SUMMARY:

• Over 7+ years of experience working in the Healthcare Industry primarily as a QA tester/UAT tester/EDI Analyst.
• Experienced in manual as well as automation testing of both web based and client based applications on Windows and UNIX environments.
• Expertise in various SDLC methodologies like Waterfall and Agile.
• In - depth knowledge of Medicaid and Medicare Services.
• Performed Web Services testing using SOA Test
• Excellent knowledge of EDI transaction files such as 270/271, 276/277, 470, 835, 837 and 834.
• Extensive experience on working with ICD 9 and ICD 10 and adept understanding of professional, institutional, PX/DX relationships.
• Good working knowledge with XML.
• Extensive knowledge in Design and Development of Web based Applications using Java/J2EE, Web Services, JSP, Servlets, JDBC, Java Script, MySQL and Oracle Database.
• Preparation of Test Estimations on Test planning, test case preparation, Execution and Regression testing tasks for IST and UAT.
• Requirements gathering in compliance with HIPAA 4010 and 5010 standards.
• Thorough understanding of HIPAA standards, compliance issues, privacy policy, opts in/opt out policy.
• Rich experience with various modules of Facets like membership management, premium billing, enrollment, claims processing & adjudication, coordination of benefits administration.
• Performing Functional, System Integration, UAT, End-to-End and Regression tests.
• Created and Executed Use Case scenarios to conduct UAT for two separate teams at one time.
• Bridge gap between QA Team and UAT Team by holding strategy meetings between team leaders.
• Experience in writing Test Cases and Test Plans.
• Experience in testing the HIPAA EDI transactions 834, 837/835, 276/277, 273, 270/271 per the requirement test scenarios.
• Experience in Project Management and Product Lifecycle Management technologies.
• Extensive experience in web-based software applications with experience in back and front end testing using MS SQL.
• Very high technical competence, which includes strong coding, scripting skills, Technical leadership
• Proven ability to drill down into results and complete deep dive root cause analysis
• Experience working with native mobile applications.
• Experience in all aspects of the Software Development Life Cycle (SDLC), Defect Life Cycle, System Testing techniques and methodologies.
• Proficient in Functional, Negative, Regression, System Integration Testing (SIT), User Acceptance Testing (UAT).
• Experience in writing User Stories as part of the Functional Specification Documents.
• Ability to manage diverse user expectations, reach consensus on competing system requirements.
• Ability to manage, monitor and control software development projects to reach successful deployment.
• Experience in Data Analysis, User Acceptance Testing, Quality Analyst with Backend ETL Testing
• Familiar with Software Development Life Cycle (SDLC) methodologies including Waterfall and Agile / Scrum
• Database testing including Data Validation, Data Mapping, Data Conversion using SQL Queries
• Good understanding of source to target data mapping, data models and transformations
• Involved in test planning and analysis, data preparation, execution and post quality check
• Experienced in designing scenario & rules based test cases and test data preparation per requirements
• Ability in developing Behavior Data Driven scripts in Gherkin language and Cucumber scripts
• Strong knowledge in back-end testing, front-end testing, functional testing, integration testing, regression testing, white box testing and black box testing
• Experience in preparing Test Plans, Test Cases, Test Logs, Bug Logs, Bug Tracking Report, Requirements Traceability Matrix (RTM)
• Used test management tools like HP Quality Center/Test Director, JIRA
• Hands on experience in using Open Source Tools like Selenium IDE, Firebug, XML Spy and Eclipse
• Worked on running automation test scripts using Selenium Web Driver with TestNG Framework
• Extensively used HP ALM for test creation, test execution, defect creation and tracking
• Expert skills in backend testing by writing SQL Queries using the tools TOAD, Rapid SQL
• Experienced in Data Extraction, Transformations and data Loading process in a corporate-wide-ETL solution using Informatica Power Center (Designer, Workflow Manager, Workflow Monitor and Repository Manager) and Unix scripts
• Knowledge in Dimensional Data Modeling using Star and Snow Flake Schema
