SUMMARY:

• 20+ years IT experience
• 17+ years QA experience
• 17+ years manual testing experience
• 17+ years writing test plans, test cases, timelines
• 15+ years Client/Server experience
• 13 5+ years of web testing experience
• 6+ years of automation tool(s) experience(Coded UI tests, QTP and Selenium) .
• Test Management tools - Test Manager(V.S.), ALM, TFS
• Defect management tools - Rally, TFS, QC, Mantis
• 12 years insurance domain experience, including auto and property insurance
• Familiar with C++ and C#, Java, can read and understand code to test it

SPECIALIZED SKILLS

PROFESSIONAL EXPERIENCE:

Confidential, Cleveland, OH

Senior Quality Assurance Analyst

Responsible for testing the roll out of a new ecommerce website in an Agile environment. Attended bi-weekly sprint planning meetings, as well as quarterly scrum meetings to plan the next set of sprints. Testing responsibilities included, executing test plans in ALM as well as modification of those plans as requirements changed. Developed and executed new test plans for projects. Documented and monitored defect found during testing using Rally. Work directly with development team to clarify defects and retest if needed. Attended daily standup meetings to during the sprint. Performed smoke, regression and defect testing when new builds where deployed.

Confidential, Cleveland, OH

Quality Assurance Manager

Responsible for managing a two-person QA team and the testing of in house developed online ordering system using C#, Java, and a custom API for restaurants on desktop and mobile platforms in an Agile environment. Testing responsibilities included creation of test plans and test cases. Developed automated scripts using Coded UI testing in Visual Studio (C #). Worked closely with development team to understand new development as well as any bug fixes. Management responsibilities included attending project planning meetings and giving hour estimates for projects. Worked closely with clients to develop testing responsibilities for projects. Gave quarterly downward performance reviews of QA team as well as held monthly 1 on 1 meetings with team members for project and work check-ins. Tools used included Visual Studio, Team Foundation Server for bug and project tracking, Test Manager (VS), Coded UI Tests (VS), MongoVue, Post-Man, and Selenium

Confidential, Mayfield, OH

Quality Assurance Analyst

Responsible for testing in house developed software for outside clients. Responsibilities included creating test plans, creating test cases, and executing test cases. Met with development and project managers to discuss project status and road blocks. Tested .Net developed websites. Queried SQL databases to develop and execute tests. Tools used included Visual Studio, Mantis, Assembla.

Confidential

Quality Assurance Analyst

Responsible for testing a financial report created through an extract process from all financial reporting feeds into a “roll-up” report. Report was subsequently given to the parent company to balance their general ledger. This process is currently being done manually by the CFO through Sequel queries on their AS400 Point system. Responsible for creating detailed test plans, running of manual tests, and creating Sequel/SQL queries to develop data sets for testing. Tracked all defects and worked directly with COBOL development to resolve defect issues. Held daily status and review meetings with the QA and development team.

Confidential, Mayfield, OH

Quality Assurance Analyst

Responsibilities:

• Worked with the SL QA team within the PAIT Product. Worked on the KY GEO project testing AQAR and OWB.
• Duties included creating and executing test plans and generating documentation of results. Participated in project reviews with all the teams that were affected by the change.
• Worked with the Confidential group testing eCompare
• Duties included creating and executing test plans and generating documentation of results. Participated in kick-off (requirement reviews), system reviews, and test plans reviews, as well as project signoffs within the ICC. Tested multiple carrier’s rate revisions, enhancements, territory testing, and symbol testing. Experience using F#, FQ, eCompare, SYMple tools, Meteor, MapInfo

Confidential, Mayfield, OH

Lead Quality Assurance Specialist

Responsibilities:

• Developed Quality Assurance Test Plans Daily duties included creating and modifying test plans for single platform and multi-platform projects, including creating timeline test plans, detailed test plans, and milestone dates. Plans were then submitted to business partners with recommendations for when the project can be delivered with detailed time requirements and staffing needs.
• Managed multiple testing project teams QA Lead on multiple projects including a yearlong data center migration. Project duties included attending design and development planning sessions with project team, consisting of system analysis, requirements reviews, and generation of test plans, timelines and milestone dates. Other Responsibilities included managing a 10 person test team. Regularly met with testing team to review individual test plans, discuss any issues, and ensure milestone dates would be met, as well as removing any road blocks to those deadlines. Reported information to the project team, consisting of directors of network and data infrastructure and Vice Presidents, on the testing progress and any issues, then worked with that team to solve the issues.
• Implemented QuickTest Professional testing tools managed a team of testers and developers to create a suite of automated tests using QuickTest Professional. Held weekly meetings with customer (QA analysts) to get needs and wants of suite, to discuss the progress of the suite, and when the deliverables would be delivered. Also meet with project team bi-weekly to offer coaching, review progress and work through any issues. Completed a cost/benefit analysis to detail the cost and time savings of this project.
• Managed multi-million dollar projects across multiple platforms, including:
• Data Center Migration: Managed Testing Team of 8-20 members, working with Oracle, AS400, Network Infrastructure, PL/SQL
• Rollout of Internet Rating System: Project involved moving from a software-based rating system to a web-based, client/server system. Managed a team of 8 testers. Environment included Java, Oracle, AS400.
• Developed automation-testing tools using Excel Created an Excel spreadsheet that mimicked the internal processing system so that testing of rate, data, and system changes could be completed more quickly.
• Directed testing/project meetings Held weekly or bi-weekly meetings with testing team to review test plans, progress and any issues that may be slowing testing down.
• Developed tester training sessions Including using QuickTest Professional, using Microsoft Excel and Access
• Planned meetings between testers, developers, and business
• Coordinated the preparation and execution of tests
• Monitored test results