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Quality Assurance Analyst Iii Resume

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DC

PROFESSIONAL SUMMARY:

  • Over 8+ years of diverse experience in Quality Assurance Tester with Windows and Web - based applications in Automation testing using HP/ Mercury Interactive Test Suite.
  • Specialized in Performance testing applications using Load-Testing tools such as HP LoadRunner 12.53, JMeter 3.2, ALM-Performance Center 12.50
  • Strong knowledge of entire SDLC - Requirement Gathering & Analysis, Planning, Design, Development, Testing and Implementation. Excellent in performing Gap Analysis.
  • Experience in using SharePoint to manage documentation and version control.
  • Strong in Analyzing Business specifications and developing Test Plans and involved in creating Test Cases.
  • Good in writing detailed application use cases, working with system testers and user acceptance testing teams during testing phase thereby facilitating acceptance testing with stakeholders and business users.
  • Proficient in business process analysis (requirements, process enhancement and optimization).
  • Skilled in writing SQL scripts for database testing and experience in Defect management, using industry standard tools like Jira, ALM, Quality Center.
  • Highly experienced in developing Test Cases, Test Plans, Test Scenarios and Analysis for Performance Testing
  • Extensive experience using LoadRunner, ITKO Lisa, JMeter for Performance Testing, Stress Testing, Longevity Testing and Load Testing.
  • Used HP tools Quality Center (QC) or ALM, LoadRunner, QTP or UFT, Performance Center and ITKO Lisa
  • Experience with LoadRunner components: VuGen, Controller, Analysis, Load Generator and with the components of ITKO Lisa.
  • Experience in setting up load generator machines for performance testing purposes
  • Experience in running the Performance tests in HP’s Performance Center, standalone Controller, JMeter and ITKO Lisa.
  • Expertise in testing Web/J2EE technologies, .Net, Web services, Customer facing applications.
  • Worked on different Protocols like Web Http/Html, Web Services, Click & Script, RTE, OracleNCA, TruClient, Multi Protocols etc using LoadRunner
  • Experience in enhancing the VuGen, Lisa, JMeter scripts by Manual Correlations technique, Parameterizations.
  • Adding Functions to LoadRunner enhancements for reusability
  • Good Knowledge of programming languages like C, .Net, SQL to debug and execute Load runner scripts.
  • Good with debugging and adjusting scripts by running it within VuGen with Runtime Settings logs set to display all messages.
  • Well versed with the behavior of online monitors and the techniques to fix the memory Leak Issues for the LoadRunner Scripts by monitoring the MDRV process.
  • Ability to identify bottlenecks and root causes pertaining to performance engineering using tools like NMON, Perfmon, Wily Introscope, HP Sitescope.
  • Analyzed the test results and created custom reports which provide details on Hits/Second, Transaction response times (90%, Average), CPU/Memory utilization, Web Page Diagnostics using LoadRunner Analysis tool.
  • Performed various kinds of testing including Integration, System, Regression, Functionality testing, Data Driven testing, Performance (Baseline, Stress, Endurance).
  • Experienced in developing automation testing framework using UFT, Selenium Webdriver
  • Proficient in writing Performance test plan document, Performance Test specification document, Performance Test summary report and presentations.
  • Ability to collaborate with peers in both business and technical areas, to deliver optimal business process solutions, in line with corporate priorities.
  • Good Analytical, Communication and Documentation skills in all phases of QA process.
  • Ability to work independently and quick learner. Strong organizational, analysis and troubleshooting skills required for detailed problem analysis and troubleshooting of mission critical transactional systems.
  • Proven self-starter, motivated team player with Leadership abilities, excellent communication and interpersonal skills and performed well under little or no supervision.

