SUMMARY:

• Over 12+ years of relevant IT experience in Manual, Automation, Web Service, Database and Scripting testing in Insurance, HealthCare, and Telecom domain
• Excellent understanding of SDLC (Software Development Life Cycle), STLC (Software Testing Life Cycle) and Defect Life Cycle
• Experience in developing Test Plans, Test Strategy, Test scenarios and Test cases from Business, Technical and Functional requirements. Worked on Smoke, Functional, Integration, System, Regression, Performance, Compatibility, Usability, Installation, Reliability, Exploratory, Migration, Database, IVR (DMTF and Interactive Voice Response) testing using Waterfall and Agile (Scrum) methodologies
• Designed different automation frameworks from scratch like Page Objects framework, Keyword Driven framework, Data Driven framework and Hybrid framework
• Expertise in Selenium automation using Selenium WebDriver, Selenium IDE, JAVA, JUnit & TestNG
• Expertise in writing Selenium WebDriver automation scripts in JAVA for highly transactional Telecom based Order Management Application and using different browsers/environments
• Maintained the Selenium & JAVA automation code and resources in source controls like CVS, SVN over the time for improvements and new features
• Worked on Mobile - Based(IOS & Android) using Perfecto simulator, Web Based, Client Server and Standalone (Desktop) applications.
• Good experience of Defect/Test Management tools like HP ALM/HP Quality Centre, CA Rally, Microsoft Test Manager, JIRA
• Worked extensively on HL7 messaging protocol
• Proven ability in Windows/UNIX Commands, Scripts and testing on Windows/UNIX platforms, expertise in writing SQL Queries, Web Services/API testing using SOAP UI Pro
• Knowledge of build integration tool like Jenkins
• Proven ability in Working individually and as a part of cross functional and geographically separated team.
• Excellent analytical, debugging, problem-solving and root-cause analysis skills.
• Excellent written and verbal communication skills with outstanding attention to detail

TECHNICAL SKILLS:

Languages: VB Script, PL/SQL, JavaScript, Shell Scripting, Java, C#, .Net

Tools: and Methodologies: QTP, SeleniumWebDriver, SOAPUI Pro, Putty, WinSCP, Notepad++, Edit plus, Textpad, Jmeter, Test Complete, Microsoft Dynamics CRM, Avaya Soft phone, CTI, Microsoft Dynamics AX, Loadrunner, Junit, TestNG

Databases: Microsoft SQL Server 2005/2008, Oracle, Sybase

Test Case Management: HP Quality Center, HP ALM, Test director 8.0, Microsoft Test Manager

OS: Linux (Ubuntu), Windows

Defect Tracking Tools: JIRA, Bugzilla, Mantis, Request Tracker, Visual Studio Team System 2008, HP Quality Center,CA Agile Centre,Rally

PROFESSIONAL EXPERIENCE:

Confidential

QA Lead, Chicago, IL

Responsibility:

• Working with client and business to discuss requirements artifacts -FRDs, Use Cases and Change Request
• Participated in Sprint Planning meetings with BA and Developers to understand the scope of testing with to various requirements artifacts -FRDs, Use Cases and Change Request
• Worked effectively with Developers, AGILE Team, Project Management to achieve Selenium automation, high quality, release deadlines and QA processes improvements.
• Actively participated in Scrum, Daily Stand-up, Sprint planning, Retrospective meetings and iterative development activities prepared to as part of the Agile team
• Took ownership of automation and led the automation team by mentoring the team as and when required
• Implemented, executed and maintained automation for sanity, functional and regression suites using Selenium WebDriver, JAVA and TestNG framework on different browsers/environments & reported defects/results to the team for telecom based Web application
• Created Libraries for enhancing scripts to make it reusable and for easy maintenance.
• Developed Keyword Driven and Data Driven Test Suites to retrieve test actions and test data from Excel files.
• Maintained the Selenium & JAVA automation code and resources in source controls like CVS, SVN over the time for improvements and new features
• Performed and monitored Sanity testing, Build Acceptance, Functional, Regression, Exploratory, System Integration, User Acceptance, Database, Performance, API, Browser Compatibility and End to End Testing.
• Worked on Compatibility and Functional System testing for IOS and Android OS Platforms using Perfecto Mobile Simulator and Physical Devices
• Developed Test Cases using WSDL, Schema files which defines Web Service Request, Response, methods/operations, End Point of web service/api to be tested using SOAPUI Pro
• Handled the tasks of testing the behavior of IVR systems to stimulate the callers
• Tested IVR (DMTF and Interactive Voice Response) Call Flows
• Tested Inbound and Outbound voice applications on Avaya Voice Portal/Experience Portal,CTI Call Routing, Skills based Routings, Exit Points, voice quality and voice recognition functionality of IVR Systems IVR Testing with Agent Desktop Applications.
• Proficient in writing SQL queries. Performed Backend/Database Testing with SQL Server to validate the data in the Relational database
• Performed database import, Database testing and Migration testing on Production data.
• Worked with Jenkins that was used for continuous integration and build generation.
• Identified shortcomings in QA Processes, Web testing, Selenium Automation. Suggested & implemented improvements.
• Managed day-to-day activities of offshore QA members participating in testing.
• Worked in a fast pace environment with a schedule crunch yet delivered product with good quality. Worked for extended hours and over weekends to meet the schedule crunch and timely delivery.
• Wrote, Reviewed and Updated Testing Artifacts like Test Strategy, Test Plan, Test Case, Requirements Traceability Matrix using HP Quality Centre/ HP ALM
• Performed Defect logging, Tracking & Management in Rally.
• Provided Root cause analysis and Mitigation plan for UAT and Production issue.
• Supporting QA Build creation using Jenkins.
• Ensured effective time/work allocation and management in tight deadlines
• Worked closely and built a rapport with developers, product management, and other team members which helped in better feature understanding, quick resolution of issues and better quality delivery and provided technical guidance to peer QA testing members as needed
• Accurately prepared and documented of test results, issues/defects and progress, Test Summary reports for final QA sign off to stake holders

