SUMMARY:

• Comprehensive software testing and software architect testing experience with a variety of commercial tools in both an enterprise & high - tech environment
• Extensive experience all phases software & hardware test, unit/system/functional/integration/ regression/performance/stress/prototype /documentation/customer acceptance; black/white/grey box testing; test process/procedure/methodology on manual & automatic tools
• Hands on experience and knowledge of software automation, test management, defect tracking, & source code control tools
• Water Fall & Agile/Scrum/BDD of Software development life cycle (SDLC) on test lead, software quality processes & procedure/methodology, test coordination & project management, field support
• Experience test planning, requirements gathering, modeling, architecture, configuration management, code, deployment, documentation, support.
• Software development & implementation experience using C/C++/Shell/Perl/VB script; design architect/framework/component test
• Multiple platform/OS/design, mainframe/mid size/PC, Unix/Linux/Windows/Solaris, Client/Server, Firmware/R&D/Factory, LAN/Wan/San/Man Network and ERP, ETL, WMS, PeopleSoft, SAP, Web Logic, Remedy, Business Objects, EDI, Call Center Application, Network Security, etc
• Gained multi Database experience: Oracle, Informix, Sybase, Microsoft SQL & Access, C & C++ and Confidential DB2 on Access and test DB server functions, DB Migration/Update/Split/Test Data/Data Mapping/Data Models/Scripting or Creating Data Scripts, etc
• Results-oriented individual who always completed projects early or on time even if meant voluntarily working extra hours;
• Recognized as an effective and motivational team player and for having problem analysis and solving skills.
• Received recognition and many individual and team awards for quality of work and customer satisfaction.
• Many years User Acceptance Test (UAT) with internal and/or external customers, either on customer side and/or on development environment.

TECHNICAL SKILLS

Computer Hardware: Confidential mainframe & AS400, VAX, Sun, Confidential & Microsoft Servers, & a variety of PCs

Language & Code: C++, C, COBOL, PowerBuilder, Shell script, SAS, Java, .Net, XML, HTML, VB, VBS, TL1, XML + others

Operating System: UNIX Confidential -UX, SunOS, Solaris, Linux, MVS, Windows; MS Office & Office Project Server

Databases: Oracle, Informix, SQL, Access, Sybase, and DB2

Testing Tools: WinRunner, QTP, Quality Center, Load Runner, Doors, Robot, ClearQuest, ClearCase, ReqPRO, XML, Selenium, JUnit, Jira documentation test tools

Network Components: Novell Netware, Ethernet, Confidential O/S 2 LAN Server

PROFESSIONAL EXPERIENCE:

Confidential, Dublin, OH

Sr. QA engineer

Responsibilities:

• Confidential Billing application integration with business intelligent App. On backend Database migration and data validation integration test. Write backend Linux base OS test scripts, combine with SEQUEL command on testing DBs data. Find many major problems, results are enhance application quality and business satisfaction
• Developed, implemented & maintained background traffic tool to run on Service Management, Network Management and Element Management test cases for in house billing system. Resulted in improved quality on this system
• Designed and developed Confidential project reports with Confidential DB2/ Confidential datamark BI report, integration plan/cases /testing project, on hand testing creation, scripting, execution. The result of head project schedule and smooth UAT
• Work on Agile/Scrum development process for many years, as well as water fall other software development life cycle
• Recommend, Implement, developed automatic testing process/procedures on newly project e2e java base front operation web, reduce regression run time and business user UAT satisfaction.

Confidential, Columbus, OH

Sr. QA Lead

Responsibilities:

• ClearSaleing/ Confidential Digital Marketing application integration with MicroStrategy business intelligent App. On backend Database migration and data validation integration test. Write PL/SQL queries and other tools though the SEQUEL command that testing DBs data. Find many The DB problems, results are enhance application quality on new function to system
• Automatic .Net 6 front application and Web Service regression by QTP; partially automate sanity new scenarios optimization application that save regression run from weeks to one day & improve quality. Maintain both regression Automatic packages
• Recommend Implement & developed manual/automatic testing process/procedures/recodes tracking to meet SDLC process & compliance with ISO standards. Use Jira as error tracing system to enhance planning, reporting, error tracking and documents to source control. With my work, company passed Confidential audit

Confidential, Grove City, OH

Senior Quality Analyst

Responsibilities:

• Fulfillment operational and IT development on new application/application release testing on functional, system, load, integration, document that including End-to-End testing from incoming multi incoming file formats, multi applications level, middle tire WebService, back end data base, user interface, operational management (Report, Billing, Inventory control, shipping, …). Report to Project, and QA Result of many project ahead of schedule.
• Set and run Operational QA process, procedures, and standard. Research & pickup test tools run SAP/PeopleSoft and internal development applications for regression/document/ test management validation to reduce the testing time and improve application quality. Train new or recent on broad Customer Service group members to run the regression if need.
• Fulfillment operational support, recreate operation error, research root cause of error, create error ticket/tracking records, contact to development to resolve the problem. Reduce the fixing time and improve fulfillment scheduling
• Experience with Documentation test, including test, image, graphic, overlay (test, image, graphic), fonts, color; AFP, PDF and other formats. Use Jira to tracking project defects.
• Recommends and set new testing process, procedures, standard to reduce the testing life cycle; evaluates & recommends documentation test tools and other test tools to reduce both test run from day to hours.

