SUMMARY:

• Around nine Years of IT Experienced in Prepared documentation such as business requirements and functional specifications based on business needs and used the information to develop detailed comprehensive test strategies to verify system changes to meet the needs of the client.
• Good understanding of Onsite - Offshore model in terms of performing test co-ordination activities.
• Experienced with Object Oriented Analysis and Design using UML, Rational Unified Process (RUP), Rational Quality Management, Rational Clear Case and Clear Quest which involves requirements management using Use Case modeling, Dataflow process modeling.
• Experienced in developing Test Plans and Test Cases for different types of software testing.
• Experience in working on major conversion and integration projects for the client regarding Claims Systems in the world.
• Proficient in both Manual and Automated Testing Tools such as QTP (Quick Test Pro), QC (Quality Center), Win Runner, Load Runner and IBM Rational Suites.
• Very Good experience in using Automated Tool QTP in Client Server, Web-Based and Database Applications.
• Extensive knowledge of SDLC (Software Development Life Cycle) methodologies.
• Experience with Facets support systems to enable inbound/outbound HIPAA EDI transaction in support of HIPAA 834, 835, 837 270/271 transactions.
• Experience working on HIPPA ANSI EDI 4010/5010 conversion.
• Expert knowledge in WebService Testing using SOAP
• Experienced in various types of testing including Sanity Testing, Smoke Testing, Functionality Testing, Performance Testing, Volume Testing, Unit Testing, Integrated Testing, System Testing, Positive and Negative Testing, Security Testing and Regression Testing of, Web Based and Client-Server applications
• Extensively worked in Mainframe and Relational Database Management Systems (RDBMS) including Oracle, MS SQL, SYBASE, DB2 and MS Access.
• Performed Back End Testing by executing SQL queries.
• Experience working on Mainframe with CICS
• Involved in maintaining Test Matrix and Traceability Matrix and performed Gap Analysis
• Performed User Acceptance Testing (UAT) manually.
• Participated in design walkthroughs and verified QC Test Scripts and results.
• Effective Time Management Skills and consistent ability to meet client deadline.
• Good team player with excellent communication skills and ability to lead, manage and work independently in a time sensitive environment.

TECHNICAL SKILLS:

TESTING TOOLS: Win Runner, Load Runner, QTP, QC, Rational Functional Tester, Rational Performance Tester, Rational Clear Quest, Rational Requisite Pro, Rational Clear Case, Rational Quality Manager, etc.

BUG REPORTING: Test Director, Quality Center, CQTM, JIRA, Bugzilla

PROGRAMMING LANGUAGES: SQL, TSL (Test Script Language), VB Script

RDBMS: MS SQL Server, Oracle, DB2, Sybase

OFFICE SOFTWARE: MS Office (Word, Excel, PowerPoint), MS Visio

OPERATING SYSTEM: Windows, UNIX/LINUX, Mainframe/CICS

WEB TECHNOLOGIES: J2EE, JAVA, HTML, XML,.NET, ASP.NET, HTML, BEA WEBLOGIC, BEA WEBLOGIC PORTAL FRAMEWORK

Modeling Tools: UML, Rational Rose, and RUP

PROFESSIONAL EXPERIENCE:

Confidential, Pittsburgh,PA

Sr. QA Tester

Responsibilities:

• Design and developed Test Scenarios and Test Cases, based on the business requirements, functional and technical specifications using ALM/Quality Center.
• Execute Test Cases/Scripts and logging the results in ALM/Quality Center.
• Work in Agile, scrum, and sprint environment in order to change the requirements and features set.
• Used agile methodology to come up with test scenarios and test cases.
• Involved in creating of Test Accounts in Mainframe application according to the Business Requirements in utilization for testing
• Map test cases against requirements in ALM/Quality Center.
• Report defects and assume responsibility until resolves.
• Tested various transactions (Enrollment (834), Payment (835) and Medical/Dental Claim Data (837) for their compliance with the HIPAA regulations.
• Performed Web Service Testing experience using SOAP UI
• Backend testing using SQL queries.
• UAT done from the perspective of Providers and Members. CCA was especially designed for Nurses and Members of Premera.
• Created SQL statements to validate the data tables
• Done the API testing Using SOAPUI tool creating customers and Validate in Back end and front end systems
• Developed test scripts in SQL to check the data integrity from the databases
• Perform following testing in different Test and Pre-prod environments
• Conducted one-one meetings with the SME’s and the Users to collect UAT Scenarios and test Data.
• Performed Business Process Testing using BPT (Business process testing) module of Quality Center
• Automation test with QTP record and playback, data driven the scripts.
• Involved in validating SOAP XML specifications as per the standards.
• Functionally validated Web Services delivered in SOAP XML format as provided in specification document
• Performed Regression Testing by generating QTP scripts based on the business process.
• Performed Smoke, Functional, Regression, System and User Acceptance Testing (UAT) in Web and Mainframe application.
• Used ALM/Quality Center documentation management and defect tracking.
• Data Load Process (DLP) that included validating the functionality of DLP, including Web Services.
• Imported HL7 files into another database.
• Designed System Integration Test cases for, Workflow, Security, and HL7 Interface & Cluster testing.
• Creation and execution of test suites for HL7 message testing.
• Worked on Facets User Interface Modernization and Claims enhancements like ICD-10 enhancements etc.
• Functionally validated Web Services delivered in SOAP XML format as provided in specification Development of SQL queries as per the request from the business team in SQL server.
• Involved in applying the HL7 standards in the information exchange in the application
• Some of the Facets applications used are Claims Processing + ITS, Subscriber/Member, Utilization Management, Provider and Customer Service
• Involved in running many batch jobs in order to retrieve data from mainframe.
• Assigned responsibilities of planning test strategies and executing test cases in mainframe environment
• Some of the Facets extensions tested are RRA, Inpatient Hospital Census, and PCA Criteria etc.

Environment: Trizetto Facets 4.71/5.01, QTP, ALM/Quality Center, SOAP UI, SQL SERVER, Windows, MS Office, Etc

Confidential, Virginia Beach, VA

QA Analyst

Responsibilities:

• Analyzed the objectives and scope of each stage of testing process from the Test plan.
• Interacted with business analysts to gather the requirements for business and performance testing.
• Prepared Test Plan and Test Cases in accordance with the Business Requirements.
• Performed Manual Testing to check on major functionality of AUT.
• Validated the Web Services (SOAP) both Request and Respond Messages.
• Involved in validating SOAP XML specifications as per the standards.
• Responsible for Unit testing, System Testing, Performance testing, Load and Stress testing, Security Testing, Usability Testing, Compatibility Testing, User Acceptance Testing, Smoke and Regression testing
• Organized and managed all phases of the software testing process, including planning tests, executing tests, and tracking defects.
• Involved in fixing the script issues and handling exceptions of the scripts using Rational functional tester
• Performed back-end testing using SQL queries on the Oracle database.
• Used SQL statements to check data integrity and data validation.
• Performed Sanity Testing and Smoke Testing of the application.
• Conducted GUI Testing and Regression Testing of the application using Rational Robot.
• Performed Regression, System and User Acceptance Testing using Rational Robot
• Performed Functionality testing using Rational Test Manager.
• Performed Security Testing in Rational Test Manager using Positive and Negative Testing to ensure appropriate user authentications
• Performed Front-End Testing and Back-End Testing to ensure data consistency.
• Actively participated in enhancement meetings and was responsible for weekly status updates, troubleshoot new releases and production issues.
• Functionally validated Web Services delivered in SOAP XML format as provided in specification document
• Interacted with developers to report and track bugs using Rational Clear Quest..

