OBJECTIVE:

Seeking a Software Quality Assurance position to provide excellent software quality by using own critical evaluation, skills and working experiences. Adept in business analysis and project management, effectively identify software requirements and performed significantly QA process improvements.

PROFESSIONAL SUMMARY:

• Software QA Analyst with full software development life cycle experience and software testing life cycle including designing and implementing Test Plans, Test Cases and Test Execution cycles
• Experienced in manual as well as automation testing of both web based and client based applications by using ALM/UFT.
• Excellent experience working with Stakeholders, Business Analysts and the development team to understand the business and technical requirements of applications with QA Methodology to ensure good Quality Control.
• Excellent knowledge of SDLC (Software Development Life Cycle) process as per Rational Unified Process (RUP), Waterfall and Agile
• Proficient in using Test Director/QC/ALM for maintaining the Test Plans, Test Cases, Test Execution, Defect management, Bug Reporting and familiarity with other features.
• Having experience in performing Functional Testing (unit testing, integrated testing, regression testing, positive testing, negative testing, user acceptance testing) and non - functional testing (Load testing, performance testing, stress testing, System Testing, Compatibility testing) on windows/Linux/Unix.
• Experienced with ALM/QC Administration (Domain creation, Project Creation, User Creation, maintain user authentication, Allocation of projects to users).
• Experienced with assigning the Requirements to the Test Cases in ALM/QC/Excel.
• Excellent working knowledge about Object Repositories, Environment variable, conditional statement, loops statement and debugging in UFT/Selenium.
• Experienced in creating Data Driven Framework, Keyword Driven Framework as well as Hybrid Framework in UFT/QTP.
• Experienced in creating Automation script for XML File, HTML, Flat File, Batch Processing and Connect with database in UFT/QTP.
• Good knowledge on Selenium IDE recording feature or using Firebug to inspect UI elements
• Experienced on web Driver to perform web based application by using Selenium Web Driver.
• Expertise on writing test scripts for automation, parallel execution and develop repositories using Selenium.
• Experienced in developing the test scripts using Automation Object Model, Page Object Model, and Test Object Model using QTP/UFT.
• Excellent knowledge of EDI TRANSACTION such as 270/271, 276/277, 834, 835, 837 and conversion on ICD9 to ICD10.
• Excellent work experience on Claim Processing on Pharmacy and Medical Benefits.
• Good knowledge on EDI Transaction flow chart, batch processing, conversion and Claim Adjudication.
• Excellent hands on experience in handling the defects throughout the defect life cycle using Quality Center, JIRA, Bug Zilla and ALM/Microsoft SharePoint.
• Proficient in writing and executing SQL queries to define, manipulate, query and control data on the databases running on windows or UNIX platforms.
• Strong in testing Stored Procedures, Functions, Triggers and packages utilizing PL/SQL.
• Good experience in writing complex SQL, T-SQL and PL/SQL statements, in SQL Server.
• Performed Database Validation and Verification using Structured Query Language (SQL) queries.
• Prepared test data and generated web services scripts using SOAP transactions executed them using SOAP UI tool.
• Involved in automation testing by using data driven framework in SOAP UI
• Experience in interacting with business and development teams.
• Strong communication skills, both verbal & written, with particular emphasis on the production of clear & detailed written Test Plans to adapt in new and dynamic environments.
• Excellent presentation and interpersonal skills.

TECHNICAL SKILLS:

Methodologies: Agile, Waterfall, V-Model and Iterative Model.

Requirements Gathering Tools: MS Word, MS Excel

Microsoft Tools: MS Office, MS Visio, MS Project

SDLC Methodologies: Agile, Waterfall, V and Iterative

Defect Tracking: Quality Centre/ALM, MS SharePoint, JiraClear Quest.

Manual Testing Tools: QC/ALM, MTM/TFS.

Automation Testing Tools: QTP/UFT, Test Complete/Selenium

Claim Adjudication Tools: FACETS/QNXT/Argus

Claim Management Tools: FileNet (Repository)

Web service testing tool: SoapUI

Applications: Java, .Net, Visual Basic, C Sharp

Database: MS Access, Oracle 10, SQL Server 2008, 10, 12, Toad.

Operating Systems: Windows 2000/XP, Vista, 7, 8, UNIX, Linux

Programming Languages: PL/SQLDefect Management Tools: Quality Centre/ALM/ MS SharePoint

PROFESSIONAL EXPERIENCE:

Confidential, Titusville, NJ

QA Analyst

Responsibilities:

• Analyzed and identified the Test Cases based on design document of the application.
• Analyzed Requirement documents to develop and Execute Test scripts and documented Test Cases corresponding to business rules.
• Tracking the assigning work and defect by using ALM/ MS Access and MS SharePoint.
• Involved in preparing detailed and reviewed Test cases to cover all the requirements.
• Extensively worked with developer in reviewing the requirements in ALM/QC.
• Built the Automation test Plans and functional test plans to organize the QA for the Application.
• Involved in the full HIPAA compliance lifecycle from GAP analysis, mapping, implementation, and testing for processing of Medicare Claims.
• Validated various EDI transactions like 837I, 837P, 276/277, 270/271 and Claim adjudication using Argus/Facets.
• Installed and Configured all Add INS to connect with UFT to execute manual test case in UFT.
• Perform the Requirement coverage, Test Coverage and RTM in ALM/QC.
• Involved in defect reporting and assigning the defects to development team through HP ALM/MS SharePoint/JIRA .
• Expertise on writing test script, loops statement and conditional statement in Selenium.
• Involved in continuous integration testing and database testing using Selenium.
• Performed using UFT after each new build of the application with data driven, keyword driven and Hybrid Framework approach in UFT.
• Involved in back end testing writing complex SQL Queries.
• Expertise on Database Migration testing from Oracle 10g to Oracle 12g.
• Created ETL test data for all ETL mapping rules to test the functionality of the ETL process based on mapping document
• Tested the ETL flow and other ETL Processes (Data Warehouse Testing).
• Participated and contributed to Design meetings, Implementation and Production.
• Generated the detailed reports of the Bugs, Pass-Fail report and comparison chart.
• Attended Regular business meeting and submitted the reports.

Environment: UFT/Selenium, Quality Center/ALM 11.5, Test Complete, SQL Server, Oracle 10g, Java, Windows, HTML, XML, VBScript, MS Office, MS Visio, MS Project, SOAPUI, Windows and UNIX/Linux.

Confidential, Rockville, MD

QA Automation Engineer

Responsibilities:

• Involved in developing Test Plan for application.
• Worked on Logging bugs in the ALM tracking tool.
• Reported the bugs, Email notifications to the developers using the ALM and Monitored ALM.
• Analyzed the Discrepancies, severity, tracking system and reporting through ALM.
• Wrote SQL queries and library functions to verify UI against the data base.
• Wrote PL/SQL stored procedures for Job Portal database.
• Used SQL to manipulate and retrieve data from oracle database.
• Used SQL queries to access data from different database tables in SQL Server 2010/2012.
• Automated scripts were developed using QTP to perform regression testing.
• Developed QTP scripts using library functions, Data driven tests and Regression tests.
• Expertise in both Manual Testing and Automated testing using the ALM and QTP Add INS.
• Worked closely with developers in reproducing bugs reported in MS Excel/MS SharePoint, BugZilla.
• Analyzed Requirement documents to develop and Execute Test scripts and documented Test Cases corresponding to business rules in ALM/QC.
• Involved in preparing detailed and reviewed Test cases to cover all the requirements by Requirement and Test Coverage.
• Extensively worked with developer in reviewing the requirements.
• Involved in functional testing and verify the application according to the Business User Prospective.
• Worked on UI functionality and using SOAP UI.
• Involved in data setup and tracking the data on Access Database.
• Reviewed Business Requirement Documents and Functional Specification.
• Co-ordinate with subject matter experts and developers to resolve the problems while executing the test scripts and Test cases.
• Extensively involved in reviewing the scripts with the business people.
• Responsible for reporting daily status and progress of testing to the project team.

Environment: Windows, UNIX/LINUX,VB.NET, .NET, SOAP UI, SQL server 2008/2012, Oracle 10g, Toad, J2EE, Jenkins, QC, HTML, UFT/QTP, .NET, MS Office, MS SharePoint.

Confidential

QA Tester

Responsibilities:

• Understand and analyze Business/Functional/Technical/UI requirements for the project/release.
• Preparation of estimates (manual and automation) for the projects.
• Resource Planning, environment set up and co-ordinate with Scrum Master and QA Team.
• Performed sophisticated analysis of the systems design specifications and prepared Test Plan, Use Case Documents, Test Strategy and Test summary documents to successfully accomplish overall QA testing goals and objectives.
• Performed Integration Testing, System Testing, Functionality Testing, Smoke Testing, Usability Testing, for various environments like Test, Ex-test, and Production etc.
• Preparation of Test Strategy, Test Plan, Test Specification and Test Data.
• Preparation/Review of Requirements and Defects Traceability matrix in MS Excel.
• Monitor Test Execution (Sanity /System Integration Testing/ Unit Testing /User Acceptance/Regression). Work with Business Analyst/Managers to plan the test execution. Support / coordinate during UAT.
• Review test deliverables, defects, test results created by test team members.
• Coordination with onsite BA/Development team. Manage testers’ effort, ensure testing is completed on time, and keep team members motivated.
• Create status reports (daily/weekly/monthly) as requested by senior management and customers on Database MS Access.
• Create Testing Metrics as required.
• Identify risks and provide mitigation plan. Escalate issues on timely manner to management.
• Ensure all deliverables are version controlled and are accessible for testing team and customers.

Environment: MSWord, MS Excel, Java/J2EE, SQL Server2008, XML, MS Access, MS Visio, MS Project, VBScript, CSS, HTML, UNIX, Windows 7, JIRA, CLEAR QUEST.