Confidential, Mayfield, OH

Rate Validation test Lead

Responsibilities:

• Lead a Rate Validation Test team of 12, including testers + mainframe/auto application /Web front (Agent & Direct customer)/Webservice developers. Report to Project, Testing and Up level managers. Complete the Rate Validation Test ahead of schedule.
• Validate newly designed Ohio Auto insurance system rate test on components level & end-to-end that including New & Renew policies, Endorsements testing scenarios. Result of high quality of quote and policy pricing.
• Recommends new testing process, procedures, standard to reduce the testing life cycle; recommends test automation tools and automated Webservice + auto quote generator; reduce both manual run from week to day.
• Trained team members on Confidential /Mercury Quality Center Create; use QC to write/execute functional, system and regression tests. The result of better documents/records, information sharing with business and managements.

Confidential, Columbus, OH

Senior Testing Engineer

Responsibilities:

• Designed and developed Oracle ETM and Confidential integration plan/cases/testing project management and on hand testing creation, scripting, execution by using Confidential Quality Center & other tools
• Confidential side System/Regression/Performance (LoadRunner)/Data Base (Oracle DB & Data Warehouse) on testing plan/cases/testing project management and on hand testing creation, scripting, execution by using Confidential Quality Center & other tools
• Lead/mentoring/training a small, less experience testing to on broad; manage testing part project and report to up level management
• Create regression test scripts including the DB link tests and corrected many links problems deposit in Confidential /Mercury Quality Center

Confidential, Dublin, OH

Senior Contractor Tester

Responsibilities:

• Responsible Oracle DB updates, 8 to 11,and data migration on server side test, application regression test plan/cases. The query though the Sequel command
• Designed and developed Oracle DB (Server name changed) project test plan/test cases for many applications, used Oracle DB
• Compared new and old versions for database tests evaluating tables before, during and after version upgrade. Ensured application links worked appropriately and DB Server function, fixed many bugs while testing the application which were affected by this update
• Ran multi-tiers architecture regression test packages though Confidential Transaction Server to Confidential mainframe DB2, return results next day. found many bugs, improved the application quality
• Updated regression test scripts including the DB update link tests, corrected many links and use Confidential /Mercury Quality Center

Confidential, Columbus, OH

Lead Test Engineer

Responsibilities:

• Responsible test architect, design, develop, estimate & training manual/automatic/performance test and testing process/procedure on Confidential ERP, SAP, WMS, Call Center Web/PowerBuilder GUI/Oracle & Informix DBs/BEA WebService applications that including function/regression /performance tests; write functional requirement/use cases & support help desk ticket - recreate error, find problem and contact to customer
• Designed & developed manual/automatic testing process/procedures to meet SDLC process (Water fall & Agile) & compliance with ISO/SOX standards to better plan, reporting, error tracking document to source control. With my work, company passed SOX audit
• Developed detail testing process/procedures, documented templates; set error tracking/severity lever criteria, tested review process, maintain test servers lab environment, test database that improve application quality, reduce development life cycle.
• Designed .Net Web, Java BEA Web Service and Power Builder GUI manual & automatic tests on base on Windows base applications & UNIX base Oracle/Informix database for Confidential Order/Process/Report/Package tracking management system. Tested all new or update Business Object reports each release for operational package shipment/charter flight system. The resulted improved system.
• Many times Informix &Oracle DB migration/update/split testing on DBs by using PL/SQL and other tools though the SEQUEL command that effect application & mid-tier, which use the DBs data. The results are adding new, enhance existing function to system
• Automatic Java BEA Web Service regression by QTP with SOAP protocol; partially automate PowerBuilder GUI regression by WinRunner & .Net web by Selenium save regression run from days to hours & improve quality. Maintain both regression packages
• Contact to company business, Call Center/Account/other Departments, to gather their need, write functional requirements & use cases + review the functional requirements & use cases with developer and end users. Enhanced operational speed and result Performed ERP/SAP/Business Objects/Price/Policy Management testing included Order Creation/Order & Courier Management/Fly resource/Real time reports, marketing to support company business needs; found bugs, improved quality & business satisfaction.
• Internal/external Technical/Desktop Support on hardware/Software/network/OS. Recreate service ticket from internal & external customer, find the problem & solution, return ticket to help desk; save the time and help the internal & external customers

Confidential, Columbus, OH

Lead Confidential Software Tester

Responsibilities:

• Designed & developed Retail Confidential new function manual test for Gift/Money Card and Instant Credit Application
• Planned/wrote Confidential new function test plan, test cases & regression tests; suggested and enhanced software testing process
• Executed those new functional tests and regression test scripts in the test lab against Confidential software. Identified many bugs. Reran the tests after performing the fix that improved the software quality.

