SUMMARY:

• 9 years of experience as Software Quality Assurance Analyst/Engineer.
• Have been involved in all the stages of the software development life cycle and Test Life Cycles
• Involved in analysis, design and quality assurance of Client, Server, Web and ERP Applications (Microsoft Dynamics AX) for various industries.
• Expertise in automation tools like Mercury/HP Quick Test Professional, HP ALM, Test
• Director, Selenium and UFT.
• Executed different types of Test Suites: Smoke, Integration, Functional, Regression, GUI, System
• Testing, Compatibility, Installation, and Black Box Testing
• Analysing Customer Specific Design Documents, Functional and System requirements specifications (FRS & SRS).
• Overall knowledge in Test Plan creation, Test Case Design, Test case Review, Test Case Execution, execution of Test scripts, Testing tool Usage, Defect management, Preparing Test reports, collecting and analysing test metrics.
• Created and executed SQL queries for manual and automated Back - End (Database) Testing.
• Expertise in developing external custom functions using VBScript and Descriptive Programming for QTP.
• Created Custom Code and Implementation of Data Driven Testing Using UFT tool for parameterization.
• Strong experience in testing applications developed using C#, ASP.NET, ADO.NET, and VB.NET.
• Proficient in HP ALM for Test Planning, test designing, test Analysis, test Execution, and Defect Reporting and Tracking.
• Experience in writing JUNIT test cases for Java and J2EE applications.
• Extensive experience in software development methodologies such as Agile (Scrum).
• Worked with different teams to run tests in continuous integration environment (Jenkins) and report on results.
• Strong experience in automating web application testing using Selenium WebDriver with TestNG framework.
• Experience in creating unit and functional test cases by using Python testing tool.
• Experience in creating Requirements Traceability Matrix to ensure comprehensive test coverage of requirements.

TECHNICAL SKILLS:

Operating Systems: UNIX, Microsoft Windows 2000/XP/Vista/7/8

Programming Languages: C#, HTML, XML, ASP.NET, VB.NET, Java, Groovy, SQL

Databases: Oracle, MS SQL Server 2000/2005/2008, MS Access, MySQL

Tools: HP-Quick Test Pro, HP-Quality Center, Test Director, HP ALM, Bugzilla, UFT, Selenium Suite (Selenium IDE, RC, Grid and Web Driver), Cucumber, Gherkin, Jenkins, JIRA, SOAP UI, Rally, JMeter, Adobe Experience Manager, FACETS, Load Runner, Microsoft 365

Scripting: VB Script, Java Script

Development Methodologies: Waterfall, Agile, V Model, Prototype, Spiral

Other Skills: Business Process Engine, MS Office, Restful and SOAP, Web services, IVR

PROFESSIONAL EXPERIENCE:

