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Lead Quality Control Analyst Resume

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Washington, DC

PROFESSIONAL SUMMARY:

  • 12+ years of professional experience Software QA Testing in Agile and Waterfall methodologies.
  • Experienced in leading technical team including off - shore and on-shore.
  • Experienced in analyzing business requirements, functional and technical specifications and user requirements.
  • Expertise in designing and maintaining Test Cases and both Functional and User interface specific documents.
  • Experienced in analyzing Business requirements, Specifications and development of Test Plans, Test Cases, Test procedures, Test Matrices, Testing standards Test Scripts.
  • Extensively experienced with both Black Box and Grey Box testing.
  • Proficient in all forms of testing including System, Regression, Smoke, Functional, Integration and User Acceptance Testing (UAT).
  • Proficient in using HP ALM/Quality Center for filling defects and reporting the defects.
  • Experienced in preparing Test Plan and templates to create Test Cases and Test Scripts using HP ALM/ Quality Center.
  • Extensively experienced in creating expected results using SQL queries for Back end testing.
  • Experienced with Automation Tools and provide technical directions to test automation engineers.
  • Experienced in using Quick Test Professional (QTP)/UFT for Regression Testing.
  • Experienced in using SELENIUM for Regression Testing.
  • More than 10 years of experience and knowledge in identifying the areas that needs to be automated and generating the Test Scripts in Quick Test Professional/UFT.
  • More than 10 years of experience and knowledge in identifying the areas that needs design and develop process improvement of Test Automation including Architecture.
  • Experienced in using QTP/UFT to create Data Driven Tests, Batch tests and performing Exception handling.
  • Expertise in designing and developing automated Test Scripts using VBScript in QTP/UFT.
  • Experienced in creating Automation Frameworks using HP UFT.
  • Experienced in Design, develop & deploy Test Automation solutions that support existing testing, future tools and creating Automation Frameworks using HP UFT.
  • Experience in mobilize technical team including new framework design approaches, maintenance and re-use of scripts from framework.
  • Experienced in Design, develop & deploy Test Automation Frameworks for Commercial open source tools by using Automation Test Scripts.
  • Experienced in software test automation Architecture including implementing software test automation in software and hardware systems.
  • Extensive experience in performing load testing by using LoadRunner including business reports and transaction outputs.
  • Extensive experience various Load/Performance and Stress Testing using LoadRunner.
  • Extensive experience demonstrating LoadRunner Administration.
  • Experienced in Web services testing using SOAP UI.
  • Experience in managing test cases in TOSCA.
  • Experience in Microsoft Test Manager.
  • Possess strong technical aptitude with strong analytical, problem solving and communication skills.
  • An effective communicator, committed team player, quick learner and rapid problem solver with commitment and a strong work ethic and ability to quickly adapt to new environments.
  • Experience in leading Team and mobilize people.

TECHNICAL SKILLS:

Testing Tools: HP ALM, TFS, HP UFT, JIRA, HP Quality Center/ TestDirector, HP Quick Test Pro, Cucumber, SOAP UI, Jemeter, SELENIUM, LoadRunner

Data Base: Oracle, SQL Server, MySQL, DB2

Programming Language: VB Script, JavaScript, HTML, XML, SQL, PL/SQL, C/C++, C, Java

Operating System: Windows, Unix/Linux, Sun Solaris

WORK EXPERIENCE:

Confidential, Washington, DC

Lead Quality Control Analyst

Responsibilities:

  • Maintain, enhance test plan and test strategy for the ORR (Office of Refugee Resettlement) online portal used by more than 11,000 users including HHS, DHS, CBP and FBI.
  • Design and develop comprehensive test plans to ensure software complies with the high-level design and requirements documents.
  • Design automated test framework and develop automated tests with Selenium based on the SDLC standard develop Software Testing architecture process.
  • Analyze and give feedback for Software Quality Assurance policies and procedures.
  • Regularly possess strong communication skills, make the presentations to the clients and internal team.
  • Maintenance and develop quality control software application documentation such as test scripts, test summary reports etc.
  • Based on the release REQ., distribute the tasks through other team members.
  • Enhance with system development lifecycle principles and methodologies.
  • Regularly communicate with PMs, senior managers, development staffs and business analysts.
  • Regularly participate in the CMMI-Level 3 processes and provide the necessary feedbacks.
  • Adopt with the new company environment.
  • Work with other members of the team, conduct themselves in a confident and professional manner.
  • Work with cross-functional teams of developers, project managers, architects, business analysts and stakeholders.
  • Utilizing expertise and participate in integration testing, system testing, regression testing, SOA testing, database testing, backend testing and automated testing using different tools.
  • Configure, develop and maintenance of test environments and data setup.
  • Develop knowledge in Quality Assurance and testing techniques in Web, Mobile, Mainframe, Data Warehouse, Business Intelligence, ERP and Client server applications.
  • Remain abreast of industry technical trends and new developments to maintain current skills and remain current with industry standards.