• Experience in training institute office administration procedures, processes in supporting faculty, guiding students, maintaining records, providing front desk customer service
• Excellent verbal / written communication skills and good interpersonal skills
• Ability to multi-task, work under firm deadlines and within a rapidly changing environment
• Good domain knowledge including Financial, Mortgage, Healthcare and Human Resource
• Ability to understand and work with peers, management, and clients to achieve project goals and requirements.
• Identify impacted systems; gather their needs, and co-ordinate with the teams to align on their timelines.
• Excellent test case and technical writing skills.
• Experience in supporting the implementation of project management standards, guidelines & principles using MS Project.
• Excellent written and verbal communication, with an outstanding ability to articulate complex problems and solutions in simple language, ability to prioritize and execute tasks in a high-pressure environment.
• Experience with both Web-Based and Client-Server applications in various environments.
• Expertise in various types of software testing such as regression testing, integration testing, black box testing, positive testing, negative testing, backend testing, stress testing, load testing, volume testing, functional testing and user acceptance testing.
• Good Knowledge of Web Service Testing using Soap UI
• Tested different web services using SOAP UI
• Knowledge in the ETL (Extract, Transform and Load) of data into a data ware house/date mart and Business Intelligence (BI) tools like Business Objects Modules (Reporter, Supervisor, Designer, and Web Intelligence).
• Experience in maintaining test matrix and RTM.
• Expertise in test management and defect management tools such as HP Quality Centre and Clear Quest.
• Proficient in writing and executing SQL queries to define, manipulate, query and control data on the databases running on windows or UNIX platforms.
• Extensive knowledge of writing complex SQL queries for doing backend testing.
• Excellent communication and writing skills with the ability to adapt in a new and dynamic environment.
• Ability to multi-task, prioritize and can work alone with minimal and no supervision.
• Extensive experience in working with off shore teams.
• Extensive experience in SOA Web service testing (SOAP) as Test lead as part of Onsite assignment based out of Memphis, Tennessee.
• Experience of working with global client in Logistics, FedEx (Federal Express Corporation) in Syntel Inc.
• Experience in Logistics domain. Complete understanding of Shipment Cycle using FedEx applications and Testing Tools.
• Good understanding of SOA testing, Agile Quality processes and Practices. Testing experience includes Requirement gathering, Requirement analysis, Designing Test Plan/Strategy, Test Estimation, Preparing Functional Test Summary Report, Release Metrics, Preparing Test Conditions, Traceability Matrix, Test Cases and Reviewing work products, End-To-End Integration testing, Defect logging, Tracking and co-ordination with development Team.
• Experience in SOA Web service testing (SOAP), Agile Testing and Scrum Methodologies, Manual testing, System Integration testing, Functional testing, Regression testing, End to End testing and Black Box Testing.
• Sound knowledge of various phases of Software Testing Life Cycle. Awareness of entry and exit criteria for deliverables for all testing phases.
• Preparing Test plan, Effort estimation, Resource loading, Task allocation, Daily task tracking, Test case design, Offshore deliverables review, Test execution, Defect tracking & management, Status reporting and Metrics preparation.
• Proactive, quick learner with good analytical skills
• Extensive experience as part of end to end testing team.
• Proven experience in delivering Quality deliverables.
• Good project management skills.
• Strong knowledge in Defect logging, tracking, coordinating, and defect track meetings.
• QTP script analysis and execution
• SOA webservices testing using SOAP UI.
• Good Knowledge in Logistics domain.
• Excellent in streamlining processes.
• End to end knowledge in Software Development Life Cycle (SDLC).
• Strong knowledge on Test Management tools such as Quality Center11.0 (ALM)
• Excellent communication, presentation and inter-personal skills with ability to interact with
• Clients/business users/internal employees at all levels.
• Flexible and versatile to adapt to any new environment/technologies.