Confidential, Harrison, NY

QA Tester

• Attended requirements and design meetings, review and analysis of requirements and design documentation for Earnebddd Discount (ED) to retain client’s recurring business.
• Create and execute comprehensive test plan for the Retirement services web application’s Withdrawal module, in order to validate system functionality / enhancements.
• Actively participated in creating requirements traceability matrices, and test plans.
• Involved in testing of Web services and XML using SOAP UI for local WSDL files.
• Improved the flexibility of the tests by parameterizing the entire test, inserted checkpoints, and used watch lists to monitor variables in the Test Script.
• Involved in installation of HP ALM and used ALM for requirements management, planning, scheduling, running tests, defect tracking, managing the defects and executing the test cases.
• Created web UI tests using Gherkin
• Analysed and tested the data both on mainframe and SQL Server Database.
• Tracked QA issues using Jira along with defect logging that includes technical, logical, functional, UI, Server and Sling issues.
• Automated test scenarios for GUI , Functionality and performed data driven testing on the application inserting different data using QTP .
• Performed System, Integration, Functional, and Regression testing of new/revised applications using Quick Test Profissional.
• Performed Front End and Functionality Testing using QTP
• Tested the Application in different Web Browsers and on Multiple Platforms- UNIX, Linux and Windows.
• Perform Manual and Back-end testing using SQL in Oracle relational database.
• Provided back end testing for database auditing and data validation using SQL scripts.
• Created test planning and performed the execution for API testing using Test Harness tool.
• Provided clear concise feedback to Development team on recurring errors both on an individual and team basis.
• Worked closely with users and program developers to ensure that the application development met the user expectations. Partially involved in performing User Acceptance Testing (UAT).
• Actively participated in enhancement meetings focused on making the product more effective in real time scenario.
• Played a major part in testing and timely delivery of the product.
• Represent QA (Withdrawals) to work with product development team, BA, DBA, Infrastructure of the retirement application in order to test the enhancements / production issues.
• Point of contact to execute / maintain all the UFT and Selenium test automation scripts of Withdrawals and portability module during regression cycle.
• Understand / critic / question the requirements with the SME and create test plan.
• Provide enhancement recommendations on application functionality which will work best for the application.
• Participate in the agile daily standup meeting and provide the suggestions to the team.
• Work with developers to understand the fixes done and the level of the impact on the application in order to test the application and database changes.
• Coordinate with the operations team and AWD application in order to test the letters content generated for the clients.
• Work with offshore team to get the status of testing and make sure testing is done in timely manner.
• Provide a direction for problem resolution, decision making, communications, and other associated activities during all phases of large, complex projects.
• Work with the user accounts and generate the test data followed by back end testing.
• Review test input/output and makes recommendations on test environments and test bed configurations that are required during the test execution phase.
• Document and track defects in JIRA as they are found till closure.
• Present clear and comprehensive status reports to stakeholders for one or more projects according to department standards.

Environment: JavaScript, HTML, Jira, IBM Mainframe, Microsoft Dynamics AX, Oracle, HP Application Lifecycle Management, SQL Server, Gherkin, UNIX, UFT, VB Script, MS Office, XML

Confidential, Richardson,TX

QA Engineer

• Prepared Test plans, test cases, test scripts and test metrics for the application as well as for the database verification based on the functional requirements.
• Performed data driven testing, cross browser testing and parallel test execution using Selenium WebDriver and TestNG.
• Involved in testing of Web services and XML using SOAP UI for local WSDL files.
• Coordination with the development team in identifying and fixing bugs;
• Developed automation scripts for the application GUI using ASP.NET and C#.
• Designed, developed and implemented MVC Pattern based Keyword Driven automation testing framework utilizing Java, Junit and Selenium WebDriver.
• Worked in Agile environment, with an ability to accommodate and test the newly proposed changes at any point of time during the release.
• Used Jenkins to create and run deployment jobs.
• Used ADO.NET database connectivity for storage and retrieval of data from database.
• Provided back end testing for database auditing and data validation using SQL scripts.
• Defects were raised in HP Quality Centre/HP ALM for logging, tracking and reporting bugs in the application. Also followed up with development team to verify bug fixes, and update bug status.
• Continuous monitoring of jobs and analysis of the failures on Jenkins environment.
• Developed testing programs that address database impacts, software scenarios, regression testing, negative testing, error or bug retests, or usability;
• Tested the application/software/product in multiple environments, including multiple browsers;
• Mapped business requirements to test scripts and cases
• Performance testing was done using Meter and the application was tested with the maximum number of users possible.
• Uploaded and configured WADL file to SOAPUI and Meter applications to test the web services application.
• Used JavaScript libraries such as jasmine and protractor along with selenium webdriverjs for UI test execution assertions.

