SUMMARY:

• Over 11+ years of experience in Software Testing with good exposure to the full Software development including requirement analysis, program design development, debugging, testing & implementation.
• 4+ years of experience as QA Lead supporting areas of Client - Server Technology and Web applications.
• Strong Knowledge in all Phases of SDLC.
• Experience working in Insurance, Financial and HealthCare, Court related Commercial Applications.
• Proficiency in test automation by using Automated-Testing Tools (Win Runner, Unified Functional Testing and Test Director, Quality Center, Application Life Cycle Management ) Rational Suite (Requisite Pro, Test Manager, ClearQuest, Clear Case and Tivoli Workload Scheduler ).
• Good experience in Functional Testing, Integration Testing, System Testing, Regression Testing and Usability Testing, User Acceptance Testing (UAT) and Cross Browser Testing.
• Experienced in supporting multiple projects simultaneously while maintaining. Versatile team player and with excellent analytical, presentation and communication skills with strong ability to facilitate easy and transparent exchange of information across the team.
• Proficient in Waterfall, Agile, Test-Driven Design, Iterative management methodologies.
• Good knowledge about browser compatibility testing.
• Developing detailed design documents, use cases and detailed flow diagrams.
• Reviewed and tested CSS for web pages.
• Strong skills in writing technical documentation and performing Black Box Testing, Functionality Testing, Integration Testing, Security Testing, System Testing and Regression Testing, Forms & Report Testing, IVR Testing, Backend Testing, Web Service Testing.
• Worked on ADA testing using Screen Reader tools like JAWS and Dragon, for devices like IPod, I Phone and android phones as well in desktop systems.
• Knowledge on Web Content Accessibility Guidelines (WCAG 2.0) Guidelines, Success Criteria Levels or Conformance Levels A, AA and AAA.
• Experience in Preparation of Test Data for positive and negative scenarios.
• Good Experience on Trouble Shooting, Analytical and Problem-Solving Skills.
• Good experience in testing Methodology and Test Plan Formulations.
• Hands on experience in querying the database using SQL, TOAD to check out for successful transactions, reporting and prioritizing software bugs according to the severity.
• Strong experience in designing and creating wide range of Test Scenarios, Test Plans, and reviewing requirements and suggesting the design documents. And working with clients to update the requirements.
• Working with clients regarding Change Requests.
• Experience in the preparation of the Traceability Matrix to validate the test Coverage.
• Able to work as team member and capable of maintaining team individually.

PROFESSIONAL EXPERIENCE:

Confidential

Senior QA Analyst

Responsibilities:

• Involved in complete Software Development Life Cycle (SDLC) including Analysis, Design, Development and Development and Testing of complex user requirements, procedures and problems to automate process and to improve existing computer system. Peer reviewing of the design documents.
• Involved in Design Documenting writing and drawing the Data Flow Diagrams(DFD) by using UML .
• Used SharePoint Designer to develop web parts, customizations and branding the sites and Write detailed descriptions of user needs, program functions and steps required to develop.
• Written design documents for Confidential system which is used by the claimants for their convenient to access online to know their claim information such as their payment information, claim status, certifying weeks online and they can also update their personal information such as address, spoken language, written language, preferred correspondence method etc., etc.,
• Coordinating in the preparation of Test Plan/ Test Strategy for the application and IVR, after careful analysis of requirements and specifications. Including test preparation and test execution activities and defect management.
• Converting the issues from HPSM to ALM after full reviewing the stake holder’s issues.
• Expertise in working with data management team for managing the test data creation from various sources in Mainframe environment, IVR environment and escalating any issues to Management.
• Re-flowing the transactions (inbound and outbound) by using the UFT (Unified functional Testing)since, Confidential is very big application like every day 50,000 to 75,000 users hit the application and some transactions will be stopped working, so it is required to re-run the transactions.
• Executing the smoke test scenarios by using the UFT (Unified functional Testing tool).
• Executing the regression test suit by using the UFT (Unified functional Testing tool).
• Developed the projects on time using both Agile and Waterfall methodologies.
• Created and executed detail functional test scripts and test cases based on the business requirements and IVR requirements. Also did the reports and forms testing.
• Performed Load testing, Stress testing, Performance testing and Regression testing.
• Performed Security testing for unauthorized access of the application with valid and invalid data.
• Performing security assessments and reviews performed by Security Assurance, Checking the vulnerability assessments of the application and testing the vulnerability and security of the application based on the vulnerability developers advises.
• Conducted Regression testing on each new build of the application under test by using selenium. Tested application in different platform including web pages, web forms, and mobile applications, IVR application.
• Analyze, design, coordinate and supervise the development of software systems to form a basis for the solution of information processing problems.
• Review, to the extent possible, changes in code and the environment that will affect system performance.
• Provided recommendations to management concerning issues of programmer productivity and software development management.
• Reviewed and tested CSS for all web pages of Confidential system.
• Developing detailed design documents, use cases and detailed flow diagrams for Confidential system and IVR system.
• Performed Track Record defect process flow in ALM (Application Lifecycle Management).
• Used ALM as a repository for Requirement traceability, Test Plans, Test Cases and for Defect Tracking.
• Mapped the original load data to XML (FTP) script data in the file.
• Tested the interface transactions, which are used to update the date in legacy system or Confidential database which and other systems which are called inbound and outbound transactions by verifying the XML files and SOAP UI, REST API.
• Performed Ad-hoc testing, Integration testing, End-to-End testing, Functional testing, Performance testing, System testing, User Acceptance testing, Black box testing and White box testing.
• Also wrote test scenarios for Confidential system for Certifications, External User registration, Claimant Online Account Management System, Confidential Home, Update Claimant Information, Re-Schedule Appointments, Inbox use cases, IVR application system and also wrote the test cases for them.
• Executed SQL Queries to check the data table updates after test execution.
• Running SCDB (Main Frames) batch jobs and validating in the web application.
• Involved in testing the Batch jobs functionality by mocking up flat files.
• Creating the data by using the Quick test professional, SCDB, Portal and Postman.
• Verifying the data is correctly updating the data in portal database by using the Postman.
• Executing functional and regression automation suites, validating the results and sending health check reports.
• Logged the functional Queries related to business requirements by using the ZIRA tool.
• Performed ADA testing by using the JAWS and Dragon tools.
• Worked on validating Section 508 and WCAG 2.0 and implemented the same for testing web pages, and mobile applications. Used shortcuts and keystrokes for JAWS software to add productivity during ADA testing.
• Applied Web Content Accessibility Guidelines (WCAG) 2.0 to create, update and execute ADA test script/ test cases.
• Validated page functionality using common assistive technologies like JAWS screen readers, magnifiers and voice recognition products during the ADA testing.

