responsible for identifying testing scope, approach & right tools based on technology.
  • Prepare and review Test cases and Test scripts to test the application ensuring application compliance with requirements and able to manage action items.
  • Performed Web service test using SOAP UI and Restful. Updated Schema and run the requests in SOAP UI.
  • Involved in Load and Performance testing using Load Runner.
  • Mobile Application testing with Emulators like Perfecto, Device Anywhere and Simulators like User Agent Switcher on Firefox OS.
  • Building Selenium framework to test a web application end to end using both RC Server and Web Driver.
  • Automating manual test cases, controlling framework from excel file, using batch execution of multiple test cases.
  • Configuring JDBC connections and connecting to MS SQL Server database for data parameterization of automation RC/Web Driver scripts.
  • Performed Database testing, Server Performance Testing as well as Automation Testing using QTP for some modules of the application.
  • Performed Smoke, Regression, Functional tests using QTP. Analyzed the application and divided the application into Scenario's to write the Detail test cases for automation purpose.
  • Created shared object repository for Quick Test Pro scripts.
  • Performed Load testing/Stress testing, assigning load, UAT and Cross browser testing.
  • Raised defects and tracked them in HP ALM.
  • Involved in verifying the Web method servers log files using UNIX comma
Confidential, Dublin, OH

Senior Test Analyst

Responsibilities:

  • Worked on creating specifications for transitioning business from HIPAA 4010A to 5010 and from ICD-9 to ICD-10.
  • Tested EDI X12 837P, 837I, 837D and 834, 835 Transaction sets for enrollment and claims processing.
  • Worked on EDI transactions (810, 820, 850, 856, 997 & many others).
  • Analyzed and worked with HIPAA specific EDI transactions for claims, membership enrollment, billing transactions.
  • Tested the HIPPA EDI, 834, 837/835 transactions according to test scenarios and verify the data with FACETS on different modules.
  • Involved in FACETS Implementation, involved end to end testing of FACETS Billing, Claim Processing and Subscriber/Member module.
  • Tested HIPAA EDI Transactions and Code Sets Standards such as 837, 835, 834, 276/277 transactions. • Monitored software using the tracking features of JIRA and Confluence.

Environment: /Tools: Quality Center, EDI, HIPAA, SQL, Jira, Confluence, UAT, Facets, MS Office, WINDOWS.

Confidential, Township of Warren, NJ

QA Tester

Responsibilities:

  • Designed and created all test plans, test specifications and test cases for the Functional, Load testing in waterfall methodology.
  • Extensive experience in testing the billing module of the policy holder which includes the testing of life cycle of policy holder such as pay cycle, enrollment, claim filing.
  • Extensive experience in testing of workforce management (WFM) payroll and benefits module and also in employee and manager self service
  • Performed Functional testing using Quick Test Pro and Load Testing using Loadrunner
  • Ensured application acceptance by managing developers, Testers through the system/integration testing, Business Areas through the User Acceptance Testing (UAT), the Test Automation Team through regression, Load and Stress Testing.
  • Used Load Runner for the performance, load testing to get the throughput, performance of the reports.
  • Performed testing in Unix / Windows environment. Tested the modules in Shell Scripting, Perl Scripting
  • Performed Manual testing in the web based application of the Employee Self Service(ESS) and Manager Self Service (MSS) Transactions.

Environment: /Tools: C#, .NET, SQL Server 2000, Windows XP, MS office, VSS, Mantis

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