SUMMARY:

• Over 5 years of IT experience in Software Testing and QA methodologies.
• Certified Senior Quality Assurance Analyst with strong experience in Quality - Assurance testing with expertise in Requirements gathering, Test Planning, Test Execution, Automation Script enhancement, detailed Performance Analysis and tuning of Web based and Client Server applications using JMeter.
• Experience in testing various environments and Domains such as Multi-tier systems, Banking and Financial Services in Cards and Retail domain.
• Good Experience in developing and enhancing Java Selenium Web Driver/RC/IDE test scripts using data driven and hybrid frameworks.
• Experience working in multiple Software Development Life Cycle (SDLC) methodologies (Waterfall, Agile) and proficient in testing Web applications, Mainframe applications, Mobile applications, Database testing, Performance testing, User Acceptance testing, System Testing and Accessibility testing.
• Hands-on experience in managing Defect life cycle. Analyzing bugs and interacting with development team members in fixing the defects.
• Manage usability testing with business clients, gather feedback, review with Business Analysts and prioritize results.
• Support client and stakeholders in Post Implementation validations and debugging production issues to find the root cause.
• Experience in Manual and Automation testing with tools Selenium WebDriver/IDE, Quality Center, ALM, JIRA, VersionOne and RALLY.
• Experience is scripting web based applications using Apache Jmeter to analyse application performance.
• Experience in testing webservice calls using SOAPUI, RESTFUL and POSTMAN tools.
• Good understanding of Database Management Systems (Oracle, Microsoft SQL Server, DB2).
• Experince in debugging application exceptions using Putty tool while connecting Linux and AIX servers to check the Application logs.
• Experience in creating Test Plans, Team-coordination, Interpersonal Skills, Work Allocation, Work Review and Mentoring.
• Working with Automation Test scripts, Manual Testing, Smoke Testing, GUI Software Testing, Black-box Testing, Functional Testing, System Testing, and Regression Testing.
• Performed accessibility testing on web based applications using JAWS tool.
• Extensively used HP Quality Center/ALM for report generation such as Summary Reports, Execution Reports, and Progress Reports.
• Leadership and team member role in creation and execution of Test cases, Test strategies, Test Plans and Test Closures.
• Has exceptional ability to maintain and build client relationships, able to comfortably converse with all facets in the client’s organization and Capable of managing a Team in a distributed environment.
• Strong leadership and management skills in building and managing teams.
• Experience in Onsite and Offshore model project execution.
• Good team player with the ability to work in time sensitive environments.
• Creative and aggressive self-starter with integrative thinking skills, capable of forming and maintaining positive and productive working relationships in internal, external, independent, and team environments.
• Proven capability of adapting to new and fast changing technologies.
• Great learning skills to adapt the rapid changing technologies and implementing the same at work.

TECHNICAL SKILLS:

Methodologies: SDLC, STLC, Agile/SCRUM

Test Management Tools: Rally, JIRA, VersionOne, QC 10.0/ALM 11, 12, 12.2,12.53

Performance Testing Tools: J-Meter

Automation/Test Framework Tools: Selenium IDE, Selenium WebDriver

Database: Oracle, DB2,Sql Server

Tools: Used: SOAP UI, Toad, Rally, JAWS

Testing Procedures: Agile, Waterfall

Operating system: Mac, Windows -98/NT/2000/2003/XP/Vista/windows7

Third Party Utilities: Clarity, Project Plan, Visual Studio, CAS, GCS, DCFE, DDM2, GNA, PMC, TRIUMPH, EMI, SOAP UI, REST API, GRAT Data Power, USCSOT DP, ACMS, FDR, Polaris

PROFESSIONAL EXPERIENCE:

Confidential, Strongsville, OH

Responsibilities:

• Participates in review calls with Clients to understand, Analyse, Groom and Document Business Requirements.
• Responsible for project testing and delivery by hiring right set of resources, performance management, creation and maintaining E2E Application Test Strategies.
• Coordinates and review Test scripts created by automation team. Also enhance the scripts based on new Test requirements based on release.
• Responsible for coordinating with cross - commit team for test data setup.
• Accessing CIF Test Oracle database, FDR system and Mcycle for enrolling data in Test environment in E2E systems to access the test accounts.
• Being a core team handles multiple Test data requests using Service now to track and provide Test data ETA’s to digital teams.
• Accessing VDM’s to update customer profile based on Test data request from application teams.
• Acts as a single point of contact for project issues and risk escalations working alongside with the technical team, the business leadership and test teams.
• Provides SME support to ensure the relevant testing strategy is applied to all projects within a work stream.
• Accessing CECI systems using mainframes to retrieve and access customer information.
• Good knowledge using mainframe systems and accessing huge extract files.
• Played a Key-role in Test data set-up for Live Testing and supported application teams with Data Set-up.
• Participates in Connectivity Testing and make sure that connectivity is set properly between multiple integrating systems before integration testing.
• Providing a consolidated Test Status report to leadership for each work stream and ensures projects financials are on track for all digital application projects.
• Supports Digital Teams with data, request submission and providing required backend screens for validations.
• Responsible for engaging and coordinating with E2E QA Managers, consolidates/manages the overall test strategies/plans, reports the testing financials, reviews the test status, and manages the testing risks and issues.
• Analyze and Review the BRS, SRS, and Technical specifications documents.
• Preparation of SIT Test Strategy, Test Planning, Logical Day Plan.
• Involved in System Integration, Performance Testing and Regression Testing.
• Preparation of Requirement Traceability Matrix, Execution, Defect Tracking in Quality Center and coordinating with automation team to execute Automation scripts through UFT.
• Prepared Effort Estimation in application level.
• Designing and developing Test Cases based on business rule and functional requirements.
• Prepared Performance Test Strategy Document.
• Conducting Test Strategy review meetings with Project stakeholders and Governance for approval/sign-off.
• Scheduling meetings with application architects, project manager and performance engineers to define the performance test strategy.
• Executing the Script for Multiple Iterations under different Load and Time Variations.
• Analyzing the Performance Results and setting the benchmarks.
• Sharing the Performance Test Results with project management, governance and Client for further approval.
• Participates in daily status calls with agile team for project updates and preparing daily status report.