Environment: HP ALM, SOAP UI 5.2, Selenium Webdriver, Telnet, Rally, Web services, UNIX, SQL Server 2014, Jmeter, JavaScript, XML, C#, ASP.NET, Java

Confidential,Baltimore,MD

QA Engineer

• Extracted high-level use cases, test scenarios in interaction with development team.
• Involved in authoring of InDesign templates and publishing the content on to CQ5 pre-production, UAT environments.
• Set up QA environment using CQ5 WCM in Agile methodology.
• Performed manual functional testing of re-designed site across cross browser and cross platforms.
• Tracked QA issues using Jira, Confluence along with defect logging that includes technical, logical, functional, UI, Server, CQ5 Sling issues.
• Created manual test cases in HP QC/HP ALM for various user stories based on release and sprint plan.
• Tested the client application which was developed using ASP.NET on the frontend.
• Worked on Microsoft Dynamic AX 2012 R2 ERP system which is used to process order management, inventory, Purchase Order, Rental & Transfer order
• Developed the application logic using C#, VB.NET and the web forms using ASP.NET.
• Prepared and executed Regression suite for UA Brand functionality in tandem with offshore team members.
• Executed Automated Test Scripts using Selenium RC and C# for the Brand application.
• Worked on Testing of Restful Web Services using SOAP UI and to keep track of request and response SOAP messages.
• Implemented Java API’s in Selenium automation scripts to test the system functionality of UA.
• Developed unit test cases using C# to verify the various functionality of the application under test.
• Authored functional design changes, design style guides, CQ5 training and deployment instructions to UA Dashboard on atlassian Confluence.
• Involved in performance and load testing to determine variances in upload and publish times.
• Tested InDesign features such as Brand Panel, asset search, collections, metadata sync with DAM and sorting of data.
• Ran tests by using Selenium remote control in different browsers.
• Developed Groovy scripts to test report application output.
• Implemented various scenarios in Companion App such as opening, saving and packaging of files in Adobe Illustrator, Photoshop and InDesign.
• Worked with CRXDE to manage files, folders, templates, components, properties and enable permissions and access for various users in the backend.
• Performed regression testing for new builds and every modification in the application using Selenium RC.
• Expertise in testing the web pages on MAC OS X, WIN on various versions of IE, Chrome, Firefox, Safari browsers along with the use of virtual machines.
• Co-ordination with Adobe Test team on QA issues as part of UA site functional testing.

Environment: Adobe Experience Manager 6.0, InDesign CC 11.2, Jira, CRX 2.3, Companion App, Photoshop, Illustrator, Confluence, ASP.NET, Web Developer, Groovy, MS Office, DMS, Selenium RC, C#, Restful and SOAP UI, HP ALM, Cucumber, VB.NET

Confidential,Middletown,NJ

QA Analyst/Lead

• Develop Test Plans, Test Scenarios and detailed Test Tracks based on the User story documents, Business Requirements and Functional specifications.
• Contributed towards providing management with test metrics, reports and schedules.
• Extensively involved in managing defects, collecting status reports from team members and conducting meetings with personnel from upstream and downstream application systems to resolve critical and high priority defects.
• Executed various levels of automation testing to perform data driven testing, running regression tests using customized scripts and stored features in tools such as QTP
• Implemented web services in VB.NET based on SOAP protocols using XML and XSLT.
• Executed test cases and test scripts for manual and automated testing. Defects are raised in the HP Quality Center/ HP ALM for logging, tracking and reporting bugs in the application.
• Executed Load and Performance tests by using Jmeter and by using console logs to validate system response times as per SLAs
• Involved in Database testing which included designing and manipulating test data, validating stored procedures, jobs, triggers and replication of issues.
• Tested the client application which was developed using ASP.NET on the frontend.
• Analysed request/response messages to validate how effectively WSDL contracts are being used by running backend API’s.
• Worked on Rally Agile software tool to manage all aspects of the system testing process.
• Used Putty to trace log functionality and to verify server side data with the information passing to downstream systems to make sure orders are processed successfully.
• Used UNIX commands to track order information and the errors generated in case of API failures.
• By using SOAP UI, we were able to perform API Web services testing to check the response from the system.
• Developed and Executed Test Plans and Test Scripts.
• Reviewing Requirements with Business
• Defined, managed and coordinated the testing process to ensure successful and consistent testing activities.
• Executed various SQL Queries to perform the backend testing.
• Involved in test data identification and preparation
• Performed validation on different test environments Message QA, UAT and PROD environments
• Performed testing on iPad and Desktop
• Involved in end to end testing of the application and its interactions with ERP systems using SOA and Middleware.
• Created web UI tests using Gherkin
• Co-ordination with Development Team & Business team.
• Involved in Defect triage meetings and Test Reporting
• Maintaining the traceability between System Requirements and Test cases.
• Coordinating with development team during requirements review, design review and test case reviews.