TECHNICAL SKILLS:

Performance: LoadRunner 9.5/11.52/12.02/12.50, Performance Center 9.5/11.0/ALM, JMeter 3.1/3.2, ITKO LISA 7.0/7.5, Blazemeter, Badboy 2.2

Automation: Selenium IDE, Selenium Web Driver, Eclipse IDE 4.5.1 (Mars), QTP 10.0/9.5, UFT 11.5/12.02/12.51, SOAP UI,, Selenium, Cucumber, RubyMine

Languages: C, C++,Java, Ruby, SQL, VB, .Net, XML, HTML

Protocols: Web Http/html, Oracle NCA, RTE, Web services, TruClient

Tools: & Utilities: Putty 0.63, WinSCP 5.5.6, MS Office Suite 2013, MS Project/MS Visio/Outlook 2013

Databases: Oracle10g/9i/8i, DB2, Sybase, MS SQL Server 2008/2005, MS Access, MySQL

Monitoring Tools: Wily Introscope, Perfmon, Nmon, HP Sitescope, Splunk

Web Servers: Apache Tomcat 5.5/6.0/7.0,IBM Web Sphere, Web Logic 9.2/10

Operating Systems: AIX, Solaris, UNIX, Windows 7/12, IBM Mainframes, XP and Linux

Defect Management Tools: Quality Center, ALM, JIRA

PROFESSIONAL EXPERIENCE:

Confidential

Quality Assurance Analyst III

Responsibilities:

  • Main Responsibility to find the Performance Issues, Tune, Fix and Retest and acted bias between vendor and Confidential .
  • Design develop and execute complex web based applications for performance testing
  • Experience running performance and stress tests using JMeter for non-functional requirements.
  • Installed and configured JMeter on client machines both in the pre-prod and test environment.
  • Developed JMeter jmx scripts for Schools and Libraries applications which involved complex correlating that included around 20 post back requests in each page for multiple workflows. Extensively used regular expression extractor for all dynamic content.
  • Installed and configured JMeter on client machines both in the Test and Production environment.
  • Developed JMeter jmx scripts Schools and Libraries application which involved complex correlating that included around 20 post back requests in each page for multiple workflows. Extensively used regular expression extractor for all dynamic content.
  • Along with the native recorder also used Blazemeter chrome plugin and Bad boy to record the scenario workflow.
  • Developed code using bean shell sampler to write captured value into an external file.
  • Installed Perfmon server agent on APP, WEB, DATABASE and SHARE POINT servers to capture server metrics using jp@gc Perfmon Metrics collector plugin in JMeter.
  • Executed JMeter tests in Command mode (Non-GUI) to reduce memory/CPU consumption of host machine.
  • Executed both Load runner and JMeter scripts together as a part of stress test for all three portals of the application.
  • Identified and eliminated performance bottlenecks during the execution cycle which included load going only to one core of the app server and recommended RAM upgrade which resulted in better performance.
  • Analyzed the results.jtl file from JMeter after the test and created custom reports with the help of jp@gc plugin’s.
  • Used Blazemeter sense for JMeter test results to send the performance report online.
  • Presented summary results to the project stakeholders and team members.
  • Used Jira for record the defects during testing and track the status.

Environment: JMeter 3.1, Blazemeter, Bad Boy 2.2, Perfmon, Java, JavaScript, Bean shell scripting, Share Point, Jira, mySQL, tortoise SVN, MS office.

Performance Testing

Responsibilities:

  • Verified requirements coverage by conducting walkthrough meetings of Test plan and scenarios with business analysts, Project manager and test supervisors.
  • Worked closely with the development teams to review project plans, requirements specification, design documents.
  • Responsible for developing a Performance Testing Plan and Performance Testing strategy based on the business specification requirements and user requirements.
  • Develop test scripts with Web HTTP/HTML, Ajax TruClient & Web Services and executed end to end performance testing using LoadRunner.
  • Customized LoadRunner scripts in C language like String manipulation, Business Logic for LR Scripts.
  • Created customized LoadRunner VuGen scripts at API level with manual correlation, user defined functions, development libraries (classes and methods), and error handling.
  • Develop VuGen Scripts for load testing with 1000 Vusers to find bottlenecks in the server and deadlocks in the database.
  • Implemented load and stress/break tests with Performance center, and present performance statistics to application teams, and provide recommendations on how and where performance can be improved.
  • Created Test Case Scenarios and Scheduled the Virtual user to generate realistic load on server using Performance Center.
  • Conducted meetings with developers, application team, and business team to analyze the defects evaluate the test executions.
  • Responsible for running Break test and longevity test to find System Stability and memory leaks.
  • Monitor the Resources metrics using Performance monitor and client side web based monitoring tools to find the application performance bottlenecks.
  • Ensure that performance issues are appropriately identified, analyzed, documented, tracked and resolved.
  • Analyzing of complex applications and providing a solution without missing the timelines
  • Understanding of Functionalities and completion of projects in given timelines based on Non Functional Requirements
  • Responsible in preparing high level Test strategy document for enterprise based projects
  • Attended Risk mitigation meetings and daily standup
  • Generated comparison report from Baseline tests with next releases
  • Identified key business scenarios for performance testing from various team members including the business analysts, architect and project manager.
  • Installed and configured LoadRunner on client machines.
  • Develop test scripts with Web HTTP/HTML, Ajax TruClient for a few business work flows to emulate front end (browser) response time.
  • Installed Perfmon server agent on App, Web, Database servers to capture performance metrics
  • Reviewing and analyzing performance test plan and decision making based on performance test result using multiple software's and protocols.
  • Extensively used LoadRunner VuGen to develop automated test scripts for the application under test to perform Baseline/Stress testing. Developed various scripts using VuGen for multiple projects.
  • Analyze graphs and reports using Analysis component to identify the bottlenecks across all tiers and created custom Templates for future releases.
  • Wrote SQL Queries to extract data from various database tables for testing purpose and executed various SQL Queries to compare the expected results with the database.
  • Load, Stress, and other testing’s to determine the performance of the application.
  • Updating the Stake holders about the performance results by generating reports using Load Runner analysis, Manual Reports about Tests, Findings and Tuning Implementations.
  • Used Jira for record the defects during testing and track the status.

Environment: LoadRunner 12.50, Web http/html, TruClient, JMeter, Fiddler, pgAdmin 4, Share Point, Confluence, GIT, Jira.

Confidential, DC

Performance Engineer

Responsibilities:

  • Review the Business requirement specifications, functional and technical to ensure that quality are embedded in the process
  • Analyze testing requirements/user stories from business areas and develop automated test scripts to meet eligible requirements.
  • Participating in Agile standup meeting and describe and briefly explain the show stopper issues
  • Responsible for identifying user stories to documenting comprehensive Test Cases in assigned modules based on Jira
  • UFT/QTP Automation framework setup in test environment (local) and enhancement using Hybrid Driven Framework (Keyword and Data driven Framework).
  • Responsible to build reusable methods in HelperUtils for common to access methods for entire project team member can use same method for test scripts
  • Understanding the source control management and build processes
  • Experience working with a variety of development methodologies including Agile/Scrum to develop and execute software test plans, including continuous integration and test-driven development
  • Execute and bug the regression automated test scripts on different environments based on fail conditions after test execution completed.
  • Worked in agile environment attended daily morning stand up (scrum) meetings, updated daily status on what was done yesterday, what will be done today, and any blocking issues.
  • Wrote SQL queries for backend testing of the applications involving multiple joins and conditions
  • Load, Stress, and other testing’s to determine the performance of the application.
  • Updating the Stake holders about the performance results by generating reports using Load Runner analysis, Manual Reports about Tests, Findings and Tuning Implementations.
  • Supported the manual testing by completing the test cases from Jira and data migration scenarios.
  • Used Jira for record the defects during testing and track the status.
  • Generated test reports after every release on high level and detailed level for UFT

Environment: LoadRunner 12.02, UFT 12.51, Web http/html, SQL server, Share Point, Jira, Tortoise SVN and ALM.

