SUMMARY:

• Determined, passionate and hardworking individual with unyielding self - motivation. Having 5+ years of Quality Assurance experience combined with Automation and manual testing. Established knowledge on Retail domain. Passionate for software development and programming. Known for team work and strong work ethics.
• Highly experienced in executing projects in an Agile/Scrum and Continuous Delivery setup involving fast paced release cycles.
• Expert knowledge of testing life cycle from concept to delivery gained from working on complex projects.
• SME in Retail domain, POS, mobile/ Confidential POS, pricing, rewards system and member services.
• Experienced in performing financial certifications for Retail Point-of-Sale applications with Credit and Debit payment authorizers such as Visa, MasterCard, Discover, American Express.
• Experienced in testing Payment Gateways which include PCI compliance and EMV chip testing
• Strong experience in Digital applications for Mobile devices, flat screen self-serve kiosks.
• Experience working on in-store Omni-Channel applications with interconnected devices.
• Experience in developing Automation Scripts using Java and Selenium Web driver for web and mobile platforms.
• Implemented Behavior Driven Development (BDD) methodology using Cucumber and implementing Gherkin scenarios for feature testing.
• Experienced in analyzing back end system logs, API calls, data validation, XML and JSON feeds.
• Oracle Certified Associate, Java SE 7 Programmer
• Comprehensive experience in Oracle, MySQL and DB2 databases.
• Responsible in providing appropriate testing reports showing status and activity in the change control environment to technical teams and appropriate client management.
• Self- motivated Team player with excellent interpersonal and communication skills, reliable analytical problem solver and troubleshooter with strong attention to detail.
• Excellent oral and written communication skills with proven ability to effectively communicate with technical and non-technical individuals at all levels of management

SKILLS/TOOLS:

Tools:: Selenium, SOAP UI, JMeter, Cucumber

Configuration tools: GitHub, Jenkins

SDLC Models: Agile (BDD, TDD, CI, DevOps), Waterfall

Languages: Java, JavaScript, HTML5, CSS3, XML, SQL

Frameworks: MVC5, Angualar2, Meteor

Test Management tools: Jira, TestLink, Spira

Analytics Tools: Splunk, Omniture

PROFESSIONAL EXPERIENCE:

Confidential, Hoffman Estates, IL

Soft Development Engineer in Test

Responsibilities:

• Involved in UI design and development.
• Developed automation framework suite and provided better solution to the customer.
• Developed test plan and defined the best practices to be followed on application technologies.
• Identified scope of automation wherever a lot of manual effort is required.
• Created Selenium scripts to validate the functionality for client dashboard.
• Script execution and debug.

Environment: & Tools: Test Link, Jira, Java, Eclipse, Selenium, GIT.

Confidential

Soft Development Engineer in Test

Responsibilities:

• Involved in Requirements gathering and Analysis.
• Develop and maintain functional test cases, system and integration test cases and other test artifacts - test data, harness scripts and automated scripts - that are used throughout QA cycle.
• Involved in Configuring Jenkins and Online Health Monitor maintenance.
• Developed java validations to ensure required UI components and end to end flows.
• Involved in SOA testing with different systems - as part of backend testing.
• Active POC for TDM, Deals/Offers/Rebates/Gift/Points Management & OMS (Order Management System).
• Involved in testing and certification of Credit application process - Sears Rapid Credit Card Application with Citi Bank.
• As part of PCI compliance - Involved in testing E2E Payments Vault with different providers.
• Involved in Testing of EMV payments from kickoff to certification testing with all banking providers.
• Tested the application using different integrated hardware like SLEDS and SCANNERS with iPOD and iPAD devices.

Environment: & Tools: Test Link, Jira, Jmeter, SOAP UI, MySQL Workbench, DB Visualizer, Putty, Java, Eclipse, Selenium, Jenkins.

Confidential, Addison, TX

Senior Quality Assurance Engineer

Responsibilities:

• Involved in Requirements gathering.
• Involved in Design and Development and Executing the Test Cases.
• Tested the application in iPAD and iPOD mobile devices.
• Tested the applications from Sears App Store (Air watch).
• Involved in setting up of test environment and test data.
• Performed end to end testing with different systems.
• Monitoring and maintaining Automation scripts.
• Involved in Integration, functionality and regression testing.
• Involved in system integration testing.
• Bug reporting, Bug tracking and Bug analysis using JIRA
• Took active part in regular bug review meetings.
• Leading both onsite and offshore teams and supporting production calls.

Environment: MySQL, iPad, iPod devices, Jira(Bug reporting and Tracking), Java, Selenium, Jenkins.

Confidential, Chicago, IL

IT analyst

Responsibilities:

• Involved in different phases of test life cycle
• Understanding the requirement documents
• Create test plan and prepare test progress report and defect report
• Prepare test scenarios and test cases for the mobile web application.
• Execute the test cases, reporting and tacking defects.
• Involved in website maintenance and website monitoring.

Confidential

Technical Associate

Responsibilities:

• Trained the associates about the Technical Process involving Internet connectivity and troubleshooting various 3rd party modems and routers.
• Involved in taking technical support calls and troubleshooting the clients with bad connectivity issues.
• Monitoring mock calls and client calls for the team and giving feedback
• Responsible for achieving incentives by reaching the goal for the team.
• Gave training sessions for building customer interaction and client relation and other communication gaps to achieve the first call resolution target.