Environment: HP Quality Center, SOAP UI 5.2, Telnet, Rally, Quick TestPro 11.5, Webservices, UNIX, SQL Server 2014, Jmeter, VB Script, XML, MS Office, ASP.NET, HP ALM, Gherkin, VB.NET

Confidential,Irving, TX

QA Analyst

• Participated in the requirements gathering sessions to ensure the requirements were measurable
• Analyzed the Business and Functional Requirements to eliminate ambiguity and ensure testability
• Developed Test Plans, Scenarios and Test Cases from use cases, requirements and functional specs
• Examined, validated and familiarized myself with the Application, Data and Customer workflows
• Conducted cross browser testing using various browsers such as IE, Chrome and Firefox.
• Stress/Load tested the servers to determine resource utilization during peak expected traffic
• Performed tests for Functionality, Security, GUI, Configuration, System and Backend
• Executed and monitored test scenarios and analyzed test results in QTP
• Customized the scripts according to the requirements by inserting functions and loops.
• Was able to create, monitor and track defects using HP ALM.
• Participated in defect review meetings and also reviewed Unit Test Results from the development team.
• Performed Regression Tests to ensure product integrity after modifications and enhancements.
• Extensively used Standard and Text Checkpoints using QTP.
• Scripted and executed queries in test databases
• Helped create the UAT Test Plan and subset of functional test cases for UAT testing
• Represented the QA Testing team in the go-no/go meetings

Environment: HP Application Lifecycle Management, Quick TestPro 11.5, SQL Server 2012, Windows 7, VB Script, Chrome, ASP.NET

Confidential

Test Analyst

• Participated in Business Analysis, Requirements review and Technical Specs Inspection.
• Developed Test scenarios, Test Scripts and Test cases based on Requirements.
• Involved in Testing of Multiple modules such as BRM (Business Requirement Management), Provider Management and Member Management.
• Participated in Bug Review meetings with developers and performed defect management.
• Involved in Health PAS Online Portal Testing as per the DSD.
• Developed test cases using HP Quality Center.
• Created a test automation object tool to store test data, run automated tests and report test results using the QTP automation object model.
• Coordinated with onsite/offshore resources to fix Quality Center queries during SIT and UAT.
• Performed rigorous manual testing such as GUI testing, Black box testing, Integration testing and System Testing.
• Involved in testing of Health PAS Provider and Contract modules and their Configuration as per the DHHS (Department of Health and Human Services).
• Responsible for testing of different Provider contracts and contract terms according to
• Configuration library.
• Validated various Provider contracts and contract terms in QNXT against configuration library.
• Created different Providers using Enrollment Process through Health PAS Online Portal.
• Involved in Member creation using QNXT and assigning them to different Maine Medicaid Programs.
• Created different providers and members through QNXT.
• Extensively involved in managing defects using Bugzilla and interacted with DEV team in resolving critical and high defects.
• Responsible for collecting the status reports from team members and submitting regular test reports for review using Test Director.