PROFESSIONAL EXPERIENCE:

Confidential, New York, NY

Quality Analyst/ EDI Tester/UAT Tester

Responsibilities:

• Analyzed system requirements and developed detailed Test Plan.
• Performed Manual Testing for the EDI transactions.
• Performed Web Services (Shared Services / SOA) testing using SOATest.
• Experience in developing Message Driven and Session beans for claimant information integration with MQ based JMS queues
• Worked closely with development team to ensure the application performance and stability and also ensure the application completes the whole end-to-end process.
• Participated in weekly status meeting with Development and Management Teams.
• Setting up Enterprise Data Warehouse (EDW) and associated ETL service to generate business reports.
• Coordinate with UAT team to come up with Test Scenarios, Test Cases.
• Documented & maintained Business rules & Transformation rules on the report level for client system
• Created and maintained the system Test Plan from the BRD/FRD and TRD and effectively communicating them to the technology team, comprising the project manager, EDW/ETL Team, programmers and report designers.
• Worked on Teradata for Batch Processing ETL, PL/SQL subprograms and performed backend testing.
• Worked with ETL Team to design the mapping documents for source to data.
• Involved in testing methodologies throughout the Software Development Life Cycle.
• Assisted in writing Test Plan, Test Strategy, System Testing and End-to-End Test.
• Worked on migrating ICD-10 codes and mapping ICD-9 and ICD 10 codes
• Processed claims in Facets and verified EDI 820 and 835X12's are generated and sent to Provider.
• Involved in testing the EDI transactions 834, 837, 835, 820, 270/271 & 276/277 conversion to Facets.
• Performed functional testing using HP ALM.
• Developed SQL Queries for backend testing.
• Evaluated and implemented QA process improvements for ongoing testing.
• Worked on UNIX platform and experience in backend testing by executing SQL Queries.
• Involved in maintaining the test matrix and RTM.
• Participated in QA meetings and defect tracking meetings.
• Conducted GAP analysis and filling gap according to the format set by HIPAA.
• Involved in FACETS Implementation, involved end-to-end testing of FACETS Billing, Claim Processing and Subscriber/Member module.
• Elicit requirement eto be able to generate the tools and info needed to process the ICD-10.
• Tested the HIPPA EDI 834, 270/271, 837/835 transactions according to test scenarios and verify the data on different modules.
• Experiences working in ANSI x12 837-835 EDI Transaction.
• Developed Test Script for Functionality, Security, and Regression testing.
• Ran the scripts on multiple environments (QA, UAT and Production) to ensure that requirements were still met.
• Performed GAP analysis for HIPAA 4010 to 5010.
• Wrote Test scenarios and test cases for testing the migration of EDI4010 to 5010 and the processing of member enrollment and benefits, (834) batch jobs corresponding to the claims (837).
• Performed Back-End Testing to check database integrity by writing SQL queries.
• Set claim processing data for different Facets Modules.
• Wrote test cases in HP ALM derived from the Design documents and generated a Traceability Matrix for testing purposes.
• Used HP ALM to record documenting information useful in debugging process, evaluating test data.
• Participated in release meetings and also participate in Retrospective session.
• Extensively worked on any requirement upgrade and/or change request while doing UAT.

Environment: SQL Server 2000, Oracle, SOATest, MS Project, HP ALM, UML, MS Office, DB2, Toad, SOAP UI, QTP, UNIX.

QA ANALYST/ EDI Tester

Responsibilities:

• Wrote test cases manually and using automation tools to validate the functional and non-functional part of the application.
• Worked with providers and Medicare or Medicaid entities to validate EDI transaction sets or Internet portals. This includes HIPAA 4010; 837, 835, 270/271, 273, 278, and others.
• Performed configuration Testing, end to end testing, regression testing.
• Authorized Test Cases for HIPAA EDI transactions specifically 837.
• Tested HIPAA Transactions and code sets standards.
• Worked with FACETS Team for HIPAA Claims Validation and Verification Process (Pre-Adjudication).
• Logged the errors, reported defects, determined repair priorities, did regression testing and closed bugs using Quality Centre.
• Worked collaboratively with Business Intelligence and ETL resources to design and develop effective solution.
• Key role in data analysis, relation modeling and data migration, query tuning /Optimization.
• Involved in data warehouse design/development.
• Performed Data Analysis, Data profiling and Data validation by writing SQL queries using TOAD for ETL Testing.
• Tested HIPAA Transactions and Code Sets Standards such as 837/835, 270/271, 276/277 transactions.
• Tested 837/ 835, 270/271, 273, 276/277,278, transactions with File Aid.
• Documented XML file processing use case as well as identified XML file level processing errors.
• Extensively worked on different kinds of joins and operators to fetch data from multiple tables.
• Conducted data integrated and data validation.
• Perform Header and Body Testing as a part of Regression Test using SOAP UI
• Used SOAP over HTTP as the transportation protocol to create a test SOAP request very quickly.
• Functional Testing of Member Portal UI for Accident forms and Admin screen which are developed on Grails to handle Human intervention workflow process.
• Planning for and reviewing the Test cases for Functionality, Security, Performance, Database and User Acceptance testing.
• Checked the data flow from front end to backend and used SQL queries to extract the data from database.
• Performed Functionality and GUI testing using QTP.
• Identified Test cases to perform Regression Testing.
• Set claim processing data for different FACETS Module.
• Involved in maintaining the test matrix and RTM.
• Participated in QA meetings and defect tracking meetings.