Skills:

Expert: Testing methods and techniques, writing test plans and test cases, test data preparation, ALM 12, UFT 11.5, SDLC activities, Main Frames (SCDB), TFS, Oracle IDM, Office 2013, HPSM, AVI Code, Pitney Bows Address Verification, Visual Studio. HTML, XML,VXML

Advanced: SQL Server 2008, File Zilla (FTP), JAWS and Dragon tools. ZIRA, LDAP, CISL, Web service. ASP.NET, C#.Net, SOLA(Service Oriented Legacy Architecture), IIS7.0, Business Rule Engine(IBM iLog) to automate eligibility determination with over 1383 business rules.

Confidential, CA

Senior QA Analyst

Responsibilities:

• Responsible for planning, processing and performing all jobs in an efficient manner with no assistance from the supervisor.
• As a QA Lead assigning testing responsibilities to the team and follow up till test completion and reporting the status to Project Manager. Responsible for updating the weekly reports.
• Developed the Design Documents, and Screen mockups based on the requirements. Developed the test scripts after analyzing the Business Requirements.
• Analyze, design, coordinate and supervise the development of software systems to form a basis for the solution of information processing problems.
• Analyze system specifications and translate system requirements to task specifications for junior programmers.
• Provide assistance to testers and support personnel as needed to determine system problems.
• Review, to the extent possible, changes in code and the environment that will affect system performance.
• Provide recommendations to management concerning issues of programmer productivity and software development management.
• Conducted Functionality and Regression Testing during the various phases of the application. Execution of Test Cases and generating reports. Also did the forms and reports testing.
• Logged results and defects using Mercury Quality Center.
• Extensively communicated with developers using bug-reporting tool Mercury Quality Center.
• Creating the data by using the QTP (Quick Test Professional testing toll).
• Running the smoke test suit by using the QTP (Quick Test Professional testing toll).
• Running the regression test suit by using the QTP (Quick Test Professional testing toll).
• Using the XML spy, SOAP UI and generating the inbound and outbound xml’s. And generating the cases in Confidential .
• Verifying the data in inbound xml’s where the data came from agencies using the ISB (Internet Services backbone).
• Similarly validating the data is correct when sending the data other agencies by using the outbound xml’s.
• Generating the reports by using the Data Ware House.
• Identifying the data migrated from the V2 and V3 application and verifying the data in the V4 target application.
• Comparing the data migrating properly or not by using the V2 to V3 to V4 and verifying all the data is properly migrated each database by using TOAD. (Writing the SQL Queries).
• Performed data warehouse testing by creating scenario based test data based on report specifications to verify Cognos Reports meet the user requirement.
• Created scenario based data for the reports based on functional specifications.
• Created and executed SQL queries using TOAD to validated accuracy of test data and data warehouse Reports.
• Worked closely with functional team to understand their Development related requirements and translated technical design documents.
• Interacted with different development teams for clarifications on various issues.
• Planed and scheduled tasks to ensure that products under development meet business requirements and design specifications.
• Validated ETL mappings for accuracy by validating Source and Target data.