Confidential, Richardson, Texas

Performance Tester

Responsibilities:

  • Interacted with developers and users to analyze the user requirements, Technical Specifications
  • Analyzed Business Requirements, Use Cases, Screen shots and developed Test Plan, and Test cases for complete end-to-end testing.
  • Coordinated with developers to understand the application
  • Configured LR components (VuGen, Analysis)
  • Generated performance scripts using Virtual User Generator
  • Manually performed back-end testing by executing SQL queries to validate the data in the back-end SQL database.
  • Used QTP for regression testing
  • Created and executed Performance Tests and resolved issues.
  • Developed Test Scripts for providers and prepared data for execution of test cases.
  • Created SQL scripts to change data and validate service response.
  • Used SSIS package to generate synthetic data and executed store procedures in the database
  • Triggered batch job in parallel to load test to validate the performance of the system.
  • Data validation from end to end
  • Monitored online graphs like Transactions per Second (TPS), Throughput, and Response time at Client side and analyzed after the completion of test.
  • Performed Baseline testing, Integration testing, Smoke, Scalability testing, and Re-testing once issues are closed.
  • Performed Sanity testing before signoff.
  • Used test summary report to track defects and report the test summary in weekly meetings.
  • Hold weekly meeting with business people and developers on open defects.

Environment: HP Performance Center 9.5, HP LoadRunner 9.51/11.50, Performance Monitor, .NET, HTTP/HTML, HTML, MS Office, Windows XP, Microsoft SQL Server 2008 R2, SQL Server Business Intelligence Development Studio, Oracle NCA, QTP, VisualVM, Solaris, UNIX.

Confidential

Sr. QA Analyst

Responsibilities:

  • Analyzing and reviewing Business requirement documents/ Functional requirements and Use case documents.
  • Used HP Quality Center to gather requirements, create test plans for both positive and negative scenarios and generate test scripts.
  • Wrote test cases and test scripts for the functionality testing.
  • Prepare test plans, test cases, test scripts and results documentation
  • Work with Business Analysts, Developers and Customers during the System Development Lifecycle
  • Responsible for execution of test cases.
  • Developed data for individual test cases to satisfy positive and negative testing.
  • Participated in Triage meetings with entire product team to analyze each defect and assign the severity of the defects.
  • Used agile methodology and conducted tests like functionality testing, performance testing, integration, regression, volume testing and defect tracking and testing.
  • Resolved technical issues when interacted with developers and evaluated developer's unit test reports.
  • Used JMeter to generate script and performed load testing.
  • Implemented QA methodology and worked closely in planning coordination.
  • Work closely with software developers and take an active role in ensuring that the software components meet the highest quality standards.
  • Conducted meetings with developers and Business analysts to do the GAP analysis.
  • Responsible for testing web application used by users and providers for Claims Maintenance.
  • Created End - to - End Test Scenarios and Test data to validate the reports in Application point of view.
  • Used Quality center for record the defects during testing and track the status and resolution of change requests to verify software quality.
  • Provided fixes for critical and high severity bugs during testing.
  • Preparing Traceability matrix to ensure the test coverage.
  • Uploaded analyzed results to SharePoint for client’s review and used as project documentation repository.
  • Maintained defect reports and responsible for reviews and documentation for reporting the status to the project manager.
  • Provided recommendations to the application owner on steps to meet performance goals.

Environment: HP Quality Center 11.0, HTML/HTTP Protocol, SQL, MS Office, Java script, AS400, Windows XP.

Confidential, Los Angeles, CA

Sr. QA Analyst

Roles and Responsibilities:

  • Involved in reviewing Business Requirement Documents, Technical Specification.
  • Analyzed the system requirements and wrote test cases, test scripts for testing the application.
  • Performed Regression testing using automation tools on the application for every build.
  • Identified and reported the severity of the defects to developers.
  • Analyzed load and stress test results of the application for maximum performance using LoadRunner 9.5.
  • Created scripts for the application using HP LoadRunner 9.5.
  • Involved in creating performance Test plans and scripting checklist.
  • Worked on Virtual User Generator, Controller and Load Generator extensively.
  • Parameterized the scripts and enhanced them according to test cases.
  • Used performance monitor and LoadRunner graphs to analyze the results.
  • Used Controller to perform Load Tests and Stress Tests.
  • Uploaded Scripts, Created Timeslots, Created Scenarios and Ran Various Tests (Baseline, Peak Hour, Stress, Duration, Shakeout and Load) in Performance Center 9.5.
  • Average Response time, TPS, Throughput was analyzed for each scenario.
  • Generate, analyze, and publish LoadRunner test results and document the testing process.
  • Interacted with developers to resolve performance issues.
  • Loaded all the scripts into performance center to perform load and stress testing.
  • Communicated regularly with developers as well as Business analysts to resolve any open issues.
  • Prepared Test Data for the application as per the specifications of the Requirements Document.
  • Involved in regression testing with QTP.
  • Used HP Quality Center 11.0 to store test documentation and record/track all issues and defects.
  • Developed and analyzed Test Scripts, Requirement Traceability Matrices.
  • Worked individually and in team environment, to achieve project quality goals.
  • Worked with various teams to fix problems and duplicate issues.
  • Analyzed the CPU, memory matrix using CA Wily Introscope Work Station 9.0.