Confidential, Atlanta, GA

Software & Automation Test Engineer

Responsibilities:

• Designed, developed new feature, regression, performance tests and automation on GUI & Command line tests under Window, UNIX environment with Oracle database, BEA WebService and Java front for Confidential DSL Broadband Network Manage System; architect for DSL operating service on service/order/provisioning/fault management, measurements and reports. Some ERP & SAP testing as well
• Designed and developed new feature regression/performance tests and automation on GUI/WebService/Command line tests under Window & UNIX environments with Oracle database, BEA WebService in middle and Java front
• Studied & set system performance model; used LoadRunner ran performance tests, find application performance bottlenecks & the max number of stations on hardware/software that did 1st time; suggested hardware/software change to improve system performance.
• Designed San/Man & disaster recovery tests on standby and/or load sharing servers mode that including severs in same room/building/ metropolitan or different location; successfully lead a team run the test to improve better operational service
• Used WinRunner/Quick Test Profession to automate regression tests to save the regression run time from weeks to days.
• Used ReqPRO as requirement/use case management; ClearQuest and ClearDDTS as defect tracking; ClearCase as version control tool. Improved source code control, quality through better planning and documentation. Help add document test to the record keeping passing ISO auditing.

Confidential

Test Engineer

Responsibilities:

• Acting as a consultant on various projects established tool selection & use to perform system/regression automation; save test run time
• Performed the interface/functional testing on Mainframe/Desktops for Confidential software on front (PC), middle server (AS400 & MS server) & backend ( Confidential mainframe) to improve the system quality, system compatibility and reuse of test eases
• Performed the functional tests on Confidential Alpha & Intel Itanium II 64 bits processors instruction level binary translation tests. Identified many bugs. Reran the tests after performing the fix that improved the software quality. - Confidential
• Executed performance modeling for Intel Itanium II replaced Confidential Alpha project. Used Rational Robot/ClearQuest/ClearCase and Team Tester tools to perform regression, load/performance/reliability tests. Saved regression run time & improved performance. - Confidential
• System, printer and Unicode tests on barcode new release on Windows 98, 2000, NT & XP. Improved product compatibility - Brady

Confidential, Columbus, OH

SOFTWARE, AUTOMATION & INTEGRATION TESTING ENGINEER

Responsibilities:

• Service Management, Network Management and Element Management test cases for Optical network manual and automatic tests which resulted in improved quality and developed new technology
• Successfully managed Global Crossing & Verizon integration test project and demonstrated the optical network end-to-end solution tests onsite/in house which led customers to accept each lease of Confidential 7 application products.
• Automated regression tests by WinRunner & scripts. Completed performance test using LoadRunner saved 75% of execution time. Conducted web performance prototype testing by using Silk performer and Silk tools to study possible new application
• Host Web testing workshop in department to train new and recent join project engineers to quickly on job
• Used ClearQuest/ClearCase to control source code, document & track defects and Doors as requirement tool to improve system quality
• Worked on UMTS (3G wireless) project on HLR, VLR, AC, Short and Unified message. Help to development on new technology
• Led testing engineer on wireless base station hardware/network/application & platform software and WMS (Warehouse Management System); Including Web & GUI regression packages for Confidential manufacture business. The results were increase quality and reducing regression run from few days to a day.

Confidential

SOFTWARE & AUTOMATION TESTING ENGINEER

Responsibilities:

• Led Automation team to automating Web & GUI regression packages by Mercury WinRunner and LoadRunner on performance tests for VPN Service Management System. The results were reducing regression run from few days to a day, increases system performance.
• Used QA Run & QA Load on German DMTS project regression and stress tests that saved more than 50% in execution time.
• Successfully demonstrated Wireless IN feature tests that led to Sprint PCS accepted product new release that reduce development time
• Supported Sprint PCS data migration/generic update on-site and remotely to achieve customer satisfaction.
• Reviewed user and administrator technical documents; found many mismatch that resulted in documents improvement.

SOFTWARE TESTING ENGINEER

Confidential

Responsibilities:

• Led test team that met/exceeded deadlines under normal and/or pressured schedule software to manage project.& utilizing timeline. Managed new release by using critical pass and two level contingency techniques to met or exceeded external customer satisfaction
• Implemented & maintained the application and operation regression packages that reduced run time from one week to a day.
• Developed, implemented & maintained background SS7 traffic tool using C/C++/shell script to simulate the network traffic to anticipate application overload which increased the quality of the application.
• Trained new or recently on join group members to become better qualified testing engineers.
• Used Sublime (in-house tool) to control documents, source code, version and track defects to improve the quality of the system.