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Qa Tester Resume

SUMMARY:

  • As a Testing Professional having eleven (11+) years of experience in the field of IT with focus towards QA and testing, design, development and maintenance of negative and positive test scenarios and scripts.
  • Expertise in Manual Testing, knowledge of Automation Testing, Black box Testing, White box Testing, Functional testing, Integration Testing, System Testing, Performance Testing and Regression Testing.
  • Responsible for testing software packages thoroughly and integrated systems to ensure proper operation and the absence of defects. Has strong business knowledge and testing skills in the information technology software industries.
  • Experienced in Requirement Gathering, Test Plan, Test Strategy, Test Scripts, Test Case Creation and execution.
  • Hands on experience in testing, black box testing, UI testing, system testing, Functional Testing, Integration Testing, Exploratory Testing, Regression testing, UAT, Smoke Testing, Performance Testing, database testing and white box testing.
  • Proficient with HP ALM/QC and Knowledge of other automation tools such as Load Runner, Selenium, JIRA, MS visual studio, Test Manager, Visio and Rational Tools
  • Experienced in coaching, mentoring and defect triage and walkthrough meetings
  • Has extensive domain knowledge in Healthcare, Claims Assessment, Continuing Care, Oil and Gas applications.
  • Experienced in testing Web Based, Client/Server, Mainframes, desktop, Java, .Net and Mobile Applications using various environments and multiple browsers.
  • Experienced in developing and maintain overall Test methodology and strategy, Documenting Test plans, Test strategy, Test Cases, Test reports and user guides.
  • Working Knowledge of Web Services Testing, SOA, WSDL, XML, and SOAP Messaging.
  • Used HP ALM/ QC for maintaining the Requirements, Test Plans, Test Cases, Test Execution, Test Runs and Defect Reporting.
  • Experience in using defect tracking tools such as, HP ALM/QC, TFS, JIRA, and knowledge of other defect tracking tools such as rational clear case, and Test Track Pro.
  • Experienced in testing windows based, Web - based, ecommerce, Host and Client-Server applications on different environments.
  • Experienced in entire QA Process by following Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC), and Defect Management Life Cycle for the projects.
  • Experienced in different SDLC Methodologies such as waterfall, V-V, Iterative and Agile (SCRUM).
  • Good understanding of Agile Software Development Life Cycle model.
  • Experience in executing database queries and data base validations for Backend Testing in DB2, ORACLE and SQL Server, resolved database related issues.

TECHNICAL SKILLS:

Operating Systems: Windows 2000/Windows NT/Windows XP/ Windows7

Web Technologies: HTML/DHTML/XML/VB.Net/IIS/Mainframes

Testing Tools: JIRA/Winrunner/ALM /QC/TFS/Selenium

Databases: MS SQL Server/MS Access/Oracle 11g/DB2/SAS EG/ETL

ERP Systems: SAP CRM, SAP Hybris, SAP BW

MS Tools: MS Office suite/MS visual studio/Visio

PROFESSIONAL EXPERIENCE:

Confidential

QA Tester

Responsibilities:

  • Planning and coordinating UAT, System and integration testing for the applications
  • Performing manual testing of web-based applications and desktop applications.
  • As a Lead QA, coordinating manual testing efforts with managers and managed team.
  • Preparing and Reviewing Test plan, Test Strategy, Timeline Reports, Traceability Matrix, Daily and Weekly Status Reports.
  • Analyzing and prioritizing the manual Test cases for execution.
  • Developing and maintaining Test scripts for system testing, Regression Testing, System Integration Testing, Component testing, and Negative testing.
  • Understanding requirements provided by the business users and translate them into a test script.
  • Verifying and validating data base validations in the back end and front end by executing the SQL queries manually.
  • Execution of test cases and test scripts, maintaining test results and test data on to a SharePoint test directory.

Confidential

Systems Analyst Consultant

Responsibilities:

  • Provided 2nd level business and technical support to clients
  • Performed manual and Automation testing of web-based applications using Selenium IDE and Web Driver 3.0.
  • Developed proof of concept (PoC) performance testing metric for multiple test environments to support business in selection of best possible solution.
  • Utilized tools of the project such as Oracle Identity Manager (OIM), SQL developer and ServiceNow to add, remove, update and troubleshoot user access and authorization issues.
  • Consulted with relevant stakeholders to identify optimal solutions to customers’ problems.
  • Documented business processes and UAT plans and strategies.
  • In conjunction with development team, designed, developed and executed functional test scripts and scenarios for TAOS application.
  • Conducted defect resolution meetings and walkthrough sessions with the development and business teams.