Environment: HP LoadRunner 9.5, HP Performance Center 9.5, CA Wily Introscope 9.0, QTP 9.0, Quality Center 11.0, HTTP/HTML, Web Services, HTML, XML, Javascript, MS Office, Windows XP.

Confidential, Raleigh, NC

Sr. Performance Test Engineer

Roles and Responsibilities:

  • Involved in reviewing Business Requirements and Technical Specification.
  • Analyzed the system requirements and wrote test cases, test scripts for testing the application.
  • Performed manual testing on the application prior to performance testing.
  • Involved in regression tests on every build and identified the severity of the bugs and reported them to developers.
  • Involved in regression testing using QTP.
  • Analyzed load and stress test results for maximum performance using HP LoadRunner 9.5.
  • Worked with Controller and Load generator extensively.
  • Created Test plans for Load testing and scripting checklists.
  • Parameterized the scripts and enhanced them according to the test cases.
  • Used performance monitors and LoadRunner graphs to analyze the results and check bottleneck issues in the application.
  • Used controller to perform Load tests and Stress tests.
  • Uploaded scripts, Created time sheets, Created Scenarios and Ran Load Tests in Performance Center.
  • Average Response time, TPS, Throughput, Web Page Breakdown graphs were analyzed for each scenario.
  • Generate, analyze and publish LoadRunner results and document the testing process.
  • Interacted with developers to solve Performance issues.
  • Communicated with Developers and Business analysts regularly to resolve any open issues.
  • Prepared Test Date for the application as per the specifications of the Requirements Document.
  • Used HP Quality Center 11.0 to house the documentation and track/report all the defects and issues.
  • Developed and analyzed Test Scripts, Requirement Traceability Matrices.
  • Worked individually, as well as in team environment, to achieve project quality goals.
  • Worked in various teams to fix problems and duplicate issues.

Environment: LoadRunner 9.5, Quality Center 11.0, QTP 9.0, Oracle 10g, VB Script, HP ALM, HTML, XML, MS Office, Windows XP.

Confidential, Franklin, TN

Performance Test Engineer

Roles and Responsibilities:

  • Preparing the checklist document and gathering Requirements.
  • Configured and installed VuGen, Analysis engine and LR Agent.
  • Resolved technical issues when interacted with developers and evaluated developer's unit test reports.
  • Implemented QA methodology and worked closely in planning coordination.
  • Gathered requirements for generating performance goals and test plans and prepared the test plan independently.
  • Performed Database testing of SQL and Oracle database running on Windows XP platform.
  • Work closely with software developers and take an active role in ensuring that the software components meet the highest quality standards.
  • Identified and analyzed different business scenarios and Load Distributions.
  • According to test requirements developed LoadRunner test scripts independently.
  • Extracted data for Load tests by performing SQL queries.
  • Conducted various tests like Duration test, Stress test, Base Line test.
  • Prepared the scripts in VuGen based on business scenarios.
  • Enhanced the scripts by applying different techniques like Correlation, Parameterization & Run-time settings.
  • Using Quality Center saved the Scripts, Scenarios and Results and prepared Load modeling sheet for running the Scenarios.
  • Launched the Controller with specified number of Vusers (300 concurrent users).
  • Setting up the schedule, scenario configuration and running the scenario and identification of Bottlenecks.
  • Monitored online graphs like Transactions per Second (TPS), Throughput, and Response time at Client side and analyzed after the completion of test.
  • Delivered Load Runner test sets as defined by the scope of work and documented the process.
  • Responsible for Reviews and documentation for reporting the status to the project manager.
  • Provided recommendations to the application owner on steps to meet performance goals.