Environment: Manual Testing, Health PAS QNXT 4.62, SQL Server 2005, Quality Center, Bugzilla, FACETS, Test Director, Quick Test Pro

Confidential,Richardson,TX

QA Analyst

• Analyzed the Business System Requirements documents and participated in all phases of SDLC cycle.
• Identified test data and drafted test scenarios and test cases in HP Quality Center
• Performed Functional and System testing
• Tested call gateways, gateway servers and call routing to call center agents on the internal network
• Tested network capacity, performance and latency to ensure delivery as per SLAs
• Tested the IVR application options and system reaction of the Voice Portal application
• Tested the Integration of the Voice Portal application with various enterprise systems
• Tested end-to-end call routing on the internal data network and infrastructure
• Maintained traceability matrix between test cases and requirements in HP Quality Center
• Executed SQL queries on the database to check reporting data for all calls.
• Documented the Test Execution results for each testing phase
• End to end testing of voice applications with speech recognition and Agent side Web Screen pop-up.
• Contributed in providing the management with test metrics, reports and schedules.
• Represented the QA Testing team in the go-no/go meetings
• Was part of the Release Management and Disaster Recovery Plan exercise for the Voice Portal application.
• Logged and tracked defects in HP Quality Center

Environment: HP Quality Center 10.0, SQL Server 2008, MS Office, Genesys Voice Browser, XML, SQL UNIX, MIS

Confidential,Plano,TX

Test Engineer

• Reviewed and updated Data Models, diagrams, designs and use cases using Rational Rose
• Created Test Plans in Rational ClearQuest Test Manager (CQTM)
• Identified and documented test scenarios and test cases in HP Quality Center
• Performed Functional, System, Security, and User Interface testing
• Performed regression testing to ensure system integrity with each new release
• Participated in requirements analysis with BA’s to ensure measurable and testable requirements
• Tested the Integration of the various modules of the system
• Worked with CICS in submitting, alter entering, and editing the orders for COMS
• Validated the data on Mainframes in all the CICS Screens
• Involved in UAT of the applications by providing users with test cases and scenarios and guiding them during the testing process.
• Worked with developers to reproduce errors and resolve defects
• Documented the Test Execution results for each testing phase
• Participated in the defect review effort with the development team
• Participated in in the project go-no/go meetings
• Participated in Release Management and Disaster Recovery exercises on mainframes applications
• Logged defects in Rational ClearQuest Test Manager (CQTM)
• Maintained versions of the documents using Rational Clear Case.
• Worked with complex SQL queries to extract data from database and verify it against the output

Environment: HP Quality Center 9.2, Test Manager, Quick TestPro 9.5, MS Office, Mainframes, Webservices, Rational Rose

Confidential

Test Engineer

• Implemented Standardized and Unified process throughout the software Development Life Cycle
• Involved with other team members to set up testing tools, implementation and testing environments.
• Modified previously existing test cases that were driven by manual testing.
• Involved in Designing and Analyzing of Test Scope strategies with other Test Analysts.
• Wrote Unit, Integration and System Test cases using Rational Test Manger from Functional,
• Technical and other high level documents.
• Involved in FACETS Implementation Testing, end to end testing of FACETS Billing, Claim Processing and Subscriber/Member module.
• Designed, analyzed and performed Integration and System testing on different leading health care software’s such as FACETS, MedPlus, Onyx etc. to test all the different software components under one complete system
• Performed adequate levels of load testing and data driven testing using Selenium RC
• Validated EDI Claim Process according to HIPPA compliance.
• Created Data pools using Rational Robot to perform Data Driven Testing.
• Used UNIX to manually track all the log activities on the server.
• Coordinated for Batch Jobs scheduling for SIT (System Integration Testing) Team.
• Performed Backend testing by extensively using complex SQL queries to verify the integrity of the database.
• Tested HIPPA regulations in Facets HIPPA privacy module.

Environment: HP Quality Center 8.2, Test Manager, MS Visio, MS Office, Mainframes, Web services, Rational Rose, Unix, Manual Testing, XML, Selenium RC