Platform: J2EE, JSP, JAVA BEANS, XML, HTML, Apache, Weblogic Application Server, Oracle, TFS, SELENIUM, SOAP UI, Cucumber and Solaris.

Confidential, Fairfax, VA

Senior QA Analyst

Responsibilities:

  • In Agile and Waterfall methodologies, analyzed the requirements, prepared the test data, test scripts and implemented in UNIX and ALM.
  • Submitted Electronic Verification System (EVS) data files through Unix, verified the test results and reported the defect in ALM.
  • Developed manual test scripts using PVCS Tracker to implement the idea of requirements.
  • Interacted with developing team to resolve technical issues and investigated software faults.
  • Reviewed test assignments, developed Test plans and scripts, and conducted test as assigned.
  • Test Postage Statements in Production and CAT (Customer Acceptance Testing) environment.
  • Transferred, analyzed and changed different pieces of information of MAIL.DAT flat files and MailXML files, and performed system test in SIT (System Integration Testing), CAT and Production environment of PostalOne Application.
  • Analyzed and verified the information of MAIL.DAT, MailXML Postage Statements and compared with the requirements.
  • Involved in CAT Testing, GUI Testing, Regression Testing on different versions of the application.
  • Extensive front end and back end testing to ensure the test results.
  • Involved in the regression testing by using Automation Tool Test Partner and UFT.
  • Leading specific releases in SIT and Production.
  • Involved in Back-end testing for the full functionality of Web Services.
  • Performed Functional, Sanity, System, Integration, Security, Regression tests of the complex system.
  • Used HP ALM for updating the status of all the Test cases & Test scripts that are executed during testing process.
  • Executed Test cases and identified mismatches and reported defects into HP ALM and tracked them till they are fixed.
  • Used HP ALM to analyze and maintain Test cases, which satisfy both Verification & Validation and Track bugs.
  • Used HP ALM for filling defects and reporting the defects.
  • Extensively executed SQL Queries on Oracle tables to verify the data for Back-end. Involved in discussions with functional, development and user groups to familiarize with the requirements.
  • Responsible for Running the UFT Regression Test Suite whenever there is a production move using HP ALM.
  • Developed Data-Driven Automation Framework by using Global and Local spreadsheets in UFT for testing multiple data.
  • Modified Object Repository to help UFT to identify GUI objects and enhanced the scripts using VBScript.
  • Automated all the Data Grid Validations in the application using UFT.
  • Automated all the Data Grid Validations in the application using SELENIUM.
  • Created Automation Frameworks using HP UFT.
  • Involved in setting up the Test Environment, supported Build Release Management, Troubleshooting Applications, analyzing System Performance and ensured that products were delivered accurately and in timely manner.
  • Extensively developed various scenarios and performed Load Test using LoadRunner. Generated business reports related to transactions output, system resources utilization and HTTP Traffic.
  • Trained the business unit to conduct UAT and worked closely to develop their Test Cases and reviewed the Test Cases as well.
  • Involved in Web services testing using SOAP UI.
  • Maintained QA routines and projects in support of set departmental quality objectives.
  • Defined, developed and led the rollout of automated solutions to be leveraged by Development, QA and Business Users.
  • Assisted as needed to perform other related duties and special projects.
  • Regularly communicated with the developers and expressed the concerns before sending to the testing environment.
  • Tracked, reviewed, analyzed and compared bugs using a Defect Tracking Database in TeamTrack. Reported bugs in the application to the developers using TeamTrack.
  • Ensured all the Change Requests, Test Problem Reports and External Trouble Reports were tested and approved before the release.
  • Conducted walkthrough/meetings to review Test Strategy, Test Plan, Test Cases documents with project team.
  • Worked with project management and development staff to report and resolve complex issues.
  • Leading Production releases in patches for the testing team.