Environment: ALM 12.53, Aqua Data Studio, Toad, Putty, J-Meter, JAWS, DB2, UFT, Service Now.

Confidential, Pheonix, AZ

Responsibilities:

• Understanding Confidential ’s credit card business with respect to source code and IA code changes.
• Participating in requirement analysis meetings and providing inputs on the Business for Requirements for testability.
• Training the new QA associates in the project and helped in preparing KT documents related to backend testing.
• Utilizing my best professional experience and advanced knowledge on different systems in compliance. Performed Risk Based and Feasibility Analysis which Helped teams in issues resolution.
• Participates in test data/environment requirements.
• Acted as the first point of escalation for testing delivery, risk/issues and schedule and budget.
• Ensuring ACMS Tool meets all the business requirements and supports the business processes according to the design.
• Preparation of Selenium REMOTE CONTROL scripts for the regression scripts.
• Handling projects independently right from Analyze phase to Implementation phase.
• Performing Testing in ACMS Tool and ensure all the data is updated/in sync with DB.
• Preparing Test Approach, Test Plan, Test Data Characteristics, Test Cases from Requirements Document.
• Executing Test conditions and test scripts in ALM.
• Coordinating with client on a daily basis for smooth delivery of Project.
• Identifying & Reporting defects in Quality Center.
• Attending Status Call on daily basis and providing necessary update to Business.
• Providing Signoff on the project after completion of Testing.

Environment: Selenium WebDriver2.0, ALM 11, ACMS, DB2, Oracle.

Confidential

Responsibilities:

• Worked as a test lead (offshore) and is responsible for preparing the Testing estimates, Software Test Plan, Test Approach, allocating resources to the work, preparing Risk Based analysis root cause documents, Check/Review the Test Cases documents prepared by the team. Engages with E2E QA Managers, consolidates/manages the overall test plan, reports the testing financials, reviews the test status, and manages the testing risks and issues.
• Trained the test Engineers both at onsite and offshore on complicated workbench application system in a prompt way and has taken a reverse KT session from the test engineers on their understandings.
• Analyzed requirements during the requirements analysis phase of projects and keeps track of the new requirements from each module phase. Forecasts/Estimates the Project future requirements and arranges the Hardware and software requirement for the Test Setup.
• Identifying the reusable scenarios and developing the reusable functions and utilities.
• Created & executed JUnit Test Scripts for Web Application modules using Java core APIs.
• Involved in Daily Status Report (WSR) preparation and Weekly Timesheet Reporting.
• Involved in estimations for the delivery of new test plans.
• Involved in functional and regression test cases.
• Does and conducts frequent status check meetings with the Team and acts as the single point of contact between Development and Testers for iterations, Testing and deployment activities.
• Tracks and reports upon testing activities, including testing results, test case coverage, required resources, defects discovered and their status, performance baselines, etc.
• Always ensured content and structure of all Testing documents/artifacts is documented and maintained.
• Attending Status Call on daily basis and providing necessary update to Business.
• Providing Signoff on the project after completion of Testing.

Environment: QC, Toad, Oracle, Putty, Selenium Web Driver, JAWS, Service Now.

Confidential

Responsibilities:

• Participated in design sessions and application walk through.
• Worked closely with Application Architects, Business Analysts, and Project Managers to discuss and collect business requirements.
• Prepared the Test Approach and Test Strategy document.
• Prepared the Test conditions document.
• Prepared the Test data characteristics document.
• Prepared the Test plan document.
• Actively involved in test execution planning and assigning task to peers.
• Executed the test conditions and updated QC with the results, followed up with the tech team and closed the defects.
• Coordinating with client on a daily basis for smooth delivery of Project.
• Identifying & Reporting defects in Quality Center.
• Attending Status Call on daily basis and providing necessary update to Business.

Environment: QC 10.0, QTP, Putty, JAWS and TOAD.

Confidential

Responsibilities:

• Ensuring test cases and scripting are conducted as per plan.
• Involved in execution of the Automation scripts, Result capturing and analyzing failed test scripts.
• Involved in Developing Test Cases & scripts based on Requirement documents, Use Case & UI docs.
• Involved in writing Regression test cases and automating using Selenium WebDriver.
• Reviewing the unit and system test cases relevant to testability and correctness.
• Developed Traceability Matrix for the authored Test cases.
• Executed Test Cases and Defect logging in Quality Center.
• Participated in Test Case Formal Review Meeting & Defect triage meeting with On-Site & Offshore Team.
• Re-Testing and Regression Testing on the Logged Defects and update the new status.
• Involved in Preparation of Test Data using SQL queries from DB using the tools like SQL Developer.
• Involved in Weekly Status Report (WSR) preparation and Weekly Timesheet Reporting.
• Worked with tight iterations throughout the development cycle in Agile.
• Performing Regression testing on CCSG, OPEN and Partner applications to make sure that application flow was not broken with newly introduced changes.

Environment: QC 10.0, QTP, Putty and TOAD.