Environment: SQL Server, Oracle, MS Project, Quality Center, UML, DB2, MS Visio, Toad, SOAP UI, UNIX

Quality Analyst

Responsibilities:

• Analyzed Business Requirement Documents and created Test Case based on requirements.
• Performed mostly back end testing across multiple mobile platforms using MS SQL.
• Implemented manual testing of a web-based portal, mobile application backend and integration testing.
• Resolved issues with member attributes, enabling multiple rules associated with member lookup process in Facets.
• Managed defect tracking process, which included prioritizing, assigning, retesting and closing defects Quality Center.
• Assisted developers in debugging and fixing defects.
• Wrote Test Cases based on Technical Specifications, Functional Specifications and Business Rules for online application system.
• Performed front end application Testing with back end validation.
• Prepared Requirement Traceability Matrix, Test Data and Test Cases based on the Functional Specification and Technical Specification in excel and exported them in Quality Center.
• Performed Integration Testing, Systems Testing and Regression Testing.
• Logged error reported defects, performed regression testing in Quality Center.
• Executed detailed and risk based testing for new functionalities.
• Documented and tracked defects in Quality Center.
• Retested fixed defects and approved code fixes.
• Conducted functionally and Regression testing during the various phases of the application using Rational Functional Tester.
• Performed User Acceptance Testing mobile applications.
• Wrote User Stories for Functional Specification Documents.

Environment: Scrum/Agile, QC, ALM, MS-SQL Server, Trello, MS-Office, iOS, Android.

Quality Analyst

Responsibilities:

• Analyzed Business Requirement and Functional Requirement Documents to produce Requirement Traceability Matrix, Test Data and Test Case
• Implemented manual testing of a web-based application, including backend and integration testing.
• Executed both back end and front-end testing using MS SQL.
• Opened and tracked defect in the Quality Center and export in to Excel by using filter.
• Involved in preparing test planning, organizing product the backlog and updating enhancement request according to business request.
• Wrote test cases based on Technical Specifications, Functional Specifications and Business rules for online application system.
• Performed front -end application testing with back-end validation
• Wrote test cases based on the Functional Specification and Technical Specification in excel and exported them into Quality Center.
• Performed Integration Testing, System Testing and Regression Testing on various systems.
• Logged errors reported defects, tracked and performed regression.
• Executed detailed risk based testing for Functionalities.
• Conducted functionally and Regression testing during the various phases of the application using Rational Functional Tester.
• Performed User Acceptance Testing.
• Project Scope Analysis, Estimations, Scheduling, Tracking, Project Management
• To manage and target critical business impacting issues and resolve them on priority, to ensure safe and timely release of corporate load
• Look for process improvements & cost savings
• To test the readiness of various systems and the integration with the existing product.
• Going through Business requirement document of the new projects to be handled by the team
• Preparation of project flows breaking it in features and impacted clients by reviewing design document, system architecture flow and business requirement documents.
• Review DTPS, TCS for individual feature to make sure testing teams are following correct test strategy and methods.
• Project readiness testing, before handling it to functional testing team
• Project status reporting to VP and Directors
• Capturing various metrics and analysis.
• Lead E2E Critical/ High defects that cross interfaces, focusing on timely correct assignment to respective development/ research groups.
• Defects and Cause analysis, preparation of Test summary report
• Schedule/monitor project level inductions for newly joined associates
• Contribution towards training & mentoring team members on testing concepts and Logistics domain
• Creation of Traceability matrix to ensure test coverage
• Prepare test conditions, design test cases and Execution using FedEx Tools, Unix scripts, SOAP UI tool
• Resource Allocation, Mitigation and Contingency planning, Coordination
• Received Client appreciations for successful and timely deliverables

Environment: Scrum/Agile, Opnet, BMC, Waterfall, ALM, MS-SQL Server, Java, SDLC, Toad, MS-Visio, Trello, Excel, Word, iOS, Android.

Quality Analyst

Responsibilities:

• Manual and Automation testing in the financial and healthcare domains.
• Proficient in preparing test case designs, test script designs and execution of various test scripts using automation tool such as Selenium IDE.
• Good working knowledge on Agile Scrum and waterfall methodologies within the Software Development Life Cycle (SDLC).
• Possess excellent analytical, presentational and communication skills and an ability to work independently or as a member of team with ability to lead an initiative.
• Strong knowledge about creating process workflows, software requirements specifications, use cases, test plans and test cases.
• Experienced in testing types such as System testing, Integration testing, Functional testing, Sanity testing/Smoke testing, Regression testing UAT Testing on web applications.
• Defect recording and tracking using tools like Quality Center.
• Expertise in preparing test cases based on Design document and User Requirement document.
• Built Test Suites on an existing web application
• Strong working knowledge in SDLC process and related methodologies such as waterfall and Agile in system designing and development.
• Experience in mapping the traceability from technical specifications and requirements to test scenarios and test steps using Requisite Pro and Quality Center.
• Experience in writing automated test scripts in Selenium IDE.
• Proficient in MS Office and MS Excel.
• Highly motivated team player with good Interpersonal skills and Goal oriented professional with superior analytical, communication, presentation & Leadership skills.