Confidential

Sr. QA Test Analyst

Environment: Windows 8, windows 7, IOS, Android, SAP CRM, SAP BW 7.3, SAP Hybris, MS Excel, MS Word, MS Lync, MS PowerPoint, Internet explorer, Chrome, Firefox, SharePoint 2013, Waterfall, Agile model, HP ALM 11.0. IDChecker

Responsibilities:

  • Reviewed project and business requirements and identified errors and questionable functions.
  • Planned SAP CRM UAT activities to create test scripts and scenarios.
  • Prepared test data to perform UAT testing sessions with the end users.
  • Assigned tasks to test resources and chaired UAT sessions with the users.
  • Coached and mentored junior staff on testing and methodologies employed to achieve testing objectives
  • Designed performance test scripts and metrics to capture text retrieval (TREX) times of CRM search engine functionality.
  • Performed manual CRM text retrieval function and captures the results in clear and concise manners for reporting.
  • Developed mobile testing plan for SAP Hybris module.
  • Created test scripts and scenarios in HP ALM/QC
  • Executed scripts and test cases for various mobile devices such as iPhones, iPADs, Google Android devices and capture results in HP ALM.
  • Coordinated security testing among distributed teams including off shore vendor for IDChecker, a 3rd party middleware security application for client verification and validation.
  • Planned reporting data flow and data quality for SAP BW 7.3 upgrade.
  • Verified the source data from SAP banking services (BaS) and SAP CRM modules matches the data in SAP BW data store objects (DSO) and data cubes in target BI data warehouse.

Confidential

QA Test Consultant

Responsibilities:

  • Performed manual end to end mobile and TV channels/content testing with smart remote technologies.
  • Conducted manual performance testing of various channels for comparison of encoded video stream quality identifying delays in reception and quality.
  • Created and executed regression test suite.
  • Captured testing results in HP ALM
  • Conducted API testing to verify and validate data parameters in XML format using SOAPUI, Virtual Private Network (VPN), and Juniper Network applications.
  • Documented and recorded defects and questionable functions in HP ALM/QC.

Confidential

Business Data Analyst

Environment: Windows XP, windows 7, SQL server 2012, SSRS, MS Excel, MS Word, Internet explorer, MS Visio, Calypso, Charles River and Sim Corp, Waterfall.

Responsibilities:

  • Monitored the data submissions from operational data sources to Data Warehouse and reporting data mart.
  • Performed daily data validation checks to ensure the accuracy of the data.
  • Extracted required data elements, fields and generated reports from relevant data warehouse (EAGLE) and DataMart using SQL server 2012 and SQL queries.
  • Collaborated with on-shore vendor team by storing the on-demand information and requirements into the shared directory over the SharePoint site.

Confidential

Coordinator - Data Quality Management / Business Support Analyst

Environment: Windows 2008, Internet Explorer, SQL, DB2, SQL server 2008, MS ACCESS, MS Excel, MS Word, SAS EG, SharePoint, XML Spy, XML, AGILE.

Responsibilities:

  • Evaluated and monitored data quality of ACCIS system using SAS EG data management and analysis software.
  • Developed dashboards with MS Excel to present the summarized data in meaningful way for status of long term care facilities, demographic information and infrastructural changes and progress.
  • Recommended system changes and enhancement to improve the data quality of ACCIS.
  • Supported UAT initiatives by participating in planning and test execution campaigns.
  • Developed, documented and implemented data quality management plans.
  • Participated in JAD sessions and presented data quality perspective to accommodate into these sessions.
  • Facilitated communication among inter-provincial representatives to streamline data processing and formatting standards for HMR application
  • Documented and updated all the applications procedures, user and training manuals
  • Planned, documented and executed UAT strategies for all the application changed and enhancement service requests.
  • Monitored and executed on average 40 monthly, weekly and daily data jobs including data formatting and cleansing.
  • Assisted in process efficiency by automating data formatting procedures using MS Access and VBA macro techniques
  • Supervised and coached data administration staff on their day to day assignments.

Confidential

Test Lead Consultant

Environment: Windows 2008, Citrix, Putty, DB2, SQL, SQL server 2008, Java, windows 7, windows XP professional, SharePoint, MS Excel, MS Word, Firefox, Selenium, Internet explorer, HP Quality Centre, Waterfall.

