SUMMARY:

• Accomplished QA lead specialized in testing mobile applications as well product (mobile devices) with good experience in the areas of requirement analysis and all testing cycles.
• Over 11+ years of experience in IT as a QA Lead with extensive experience in Testing and Test Management.
• Specialized in Test Optimization techniques, Gap Analysis.
• Handling complete Regression testing for multiple releases this includes planning of cycles, scope, non - functional testing.
• Over 5 years of experience in Mobile application Testing and 5 years of experience in Mobile device testing(OEM).
• Extensive knowledge in both Wireless and Banking Domain.
• Expert in preparing test plan, Test Strategy, Test Estimates, Test Summary Report, allocating and reviewing the artifacts, preparing various metrics, doing resource management and leading the team.
• Involved in entire STLC and SDLC.
• Performed the role of Release coordinator for the entire release which involves running daily status calls, Tracking each initiatives with the test leads, planning of non functional testing, preparation of daily status report to senior management.
• Participated in different Types of Testing - Integration, System, Functional, GUI, Regression, Sanity, Smoke and UAT/BAT.
• Worked as Senior UAT tester for couple of modules and coordinated bat testing status.
• In-depth knowledge of software QA methodologies and Strategies, like V-Model, Agile Model(Rally)
• Excellent QA Management skills - Onsite & Offshore Coordination, project metrics Preparation.
• Complete Defect Management (HP ALM) including Defect Triage meetings With development and Business team
• Have experience in various Test management and defect management tool
• Dynamic and assertive team player with a strong inclination to improve and Optimize process development and implementation
• Possess excellent communication and interpersonal skills with ability to interact with Individuals at all levels
• Test Estimation techniques for complex projects.
• Beginner in Selenium web automation. Able to implement automation solution for small projects for Credit card applications using Selenium with Firefox.

TECHNICAL SKILLS:

Technology: Mobile application testing, Process in Software testing life cycle, DRM, Wireless Testing, Automation testing using Selenium

Software’s: HP QC ALM, IBM Clear Quest, MS Office, and JIRA

Expertise: Manual Testing, BAT, Release Coordination, Requirement Analysis (Business Analyst)

Platforms: Windows, Mac OS, All mobile platforms

PROFESSIONAL EXPERIENCE:

Confidential, Charlotte

QA Lead

Responsibilities:

• Testing of all major functionalities in the mobile application across all platforms.
• Test Coordinator for one year for the mobile apps. This involves planning and tracking of both Functional and non-functional testing, running daily health Status to keep track of daily targets, providing release level updates across higher management.

Confidential

QA Lead

Responsibilities:

• Accountable for the final customer experience resulting from the projects engaged
• Confidential in Agile Methodology for the Portfolio as QA and been a critical participant in grooming sessions, highlighting the Stories complexity.
• Key member in story planning in evaluating the points for each story and been played the role Scrum master partly in projects delivery.
• Single point of contact leading testing for multiple projects. Accountable and Participated in all phases of testing deliverable including planning, data conditioning, script
• Creation, script execution, defect identification and resolution, implementation support
• Demonstrated a knowledge of the business functions and application supported by the testing Teams
• Identified, communicated and remediate risk to successful completion of the project

Confidential

Test Lead

Responsibilities:

• Project Orientation
• Test Kick Off Deck
• Resource acquisition
• Impacted Applications Matrix
• Master SIT and SIT test plans
• Automation for small projects for online credit card application using Selenium
• Risk Matrix
• Calendars
• Traceability through Quality Center
• Test Scripts and Scheduling in ALM
• Defect Management and Reports
• Triage Calls, Test execution status calls
• Coordinate with Offshore from multiple vendors on daily tasks(5 members)
• System Access
• Data Acquisition Tracking
• Training
• Entry/Exit criteria
• Deferred Defects and Workaround Documents
• Test Summary Report
• Test Execution Signoffs
• Impact Assessment for Change Controls
• Post Implementation Warranty & Lessons Learned and Testing Metrics
• Participate in Management meeting for Scoping
• Participate in Release Management meeting to discuss about Planning and Deliverables for the release.
• Meeting with Project Stake holders to discuss about the cutoff dates for each phase (Dev, CIT,SIT,UAT, Install)
• Ensure Environment availability to all stake holders (Dates)
• Ensure Data conditioning is complete.
• Conduct Daily meeting with Test leads to discuss about the agenda listed above.
• Track status from Test planning phase.
• Review all the project artifacts are stored in Release share point dedicated for QA. This involves Test Plans, Test scripts excel, RTM, Approved emails for the all from responsible stakeholders for each project.
• Review scripts are properly uploaded, Scheduled before starting SIT for all projects in ALM
• Scheduling daily status call to track status for each project, which includes targets for the week, Actuals and to discuss about the blockers.
• Track all blockers and create triages for closure of blockers.
• Send daily health status of the release to all stakeholders, Management.
• Coordinate to schedule Non functional testing (Degraded mode test/Feature Switch Test)
• Help BAT/UAT partners on the process of installing build, Logging defects and other Logistic issues.
• Monitor all the defects are closed as per SLA’s, Defects are being mapped to test scripts in ALM.
• Ensure SIT and BAT are complete.
• Communicate the Code freeze and code lockdown dates
• Ensure SIT phase is complete by tracking Sign off mails, approvals
• Ensure all Project artifacts are uploaded in SharePoint for Audit purpose.
• Support Install activities on monitoring any production issues.
• Triages to be commenced in lower environment and see the issues are getting addressed and closed.
• Communicate the completion of release to all stakeholders.

Confidential

Test lead

Responsibilities:

• Participate in Project Confidential call
• Participate in JAD session to discuss about the Requirements and Wireframes and brainstorm from both DEV and TEST perspective.
• Preparation of Key dates for Testing (SIT/UAT)
• Preparation of Test Plan, HP Quality Center access
• Led 2-member team for testing activities.
• Review/Schedule test scripts in Quality center.
• Test Data Management. With this project it involved data to be managed with diff vendors. Coordinated to ensure test data is available before SIT.
• Run daily status to report health status and also review defects.
• Help BAT team with SIT status and support their testing activities.
• Prepare Test Summary Report and Sign off SIT.
• Meeting with Line of Business to get the High level requirements
• Breaking of High-level requirements to small requirement and review with Project management.
• Weekly calls with LOB team to review the status.
• Getting Sign off on the confirmed requirements.
• Schedule meeting with Development and Test teams and explaining requirements.
• Validate RTM and manage Version control
• Clarifying Queries from all stake holders on the requirements
• Co ordinate with different geographies (France and Australia)
• Support User acceptance testing.
• Support during install phase with Production certification team if any issues identified.
• Get Sign off from all stake holders
• Update project Charter about the project complete.

Confidential

Test Engineer

Responsibilities:

• Prepare and Execute Test cases for the important functionalities in Mobile phone like Contacts, Bluetooth, DRM, web security.
• Logging of defects in Clear quest tool (Defect management)
• Participate in meetings to discuss about the different ways to perform testing
• Introduced to Quality Center and demonstrated team how to work on the tool.
• Prepare daily status report and share it to Onshore.

Confidential

Onsite Coordinator

Responsibilities:

• Placed as Consultant in Confidential
• Managed issues reports for various Handsets manufactured by Confidential OS Symbian, Devices: p9i, W700,C100, W850i,W900)
• Travelled to perform in-house UAT in various operator locations like Italy, Germany France, Belgium and Denmark.
• Single point of contact in interacting with the operator to discuss about the issues they faced in the UAT testing and help them in understanding the requirements and help in logistics aspects.
• Been a Bridge between the Tech team and the Operators team to filter the valid defects and take inbound defects which fails as per requirements.
• Also been in Customization control since various operators have diff way to flash the device and UI changes.
• Important Liaison in the error committee board to discuss the importance of the defects and explain to tech teams based on operator importance.
• Meticulous tracking of all defects in Operator acceptance testing and preparation of documents on the defect fixes which are of high priority and passing on to operator to retest and increase the acceptance %
• Have coordinated with 8 member offshore team in India on daily activities to be performed.