Environment: SOAP UI 5.0, UNIX Putty, QTP script execution, Quality Center 11.0, Teradata, Agile and Scrum Methodologies, MS Excel and Document Reporting, Caliber RM, FedEx Shipment Tools

Quality Analyst

Responsibilities:

• The objective of this project was to replace the existing legacy System with Guidewire Claim Center. This provided the client with an automated claim processing system which helped in processing the claims quickly and efficiently by lowering the operational costs and processing time.
• Involved in complete software testing lifecycle (Requirement Analysis, Test Planning, Test Cases and Scripts Development, Test Execution, Test Reporting, Test Result Analysis, Defect Retesting, Test Closure).
• Performed various types of testing like Usability, Functional, Integration, System, Regression and User Acceptance testing during different stages of the application development.
• Attended JAD Sessions with Business Analyst, Development Team Manager, SME's.
• Analyzed Business Requirements Documents and System Requirements Specification to develop test strategy and test scenarios.
• Identified the initial setup, input data, appropriate steps and expected response in the manual test cases in QC.
• Used SQL to test the integrity/validation of data by querying the database.
• Interacted with Developers and System Analysts to understand the severity of the defects and assigned priorities accordingly to perform Regression Testing.
• Defined and Created defect workflow and mage the defects in Quality Center.
• Created and updated the test status reports across the test planning phases.
• Generated and analyzed graphs to monitor software performance and network bottlenecks
• Performed Front end GUI testing of the application which included testing correct error message, color scheme, scroll bar, tool tip, font consistency, spellings, tab index, working of links, correct values in combo box, Help manual, shortcut keys, Boundary Analysis.
• Managed approval of Test Strategy, Test Plan and Entry/Exit criteria with appropriate project partners.
• Identified, proposed and implemented changes to software development cycle by moving test case development in Quality Center from MS Excel, word and other manual methods
• Performed Web service testing (SOAP and REST).
• Used Selenium Web Driver for writing test scripts for regression test coverage.
• Worked closely with the Development and Design teams to gain consensus on System requirements and Detail design of the web application.
• Tested backend databases using SQL queries.
• Performed Data Driven Tests by parameterizing the fixed values to be read from various Text, Excel and Access files, for regression testing.

Test Analyst

Responsibilities:

• Communicate with clients, gather requirements and identify the most appropriate strategy to test any new features of the application.
• Evaluate technical feasibility of each requirement and prepare its high level and technical design.
• Arrange software and hardware requirement for test Setup, regression suite and manage them.
• Perform regular environment checks for all the databases and other servers used in the project.
• Analyze and design good strategy to automate the test execution process.
• Execute Batch Jobs and automate them through scripting languages such as shell /Perl.
• Monitor the testing and the test environment; often develop tools for this task.
• Track and report upon testing activities, including testing results, test case coverage, required resources, defects discovered and their status, performance baselines, etc.
• Ensure content and structure of all Testing documents/artifacts is documented and maintained.
• Document, implement, monitor, and enforce all processes and procedures for testing is established as per standards defined by the organization.
• Attend regular meetings and be the point-of-contact for dev team, resolve their queries related to testing and provide 100% test execution coverage.
• Consolidate and present timely status to clients/stake holders.
• Designing & optimizing screens based on the requirements.
• Interacting with development team for communicating requirement issues and enhancements.
• Test case design, Execution and Documentation
• Perform Functionality Testing, Integration Testing and Regression Testing
• Perform Usability, Maintenance and Enhancements
• Preparing documentation
• Gathering requirements
• Reviewing and participating in walk-through of Requirement Specifications.
• Prepared and documented the test conditions, test cases.
• Participated in walkthrough and Defect report meetings periodically.
• Responsible for Functionality Testing, Integration Testing and Regression Testing
• Smoke testing & compatibility testing.
• Peer reviews, Resolving issues
• Preparation of Traceability Matrix.
• Executions of test cases and reporting Defects.

Environment: UNIX, Perl, Sybase, HTML, java script, Autosys, Perforce.