Responsibilities:

  • Performed Manual testing and Automation testing using Selenium IDE 0.1 on Web based DSR Application.
  • As a lead managed onsite and off-shore teams as well as all testing activities for the achievement of defect free product.
  • Executed test cases, test scripts, maintained test results and test data in HP Quality center.
  • Reported defects in timely manner and logged the same in to defect tracking tool HP Quality center.
  • Participated in Daily stand up calls for the project status and Defect triage for the review of defects in Quality Center along with Business Analysts and Developers.
  • Tracked defects using HP Quality center and generated defect summary reports.
  • Prepared and presented presentations to senior management on the value of automated testing.
  • Worked closely with the application development and design and testing team to resolve technical issues and interacted with them to ensure overall quality of the software.
  • Creation of test data, traceability matrix between requirements and test cases for the new enhancements.
  • Worked closely with the application development and design and testing team to resolve technical issues and interacted with them to ensure overall quality of the software.
  • Prepared Test Summary Reports for each type of testing for showing progress and future Testing Practices.
  • Ensured that all aspects of testing, such as manual execution, regression, automation, and performance are completed.

Confidential

QA Test Consultant

Environment: windows 7, windows XP professional, Citrix, TOAD, SharePoint, MS Excel, MS Word, Internet explorer, HP Quality Centre, Waterfall.

Responsibilities:

  • Developed and implemented application testing strategy for project portfolio management system and contract Management systems resulted in fewer application defects and higher software quality.
  • Determined all application testing requirements and tools including environment management and defect management applications.
  • Reviewed development process to verify that defect management process (identification, fixing, re-testing & migration of defects) is properly addressed.
  • Managed and co-ordinated testing activities across distributed teams.
  • Facilitated that all the testing results are easily accessible and understandable using mercury quality centre, a test planning and test case management software application As an active Lead coordinated the test activities and the overall process of testing.
  • Used Quality Center as the test repository, run manual and automation test cases from test lab and logging and generating various reports and graphs for further Analysis.
  • Follow up with standard software testing life cycle (STLC) to perform different types of testing for the projects.
  • Involved in review meetings for create Test plan, test cases and analyzing various testing documents and process of testing life cycle.
  • Tracked defects using Quality Center and generated defect summary reports.
  • Performed Functional and Regression Testing using QC.
  • Worked closely with the application development and design and testing team to resolve technical issues and interacted with them to ensure overall quality of the software.
  • Prepared Test Summary Reports for each type of testing for showing progress and future Testing Practices.

Confidential

QA Tester

Environment: Web Services, XML, SQL server, MS Excel, MS Word, Internet explorer, Rational Test Manager, Rational ClearCase and Rational ClearQuest, AGILE.

Responsibilities:

  • Executed manual and automation test cases from test manager and log defects in defects module in Rational Test Manager.
  • Worked closely with the application development and design and testing team to resolve technical issues and interacted with them to ensure overall quality of the software.
  • Prepared reports on issues and prospects.

Confidential

QA/BA Analyst

Environment: Windows XP, DB2, Rational Robot, Test Track Pro, MS PowerPoint, MS Excel, MS Word, Internet explorer, Rational Test Manager, Rational ClearCase and Rational ClearQuest, AGILE.

Responsibilities:

  • Designed, developed and executed test cases using rational robot, a test automation tool, from system requirement specifications and use cases of Space Management System for merchandizing and store planning.
  • Developed storyboards utilizing MS PowerPoint to depict application functionality to Business and development teams
  • Understand and analyze the requirements and develop test plans and test cases.
  • Prepared Test Scenarios & Test Cases and performing Manual Testing of the application.
  • Created, develop and executed Test Cases in Test Track Pro.
  • Perform Functional Testing, Regression Testing, System Integration testing, (UAT) User Acceptance Testing, and End to End Testing
  • Used Rational Robot for execution of Automation Scripts for functional and regression testing.
  • Performed GUI, System and Regression Testing of the application
  • Document and report all found defect in Test Track Pro

Confidential

Electronic Product Specialist

Environment: Windows NT, SQL Server, VB.NET, Waterfall, Visual Studio, DB2

Responsibilities:

  • Supported content management by processing electronic product applications and by assisting in SGML conversion.
  • Provided courteous and professional customer and technical support related to tax software applications.
  • Participated in testing campaigns by executing test cases, test scenarios and logging defects.

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