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Associate Solution Designer (associate Test Manger) Resume

SUMMARY:

  • Highly enthusiastic, result oriented, reliable and self - motivated IT Professional with 10+ years experience in QA/Software Testing as an Associate Test Manager.
  • Experience in evaluating product quality at regular stages and providing recommendations for improvements.
  • Expertise in Telecom Domain, VoIP-SIP, OSS/BSS (Order Management, Provisioning, Product Management, Account Management, Activation, Invoice, Billing), NMS/EMS (OSS-RC), FCAPS, Cloud Testing and enterprise networking product/applications.
  • Proficient understanding in all phases of SDLC practices like; Requirement Analysis,Test Strategy,Test Plan,Test Estimation, Test case authoring, Test Execution,Test Release Management, Test Reporting and Defect management/reporting.
  • Worked extensibility in Test case design & execution, Black box testing, Functional Testing, Integration Testing, System Integration Testing, Regression Testing, UAT, Web Service Testing (Soap UI), Test coverage assessment and Agile Methodology.
  • Experience in E2E Testing of Pre-Paid and Post-Paid Value Added Services (VAS) by using Siebel CRM, AIA, OSM, IN CS & BRM modules.
  • Experience in Automation Tools like; QTP, Selenium IDE.
  • Basic knowledge on Python Scripting.
  • Knowledge of CMM/ CMMI quality procedures while executing the projects and expertise on defining testing methodologies along with excelling at new technologies and providing technical leadership, consultation to team in various fields.
  • Excellent interpersonal, communication and organizational skills with proven skills in team management and planning.

TECHNICAL SKILLS:

Operating Systems: HP-UX, Linux, Windows Family

Scripting Language & DB: VB Script, XML, SQL, DB2, Oracle, MySQL, Microsoft SQL Server

Configuration Tools: CVS, VSS, SVN

Servers, Tools & Utilities: Windows, HP, Wire shark 1.6.1

Domain Knowledge: Telecom, Virtualization & Cloud computing technology and Testing (test design/ execution/ plan/ automation/ manual) & web application

Telecom Technology: OSS/BSS,NMS/EMS, TMN, FCAPS

Concepts Known: System infrastructure software/ middleware, web services and Fault management, Virtualization (server/ client), Cloud computing, Test methodology,VoIP & SIP

Automation: Quick Test Professional/UFT, SOAPUI 4.5.1

Test Management Tool: HP QC, JIRA, Testlink

Defect Management Tool: Bugzilla, Jira, QC

PROFESSIONAL EXPERIENCE:

Confidential

Associate Solution Designer (Associate Test Manger)

Responsibilities:

  • Manage the Testing Team.
  • Allocate resource to projects.
  • Review weekly Tester’s status reports and take necessary actions
  • Escalate Tester's issues to the Sr. Management.
  • Estimate for testing projects.
  • Enforce the adherence to the company's Quality processes and procedures.
  • Decision to procure Software Testing tools for the organization.
  • Inter group co-ordination between various departments.
  • Provide technical support to the Testing team.
  • Continuous monitoring and mentoring of Testing team members.
  • Review of test plans and test cases.
  • Attend weekly meeting of projects and provide inputs from the Testers' perspective.
  • Immediate notification/escalation of problems to the Sr. Test Manager / Senior Management.
  • Ensure processes are followed as laid down.

Technologies: OSS/BSS,TMN, FCAPS, Functional Testing, RODOD, AGILE, Selenium-IDE

Confidential

Project Stream-Technical Lead

Responsibilities:

  • Analyze requirements during the requirements analysis phase of projects.
  • Involvement in preparation of test plans.
  • Review the Test Cases document of System, Integration, Regression and User Acceptance prepared by test engineers.
  • Keep track of the new requirements from the Project.
  • Forecast / Estimate the Project future requirements.
  • Arrange the Hardware and software requirement for the Test Setup.
  • Escalate the issues in the application to the Client.
  • Assign task to all Testing Team members and ensure that all of them have sufficient work in the project.
  • Organize the meetings.
  • Attend the regular client call and discuss the weekly status with the client.
  • Send the Status Report (Daily, Weekly etc.) to the Client.
  • Frequent status checks meetings with the Team.
  • Act as the single point of contact between Development and Testers for iterations, Testing and deployment activities.
  • Track and report upon testing activities, including testing results, test case coverage, required resources, defects discovered and their status, performance baselines, etc.
  • Assist in performing any applicable maintenance to tools used in Testing and resolve issues if any.
  • Ensure content and structure of all Testing documents / artifacts is documented and maintained.
  • Review various reports prepared by Test engineers.
  • Log project related issues in the defect tracking tool identified for the project.
  • Check for timely delivery of different milestones.
  • Attend weekly Team Leader meeting.
  • Motivate team members.
  • Organize / Conduct internal trainings on various products.