Environment: LoadRunner 11.0, Quality Center9.2, Oracle 10g, HTML/HTTP Protocol, Wily Introscope8.2, XML, SQL, PL/SQL, MS Office, Performance Center11.0.

Confidential, Charlotte, NC

QA Analyst

Roles and Responsibilities:

  • Interacted with developers and users to analyze the user requirements and functional specifications.
  • Analyzed Business Requirements, Use Cases, Screen shots and developed Test Plan, and Test cases for complete end-to-end testing.
  • Developed and executed manual test scripts using test plan and test lab sections of Quality Center for System testing, Integration testing and Regression testing of the application.
  • Manually performed back-end testing by executing SQL queries to validate the data in the back-end Oracle database.
  • Used Quality Center 9.2 for test plan execution and defect tracking.
  • Used Quality Center 9.2 for record the defects during testing and track the status and resolution of change requests to verify software quality.
  • Responsible for testing web application used by state and providers for Claims Maintenance.
  • Create and execute Performance Tests and resolved issues.
  • Developed Test Scripts for providers and prepared data for execution of test cases.
  • Created SQL scripts to change data and validate service response.
  • Data validation from end to end.
  • Performed Integration testing, Smoke, Retesting, and Regression testing once issues are closed.
  • Performed Sanity testing before signoff.
  • Analyzing test results and logging defects in Quality Center 9.2.
  • Developed and analyzed Test Scripts, Requirement Traceability Matrices.
  • Used test summary report to track defects and report the test summary in weekly meetings.
  • Hold weekly meeting with business people and developers on open defects.

Environment: HP LoadRunner 9.5, Quality Center 9.2, QTP, Manual testing, Oracle 9i, SQL, PL/SQL, Web services, XML, HIPAA, UNIX and Windows XP

Confidential

Test Automation and Performance Engineer

Roles and Responsibilities:

  • Reviewed Business, Systems, Design and Technical specification and identified gaps and ambiguous points, coordinated with respective team to fix the gaps.
  • Defined testing activities for three major releases with concurrent monthly maintenance releases.
  • Created Test data requirements.
  • Created test plan, test cases, test scripts and test steps for every release and stored in Quality Center 9.2.
  • Created Requirements Traceability Matrix (RTM) for test coverage analysis and test completeness
  • Reviewed Use cases and Flow charts to analyze and test critical areas of application, organized several brains storming session with Business Analyst and Clients the process
  • Utilized Virtual User Generator to generate the scripts and executed the test with specified number of Vusers.
  • Worked closely with software developers and take an active role in ensuring that the software components meet the highest quality standards.
  • Ability to develop LoadRunner test scripts independently based on test specifications/requirements.
  • Used script enhancement techniques like Correlation, Parameterization & Run-time settings.
  • Involved in creating and debugging the scenario in Controller.
  • Setting up the schedule, scenario configuration and running the scenario and identified Root cause and bottlenecks.
  • Used to identify the queries which taking too long and optimize those queries to improve performance.
  • Created XML test files based on XML schema.
  • Tested the SOA applications (Web Services, SOAP, WSDL)
  • Tested and Validated SOAP Request and SOAP Response messages.
  • Automated the web services using SOAP UI.
  • Involved in Root Cause Analysis for the problems in proposed architecture and monitored the Resources metrics to find the performance bottlenecks.
  • Duration Test was conducted to find the System Stability and memory leaks.
  • Developed Automation Test Plans and Test Cases for Regression Testing.
  • Performs in-depth analysis to isolate points of failure in the application.
  • Assist in production of testing and capacity certification reports.

Environment: Load Runner 8, Quality Center, Performance center, HTML/HTTP Protocol, HTML, DHTML, XML/ SOAP, MS VISIO, DB2, MS Office, UNIX, SOAP UI.

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