Skills/Experience:

Expert: Testing methods and techniques, SDLC activities, writing test plans and test cases, test data preparation, TFS, MS office, XML Spy, File Zella, Quality Center.

Advanced: ISB (Internet Service Backbone), Web Services, Informatica, SharePoint, Quick Test Professional, Toad for Oracle 10g.

Confidential, Oakland, CA

Senior QA Analyst

Responsibilities:

• Developed the test scripts after analyzing the Business Requirements.
• Developed potential Test Scenarios from the use cases and after deep understanding of the application functionality. Analyze use case specification, workflow diagrams, sequence diagrams and class diagrams to create Test Scenarios for unit, end-to-end system and integration testing.
• Involved Preparing of Traceability Matrix mapping the scripts to requirements using RTT.
• Tested the GUI of the application. And involved in testing applications in different platform including web pages, web forms and mobile applications.
• Conducted Functionality and Regression Testing during the various phases of the application.
• Execution of Test Cases and generating report.
• Performed User Acceptance, GUI and Regression Testing of front end testing.
• Logged results and defects using Issue Tracker.
• Extensively communicated with developers using bug-reporting tool Issue Tracker.
• Monitored Issue Tracker to close the bugs/cases as and when developers fix bugs.
• Responsible in providing regular test reports to the management.
• Conducted browser compatibility test of application.
• To retrieve the data from various tables and to test the database, wrote SQL Queries.
• Attending the meetings with the Team Lead and Managers to discuss the bugs and the other questions and also knowing the execution procedures by using the different documents.
• Involved in validating Website for making the site ADA (Americans with Disability Act) Compliance as per WCAG guidelines.
• Performed Section 508 compliance testing and remediation activities on State of California government website.
• Used Web Accessibility Toolkit for Internet Explorer to perform ADA testing.

Skills/Experience:

Expert: Testing methods and techniques, SDLC activities, writing test plans and test cases, test data preparation, Win CVS, Issue Tracker, MS office 2000.

Advanced: Web Services, Toad for Oracle 10g.

Confidential, NJ

QA Analyst

Responsibilities:

• Detailed analysis of Use Cases, Specified in Business Requirements.
• Conversant with Six Sigma and SEI-CMM level 5 quality procedures while executing the projects.
• Developed potential Test Scenarios from the use cases and after deep understanding of the application functionality. Analyze use case specification, workflow diagrams, sequence diagrams and class diagrams to create Test Scenarios for unit, end-to-end system and integration testing.
• Developed Manual Test Scripts from the Scenarios using Rational Manual Test from the Rational Test Manager component of the Rational Suite.
• Actively involved in identifying positive and negative test cases.
• Performed Test Case Management using Rational Requisite Pro and Defect Management using Rational Clear Quest. Implemented regression methodology over iterations.
• Running batch jobs and monitoring batch jobs in Tivoli Work Scheduler and reporting the status.
• Executed manual scripts after series of peer reviews.
• Performed Automation of the manual test scripts using Rational Robot.
• Developed automated test scripts for performance testing using Rational Robot.
• Created baseline scripts using Rational Robot enhanced them according to the requirement.
• Promoted the Manual as well as Automated test Cases to generate the Test Case Execution status report from the Rational Test Manager.
• Used Rational Test Manager to Create Test plans, Test Design, Test execution and results analysis.
• Entered the Defects in Clear Quest and prioritized based on their severity.
• Developed Rational Scripts using SQA Basic Header functions, User-Created functions and SQA Basic.
• Used SQL statements and UNIX shell scripts to extract data from the tables to validate test results.
• Created test data, and test conditions. Coordinate with the database team for creation of testing database.
• Implemented the Rational Unified Process for Creating the Test plans and to address the Risk early and continuously using the iterative approach.
• Implemented the Data Pools to run the same scripts multiple times with different inputs and Verified the Results using the Test Logs.
• Performed Regression testing upon new builds and updated the Rational Robot scripts accordingly.
• Done negative testing to find how the function performs when it encounters invalid or unexpected values.
• Participating in all testing related activities such as technical walkthroughs and lifecycle reviews.
• Monitored Clear Quest to close the bugs/cases as and when developers fix the bugs.
• Attended daily status meetings with Functional Lead on testing update.

Skills/Experience

Expert: Testing methods and techniques, SDLC activities, writing test cases, test data preparation, MS office, Rational Suite 6.0, Rational Requisite-Pro, Rational Clear Case, Rational Clear Quest, Rational Test Manager.

Advanced: Web Services, Toad for Oracle 10g, Rational Robot, UNIX, Tivoli Work Scheduler (TWS).