Platform: J2EE, JSP, JAVA BEANS, XML, HTML, Apache, iPlanet Web Server, Weblogic Application Server, Oracle, ALM, QTP/UFT, LoadRunner, SELENIUM, PVCS Tracker, TeamTrack,TOSCA, SOAP UI, Test Partner, Solaris, Linux .

Confidential, Rosslyn, VA

QA Analyst

Responsibilities:

  • Analyzed various Requirements documents and Use Cases to prepare the detailed Test Plan.
  • Created and executed Test scripts to verify complex system requirements.
  • Implemented complete QA cycle for the project at all stages of software development life cycle (SDLC) and Project Management Life Cycle.
  • Developed and executed test strategies and plans for various testing types and levels.
  • Involved in multiple applications and platforms, Web Services, Database and Reporting Systems.
  • Conducted cross-browser, cross-platform tests for Mobile/Web applications for maximum compatibility using Soap UI tools.
  • Involved in preparing Test Plans and Test Cases using HP Quality Center.
  • Uploaded all Test cases in HP Quality Center and executed those using HP Quality Center.
  • Customized the workflow in HP Quality Center to add, removes buttons and their functionality.
  • Debugged the Test cases, verified the Test results and reported the defects using Quality Center.
  • Tracked bugs using Quality Center and performed regression testing of the entire application once the bugs are fixed.
  • Wrote complex SQL Queries for backend testing.
  • Performed data validation using SQL queries.
  • Created and Executed of Test Cases and analyzed results including Black box and Regression testing with the help of Quick Test Pro (QTP).
  • Used Table Checkpoints to check values of object properties, Image checkpoint for property values of an image and information in a table respectively using QTP.
  • Automated Test case through QTP for regression testing and Build Acceptance testing.
  • Responsible for testing the load on various machines using LoadRunner.
  • Performed Load/Performance and Stress Testing using LoadRunner.
  • Created and documented Test Plans and Test Cases and registered the expected results.
  • Implemented best practices in automation framework to meet all Quality factors.
  • Coordinated and collaborated with a globally distributed team.
  • Conducted individualized training for users in other departments, as needed.
  • Reviewed meetings for Test plan, Test execution reports and defects analysis.

Environment: HP Quality Center, SQL Server, QTP, LoadRunner, SELENIUM, Windows, Linux,J2EE, JSP, JAVA BEANS, XML, HTML, Apache, iPlanet Web Server, Weblogic Application Server, Oracle.

Confidential, Arlington VA

QA Engineer

Responsibilities:

  • Involved in Requirements analysis, preparing Test plans and Test procedures.
  • Prepared Test Plans, Test Methodology, Test Case, Test Scripts as per Functional and Business requirement for System/Functional Test Specification.
  • Developed structured Test cases and Test scripts to be executed manually by testers or automatically by test automation tools.
  • Developed Test strategies to help drive excellence across all services and the overall platform for project completions.
  • Introduced developed, documented, and periodically updated the QA Test Plan, process and Procedures Manual and Objectives.
  • Interacted with Business Analyst and developers for bug review using Quality Center.
  • Interacted with development Teams for timely closure of bugs reported & in meeting the requirement specification using Quality Center.
  • Tracked and monitored defects using Quality Center.
  • Worked with development members on bug reproduction and fixes; and updated management on testing results, activities and planning using Quality Center.
  • Involved in writing SQL Queries to check Data integrity.
  • Created automation scripts by using Quick Test professional.
  • Enhanced the QTP scripts by inserting VB Script functions and Checkpoints to check for Broken Links, Text, Table, XML and Images, and Synchronization Point to capture upload time.
  • Performed Data-Driven Testing, Text Output values by using Global and Local spreadsheets in QTP for testing multiple data.
  • Integrated QTP scripts with QC to manage the entire Automation testing process.
  • Performed Functional and Regression testing by developing and executing automated Test scripts using Quick Test Pro (QTP).
  • Implemented version control system and change management system for QTP scripts.
  • Participated in UAT testing along with users.
  • Responsibilities include searching for investigating, reporting, and tracking software defects.
  • Monitored and tracked resolution of defects, coordinating with engineers in order to prevent, report, and resolve.
  • Prepared Status Reports every week, this includes Revision History.

Environment: HP Quality Center/Test Director, SQL Server, QTP, Windows, Linux,J2EE, JSP, JAVA BEANS, XML, HTML, Apache, Oracle.

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