Environment: Java, J2EE, HTML, Clear Quest, Rational Robot, MS SQL Server, SOAP UI, SOA, Rapid SQL, Etc

Confidential, Dayton, OH

QA Analyst / EDI Tester

Responsibilities:

• Implemented a uniform QA process for dev team, business members and test team to follow.
• Actively participated Agile and scrum meetings, review and developed test scenarios.
• Followed Agile Methodology to emphasize on real time communication over written documentation.
• Prepared automated scripts for Maintenance and Regression testing using QTP.
• Developed Test scenarios, Test Scripts and Test cases based on Requirements, Detail Specification Document’s and GAP documents
• Involved in coordinating with SME to discuss different scenarios at the time of scripting Test Cases.
• Running smoke tests and daily health checks in QA environment to ensure services are up and running
• Conducted Functionality testing during various phases of the application using QTP
• Conducted Performance testing using Load Runner.
• Automated test scenarios for GUI, Functionality and performed data driven testing on the application inserting different data in excel sheet using QTP.
• Coordinated team of QA resources to perform the testing related activities through all phases of STLC
• Used Rally (Agile Project Management tool) for creating user stories, test cases, tracking defects
• Worked on different EDI scenarios for batch processing.
• Edit claims (EDI Claims) with UltraEdit.
• Validate the date from EDI transaction in the front end as well as back end.
• Running queries against databases to verify the correctness of XML response
• Defects Reporting and Web Services Test Results Reporting
• Tested HIPAA EDI Transactions and Code Sets Standards transactions.
• Involved in FACETS Implementation, involved end to end testing of FACETS Billing, Claim Processing and Subscriber/Member module.
• Measured server performance under load by creating Rendezvous points to simulate heavy load on the server.
• Performed Gap Analysis. Validate the date from EDI transaction
• Analyzed and worked with HIPAA specific EDI transactions for claims, membership enrollment, billing transactions.
• Document request/response XML's, test procedures and functional/technical findings from the test run
• Analyzed mandatory and the situational fields and compared with the user manuals for EDI.
• Worked with Claims, enrollment, eligibility verification for members and providers, benefits setup, fee schedules and backend payment cycle in claim processing system.
• Extensively used SQL statements to query the Oracle and DB2 Database for Data Validation and Data Integrity.
• Coordinated with onsite and offshore teams for better understanding of client needs and provided quality deliverables.
• Involved in tested online web application to perform GUI testing.
• Participated/Facilitated Defect Triage meetings with Unisys developers and State SME’s
• Created and monitored various reports related to test execution and prepared Executive and Detailed Test Reports such as Test Execution Status/Summary, Defect Status, # Defects by Severity, # Defects by Status, Defect Injection Rate etc..
• Used Quality Center to run test scripts and log defects.
• Conducted the defect report using Quality Center
• Interacted with the developers to report and using Quality Center
• Used Quality Center for Documentation management and defect tracking.
• Participated in Triage Meetings, weekly status meetings with IT and business people

Environment: Java, J2EE, .NET, Oracle, SOAP UI, SQL, Quality Center, QTP, DB2, Etc

Confidential, Corpus Christi,TX

Test Engineer

Responsibilities:

• Worked with team members in development of Test cases and Test Plans
• Maintain QA lab standards, documentation review assisted in establishing and maintaining best practices for QA
• Responsible for analyzing the requirements and the critical areas of the application to setup and execute baseline tests
• Setting up the Testing Methodology for the QA department, generating various documents to enable uniformity in recording the test process and results throughout the company
• Developed and executed test cases test Scenarios and followed-up defects using Test Director.
• Developed Compiled Module for various tasks.
• Worked on different claim types like CBH (Behavioral) claims, COB ( Benefit) claims, Qcare claims, Medicare claims
• Generating and implementing templates for Test Plan, Test Cases, Test Scripts, Business Analysis, Gap Analysis, Test Defect Log, Test Case Checklist etc.
• Responsible for identifying the functional test cases for Regression Testing and automated these scripts using Quick Test Professional
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Involved in reviewing complex SQL queries, views, functions and stored procedures and spotting issues before/during code migration.
• Rigorously tested SQL’s implementation of existing code.
• Conducted Data integrity and Data validation test manually.
• Performed Sanity Testing and Smoke Testing.
• Conducted Functionality, and Regression testing during the various phases of the development using WinRunner
• Used Test Director for test documentation management and for defect tracking
• Involved in Baseline, regression, GUI, functional, stress and usability tests
• Meet with the developers and technical content writers on a daily basis to update the test documents.
• Follow up with developers on defects status on a regular basis.

Environment: Test Director, Windows, Oracle, IIS Server, SQL Server, Etc.