Environment: VIVR,J2EE,Java Web services, ERIC M, TIBCO, SQL Server 2005, Microsoft Dynamics CRM, IVR Interaction & DTMF,HP ALM, CTI, Avaya Soft phone agent, Selenium Web Driver2.0, Junit, TestNG, SharePoint, Core Java, Rally, Groovy 1.8,SoapUI 4.0,JSON,Perfecto Mobile Simulator,Jenkins,Telegence, Eclipse IDE,Putty, Core Java, Microsoft Visio, Android and iOS, AutoIT, Firebug,, Jenkins

Confidential

QA Lead, Nashville, TN

Responsibilities:

• Actively participated in Scrum, Daily Stand-up, Sprint planning, Retrospective meetings and iterative development activities prepared to as part of the Agile team
• Responsible for understanding the requirements document
• Preparing test strategy, test environment, test case based on requirements and System Specifications
• Designing/Reviewing of test scenarios/test cases with respect to System Specifications
• Created and maintained Test Scripts and Test Cases based on High level Functional requirements Document (FRD) utilizing HP ALM / HP Quality Centre for Manual, automated (Functional & Regression).
• Conversion of Manual test Cases to Automation test Scripts.
• Responsible for development of automation scripts using QTP, Selenium WebDriver for the respective user stories in various sprints.
• Developed Hybrid page object test framework, Created central object repository, Wrote XML parser to read data.
• Execution of scripts during System and Regression cycle. Reporting bugs in HP Quality Center.
• Writing Functions and stored procedures to be utilized by automation scripts.
• Troubleshoot all the automation script issues.
• Automation Script Review
• Developed Test Cases using WSDL, Schema files which defines Web Service Request, Response, methods/operations, End Point of web service to be tested
• Experience with Testing of DTMF and Speech Recognition Application and Call Flows
• Experience in testing of Inbound and Outbound voice applications on Avaya Voice Portal/Experience Portal,CTI Call Routing, Skills based Routings, Exit Points.
• Working knowledge of IVR Testing with Agent Desktop Applications.
• Tested custom plug-in, workflows, entities, applications, etc. utilizing Microsoft Dynamics CRM
• Update actual test cases and Test Results in a Test management tool-Quality Center
• Updating the daily status & task document
• Risk & Test data identification
• Daily onsite/offshore communication with the Scrum master & PM's.
• Accurately prepared and documented of test results, issues/defects and progress, Test Summary reports for final QA sign off to stake holders

Environment: Asp.net 2008, Web services, TIBCO, SQL Server 2005, CRM, QTP, VB script, Jira,Groovy 1.8,SoapUI 4.0,CTI, Avaya Soft phone agent, HP ALM, Microsoft Dynamics (AX/NAV/CRM), SQL, SharePoint, Selenium Web Driver2.0,Eclipse IDE,Junit,TestNG,AutoIT,Jira,Jenkins

Confidential

SR.QA Analyst

Responsibilities:

• Responsible for understanding the requirements document
• Preparing test strategy, test environment, test case based on requirements and System Specifications
• Understanding user stories & creating optimized test cases as per user stories
• Automation of test cases using QTP & VB Script
• Test suit execution from test management tool (Quality Center)
• Tested custom plug-in, workflows, entities, applications, etc. utilizing Microsoft Dynamics CRM
• Keyword development
• Development of stored procedure & SQL queries
• Daily Scrum call

Environment: Asp.net 2008, Web services, TIBCO, SQL Server 2005, CRM, IVR, DAX, QTP, VB Script,Jira,Microsoft Dynamics (AX/NAV/CRM), SQL, SharePoint,HP Quality Centre

Confidential

Sr. Test Engineer

Responsibilities:

• Performing GUI, Functional and Regression Testing on the Product
• Identifying the Gaps of the Confidential Scripts vs Confidential Electronic-Health Record
• Performing GUI, Functional and Regression Testing on the Product against the Confidential Scripts
• Writing/Executing the test cases using Quality Center
• Defect tracking and management using Visual Studio Team System
• Involved in defects discussion meetings with development team
• Involved in Preparing Test Summary Report

Confidential

Test Team Member

Responsibilities:

• Performing GUI, Functional and Regression Testing on the Product
• Identifying the Gaps of the Confidential Scritps vs Confidential Electronic-Health Record
• Performing GUI, Functional and Regression Testing on the Product against the Confidential Scripts
• Writing/Executing the test cases using Quality Center
• Defect tracking and management using VSTS
• Involved in defects discussion meetings with development team
• Involved in Preparing Test Summary Report

Environment: Confidential EHR, Quality Center, Visual Studio Team System, HL7, Windows XP, SQL Server 2008

Confidential

QA Analyst

Responsibilities:

• Involved in functional study of functional requirement.
• Preparing Test Case, Test Data for Radio Active Technologies with respect to the system specifications.
• Involved in System testing, Retesting and Regression testing.
• Test Case Execution, debugging, reporting and fault tracking.
• Involved in enhancement, review of test cases.
• Tested Pega work items, cases, workbaskets, flows, clipboards
• Giving Knowledge transfer session within team, to help in cross-skilling.
• Preparing document of understanding.