Technologies: OSS/BSS, NMS/EMS,LTE-eNode B, IMS-Node,TMN, FCAPS, OSS-RC, Functional Testing, WebService Testing (Soap UI), Oracle Modules(Siebel CRM, OSM, AIA, IN CS & BRM), Wireshark, AGILE, SQL Query

Confidential

Team Lead

Responsibilities:

  • Analyze requirements during the requirements analysis phase of projects.
  • Involvement in preparation of test plans.
  • Review the Test Cases document of System, Integration, Regression and User Acceptance prepared by test engineers.
  • Keep track of the new requirements from the Project.
  • Forecast / Estimate the Project future requirements.
  • Escalate the issues in the application to the Client.
  • Assign task to all Testing Team members and ensure that all of them have sufficient work in the project.
  • Organize the meetings.
  • Prepare the Agenda for the meeting, for example: Weekly Team meeting etc.
  • Attend the regular client call and discuss the weekly status with the client.
  • Send the Status Report (Daily, Weekly etc.) to the Client.
  • Frequent status checks meetings with the Team.
  • Act as the single point of contact between Development and Testers for iterations, Testing and deployment activities.
  • Track and report upon testing activities, including testing results, test case coverage, required resources, defects discovered and their status, performance baselines, etc.
  • Assist in performing any applicable maintenance to tools used in Testing and resolve issues if any.
  • Ensure content and structure of all Testing documents / artifacts is documented and maintained.
  • Document, implement, monitor, and enforce all processes and procedures for testing is established as per standards defined by the organization.
  • Log project related issues in the defect tracking tool identified for the project.
  • Check for timely delivery of different milestones.
  • Attend weekly Team Leader meeting.
  • Motivate team members.
  • Organize / Conduct internal trainings on various products.

Technologies: OSS/BSS,TMN, FCAPS, Functional Testing, WebService Testing (Soap UI), RODOD(Siebel CRM, OSM, AIA, IN CS), AGILE, SQL Query

Confidential

Senior Technical Associate

Responsibilities:

  • Understand project requirements.
  • Prepare / Update the Test case document for testing of the application from all aspects.
  • Prepare the test setup.
  • Deploy the build in the required setup.
  • Conduct the Testing including Smoke, Sanity, and Bug Bash / Execute the Test cases.
  • Update the Test Result document.
  • Attend the Regular client calls.
  • Log / File the defects in Defect tracking tool / Bug Report.
  • Verify defects.
  • Discuss doubts/queries with Development Team / Client.
  • Conduct internal trainings on various products.

Technologies: OSS/BSS,TMN,FCAPS, Functional Testing, Automation Testing (QTP), Load Testing (OCSG-PTE),WebService Testing (Soap UI), Wireshark, AGILE, SQL Query

Confidential

Associate Test Manager

Responsibilities:

  • H3I project involves testing of existing defects and new changes with business requirements.
  • E2E Validation of the required VASs for both Pre-Paid and Post-paid customers, prior to prompting the codes into production environment.
Confidential

Associate Test Manager

Responsibilities:

  • MCT Release (R1611.2, R1612.1, R1701.1) project involves testing of existing production defects and new change requests with business requirements.
  • Change requests are end to end tested prior to prompting the codes into production environment .
  • The release happens every couple of months and new change requests are delivered to meet business requirements.
Confidential

Technical Lead

Responsibilities:

  • Confidential is a Telecom Service Provider, who is providing Mobile Prepaid, Postpaid, Fixed Line (Voice & Data) and Datacom Services at Confidential consists of Oracle RODOD architecture and Oracle Application Integration Architecture (AIA) for communications.
  • AIA foundation pack and foundation pack extension as standard Process Integration Packs (PIPs) for Order to Cash. Oracle Communications Order to Cash includes Process Integration Packs that works together to automate the Order to Cash process for the Communication Industry
  • Oracle Communications Order to Cash Integration Pack for OSM
  • Oracle Communications Order to Cash Integration Pack for Siebel CRM
  • Oracle Communications Order to Cash Integration Pack for BRM
Confidential

Technical Lead

Responsibilities:

  • OSS-RC is Confidential ’s sub-network manager supporting centralised operation and maintenance of the radio access networks of GRAN, WRAN, LTE, CORE, IMS and Wireline network.
  • OSS-RC provides a full range of sub-network management capabilities for legacy and new Confidential network elements releases.
  • OSS-RC applications are categorized into following main parts:
  • Technology-Specific applications
  • Common applications
  • Platform components
  • COMInf components
Confidential

Team Lead

Responsibilities:

  • Cisco Service Contract Center serves as the Services quoting and renewals engine, allowing Partners to manage their Cisco services ordering, quoting and contract management activities in one location.
  • B2B helps the customer to quote and order the services for the products through XML’s.
  • Online Contract Management (OCM) application is used to manage Contracts, once the contract is created.
  • Service Opportunity Management is a Global Processes by which Renewal Opportunities are Identified, Created, Managed and Published.
  • Partner Opportunity Manager enables users that are setup as 1-Tier Partners and 2-Tier Cisco Shared Support Program (CSSP) Partners to look ahead at all possible service renewal opportunities. Partner Opportunity Manager gives users visibility to all of their upcoming expiring equipment based upon the user’s list of registered contracts.
Confidential

Test Lead

Responsibilities:

  • Within the framework of RODOD (Rapid Offer Design & Order Delivery) project, implying the installation of a new CRM tool: COME (Convergence Marché Enterprises), containing the following application components: SIEBEL - OSM - BRM - PHC - AIA. It is necessary to take the whole of flows which operate between the old system DISE and the Legacy applications.
  • COME is the new system of Integrated Information Enterprise, of the customer service management to the billing of telecom services, via the passage of the commands. It manages the customers of the Confidential .
  • The interface contract has the aim of fixing the technical elements and reciprocal commitments concerning the exchanges between the two applications. COME controls the validation of the interface specifications. The validation and the commitment are conjoint.
Confidential

Team Lead

Responsibilities:

  • Each year, financial markets become more competitive, trading margins continue to tighten and at the same time, customers are demanding increased services.
  • In this environment, technology solutions must provide efficiency, reliability, and flexibility.
  • Confidential addresses these requirements with Confidential Market Pulse, a trader VoIP service and Radianz Ultra Access is a high speed, fully resilient service that provides ultra-low latency connectivity between exchanges and brokers.
  • Both services are delivered over the award-winning Confidential Radianz Shared Market Infrastructure.
Confidential

Technical Associate

Responsibilities:

  • Service Delivery Platform (SDP) usually refers to a set of components that provide service’s delivery architecture (such as service creation, session control & protocols) for a type of service.
  • The Oracle Service Delivery Platform is a set of service offerings, a support platform and a set of enablers that - working together with existing network elements and business processes and across multiple network technologies - make it possible for service providers to create their own leading-edge services.
  • Identifying the Charging interfaces and implementation of services using SMPP, PAP, PPG, and MM7 etc.
  • Giving SMS, MMS, WAPPUSH, PAYMENT and Parlay-x based services support to Content Partners and the client.
  • Implementation of advanced value-added service features.
Confidential

Technical Associate

Responsibilities:

  • Project Involved in migrating the FCE community (Financial customers) from Radianz legacy network to Confidential MPLS network without affecting the customer’s regular business.
  • It involved development work in BSS & OSS components and testing the systems as well as the process for successful migration.
Confidential

Technical Associate

Responsibilities:

  • Confidential Ethernet E2E deals with Service Fulfillment (SF) and Service Assurance (SA).
  • SF involves end to end process of creating Ethernet connection orders for customers of Confidential .
  • SA involves end to end process of handling customer request (CR).
  • It is related with the queries and problems of customers with the services offered by Confidential

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